The Bridge House; BW Signature Collection

Hotels
BW Signature Collection by Best Western
8.6 (2836 reviews)
2 Ringwood Road , Ferndown , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Welcoming staff
Excellent food and beverage options
Cons:
Hard bed
Room access issues with keys

Categories

Cleanliness
8.55
Mentioned as clean and tidy rooms.
Service
8.95
Multiple reviews highlight the staff as exceptionally friendly and attentive.
Location
8.35
Generally good location with excellent views, although a bit difficult to access without a car.
Room Quality
8.25
Room quality varies; some reviews mention comfortable space but also concerns about hard beds and room key issues.
Amenities
8.45
Amenities like bar and restaurant facilities received positive feedback.
Value for Money
8.55
Described as great value for money in multiple mentions.
Food and Beverage
8.95
Guests praised the food quality and variety, especially gluten-free options.
Overall Experience
8.75
Overall sentiments indicate a highly positive experience with many returning customers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:52

Property Description

Riverfront Location
Situated on the banks of the picturesque River Stour, The Bridge House Hotel offers a serene retreat for guests looking to unwind and enjoy beautiful views.

Fine Dining Experience
Guests can indulge in a culinary delight at the Riverside Restaurant, savoring dishes made from fresh locally sourced ingredients. The option to dine on the elegant terrace or the hotel's private island enhances the dining experience.

Comfortable and Well-Equipped Rooms
The en-suite rooms at The Bridge House Hotel provide modern amenities such as a flat-screen TV, ironing facilities, and tea/coffee makers. Some rooms offer breathtaking river views, ensuring a relaxing stay.

Experience tranquility and luxury at The Bridge House Hotel. Book now for a memorable riverside getaway.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply : 50% of the total amount of the stay is due at the time of booking and the remaining 50% is due upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Location

Guest Reviews

8.6
Based on 2836 reviews
Cleanliness: 8.55
Service: 8.95
Location: 8.35
Room Quality: 8.25
Amenities: 8.45
Value for Money: 8.55
Food and Beverage: 8.95
Overall Experience: 8.75
M
Marsh family_with_children gb
9
Very comfortable, great service
Pros:

Back view over the river. Breakfast was great but not included, which for £113 for the room for a night was disappointing

Cons:

Busy with traffic at getting there and leaving but then you can’t change that!

2026-08-29 via Nuitee
M
Mark couple gb
9
Very comfortable. Staff were great. Food was excellent.
Pros:

Great location next to the river

Cons:

Nothing

2026-08-26 via Nuitee
K
Karina couple be
10
Cons:

Niets.

2026-08-26 via Nuitee
J
Johnson solo_traveller gb
10
Absolutely loved it..
Pros:

On arrival the receptionist was lovely..I even got an upgrade as I been having a ruff time in the few years

Cons:

I couldnt pull the shower pin up on mixer tap.. but the bath was great

2026-08-25 via Nuitee
D
David solo_traveller gb
9
Another Wonderful Stay
Pros:

The Staff.
The Breakfast. It is always great.
The room.
The facilities in the room.
Easy parking.

Cons:

Nothing.

2026-08-25 via Nuitee
A
Aaron couple gb
10
2026-08-24 via Nuitee
R
Raven solo_traveller gb
10
2026-08-24 via Nuitee
O
O4804HAtheresah Family
8
Great Hotel
Pros:

The staff were friendly and helpful. The hotel was clean and so was the room. The dining room was nicely laid out and the food was very good. Also the service was excellent in the restaurant

2026-08-23 via Tripadvisor
J
Janis solo_traveller gb
7
Good base to stay while visiting family & friends.
Pros:

Setting overlooking river..very picturesque and relaxing. Staff always friendly & helpful.

Cons:

Although property is clean & tidy some areas could do with a little improvement…carpet on stairs a bit worn & bathroom shower not easy to use. Food adequate but a little bland.

2026-08-23 via Nuitee
A
Alison family_with_children gb
10
Pros:

Would like continental breakfast

Cons:

English breakfast

2026-08-23 via Nuitee
S
sarahgI5130AZ Family
10
Great
Pros:

Really great hotel and super
friendly staff. Clean and spacious rooms. Restaurant food is delicious. We have stayed here numerous times now and doesn't disappoint.

2026-08-22 via Tripadvisor
T
Thomas couple gb
9
Very Nice easy drive to the ferry in Poole
Pros:

Comfy room close to our morning ferry departure from Poole. Excellent value for money. Pleasant, quiet riverside location and a good meal in the restaurant.

2026-08-22 via Nuitee
M
Margaret solo_traveller gb
9
Pros:

Staff were friendly, breakfasts and evening meal(sea bass) were good with a variety of choice, plenty of parking at rear

Cons:

Would have liked the option of scrambled egg not just fried egg on breakfast menu. Room needed more table/parking space to open suitcase and place items on. Also being in a heatwave a mini fridge would have been welcome to keep some cold water in. We should have booked an accessible room as we both have mobility issues and struggled up stairs as no lift. We were unable to shower as the shower is over a bath which we were unable to safely climb into as no hand rail on wall. There is only one accessible twin room available in this hotel of over 200 rooms.

2026-08-21 via Nuitee
J
Jonathan couple je
9
Very good value and comfortable but needs to improve soundproofing of road side rooms
Pros:

Great location

Cons:

A bit too much traffic noise

2026-08-21 via Nuitee
J
Jonathan solo_traveller je
9
2026-08-21 via Nuitee
C
Céline extended_group ch
6
Pros:

Gratis Parking hinter dem Haus, schöner Garten, einladendes Restaurant und sehr freundliches Personal.

Cons:

Das Hotel hat die besten Jahre schon hinter sich. Die Heizung im Badezimmer war voll aufgedreht während im Zimmer die Klimaanlage lief? Der Strassenlärm ist auch im Zimmer sehr laut.
Wir hatten zwei Zimmer gemietet. In einem Zimmer war das Badezimmer noch eher neu und nicht so verbraucht im anderen Badezimmer hat die Dusche aus dem Schlauch gespritzt und die halbe Duschbrause ist zerfallen, sobald das Wasser anging. Auch hatte es Silberfische im Bad, was ich für ein Hotel nicht ok finde.

2026-08-21 via Nuitee
P
P9LOL Couples Sittingbourne, Kent, England
10
Bridgehouse Break
Pros:

Great location on the river with loads of wildlife on show. Feels like being with family, tidy room, nice and clean lovely view from the window

2026-08-20 via Tripadvisor
E
Edward couple gb
10
We were made very welcome
Pros:

Convenient location for the event we attended

Cons:

Nothing

2026-08-20 via Nuitee
N
Nick couple gb
8
2026-08-19 via Nuitee
L
Lindsay couple gb
9
Clean comfortable with great staff
Pros:

The room was compact, but clean and the bed was comfortable. The bathroom was very small but clean.
Meals were good and the staff great especially Mike, who couldn’t have done more to make our stay comfortable
The double glazing masked the traffic noise well

2026-08-19 via Nuitee