Shanghai Marriott Marquis City Centre

Hotels
•
Marriott Hotels & Resorts
9.2 (1893 reviews)
555 Middle Xizang Road (Close to Nanjing Road) , Shanghai , cn

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Variety of food options
Cons:
Staff service inconsistencies
Some facilities need upgrades

Categories

Cleanliness
8.94
The cleanliness of the room is good.
Service
9.22
Staff is friendly and helpful, though can be improved in certain situations.
Location
9.95
Excellent location near shopping and food options.
Room Quality
8.9
Rooms are comfortable with good amenities.
Amenities
8.43
Amenities are standard; some reviews mention the need for improvements.
Value for Money
9.09
Good value, but some guests had concerns about extra charges.
Food and Beverage
9.44
Breakfast has plenty of variety and good quality food.
Overall Experience
9.61
Overall enjoyable stay with some areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:26

Property Description

Luxurious Amenities and Services
Shanghai Marriott Marquis City Centre boasts a day spa, a 25-metre indoor pool, and top-notch fitness facilities, ensuring guests can unwind and stay active during their stay.

Convenient Downtown Location
Situated just a 5-minute walk from East Nanjing Road Pedestrian Street and People’s Square subway hub, guests have easy access to Shanghai's popular attractions, making exploration a breeze.

Exquisite Dining Options
From authentic Chinese cuisine at Man Bao Lou Chinese Restaurant to freshly baked pastries at Java+, the hotel offers a diverse range of dining experiences to satisfy every palate.

Experience luxury, convenience, and culinary delights at Shanghai Marriott Marquis City Centre. Book your stay now for an unforgettable experience!

Important information:

Children under 12 years old are not permitted to enter the M Club.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CNY 20 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for CNY 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1893 reviews
Cleanliness: 8.94
Service: 9.22
Location: 9.95
Room Quality: 8.9
Amenities: 8.43
Value for Money: 9.09
Food and Beverage: 9.44
Overall Experience: 9.61
R
Rohit • family_with_children • au
10
Pros:

Koi was excellent . The stay was amazing . Will surely come back . Thanks

2026-04-04 • via Nuitee
C
Christoph • family_with_children • de
10
Pros:

Zack provided good service at the reception

2026-04-04 • via Nuitee
C
Christos • family_with_children • gb
10
2026-04-04 • via Nuitee
T
Timm • family_with_children • de
10
Pros:

Koi was greta

2026-04-04 • via Nuitee
W
We • family_with_children • au
8
Pros:

We stayed for 4 nights and they upgraded our room to a bigger room and also a higher floor. The room was clean and confortable, their facility was also very good and clean, there is a swimming pool, sauna and steam room. The location is very good, only 5 minutes away from Nanjing road. The receptionist Camille is very nice and helpful. For our next stay in Shanghai for sure we will choose Marriott Marquis Shanghai City Center again.

2026-04-03 • via Nuitee
달 • couple • kr
10
2026-04-03 • via Nuitee
Y
YiTsung • couple • tw
10
Pros:

乾淨，環境舒適，Daisy服務好

2026-04-02 • via Nuitee
R
Richard • family_with_children • sg
6
Good location for getting around
Pros:

Location is great

Cons:

It’s getting old. We felt the staff could have been more helpful.

2026-04-02 • via Nuitee
I
Igor • family_with_children • ru
10
Pros:

Все отлично. Zack хороший парень, спасибо

2026-04-02 • via Nuitee
H
Huixin • family_with_children • sg
10
Pros:

The hotel was really clean and the staff are all very helpful. Zack was helpful with check out process. We even got free toys for the kids!

Cons:

Nothing.

2026-04-01 • via Nuitee
L
Lo Faro • family_with_children • it
10
Soggiorno straordinario
Pros:

Hotel in posizione eccellente, la qualità dei servizi è molto alta, così come l’attenzione verso il cliente. Alessandro il ragazzo dello staff è un plus, complimenti per la sua professionalità e gentilezza. Ottimo hotel

2026-04-01 • via Nuitee
L
Lukas • solo_traveller • de
10
Alles top!
Pros:

Alles Super! Das Personal war sehr freundlich, besonders Koi!

2026-04-01 • via Nuitee
G
giuliano • solo_traveller • it
10
Ottimo servizio al ristorante buffet, coordinato dalla gentilissima Annie.
Pros:

Molto centrale, bellissima struttura, ottimo servizio.

2026-04-01 • via Nuitee
M
Mona • solo_traveller • de
10
Pros:

The Staff Cora was very nice and helpfull

2026-03-31 • via Nuitee
M
Mauricio Coutinho • family_with_children • br
10
Pros:

O hotel foi maravilhoso, em tudo. O café da manhã excepcional, às acomodações únicas e o staff inesquecível. Em especial o Brano. Eterno agradecimento.

2026-03-31 • via Nuitee
Y
Yue • family_with_children • gb
10
Pros:

Very convenient location, thanks to Ellie at reception, really enjoyed our stay.

2026-03-31 • via Nuitee
M
Miguel Salvador • family_with_children • es
10
Perfect
Pros:

Cora tong was perfect!

Cons:

Everything

2026-03-31 • via Nuitee
O
Olga • family_with_children • ru
10
Pros:

Отличный отель, прямо в центре, в 5 минутах от метро и в 2х минутах от пешеходной улицы,ведущей на набережную
Завтрак отличный, есть азиатская часть и европейская,всегда всего достаточно.
Бассейн и сауна входит в проживание

2026-03-31 • via Nuitee
A
Aleksandr • family_with_children • ru
10
Pros:

Вкусные завтраки, чистый номер, доброжелательный персонал. Отдельно спасибо Eric NI

2026-03-31 • via Nuitee
A
Andolina • couple • ar
10
Pros:

Dreamer ! Ellie’s we love

2026-03-31 • via Nuitee