Hotel GS Cuernavaca

Hotels
•
Independent
7.4 (104 reviews)
C/ Fed. Mexico Cuernavaca Km 71.5 No.17, Col. Buenavista, Cuernavaca, MOR, 62130 , Cuernavaca , MX
52-77-71010590

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Facilities

Newspapers in lobby (surcharge)
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
Conference space
See all facilities

Review Highlights

Cons:
Noisy environment due to sounds from outside.

Categories

Cleanliness
2.75
There is significant noise from outside the rooms.
Service
6.75
Standard quality for this hotel tier.
Location
6.75
Standard quality for this hotel tier.
Room Quality
6.75
Standard quality for this hotel tier.
Amenities
6.75
Standard quality for this hotel tier.
Value for Money
6.75
Standard quality for this hotel tier.
Food and Beverage
6.75
Standard quality for this hotel tier.
Overall Experience
4.75
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:54

Property Description

Recreation Amenities and Terrace
Indulge in relaxation by the outdoor pool or enjoy the scenic views from the terrace.

Dining and Bar Options
Savor Mexican cuisine at Panoramico restaurant with a bar/lounge, or opt for room service. Unwind at the poolside bar with your favorite drink.

Event Spaces and Room Features
Benefit from conference facilities, meeting room, and well-equipped guestrooms with plasma TVs, pillowtop beds, and private balconies.

A stay at Hotel GS Cuernavaca offers an ideal mix of leisure facilities, exquisite dining experiences, and comfortable accommodations. Book now to experience it all!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

7.4
Based on 104 reviews
Cleanliness: 2.75
Service: 6.75
Location: 6.75
Room Quality: 6.75
Amenities: 6.75
Value for Money: 6.75
Food and Beverage: 6.75
Overall Experience: 4.75
F
Facundo
8
Pros:

Se escucha mucho el ruido fuera de los cuartos.

2025-06-21 • via Nuitee
H
Homero
2
Pros:

No me dieron las habitaciones que reserve y me cobraron aparte por agarrar otras habitaciones que tuve que agarrar, siendo que ellos no limpiaron las habitaciones y no habia lo qué yo habia pagado

2025-06-13 • via Nuitee
A
Alberto Francisco
10
Pros:

Excelente servicio y gran calidez de todo el personal, incluyendo al mesero del desayuno. Delicioso el desayuno

2025-06-03 • via Nuitee
M
Mario • partner
10
Pros:

Excelente

2025-01-01 • via Nuitee
M
María Fernanda • family_with_children
10
Pros:

Todo bien gracias

2024-12-25 • via Nuitee
R
Rafael Alejandro Rivera • family
6
Pros:

Las sabanas. Mal. El baño mal

2024-12-02 • via Nuitee
V
Verified traveler
4
SAD!
Pros:

This is not our first time staying at GS, just to love it. But with time that has change, we request balcony but not a single chair to seat! Wi-Fi will came at go. TV wasn't working. Card key was reissue 2 times and at the end of our stay they tried to give me someone else ID. I wont even go about the restaurant service! Sad to see that the quality of this hotel has being going down.

2024-11-18 • via Nuitee
M
María Teresa Favela
8
Pros:

Me querían cobrar $500 por dejarme entrar a la habitación antes de las 3 PM

2024-10-28 • via Nuitee
R
Roberto
8
Pros:

Falla en tv sin poder arreglarla

2024-10-13 • via Nuitee
K
Kazuhiko
6
Pros:

nothing else.

2024-09-29 • via Nuitee
M
Maria
8
Pros:

Tranquilo

2024-09-01 • via Nuitee
M
Maria
8
Tranquila
Pros:

Tranquila

2024-07-22 • via Nuitee
M
Marcos
4
Pros:

Bueno

2024-06-02 • via Nuitee
M
Maria Dolores
6
Pros:

Instalaciones descuidadas almohadas horribles

2024-04-19 • via Nuitee
D
Daniel
2
No respetaron mi reservación
Pros:

No me respetaron mi habitación king size y me diero. Una cama matrimonial , se me hace nefasto eso pues es lo que pagas

2024-03-10 • via Nuitee
R
Reyes
8
En general, bien
Pros:

En general bien. El registro muy rápido. El estacionamiento bien. La habitación normal, bien, tal vez un poco cara para lo antiguo que se ve todo. El único detalle fue que la habitación tenía un olor desagradable. Aparentemente del baño, que nos comentaron en recepción que a veces tienen problemas con las tuberías.

2024-03-08 • via Nuitee
C
carlos
8
Pros:

Hotel and motel located on highway entrance to the city of Cuernavaca. Easy to get a taxi or walk to bus stop. But this area of the city has been seriously neglected by city officials, has no sidewalks, not pedestrian crossing areas, not street marking for cars. Dirty and unkept but this no fault of the hotel.

2024-03-06 • via Nuitee
M
María Fernanda
10
Pros:

Es un lugar comodo, la habitación es muy amplia y el lugar bastante centrico.
Todos muy atentos.
Una buena opción.

2023-09-04 • via Nuitee
D
Daniel • friends
6
Pros:

Me tocó la habitación 307, y aunque tiene balcón, no tiene clima y había varias horas que se sentía mucho calor.
Tenía que dejar la ventana del balcón abierta para que refrescara.

2023-08-07 • via Nuitee
A
ANGEL CHRYSTIAN • partner
6
Pros:

Faltaron cortinas oscuras en la ventana del balcón, ya que entra mucha luz desde muy temprano

2023-04-30 • via Nuitee