Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Good food
Cons:
Some rooms are small
Older towels noted

Categories

Cleanliness
10
Overall cleanliness was satisfactory, though some older towels were noted.
Service
10
Exceptional service with staff being noted for their attentiveness and friendliness.
Location
10
Hotel is well-located in central Hanoi, making it easy to access shopping and attractions.
Room Quality
10
Rooms are generally nice, but some were noted as small or lacking certain amenities.
Amenities
10
Amenities are good with a spa and lots of other facilities offered.
Value for Money
10
Considering the service, location, and amenities, the value for money is excellent.
Food and Beverage
10
Breakfast was specifically praised, indicating good quality food and beverage.
Overall Experience
10
Overall, guests reported a very positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:56

Property Description

Luxurious Rooms with Modern Amenities
Indulge in our contemporary yet cosy rooms with free WiFi, flat-screen TVs, and en suite bathrooms. Enjoy the comfort of air-conditioning, minibar, and electric kettle for a relaxing stay.

Relaxation and Wellness
Unwind in our hot tub or sauna room, or pamper yourself with a rejuvenating massage service. Our 24-hour front desk and tour desk are here to cater to all your travel needs.

Delightful Dining Experience
Savor a delightful spread of Vietnamese, Asian, and European cuisines at Le Réveil Restaurant, and sip on refreshing cocktails at Le Soleil Bar with stunning city views. 24-hour room service is also available for your convenience.

Book now for an unforgettable stay at May De Ville Luxury Hotel & Spa, just moments away from Hoan Kiem Lake.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 5 years old and over stay for VND 1,000,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 4916 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
N
Nadia solo_traveller gb
9
Pros:

Fantastic location - an inch from the lake and close to the night market

Cons:

Slightly noisy given then great destination but the hotel provided ear plugs

2026-04-18 via Nuitee
C
Clément couple fr
9
Hôtel excellent, localisation très bonne, excellent séjour !
Pros:

Le personnel, les infrastructures…

Cons:

L’insonorisation des chambres

2026-04-18 via Nuitee
V
Véronique M solo_traveller fr
8
Pros:

Personnel d accueil et de restauration très agréable et attentionné, Toujours au petit soin pour nous .

Un grand merci à Lucky qui a été adorable avec nous

Cons:

Chambre et salle de bain un peu petite mais très belle vue sur la ville et un petit bout du lac.
Aucun bruit de la ville dommage qu'il y ait eu d autres nuisances sonores très inconfortables venant du fait que la chambre 1110 est située au 11 ème étage sous le restaurant.
Dès 6h30 bruit incessant de déplacements des chaises et de pas .
Et cela toute la journée car les repas s enchaînent.
Une nuit à 1h du matin, travaux ? Bruit intermittent de perceuse durant ~30mn.
Salle de bain non insonorisé avec celle de la chambre VIP d à côté, On entend tout comme si nous étions dans la même pièce :la douche les toilettes et le personnel de nettoyage qui parle

2026-04-18 via Nuitee
S
Steve couple au
10
Location was perfect, close to shopping in the Old Quarter
Pros:

Location.

Cons:

Could not fault it.

2026-04-18 via Nuitee
B
Brett solo_traveller au
10
2026-04-18 via Nuitee
E
Ennulat couple de
10
2026-04-18 via Nuitee
N
Nikolaos solo_traveller gr
10
2026-04-18 via Nuitee
M
Miriam couple ie
10
Fantastic we will be back highly recommend.
Pros:

Fantastic staff so helpful with anything we needed.
Hotel is really nice comfortable rooms in a great location.

Cons:

Nothing.

2026-04-18 via Nuitee
J
Javad solo_traveller au
10
2026-04-18 via Nuitee
R
Rachel couple au
9
Pros:

The amazing soft mattress after 2 weeks of hard Vietnamese beds in other motels. Clean fresh room and friendly staff that organised a boxed breakfast as we were leaving before breakfast buffet started.

2026-04-17 via Nuitee
T
Tina couple dk
10
Pros:

The reception is absolutely fantastic. They recognize previous guests and are very attentive. Special thanks to Hannah. Our second stay with them was also very pleasant. The rooftop bar is elegant and the pool area is lovely. There is a good breakfast and the option to buy speciality coffee. Both the room and hotel areas are very clean.
We can definitely recommend a visit. Preferably a higher room to avoid some of the noise from the vibrant city life

2026-04-17 via Nuitee
D
Dan Morrison couple de
10
2026-04-17 via Nuitee
M
Michael couple gb
10
Pros:

Very helpful staff and fantastic experience, especially Hannah

2026-04-16 via Nuitee
L
Lê Văn couple vn
10
2026-04-16 via Nuitee
B
Bharti family_with_children in
8
2026-04-16 via Nuitee
R
Richard family_with_children gb
10
Pros:

Fabulous Hotel right in the heart of Hanoi, we booked lake view room, and our views across the lake and the Hanoi skyline were fantastic, staff were all very happy, polite and efficient. Breakfast was good with many options. Roof top bar had a good atmosphere.

Cons:

Nothing

2026-04-16 via Nuitee
L
Lisa extended_group au
7
Pros:

Great rooftop views

Cons:

We stayed during one of the market nights and none of the staff told us we would have loud music outside our room till 10pm.
Booked a family suite which was not great. They added in another bed for us but space was an issue

2026-04-16 via Nuitee
D
David solo_traveller au
7
2026-04-16 via Nuitee
N
Nick couple au
10
Great
Pros:

Everything

Cons:

Nothing

2026-04-16 via Nuitee
H
Hector couple ca
10
Amazing location and even better staff. Really liked everything about the stay.
Pros:

The staff were so friendly, Mrs. Hannah was so accommodating. The location was also fantastic. I really liked everything about this hotel during our stay.

Cons:

N/A

2026-04-15 via Nuitee