Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean rooms
Delicious breakfast
Cons:
Rooms a bit small
Parking overpriced

Categories

Cleanliness
8.63
Rooms were clean and maintained daily.
Service
9.1
Staff were nice and helpful, showing good service overall.
Location
9.14
Great location near attractions and train stations.
Room Quality
8.09
Rooms were a bit small but modern and comfortable.
Amenities
8.62
Good amenities like onsen and breakfast offerings.
Value for Money
8.58
Reasonable value for the quality of the stay.
Food and Beverage
8.63
Breakfast selection was good and featured local products.
Overall Experience
8.8
Overall nice experience with various positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:14

Property Description

Spectacular City Views from Large Public Baths

Experience stunning city skyline views while relaxing in our large public baths, just a 5-minute walk from JR Sapporo Station. The perfect way to unwind after a day of exploring.

Comfortable Rooms with Modern Amenities

Enjoy spacious air-conditioned rooms with stylish bathrooms and complimentary WiFi. Some rooms even offer panoramic city views. Relax in front of the LCD TV or help yourself to the in-room tea/coffee facilities.

French Cuisine with Local Flair at Restaurant hache

Indulge in a culinary journey at Restaurant hache, where French cuisine meets local flavors and ingredients. A true gastronomic delight awaits you at Cross Hotel Sapporo.

Book your stay now and elevate your Sapporo experience at Cross Hotel Sapporo!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.7
Based on 2286 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
K
kenta • solo_traveller • jp
10
2026-05-09 • via Nuitee
H
Hideki • solo_traveller • jp
9
2026-05-09 • via Nuitee
M
Minami • couple • jp
5
2026-05-08 • via Nuitee
Y
YUKIE • solo_traveller • jp
8
快適な空間
Pros:

部屋が広くて快適だった

Cons:

お水が部屋の中にないのが不便だった

2026-05-08 • via Nuitee
I
Isabelle • extended_group • fr
9
Bon choix
Pros:

Très bien placé, un onsen très agréable !

Cons:

Pas de machine à laver disponible

2026-05-07 • via Nuitee
K
Kateřina • couple • cz
9
Especially lovely
Pros:

Everything was amazing from start to finish. A stylish modern hotel, extraordinarily great value for the money.

Cons:

The only downside was that our room´s window didn’t open and the airconditioning didn ´t work much, so not ideal for people who like to sleep in cooler rooms. Other than that we would definitely recommend!

2026-05-07 • via Nuitee
C
Claudia • couple • de
10
Perfekt danke
Pros:

Alles

2026-05-06 • via Nuitee
M
MASAAKI • couple • jp
7
2026-05-06 • via Nuitee
F
Fernanda • couple • us
9
A comfortable and convenient last night in Hokkaido.
Pros:

We spent our last night in Hokkaido at Cross Hotel Sapporo, and it was a very nice experience. The location was central and very easy to reach from Sapporo Station, which made it convenient for a short stay.

One of the highlights was the public bath area on the top floor, separated for ladies and gentlemen. The ladies’ bath had a beautiful view of the Sapporo TV Tower, and you could even use the tower’s clock as a timer while relaxing. The room was a little small, but totally fine for one night. For a longer stay, it might be worth upgrading to a larger room, especially if you have a lot of luggage or want to keep things more organized.

We also had the buffet breakfast, which was quite good, with both Japanese and Western options. I think most people would be able to find something they enjoy.

Cons:

Nothing major. The room was a bit small, but it was perfectly fine for one night.

2026-05-06 • via Nuitee
S
Selina • couple • at
9
2026-05-05 • via Nuitee
H
Hyeryung • couple • kr
9
2026-05-04 • via Nuitee
N
Neil • couple • es
8
Very nice hotel
Pros:

Breakfast was really good and the location is just a two minute walk from the station

Cons:

The room was not the biggest although everything you needed was there.
We would not bother with the “Meet Lounge” deal again as the snacks and drinks were not topped up quick enough as we watched some family people who were drinking responsibly only able to have half full glasses as the wine was being run down

2026-05-03 • via Nuitee
G
Goh • solo_traveller • sg
8
2026-05-02 • via Nuitee
A
Annis • solo_traveller • vn
7
2026-04-30 • via Nuitee
K
Kyle • couple • us
10
2026-04-30 • via Nuitee
• solo_traveller • jp
9
2026-04-29 • via Nuitee
S
Seonjeong • family_with_children • kr
8
2026-04-28 • via Nuitee
J
Junichi • solo_traveller • jp
8
居心地よし
Pros:

大浴場が快適

Cons:

朝食が・・・4泊して、ちょっと飽きました

2026-04-26 • via Nuitee
K
Kennosuke • couple • jp
1
残念、もっと国際標準を行ってほしい。
Pros:

このクラスのホテルには、喫煙ルームなど絶対無くすべき、残念。
エレベーター、トイレでタバコの匂いが充満している時がある事自体おかしい、残念。
設備は快適に過ごせるのに、残念

Cons:

喫煙ルームがある事

2026-04-26 • via Nuitee
C
chenchung • couple • tw
10
Pros:

地點非常方便，離地鐵站只有五分鐘。

2026-04-26 • via Nuitee