Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Cons:
Cleanliness issues
Limited amenities
Uncomfortable room layout

Categories

Cleanliness
7.24
Negative mentions of cleanliness issues in multiple reviews.
Service
8.71
Generally positive mentions of staff friendliness and assistance.
Location
8.75
Positive feedback on the location throughout the reviews.
Room Quality
7.7
Mixed feedback regarding room comfort and facilities.
Amenities
7.73
Mention of limited amenities like bar closure and outdated furniture.
Value for Money
7.69
Concerns over pricing relative to room quality and amenities.
Food and Beverage
8.24
Positive mentions of breakfast, but issues with additional charges.
Overall Experience
8.71
Most reviews express a satisfactory overall experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:05

Property Description

Luxurious Self-Catering Apartments
Indulge in spacious holiday apartments at West Bay, just a short stroll from the North Sea. Furnished by Riviera Maison, enjoy open-plan living, balconies, and the option for a daily breakfast buffet.

Convenient Amenities and Services
Relax in the living room with a TV, dining area, and the possibility of a separate bedroom. Take advantage of on-site meal preparation or explore nearby dining options. Request hotel services for a hassle-free stay.

Explore and Experience
Discover the surroundings with bicycle rentals available in the neighborhood. Secure bicycle storage is also provided. Don't miss out on visiting Plopsaland Amusement Park and nearby attractions like Bruges and the Great War Memorial.

Book your stay at West Bay for a memorable seaside retreat.

Important information:

Please note that the reception is closed between 12pm and 1pm.

Please note that the reception is closed after 18:00. Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Guests can request hotel services (daily cleaning and housekeeping) for EUR 10 euro per night upon request.This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Thu, Oct 1, 2026 until Wed, Mar 31, 2027

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BRU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 12.50 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 6 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 2754 reviews
Cleanliness: 7.24
Service: 8.71
Location: 8.75
Room Quality: 7.7
Amenities: 7.73
Value for Money: 7.69
Food and Beverage: 8.24
Overall Experience: 8.71
F
Frédéric • family_with_children • be
8
Pros:

Endroit très bien situé au calme.
Réceptionniste très sympa. Nous avons ou resté garer dans le parking jusque début d après midi sans soucis.

Cons:

Il n y avait pas de housse de couette et oreiller pour le canapé lit.

2026-05-09 • via Nuitee
D
dominique • solo_traveller • fr
1
2026-05-09 • via Nuitee
E
Elena • solo_traveller • be
9
Aanrader
Pros:

Heerlijk geslapen. Goeie bedden.
Hotel is prachtig, kamer uitstekend. Erg rustig. Uitzicht ok maar niet wow 😅
Ontbijt super uitgebreid! Alles kraakvers.

Cons:

Lastige hotelgasten, veel gebonk en rumoer op de gang. Slaapmiddel genomen.

2026-05-08 • via Nuitee
T
Tomasz • family_with_children • pl
1
Omijać szerokim łukiem.
Pros:

-

Cons:

Obiekt brudny, przykładowe zdjęcia szyb załączone poniżej.
Obsługa po opuszczeniu pokoju obciążyła nas opłata 25EUR za odłożenie do szafki naczyń, które zostały odłożone (umyte) na kuchence i umywalce.
Oczywiście w pokoju nie było zmywarki ani miejsca do ociekania umytych naczyń. Pokój wyglądał zupełnie inaczej niż ten, który wybieraliśmy podczas rezerwowania w grudniu.
Stary, wymagający remontu, z drewnianymi boazeriami pamiętającymi poprzedni ustrój.
Na korytarzu w hotelu unosił się nieprzyjemny zapach. Drewniane boazerie były zakurzone i można było się od nich pobrudzić.
Reszty nie oceniamy, bo z niczego więcej nie korzystaliśmy.
Na szczęście to był pobyt tylko na jedną noc.
Hotel zgłaszamy do booking.com

2026-05-07 • via Nuitee
L
Lea • couple • be
8
2026-05-06 • via Nuitee
C
Catalin Gabriel • solo_traveller • ro
10
2026-05-04 • via Nuitee
V
Valérie • family_with_children • be
10
2026-05-04 • via Nuitee
M
Marcel • family_with_children • be
8
Nice place but a bit on the pricey side
Pros:

Modern and sufficient facilities

Cons:

Price was on the high end

2026-05-04 • via Nuitee
N
Noemi • solo_traveller • be
8
Pros:

Dichtbij het strand, rustig gelegen, parking, ruimtelijk appartement.

Cons:

Wachten voor een plaats aan het ontbijt, spijtig dat je s'avonds er niks meer kan drinken. Aan de drukte te zien aan de automaat zou dit zeker een meerwaarde zijn.

2026-05-04 • via Nuitee
C
catherine • solo_traveller • be
9
Pros:

C'est tres joli très propre et confortable, lebpetit déjeuner est super.
Le check in et le check out sont faciles.

Cons:

Je trouve que au prix de la chambre, le parking pourrait être compris.
D'autre part il n'y a pas beaucoup de contact humain
Pourquoi par exemple reçoit on un mail nous demandant de reserver le petit-déjeuner alors l'a déjà payé, et on nous répond que c'est une reponse automatique. Ce n'est pas super agréable.

2026-05-04 • via Nuitee
W
Walter • solo_traveller • be
3
2026-05-03 • via Nuitee
F
florence • solo_traveller • be
8
2026-05-03 • via Nuitee
C
Coral • solo_traveller • gb
10
2026-05-03 • via Nuitee
M
Maggy • solo_traveller • be
8
2026-05-03 • via Nuitee
G
Goffinet • couple • be
9
Chouette séjour!
Pros:

Le logement était spacieux et propre. Dans le calme.

Cons:

Nous avons trouvé dommage que les capsules de café ne soient pas offerte dans l’offre de la chambre mais au prix de 0,5€ pièces.

2026-05-02 • via Nuitee
L
Lauren • couple • be
6
2026-05-02 • via Nuitee
S
STEPHANE • couple • be
8
Agréable
Pros:

Emplacement pas mal
Petit déjeuner top

Cons:

Rien

2026-05-01 • via Nuitee
E
Elsa • couple • be
10
Super séjour! Je reviendrais.
Pros:

Magnifique établissement, très propre, calme, le personnel était super aussi! Parle très bien français, les chiens sont admis mais malgré tout c’est super calme

2026-05-01 • via Nuitee
A
Abdel-Hamid • solo_traveller • be
10
Exellent
Pros:

Tous

Cons:

Rien

2026-05-01 • via Nuitee
J
JAN • couple • be
8
Lekker genoten van de rust, propere kamer en lekker ontbijt.
Pros:

Heel comfortabele bedden, uitgebreid en goed verzorgd ontbijt. Propere kamer, sommige zaken kunnen likje verf gebruiken. Extra wand in de douche om water binnen de douche te houden

Cons:

Verduistering van lichtinval kan beter, ooglapje gebruikt om dat tegen te gaan. Heb het graag heel donker om goed e kunnen slapen

2026-05-01 • via Nuitee