Cerro Mar Atlantico & Cerro Mar Garden

Hotels
•
Cerro Mar
8.6 (124 reviews)
Cerro do Malpique, Albufeira, 8200-852 , Albufeira , PT
351-289-590520

listing image 1
Show all photos

Facilities

Full-service spa
Fitness facilities
Arcade/game room
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Great location
Friendly staff at the front desk
Cons:
Unsatisfactory service
Inconsistent cleanliness
Uncomfortable room conditions

Categories

Cleanliness
8.21
Significant complaints about insects in the room and inconsistent housekeeping.
Service
7.68
Negative experiences with management and staff interactions, including rudeness.
Location
10
Consistently praised for its proximity to the old town despite a steep walk.
Room Quality
8.16
Rooms are reported as old, outdated, and uncomfortable.
Amenities
9.19
Basic needs met, but lack of ironing facilities; elevator issues reported.
Value for Money
7.66
High deposits were unexpected and created dissatisfaction among guests.
Food and Beverage
9.71
No significant feedback was provided regarding the dining.
Overall Experience
8.2
Guests expressed dissatisfaction with various aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:59

Property Description

Welcome to Cerro Mar Atlantico & Cerro Mar Garden, your perfect getaway in the heart of Albufeira!

Indulgent Spa Services
Unwind at our full-service spa, offering a range of massages, body treatments, and facials tailored to rejuvenate your body and soul.

Outstanding Recreational Amenities
Dive into fun at our four outdoor swimming pools, stay fit at the health club, and engage in a friendly match on our outdoor tennis court. There's never a dull moment!

Gastronomic Delights
Savor exquisite meals at Monte Verde, or relax with a refreshing drink at one of our four bars. Daily buffet breakfasts are also available to fuel your adventures.

Experience comfort and convenience with our beautifully decorated guestrooms equipped with kitchens and private balconies. Book your stay today and escape to paradise!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Events/parties not allowed

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 124 reviews
Cleanliness: 8.21
Service: 7.68
Location: 10
Room Quality: 8.16
Amenities: 9.19
Value for Money: 7.66
Food and Beverage: 9.71
Overall Experience: 8.2
S
Stuart • extended_group • gb
10
Amazing experience
Pros:

Great value - staff friendly - location great as well just by steps to old town and food and drink all reasonable

Cons:

Nothing at all

2026-07-03 • via Nuitee
J
Jaime • solo_traveller • es
7
Pros:

El apartamento era grande, espacioso y limpio.

Cons:

La ubicación

2026-07-02 • via Nuitee
S
Sabrina • solo_traveller • fr
10
2026-07-02 • via Nuitee
J
Justin • solo_traveller • ie
8
2026-07-02 • via Nuitee
M
Marianne • couple • ie
9
Pros:

Location very good
Had an apartment
Would go there again

2026-07-01 • via Nuitee
C
Cliff • family_with_children • ie
3
Not family friendly hotel, Air conditioning didnt work. No entertaintment,
2026-07-01 • via Nuitee
M
Mendes • solo_traveller • pt
5
Hotel orientado para o mercado inglês
Pros:

Hotel orientado para o mercado inglês
Família portuguesa: 2 adultos + 2 crianças (4 e 11 anos). Estadia de 27 a 30 de junho 2026.
SERVIÇOS – Bons:
O hotel dispõe de vários serviços de qualidade. Destaco o SPA, muito agradável, as várias piscinas e o serviço de transporte gratuito de ida e volta para a praia, que funciona de forma eficiente.

