Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean rooms
Delicious breakfast
Cons:
Rooms a bit small
Parking overpriced

Categories

Cleanliness
8.63
Rooms were clean and maintained daily.
Service
9.1
Staff were nice and helpful, showing good service overall.
Location
9.14
Great location near attractions and train stations.
Room Quality
8.09
Rooms were a bit small but modern and comfortable.
Amenities
8.62
Good amenities like onsen and breakfast offerings.
Value for Money
8.58
Reasonable value for the quality of the stay.
Food and Beverage
8.63
Breakfast selection was good and featured local products.
Overall Experience
8.8
Overall nice experience with various positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:14

Property Description

Spectacular City Views from Large Public Baths

Experience stunning city skyline views while relaxing in our large public baths, just a 5-minute walk from JR Sapporo Station. The perfect way to unwind after a day of exploring.

Comfortable Rooms with Modern Amenities

Enjoy spacious air-conditioned rooms with stylish bathrooms and complimentary WiFi. Some rooms even offer panoramic city views. Relax in front of the LCD TV or help yourself to the in-room tea/coffee facilities.

French Cuisine with Local Flair at Restaurant hache

Indulge in a culinary journey at Restaurant hache, where French cuisine meets local flavors and ingredients. A true gastronomic delight awaits you at Cross Hotel Sapporo.

Book your stay now and elevate your Sapporo experience at Cross Hotel Sapporo!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.7
Based on 2214 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
M
MANA • couple • jp
10
2026-04-04 • via Nuitee
H
Hideki • solo_traveller • jp
9
2026-04-03 • via Nuitee
H
Hideki • solo_traveller • jp
9
2026-04-03 • via Nuitee
H
Hideki • solo_traveller • jp
9
グッド
Pros:

部屋が良いしラウンジ利用も良くくつろげた。

Cons:

マッサージ機が無くなっていた。

2026-04-03 • via Nuitee
V
Vera Lucia • family_with_children • br
10
Pros:

Tudo! Eles me deixaram entrar antes do horário check-in, café da manhã maravilhoso, quarto com vista para torre, tudo perfeito! Voltaria com certeza!

Cons:

Nada

2026-04-02 • via Nuitee
K
Kokoro • couple • jp
10
2026-04-01 • via Nuitee
S
Sriram • family_with_children • in
9
2026-03-31 • via Nuitee
T
Toshihiko • family_with_children • jp
8
Pros:

家族４人で泊まりました。子どももいるので大浴場で一緒にはいれるのはありがたい

2026-03-31 • via Nuitee
真実子 • family_with_children • jp
8
快適でした
Pros:

立地とお部屋が良かった

Cons:

駐車場が予約であることが分かりにくかった

2026-03-30 • via Nuitee
T
Tomoyuki • solo_traveller • jp
10
2026-03-30 • via Nuitee
W
Wai Fung • solo_traveller • hk
10
2026-03-30 • via Nuitee
M
Monchanok • couple • th
7
Pros:

Location , Club lounge and the bathroom animety

Cons:

The English speaker

2026-03-30 • via Nuitee
M
Michael • solo_traveller • us
8
Great one nighter between Furano and Tokyo
2026-03-29 • via Nuitee
M
m • couple • jp
9
ご親切に感謝
Pros:

ベッドが寝やすかった。
朝食が美味しかった。特にスープカレーができた。

Cons:

チェックイン対応スタッフが2名、混雑時は大変そうです。

2026-03-29 • via Nuitee
H
HIROSHI • couple • jp
9
2026-03-28 • via Nuitee
B
Bitna • family_with_children • kr
9
Pros:

직원분들이 친절했고 방도 깨끗하고 침구도 편안했습니다. 다만 이불이 너무 더워서 땀을 많이 흘렸어요. 가습기 요청도 빠르게 처리해주셔서 좋았고 조식도 모두 맛있었습니다. 특히 디저트들이 다 너무 맛있었어요. 위치는 여러 관광지와 가까워서 좋았습니다.

Cons:

밤에 계속 쿵쿵 소리가 주기적으로 났는데 이틀내내 꽤 큰 소리가 났어요. 기계에서 나는 소리같은데 수리되면 좋겠습니다. 가습기 제공은 좋았지만 내부가 청소되지 않았어요. 위치가 애매할수도 있습니다. 스스키노는 꽤 걸어야해요.

2026-03-26 • via Nuitee
C
Caz • family_with_children • au
9
Pros:

good value accomodation in the heart of sapporo

2026-03-25 • via Nuitee
A
Alyssa • solo_traveller • us
10
2026-03-24 • via Nuitee
A
Alyssa • solo_traveller • us
10
2026-03-24 • via Nuitee
I
iriyama • couple • jp
8
2026-03-23 • via Nuitee