Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean rooms
Delicious breakfast
Cons:
Rooms a bit small
Parking overpriced

Categories

Cleanliness
8.63
Rooms were clean and maintained daily.
Service
9.1
Staff were nice and helpful, showing good service overall.
Location
9.14
Great location near attractions and train stations.
Room Quality
8.09
Rooms were a bit small but modern and comfortable.
Amenities
8.62
Good amenities like onsen and breakfast offerings.
Value for Money
8.58
Reasonable value for the quality of the stay.
Food and Beverage
8.63
Breakfast selection was good and featured local products.
Overall Experience
8.8
Overall nice experience with various positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:14

Property Description

Spectacular City Views from Large Public Baths

Experience stunning city skyline views while relaxing in our large public baths, just a 5-minute walk from JR Sapporo Station. The perfect way to unwind after a day of exploring.

Comfortable Rooms with Modern Amenities

Enjoy spacious air-conditioned rooms with stylish bathrooms and complimentary WiFi. Some rooms even offer panoramic city views. Relax in front of the LCD TV or help yourself to the in-room tea/coffee facilities.

French Cuisine with Local Flair at Restaurant hache

Indulge in a culinary journey at Restaurant hache, where French cuisine meets local flavors and ingredients. A true gastronomic delight awaits you at Cross Hotel Sapporo.

Book your stay now and elevate your Sapporo experience at Cross Hotel Sapporo!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Location

Guest Reviews

8.7
Based on 2430 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
小川 • solo_traveller • jp
9
2026-08-08 • via Nuitee
L
Laura • solo_traveller • es
9
Pros:

Muy confortable, céntrico

Cons:

Todo bien

2026-08-08 • via Nuitee
P
Purvi • solo_traveller • us
8
2026-08-08 • via Nuitee
C
Chao Jung • couple • tw
9
很好的體驗
Pros:

位置很好，房間比起其他市區的飯店還要大，我們兩大兩小的行李箱都打得開。旁邊就有自己的立體停車場

2026-08-07 • via Nuitee
K
Kono • extended_group • jp
8
2026-08-06 • via Nuitee
淳俞 • solo_traveller • tw
8
2026-08-05 • via Nuitee
T
Tomasz • solo_traveller • pl
10
Świetny hotel z sympatyczną niespodzianką na dachu.
Pros:

Hotel w świetnej lokalizacji, blisko wieży tv. Pokój bardzo przyjemny, choć nie za duży, ale na dwie osoby da się znieść, tym bardziej że większość czasu byliśmy poza pokojem. Śniadania smaczne i z dość dużym wyborem dań.

Największe wrażenie na nas zrobił lounge na dachu. Pod wieczór kiedy zrobiło się chłodniej panowała tam znośna temperatura, ale atmosfera wciąż była gorąca - było tam palenisko z otwartym ogniem, wygodne kanapy i niskie stoliki, ale na szczególną uwagę zasługuje personel tego miejsca w wieczór który tam spędziliśmy, serwujący drinki, piwo, przekąski i pizzę - wyjątkowo sympatyczny chłopak, z którym można było fajnie porozmawiać po angielsku (nieczęste w Japonii) - zrobił nam dwie świetne pizze ze składnikami naszego wyboru na pysznym cieście i dopiekł tak jak z synem lubimy. Zarówno miejsce, ludzie i ten facet sprawili, że był to wieczór idealny!

Cons:

Nie znalazłem w tym hotelu nic co by mi się nie podobało.

2026-08-05 • via Nuitee
P
PEI CHIN • couple • tw
9
Pros:

Happy hour to taste different wine

2026-08-05 • via Nuitee
K
Kanemitsu • solo_traveller • jp
10
2026-08-03 • via Nuitee
A
Audronė • couple • lt
10
2026-08-02 • via Nuitee
M
Mitsuko • family_with_children • us
6
2026-08-02 • via Nuitee
H
Hawk J • solo_traveller • sg
10
Pros:

Room is clean and big as we stayed in the room with 2 twin and one double sofa bed. Our room come with lounge access. Like the bathroom and toilet which are separated.

Cons:

Nil

2026-08-02 • via Nuitee
F
Franziska • couple • de
9
Sehr schönes Hotel in bester Lage.
Pros:

Das komfortable Onsen und das Zimmer.

2026-07-25 • via Nuitee
G
Guy • family_with_children • il
10
2026-07-25 • via Nuitee
J
Jae Hwan • family_with_children • kr
9
Pros:

친절했습니다.

Cons:

방에 생수가 없어서 좀 아쉬웠습니다.

2026-07-23 • via Nuitee
M
Mei Ling • extended_group • sg
10
Pros:

Well maintained and clean

Cons:

The public baths are too crowded

2026-07-23 • via Nuitee
S
Sylvia • extended_group • tw
10
2026-07-23 • via Nuitee
S
Susanna • solo_traveller • dk
9
2026-07-23 • via Nuitee
Y
Yi-Lin • extended_group • tw
9
2026-07-23 • via Nuitee
1
18danikp • Family • Colombo, Western Province
8
Good stay in Sapporo
Pros:

This hotel was really good as the check-in was smooth as we used the kiosk to check in. We went to our room and our room was really good. It came with two good TVs and a massage chair. The bed was really good and comfy. One thing that could improve is the shower are. The shower area, the ceiling, is too low and too small. Otherwise this hotel is really good

2026-07-21 • via Tripadvisor