Shanghai Marriott Marquis City Centre

Hotels
Marriott Hotels & Resorts
9.2 (1760 reviews)
555 Middle Xizang Road (Close to Nanjing Road) , Shanghai , cn

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Variety of food options
Cons:
Staff service inconsistencies
Some facilities need upgrades

Categories

Cleanliness
8.94
The cleanliness of the room is good.
Service
9.22
Staff is friendly and helpful, though can be improved in certain situations.
Location
9.95
Excellent location near shopping and food options.
Room Quality
8.9
Rooms are comfortable with good amenities.
Amenities
8.43
Amenities are standard; some reviews mention the need for improvements.
Value for Money
9.09
Good value, but some guests had concerns about extra charges.
Food and Beverage
9.44
Breakfast has plenty of variety and good quality food.
Overall Experience
9.61
Overall enjoyable stay with some areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:26

Property Description

Luxurious Amenities and Services
Shanghai Marriott Marquis City Centre boasts a day spa, a 25-metre indoor pool, and top-notch fitness facilities, ensuring guests can unwind and stay active during their stay.

Convenient Downtown Location
Situated just a 5-minute walk from East Nanjing Road Pedestrian Street and People’s Square subway hub, guests have easy access to Shanghai's popular attractions, making exploration a breeze.

Exquisite Dining Options
From authentic Chinese cuisine at Man Bao Lou Chinese Restaurant to freshly baked pastries at Java+, the hotel offers a diverse range of dining experiences to satisfy every palate.

Experience luxury, convenience, and culinary delights at Shanghai Marriott Marquis City Centre. Book your stay now for an unforgettable experience!

Important information:

Children under 12 years old are not permitted to enter the M Club.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CNY 20 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for CNY 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1760 reviews
Cleanliness: 8.94
Service: 9.22
Location: 9.95
Room Quality: 8.9
Amenities: 8.43
Value for Money: 9.09
Food and Beverage: 9.44
Overall Experience: 9.61
C
Carolina family_with_children co
10
2026-03-14 via Nuitee
A
alexia solo_traveller fr
9
Emplacement top séjour super
Pros:

L’emplacement
Le Design des Chambre
La literie

Cons:

Rien c’était parfait

2026-03-14 via Nuitee
Y
Yi-Hsuan family_with_children tw
10
Pros:

Maria

2026-03-13 via Nuitee
J
Jatusom family_with_children th
9
Pros:

The room is specious, also the bathroom. We have a good sleep during our stay.

2026-03-12 via Nuitee
K
karina family_with_children ro
9
Location location location - Best
Pros:

Excellent location, can not be beaten in Shanghai.
Very nice hotel, we had the suite which was on the top floor with great city views.
All in all, a great choice for tourists with children, close to everything.

Cons:

Although hotel is very big, there is limited space for staying at the reception. For instance, after 12am, there is no place where you can sit, as the cafe and hotel bar close, and there is no place where to lounge. It also becomes very very cold in the reception area, probably not to encourage staying there late.
It has a very very cold feel at night, not a cosy and warm hotel.

2026-03-10 via Nuitee
S
Shannon couple gb
9
We thoroughly enjoyed our stay with the Marriott and would 100% stay there again.
Pros:

Beautiful hotel, nice sized room, in the city centre and helpful and friendly staff.

Cons:

The only improvement would be better pillows and a duvet.

2026-03-09 via Nuitee
N
nicole solo_traveller lu
8
2026-03-09 via Nuitee
H
hochul family_with_children kr
10
Nice trip
Pros:

Roise is very nice service

Cons:

Water

2026-03-08 via Nuitee
T
Thepnakorn family_with_children th
10
Pros:

Rosie the reception so nice and highly recommended to stay here that perfect time in shanghai 🥰

2026-03-08 via Nuitee
T
Thepnakorn family_with_children th
10
Pros:

We have a great time and great value to stay here

2026-03-08 via Nuitee
Y
Yixiu family_with_children au
10
Family enjoyed the hotel stay with two young kids.
Pros:

Very good location.

Cons:

Nothing.

2026-03-08 via Nuitee
B
Balthasar solo_traveller at
10
2026-03-07 via Nuitee
F
Fanny family_with_children my
9
Overall very good
Pros:

Nice location

Cons:

Clean and comfortable

2026-03-06 via Nuitee
H
Hyojin solo_traveller kr
9
Pros:

위치

Cons:

없음

2026-03-06 via Nuitee
B
Boontiwa family_with_children th
10
Pros:

Location is very good and service from staff is so nice and support. Especially miss Rosie during I check in and miss Koi during check out.

2026-03-05 via Nuitee
S
Sirinya extended_group th
10
Pros:

Mr. Mark service very good

2026-03-04 via Nuitee
宗翰 extended_group tw
7
這是在地理位置,飯店價格較貴,但早餐卻有點單調,也不太好吃,比起以往住的五星飯店比較不足
Pros:

櫃檯人員Rosie的服務很週到,體貼且溫柔,讓人感覺非常舒服

Cons:

參考許多酒店都有免費機場接送,且飯店的價格也沒這麼貴

2026-03-04 via Nuitee
A
Andrei family_with_children ru
10
2026-03-03 via Nuitee
W
Walter Alexis family_with_children ar
10
2026-03-03 via Nuitee
K
Kim family_with_children kz
10
Очень уютно, вежливый персонал
Pros:

Красивый вид из окна

2026-03-03 via Nuitee