Hotel Portal Lençóis

Hotels
•
Independent
8.2 (63 reviews)
Rua Chácara Groto, s/n, Altina Alves, Lençóis, 46960-000 , Lençóis , BR
55-75-33341233

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Facilities

Free breakfast
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Sauna
Designated smoking area
Fitness facilities
See all facilities

Review Highlights

Pros:
Atendimento muito simpático
Cama confortável

Categories

Cleanliness
7.76
Standard quality for this hotel tier.
Service
8.73
Atendimento muito simpático.
Location
8.27
Standard quality for this hotel tier.
Room Quality
8.22
Cama confortável e uma hospedagem silenciosa.
Amenities
8.25
Standard quality for this hotel tier.
Value for Money
8.21
Standard quality for this hotel tier.
Food and Beverage
8.26
Standard quality for this hotel tier.
Overall Experience
7.93
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:12

Property Description

Recreational Facilities
Feel refreshed and energized with our outdoor pool, sauna, and fitness center. Whether you prefer a leisurely swim or an invigorating workout, we have everything you need to stay active during your stay.

Dining and Entertainment
Savor delectable meals at our restaurant, or indulge in 24-hour room service for a cozy night in. End your day on a high note with a drink at the bar/lounge or by the poolside. Don’t miss out on our complimentary buffet breakfast, a perfect start to your morning.

Convenience and Comfort
Our hotel offers various conveniences such as complimentary Wi-Fi, arcade/game room, and a 24-hour front desk. With 86 guestrooms featuring minibars and private balconies, along with prime amenities, make yourself at home during your stay with us.

Embrace a fulfilling getaway at Hotel Portal Lençóis—book your stay to experience a blend of relaxation and excitement.

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
  • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SSA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 63 reviews
Cleanliness: 7.76
Service: 8.73
Location: 8.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 7.93
P
Paloma • family_with_children • br
9
2026-07-25 • via Nuitee
K
Karen • family_with_children • br
7
Pros:

A estrutura como um todo é boa, café da manhã com variedade

Cons:

Chegamos um pouco antes do horário e só fomos fazer o check in às 16:00 por que ainda estavam limpando. No primeiro dia deu um problema e ficamos sem água quente

2026-07-25 • via Nuitee
J
Juliana Pedrosa • solo_traveller • br
3
Pros:

Hotel bonito, mas o enxoval com cheiro forte de mofo, banheiro com cortina de plástico que molhava o banheiro inteiro.

Cons:

Piscina precisa ser aquecida.
É muito bonito no todo mas não vale o preço que co ra pelas acomodações.

2026-07-24 • via Nuitee
M
Moises • couple • br
10
2026-07-23 • via Nuitee
M
Michele • family_with_children • us
9
Vale a pena
Pros:

Localização perfeita, boas instalações e funcionários excelentes.

Cons:

O banheiro poderia ser mais limpo e merece uma reforma

2026-07-22 • via Nuitee
M
María • solo_traveller • br
10
Pros:

Atendimento dos funcionários.Excelente.

Cons:

Limpeza , torneiras e descarga com defeitos.

2026-07-22 • via Nuitee
A
Alencar • solo_traveller • br
4
Pros:

Da atenção dos funcionários

Cons:

A limpeza e conforto dos quartos ruins demais.
Ambiente sujo, abafado, com odor de mofo.

2026-07-20 • via Nuitee
F
Felix Adriano de • couple • br
9
2026-07-18 • via Nuitee
P
pedro • family_with_children • br
8
Muito boa
2026-07-14 • via Nuitee
S
Soraya Tosto • solo_traveller • br
9
2026-07-13 • via Nuitee
F
Fernanda • couple • br
5
2026-07-12 • via Nuitee
M
Mariana • family_with_children • br
10
Excelente localização, conforto. Adorei a Estadia
Pros:

Maravilhoso. Bastante variedade. Pessoal muito solicito

Cons:

Gostei de tudo

2026-07-11 • via Nuitee
A
Antonio Alvim • family_with_children • br
7
O bangalô sem Internet influenciou de forma ruim. Fora o cheiro de antiguidade.
Pros:

Funcionários solícitos e educados.

Cons:

Ambiente antigo, bangalô ultrapassado, vazamento no banheiro, internet não funciona no quartos.

2026-07-06 • via Nuitee
P
Pedro Alves • couple • br
10
boa
Pros:

Café da manhã

Cons:

Limpeza do quarto e as trocas de Lencoes de cama não foram feitos.

2026-07-02 • via Nuitee
J
Jamile • couple • br
6
Bom.
Pros:

Funcionários gentis, quarto amplo.

Cons:

Havia um grupo grande de adolescentes que faziam muito barulho.

2026-07-01 • via Nuitee
R
Renato • couple • br
5
Pros:

Os quartos necessitam urgente de uma boa reforma. O restante tudo ok

Cons:

Conservação dos quartos

2026-07-01 • via Nuitee
R
Rosicleide • solo_traveller • br
7
Pros:

Área externa, café da manhã.

Cons:

Banheiro com vazamento, box apertado, quarto um pouco escuro.

2026-06-30 • via Nuitee
M
Miranda • couple • br
9
Pros:

Hotel com excelente estrutura física e serviços de apoio. Café da manhã muito bom, com boa variedade de alimentos. O cardápio do restaurante também oferece boas opções.

2026-06-30 • via Nuitee
P
PEDRO HENRIQUE • couple • br
6
Pros:

Cama desconfortável.
Instalações antigas, problemas com água quente no chuveiro.

Cons:

Café da manha maravilhoso.
Equipe de funcionários muito competentes e atenciosos.

2026-06-29 • via Nuitee
A
Aline • extended_group • br
9
2026-06-29 • via Nuitee