Hotel GS Cuernavaca

Hotels
•
Independent
7.4 (104 reviews)
C/ Fed. Mexico Cuernavaca Km 71.5 No.17, Col. Buenavista, Cuernavaca, MOR, 62130 , Cuernavaca , MX
52-77-71010590

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Facilities

Newspapers in lobby (surcharge)
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
Conference space
See all facilities

Review Highlights

Pros:
El servicio de su personal
Todo
Cons:
Falta más atención en el desayuno

Categories

Cleanliness
7.4
Standard quality for this hotel tier
Service
8.6
Positive mention: 'El servicio de su personal' — staff service praised.
Location
7.4
Standard quality for this hotel tier
Room Quality
7.4
Standard quality for this hotel tier
Amenities
7.4
Standard quality for this hotel tier
Value for Money
7.4
Standard quality for this hotel tier
Food and Beverage
6
Negative mention: 'Falta más atención en el desayuno' — breakfast service needs improvement.
Overall Experience
7.6
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-30 05:10

Property Description

Recreation Amenities and Terrace
Indulge in relaxation by the outdoor pool or enjoy the scenic views from the terrace.

Dining and Bar Options
Savor Mexican cuisine at Panoramico restaurant with a bar/lounge, or opt for room service. Unwind at the poolside bar with your favorite drink.

Event Spaces and Room Features
Benefit from conference facilities, meeting room, and well-equipped guestrooms with plasma TVs, pillowtop beds, and private balconies.

A stay at Hotel GS Cuernavaca offers an ideal mix of leisure facilities, exquisite dining experiences, and comfortable accommodations. Book now to experience it all!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

7.4
Based on 104 reviews
Cleanliness: 7.4
Service: 8.6
Location: 7.4
Room Quality: 7.4
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 6
Overall Experience: 7.6
F
Fidel • solo_traveller • mx
9
Pros:

El servicio de su personal

Cons:

Falta más atención en el desayuno

2026-01-07 • via Nuitee
F
Fuentes • solo_traveller • mx
7
Pros:

Todo

2025-12-31 • via Nuitee
F
Facundo
8
Pros:

Se escucha mucho el ruido fuera de los cuartos.

2025-06-21 • via Nuitee
H
Homero
2
Pros:

No me dieron las habitaciones que reserve y me cobraron aparte por agarrar otras habitaciones que tuve que agarrar, siendo que ellos no limpiaron las habitaciones y no habia lo qué yo habia pagado

2025-06-13 • via Nuitee
A
Alberto Francisco
10
Pros:

Excelente servicio y gran calidez de todo el personal, incluyendo al mesero del desayuno. Delicioso el desayuno

2025-06-03 • via Nuitee
A
Antonio • young couple • mx
10
Exceptional
2025-03-14 • via Nuitee
M
Mario • partner
10
Pros:

Excelente

2025-01-01 • via Nuitee
M
María Fernanda • family_with_children
10
Pros:

Todo bien gracias

2024-12-25 • via Nuitee
R
Rafael Alejandro Rivera • family
6
Pros:

Las sabanas. Mal. El baño mal

2024-12-02 • via Nuitee
V
Verified traveler
4
SAD!
Pros:

This is not our first time staying at GS, just to love it. But with time that has change, we request balcony but not a single chair to seat! Wi-Fi will came at go. TV wasn't working. Card key was reissue 2 times and at the end of our stay they tried to give me someone else ID. I wont even go about the restaurant service! Sad to see that the quality of this hotel has being going down.

2024-11-18 • via Nuitee
M
María Teresa Favela
8
Pros:

Me querían cobrar $500 por dejarme entrar a la habitación antes de las 3 PM

2024-10-28 • via Nuitee
R
Roberto
8
Pros:

Falla en tv sin poder arreglarla

2024-10-13 • via Nuitee
K
Kazuhiko
6
Pros:

nothing else.

2024-09-29 • via Nuitee
M
Maria
8
Pros:

Tranquilo

2024-09-01 • via Nuitee
M
Maria
8
Tranquila
Pros:

Tranquila

2024-07-22 • via Nuitee
M
Marcos
4
Pros:

Bueno

2024-06-02 • via Nuitee
M
Maria Dolores
6
Pros:

Instalaciones descuidadas almohadas horribles

2024-04-19 • via Nuitee
D
Daniel
2
No respetaron mi reservación
Pros:

No me respetaron mi habitación king size y me diero. Una cama matrimonial , se me hace nefasto eso pues es lo que pagas

2024-03-10 • via Nuitee
R
Reyes
8
En general, bien
Pros:

En general bien. El registro muy rápido. El estacionamiento bien. La habitación normal, bien, tal vez un poco cara para lo antiguo que se ve todo. El único detalle fue que la habitación tenía un olor desagradable. Aparentemente del baño, que nos comentaron en recepción que a veces tienen problemas con las tuberías.

2024-03-08 • via Nuitee
C
carlos
8
Pros:

Hotel and motel located on highway entrance to the city of Cuernavaca. Easy to get a taxi or walk to bus stop. But this area of the city has been seriously neglected by city officials, has no sidewalks, not pedestrian crossing areas, not street marking for cars. Dirty and unkept but this no fault of the hotel.

2024-03-06 • via Nuitee