Best Western Plus Hotel des Francs

Hotels
•
Best Western Plus
8.6 (805 reviews)
62 Boulevard Jeanne d'Arc , Soissons , fr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Food quality could improve

Categories

Cleanliness
7.74
Multiple reviews mentioned cleanliness issues, particularly with common areas and bedding.
Service
9.21
Staff were frequently described as friendly and accommodating.
Location
9.25
Overall location praised for being central and convenient.
Room Quality
8.7
Rooms generally described as spacious and comfortable.
Amenities
8.73
Amenities meet expectations for comfort but some additional items were missing.
Value for Money
8.19
Value influenced by pricing concerns, particularly regarding unexpected costs.
Food and Beverage
8.24
Food quality received mixed reviews; some positive remarks but also noted room for improvement.
Overall Experience
8.71
Guests expressed satisfaction, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 04:14

Property Description

Luxurious Accommodation

Best Western Plus Hôtel des Francs offers modern guest rooms with free Wi-Fi and private bathrooms, ensuring a comfortable stay.

Wellness and Dining

Enjoy the hotel's fitness center, indoor pool, and hammam for relaxation. Indulge in daily breakfast buffets and regional cuisine at the on-site restaurant.

Convenient Location

Situated between Paris and Reims, with easy access to major motorways, the hotel is the perfect choice for travelers. Free private parking adds to the convenience.

Ready to experience a blend of comfort and convenience? Book your stay at Best Western Plus Hôtel des Francs now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 5 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 805 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 8.24
Overall Experience: 8.71
M
Marylène • couple • ch
8
Pros:

Bon séjour. Excellente situation géographique. Avons apprécié le parking privé.

2026-07-03 • via Nuitee
A
ANTONIO • couple • pt
5
Cons:

Do pequeno almoço

2026-06-28 • via Nuitee
M
Mathieu • couple • fr
8
2026-06-28 • via Nuitee
J
John de Meijer • solo_traveller • nl
7
Pros:

Ruime en goed gekoelde kamers, dat in een hitte zeer welkom is. Bedden van goede kwaliteit. Uitstekend ontbijt.

Cons:

Enkele personeelsleden niet geinteresseerd in gasten.

2026-06-24 • via Nuitee
M
Mark • solo_traveller • gb
10
Excellent hotel, secure parking, good food and beer
Pros:

Room, pool, food, underground parking

Cons:

Nothing

2026-06-24 • via Nuitee
A
A • couple • gb
9
Would happily stay again!
Pros:

Restaurant, bar and secure motorcycle parking.
Comfortable, nice rooms.

Cons:

Nil

2026-06-20 • via Nuitee
L
Lauriane • solo_traveller • be
10
Pros:

Personnel agréable, chambre confortable, propreté.

Cons:

La piscine est top mais les lampes font un peu trop disco à mon goût...

2026-06-18 • via Nuitee
N
Nicolas • extended_group • gb
9
2026-06-17 • via Nuitee
V
Véronique • solo_traveller • lu
9
2026-06-17 • via Nuitee
G
Georges Aoun • solo_traveller • fr
8
Très bien.
Pros:

Excellent service, personnel professionnel et convivial, chambre spacieuse et literie confortable. Le petit déjeuner est très complet.

Cons:

Espace douche à revoir.

2026-06-15 • via Nuitee
B
benjamin • solo_traveller • fr
8
2026-06-14 • via Nuitee
M
Margarete • solo_traveller • de
9
2026-06-14 • via Nuitee
E
Emmanuel • solo_traveller • be
9
2026-06-12 • via Nuitee
J
Jackie • couple • gb
8
2026-06-11 • via Nuitee
L
LAURENT Traynard • solo_traveller • fr
8
Pros:

Le cadre et le calme ainsi que le parking facile d accès

Cons:

Le lit un peu dure et une baignoire au lieu d une douche
Il y avait plus de savon dans la douche

2026-06-09 • via Nuitee
B
bernard • solo_traveller • fr
6
Un peu juste pour un 4 etoiles
Pros:

Belle chambre

Cons:

Petit déjeuner à revoir tant sur la qualité que sur la variété. Amabilité toute relative du personnel à l'accueil.

2026-06-08 • via Nuitee
B
bernard • solo_traveller • fr
7
Perfectible
Pros:

Lit King confortable.

Cons:

Petit déjeuner en dessous de ce qu'on peut attendre d'un 4 étoiles. Œufs insipide. Variétés limites fromages, charcuteries... Pas de salade de fruits ( plat vide et non rempoté). Viennoiseries mediocres.

2026-06-08 • via Nuitee
S
Strohl • couple • us
9
2026-06-01 • via Nuitee
N
Nicolas • solo_traveller • ch
7
2026-05-27 • via Nuitee
L
lorraine • couple • gb
8
Nice stay
Pros:

Staff were fantastic

Cons:

Food could be better

2026-05-26 • via Nuitee