Shanghai Marriott Marquis City Centre

Hotels
Marriott Hotels & Resorts
9.2 (2431 reviews)
555 Middle Xizang Road (Close to Nanjing Road) , Shanghai , cn

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Variety of food options
Cons:
Staff service inconsistencies
Some facilities need upgrades

Categories

Cleanliness
8.94
The cleanliness of the room is good.
Service
9.22
Staff is friendly and helpful, though can be improved in certain situations.
Location
9.95
Excellent location near shopping and food options.
Room Quality
8.9
Rooms are comfortable with good amenities.
Amenities
8.43
Amenities are standard; some reviews mention the need for improvements.
Value for Money
9.09
Good value, but some guests had concerns about extra charges.
Food and Beverage
9.44
Breakfast has plenty of variety and good quality food.
Overall Experience
9.61
Overall enjoyable stay with some areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:26

Property Description

Luxurious Amenities and Services
Shanghai Marriott Marquis City Centre boasts a day spa, a 25-metre indoor pool, and top-notch fitness facilities, ensuring guests can unwind and stay active during their stay.

Convenient Downtown Location
Situated just a 5-minute walk from East Nanjing Road Pedestrian Street and People’s Square subway hub, guests have easy access to Shanghai's popular attractions, making exploration a breeze.

Exquisite Dining Options
From authentic Chinese cuisine at Man Bao Lou Chinese Restaurant to freshly baked pastries at Java+, the hotel offers a diverse range of dining experiences to satisfy every palate.

Experience luxury, convenience, and culinary delights at Shanghai Marriott Marquis City Centre. Book your stay now for an unforgettable experience!

Important information:

Children under 12 years old are not permitted to enter the M Club.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Guest Reviews

9.2
Based on 2431 reviews
Cleanliness: 8.94
Service: 9.22
Location: 9.95
Room Quality: 8.9
Amenities: 8.43
Value for Money: 9.09
Food and Beverage: 9.44
Overall Experience: 9.61
K
Karina solo_traveller tr
6
Pros:

Расположение

Cons:

Отель старый, номера с видом на набережную маленькие

2026-07-25 via Nuitee
D
Dana family_with_children qa
9
2026-07-25 via Nuitee
E
E family_with_children de
10
Pros:

Ein tolles Hotel mit sehr zuvorkommendem Personal. Die Betten sind hervorragend ebenso wie Fitnessraum und Pool. Das Hotel ist definitiv zu empfehlen für einen kurzen Stadtbesuch.

2026-07-25 via Nuitee
G
Gisele extended_group br
10
Pros:

Chuck nice

2026-07-24 via Nuitee
S
Sungil family_with_children kr
9
Pros:

위치가 좋아서 여행하는데 큰 어려움이 없었습니다. 직원분들 친절함은 최고입니다.

2026-07-24 via Nuitee
F
FATEMA family_with_children bh
8
Pros:

Location and breakfast variety.

Cons:

Rooms are very small and clustered.

2026-07-24 via Nuitee
C
CHIHTUAN CHEN solo_traveller tw
10
2026-07-23 via Nuitee
A
Anton solo_traveller id
10
Pros:

Miss Ellie. Very lovely location.

2026-07-22 via Nuitee
H
Hai Alex family_with_children vn
9
2026-07-22 via Nuitee
A
Abdulrahman solo_traveller sa
9
2026-07-22 via Nuitee
D
Dylan family_with_children sg
9
2026-07-22 via Nuitee
T
TURKI SULTAN ALTHOBAITI solo_traveller sa
9
2026-07-22 via Nuitee
G
Gregor90 solo_traveller at
8
Pros:

Freundliches Personal, gute Lage, bequeme Betten

Cons:

WLAN ziemlich schwach, Jacuzzi außer Betrieb, Klimaanlage nur mäßig individualisierbar

2026-07-21 via Nuitee
J
Jonas family_with_children dk
10
2026-07-21 via Nuitee
A
Apple family_with_children tw
8
Pros:

酒店大堂的Lena服務非常好
設備不錯
推薦大家

2026-07-21 via Nuitee
N
Nikolai family_with_children ua
10
Our favorite hotel in Shanghai. Perfect location, outstanding service, amazing staff, and one of the best breakfasts we
Pros:

This was our favorite hotel during our trip to Shanghai. Everything was excellent from the moment we arrived until we checked out. The location is outstanding, situated in the heart of Shanghai near the intersection of Xizang Middle Road and Nanjing East Road, within walking distance of People’s Square, Nanjing Road, and The Bund, where you can enjoy breathtaking views of the famous Oriental Pearl Tower and Shanghai’s skyline.

The rooms were spotless and cleaned every day to a very high standard. The breakfast was one of the best we had in Shanghai, with an excellent selection of European and international dishes.

The staff were exceptionally friendly and professional. A special advantage is that the reception staff speak English, which is quite rare in Shanghai and made everything much easier.

Whenever possible, the hotel was happy to provide early check-in and late check-out, which we really appreciated.

We would also like to give special thanks to Mr. Eamon at the reception for his outstanding assistance during both check-in and check-out. He was incredibly professional, kind, and helpful.

Another big thank you to the hotel staff for allowing us to store our luggage for several days while we traveled to other parts of China before returning to stay at the hotel again. This made our trip much easier, as we didn’t have to carry all our luggage with us.

The security deposit paid at check-in was refunded without any issues. If you pay via Alipay, just be aware that the refund may take 2–3 days to appear.

We will definitely stay here again and highly recommend this hotel to anyone visiting Shanghai.

Cons:

Nothing. Everything exceeded our expectations.

2026-07-21 via Nuitee
N
nicolas family_with_children fr
10
Pros:

Exceptionnel ! Service impeccable !

2026-07-21 via Nuitee
R
Remi family_with_children fr
10
2026-07-21 via Nuitee
A
Amr family_with_children au
10
2026-07-20 via Nuitee
B
Bahman solo_traveller ir
8
2026-07-20 via Nuitee