Shanghai Marriott Marquis City Centre

Hotels
Marriott Hotels & Resorts
9.2 (2362 reviews)
555 Middle Xizang Road (Close to Nanjing Road) , Shanghai , cn

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Variety of food options
Cons:
Staff service inconsistencies
Some facilities need upgrades

Categories

Cleanliness
8.94
The cleanliness of the room is good.
Service
9.22
Staff is friendly and helpful, though can be improved in certain situations.
Location
9.95
Excellent location near shopping and food options.
Room Quality
8.9
Rooms are comfortable with good amenities.
Amenities
8.43
Amenities are standard; some reviews mention the need for improvements.
Value for Money
9.09
Good value, but some guests had concerns about extra charges.
Food and Beverage
9.44
Breakfast has plenty of variety and good quality food.
Overall Experience
9.61
Overall enjoyable stay with some areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:26

Property Description

Luxurious Amenities and Services
Shanghai Marriott Marquis City Centre boasts a day spa, a 25-metre indoor pool, and top-notch fitness facilities, ensuring guests can unwind and stay active during their stay.

Convenient Downtown Location
Situated just a 5-minute walk from East Nanjing Road Pedestrian Street and People’s Square subway hub, guests have easy access to Shanghai's popular attractions, making exploration a breeze.

Exquisite Dining Options
From authentic Chinese cuisine at Man Bao Lou Chinese Restaurant to freshly baked pastries at Java+, the hotel offers a diverse range of dining experiences to satisfy every palate.

Experience luxury, convenience, and culinary delights at Shanghai Marriott Marquis City Centre. Book your stay now for an unforgettable experience!

Important information:

Children under 12 years old are not permitted to enter the M Club.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CNY 20 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for CNY 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2362 reviews
Cleanliness: 8.94
Service: 9.22
Location: 9.95
Room Quality: 8.9
Amenities: 8.43
Value for Money: 9.09
Food and Beverage: 9.44
Overall Experience: 9.61
D
Daniel family_with_children ie
8
2026-07-18 via Nuitee
R
Roudha family_with_children ae
10
This is my third time booking this hotel. It is one of the best hotels I stayed in Shanghai. The location is amazing, th
2026-07-18 via Nuitee
J
Jose family_with_children es
7
Hotel de 5 estrelas
Pros:

Lo mejor de todo, un desayuno excepcional, una variedad excelente con mucha calidad.
Buena ubicación cercana al bund.

Cons:

Para un hotel de la calidad y las fotos de la habitación, esperaba una habitación más grande, para 4 personas no fue tan confortable como otros hoteles parecidos.

2026-07-17 via Nuitee
B
bonifacio family_with_children cl
9
Excelente
2026-07-17 via Nuitee
H
Hendrik family_with_children de
9
sehr komfortables Hotel in bester Lage
Pros:

super Lage, fußläufig zur Nanjing Street East, ebenfalls fußläufig zum People's Square mit vielen Restaurants, Cafes und zur U-Bahn Station People's Square, die in einer Mall liegt, ebenfalls mit vielen Essensangeboten.
Das Hotel hatte den erwarteten Standard, mit einem schönen großen Badezimmer.
Ellie von der Rezeption war sehr freundlich und Aiden, der uns mit dem Gepäck geholfen hat, war super hilfsbereit.
Wir bekamen ein Upgrade und hatten eine tolle Aussicht.

2026-07-17 via Nuitee
B
Behari family_with_children sa
10
2026-07-17 via Nuitee
M
Marescot solo_traveller fr
8
Pros:

L'emplacement est très central, à 2 pas du métro "people square".
La chambre était grande et agréable. Clim plutôt silencieuse et efficace

Cons:

Difficulté et perte de temps à l'arrivée du fait d'un écart de prix entre booking et la demande de la réception

WC pas propre lors de notre arrivée (mais pas de problème les jours suivants)

2026-07-17 via Nuitee
M
Marco family_with_children ie
10
2026-07-17 via Nuitee
Y
Yasar family_with_children tr
9
2026-07-16 via Nuitee
D
Dmitrii family_with_children ru
10
2026-07-16 via Nuitee
L
Luiz Renato couple br
9
Pros:

Tamanho do quarto e conforto

2026-07-16 via Nuitee
M
Mohamed solo_traveller ch
10
Great hotel, can only recommend
Pros:

Room available despite early arrival in the morning, friendly staff, generous breakfast buffet and central location in Shanghai

Cons:

Nothing

2026-07-16 via Nuitee
V
vakilova family_with_children az
9
2026-07-16 via Nuitee
W
WEI CHI family_with_children tw
8
Everything good
Pros:

Good location

2026-07-15 via Nuitee
H
HOLLY family_with_children ae
7
Great location, quality needs to be consistent.
Pros:

The location is amazing

Cons:

We stayed before and it was great. The second time we stayed the bedding was dirty when we arrived, the bathroom smelled bad no matter how often they cleaned it, there was an electrical problem and we were double charged but luckily caught the mistake.

2026-07-15 via Nuitee
H
HOLLY family_with_children ae
10
Loved every minute of our stay!
Pros:

Location was perfect and suite 3901 is amazing!

Cons:

No access to the club level. Spa was overpriced.

2026-07-15 via Nuitee
S
stephen family_with_children us
10
Fantastic
Pros:

Top torch

Cons:

No laundry

2026-07-15 via Nuitee
T
Tahir family_with_children za
8
2026-07-15 via Nuitee
M
M family_with_children nl
8
Pros:

Buena ubicación.

2026-07-15 via Nuitee
桓翊 family_with_children tw
10
2026-07-15 via Nuitee