Best Western Plus Hôtel La Joliette

Hotels
•
Best Western Plus
8 (1456 reviews)
49 Avenue Robert Schuman , Marseille , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Cons:
Noisy rooms
Breakfast choices limited

Categories

Cleanliness
7.58
Some reviews mentioned noise from neighbors and minor issues with room cleanliness.
Service
9.05
Consistently positive comments about friendly and accommodating staff.
Location
8.59
Many reviews noted the hotel's great location near public transport and restaurants.
Room Quality
8.04
Rooms were generally comfortable, though some mentioned noise and issues with decor in some cases.
Amenities
7.57
Amenities like the pool received mixed reviews, with some improvements mentioned.
Value for Money
8.03
Some guests found it a good value, though there were mixed feelings about pricing.
Food and Beverage
7.08
Breakfast choices were criticized by some guests, though others found it satisfactory.
Overall Experience
8.05
Overall, guests had a pleasant experience with minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:44

Property Description

Ocean Liner Themed Boutique Hotel
Experience the charm of a grand ocean liner at the Best Western Plus La Joliette in Marseille. Located near the Old Port and Mucem Museum, this 4-star hotel offers a unique stay in the Euro-Mediterranean quarter.

Modern Amenities
Enjoy soundproofed rooms with air conditioning and free Wi-Fi. Each room features a contemporary design, a private bathroom, a flat-screen TV with Canal + channels, and an iPod docking station for your entertainment.

Convenient Location
With the Joliette tram station a 2-minute walk away and easy access to Marseille St. Charles station, exploring the city is a breeze. Book your stay at the Best Western Plus La Joliette for a memorable Marseille experience.

Important information:

The person holding the credit card used to make the reservation must be attending the stay. Guests must show a photo ID and this credit card upon check-in. Please note that all special requests are subject to availability and may incur additional charges.

The property does not accept pets weighing more than 5 kg.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

8
Based on 1456 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.05
M
Maurice • solo_traveller • fr
9
2026-04-11 • via Nuitee
S
savaton • family_with_children • fr
7
2026-04-11 • via Nuitee
L
Ludivine • family_with_children • fr
8
Bon séjour, je recommande
Pros:

Confortable, bien situé, personnel accueillant

Cons:

Besoin d'un petit rafraîchissement

2026-04-11 • via Nuitee
E
Elena • family_with_children • cl
7
Pros:

Su ubicación estaba muy bien !!

Cons:

La habitación pequeña

2026-04-09 • via Nuitee
M
Mostafa • couple • it
7
Great location, practical hotel, very nice staff, not a 4-star hotel experience though.
Pros:

The location is perfect, staff very friendly and available always to help.

Cons:

The room was really small, we were also missing important amnesties in the room which should be a given for a 4-star hotel. The overall experience was good, but definitely if I’m being fair this was a 3-star hotel experience not a 4-star.

2026-04-09 • via Nuitee
V
Valérie • family_with_children • ch
8
Super séjour
Pros:

L emplacement super, la piscine pour nager vraiment agréable et très facile à accéder (informer l hôtel qui le note simplement), le personnel est sympa, ménage tard donc pas de bruit le matin, check out à midi idéal. Bien insonorisé, rideau bien obcursissant, parking intérieur tout proche

Cons:

Le lit bouge beaucoup quand l un bouge, tout le lit bouge... Taille de la pièce des WC très petit, Chambre côté cour intérieure, si on ouvre la fenêtre sa sent la nourriture (mais c est un détail !!)

2026-04-06 • via Nuitee
E
Emilie • couple • fr
8
Très bon emplacement près des transports en commun
Pros:

Le petit déjeuner est très bon et la chambre calme

Cons:

Le personnel du petit déjeuner était très agréable mais un peu moins à l’accueil
Literie trop molle mais c’est un goût personnel
Impossible d’avoir des glaçons même sur demande

2026-04-06 • via Nuitee
A
Alexander • couple • fr
10
Great location, interior design and attention to detail
Pros:

Great location, friendly staff, tasteful intrrior deco, nice artworks

Cons:

I didn’t like that we couldn’t stay longer

2026-04-05 • via Nuitee
A
Audrey • solo_traveller • fr
8
2026-04-05 • via Nuitee
A
alain • couple • be
10
A jewel in Marseille
Pros:

V good location and much better experience than the catégorie of the hotel made us think
Very quiet despite busy location
Stable and solid wifi
Excellent bed and bed sheets
V complete breakfast fortunately till 11.30 am

Cons:

Nothing

2026-04-04 • via Nuitee
M
Mosconi • couple • fr
4
L’ensemble des prestations à améliorer
Pros:

L emplacement

Cons:

La chambre trop petite
L’eau de la piscine trop froide trop déçu

2026-04-04 • via Nuitee
A
Am • family_with_children • fr
10
Pros:

Hôtel très sympa, proche de tout avec un personnel au top !
Petit déjeuner excellent : fruits frais, salé et sucré.

2026-04-04 • via Nuitee
L
LaTashia • family_with_children • us
8
2026-04-03 • via Nuitee
T
Thomas • couple • de
9
2026-04-03 • via Nuitee
G
greg leray • family_with_children • fr
9
2026-04-02 • via Nuitee
V
Valerie • couple • ca
7
Hotel moyen de gamme : oubliez les étoiles affichées !
Pros:

Le personnel accomodant

Cons:

Literie tres moyenne avec sur matelas plus petit que le lit. Douche s'écoule mal. La chambre est tres petite pour deux

2026-04-01 • via Nuitee
D
Daniel • family_with_children • de
9
Schöner Städteurlaub
Pros:

Das sehr freundliche Personal an der Rezeption. Soviel Unterstützung habe ich lange nicht erlebt Die Kingsize Betten war sehr gut. Das Frühstück war Top und Personal auch hier sehr freundlich.Die Lage des Hotels war sehr gut für Sehenswürdigkeiten, Museum oder Altstadt und das alles zu Fuß.Das Parkhaus mit Sondertarif für Hotelgäste war in der Straße hinter dem Hotel. Standarttarif für 3 Nächte 135, Euro .. Hotelgäste ca. 60 Euro.Den Hauspool könnte man nach Uhrzeit reservieren. Gerade wenn man viel Gelaufen ist, war es entspannend. Viele Grüße an das Hotelteam..👋

Cons:

Mir fällt nichts negative ein...🤔

2026-03-31 • via Nuitee
C
Corinne • solo_traveller • fr
9
2026-03-31 • via Nuitee
B
Babola • family_with_children • fr
10
2026-03-30 • via Nuitee
M
Marco • couple • it
8
2026-03-30 • via Nuitee