Cons:

Família portuguesa: 2 adultos + 2 crianças (4 e 11 anos). Estadia de 27 a 30 de junho 2026.
APARTAMENTO – Médio:
Optámos por um apartamento por ser a solução mais prática durante a nossa visita de 2 dias ao Zoomarine. Tinha as comodidades essenciais e uma cozinha bem equipada para preparar refeições simples. No entanto, os colchões eram muito desconfortáveis, o mobiliário encontra-se bastante datado e a casa de banho revelou-se pouco funcional, ao ponto de a porta abrir diretamente para a sanita.
AMBIENTE – Péssimo:
A maioria dos hóspedes era composta por jovens ingleses que, durante toda a estadia, fizeram muito barulho, tanto durante o dia como de madrugada. Era frequente ouvir música em volume elevado ou grupos a regressarem da noite visivelmente alcoolizados e a fazerem grande algazarra. A piscina situada entre os dois edifícios era particularmente afetada por este ambiente, tanto devido ao comportamento dos hóspedes nas áreas comuns como nos apartamentos circundantes. Durante os três dias em que estivemos no hotel, assistimos por diversas vezes a funcionários e outros hóspedes a chamarem a atenção de alguns destes grupos devido ao ruído e à falta de respeito pelos restantes clientes.
Infelizmente, a falta de tranquilidade não se limitava aos hóspedes. Numa das manhãs, por volta das 9h00, um funcionário da jardinagem encontrava-se a cortar a relva junto às janelas dos quartos, com um nível de ruído elevado, impossibilitando o descanso de quem pretendia dormir um pouco mais. Também as funcionárias da limpeza comunicavam frequentemente aos gritos entre diferentes andares logo pela manhã, contribuindo para um ambiente pouco adequado a quem procura descanso durante as férias.
CHECK-OUT – Surpreendente:
No momento do check-out, observámos que os hóspedes ingleses eram questionados sobre a sua experiência, se tinham gostado da estadia e se pretendiam voltar.

2026-06-30 • via Nuitee
P
Postigo Rodríguez • solo_traveller • es
9
2026-06-29 • via Nuitee
S
Susana • solo_traveller • es
10
Pros:

El personal y la limpieza

Cons:

Buffet un poco pobre...

2026-06-29 • via Nuitee
S
Sylvie • solo_traveller • fr
9
Pros:

La vue mer, la piscine très grande, le personnel souriant et aux petits soins, la literie très bonne, l'appartement bien équipé.

Cons:

Rien. Tout était parfait.

2026-06-29 • via Nuitee
N
Nazaret • family_with_children • es
9
2026-06-28 • via Nuitee
A
Antonio • solo_traveller • ao
9
Pros:

A limpeza no geral, está bem localizado e a área de SPA

2026-06-28 • via Nuitee
D
Daryl • extended_group • gb
10
2026-06-28 • via Nuitee
M
Marketta • couple • fi
9
Pros:

Ystävällinen henkilökunta, viihtyisä allasalue ja hyvä sijainniltaan. Vanhaan kaupunkiin pääsee kävellen nopeasti, isommat ruokakaupat ovat lähellä. Riittävä peruskuntosali lomalle. Hyvä aamiainen. Saimme huoneiston missä oli valtava lisäterassi parvekkeen lisäksi, hieno näköala. Olemme olleet Cerro Marissa aikaisemminkin, olemme viihtyneet.

Cons:

Nahkasohvat/keinonahkasohvat eivät ole parhaimmat materiaaliltaan. Siivoojille helpommat, mutta ei muuten.

2026-06-28 • via Nuitee
S
Stimpson • extended_group • gb
9
Great location, clean, nice food
Pros:

The location is excellent but be aware if you have mobility issues, lots of steps, but close to all amenities, very clean, light and spacious

Cons:

Room housekeeping can be a bit hit and miss, sometimes room is cleaned, sometimes not. Pool and terraces could do with a few more sunbeds, they took towels away one day, which did cause friction between guests, I understand the reasoning and do support it in some ways but was handled poorly

2026-06-25 • via Nuitee
A
A • family_with_children • ie
10
A lovely 9 night stay in spacious airconditioned apartment.
Pros:

Fabulous pools, very spacious apartment 2 bed for 6 people and 2 bathrooms with showers. Cleaners excellent. Aldi/Lidl a 1 min walk. Fabulous view of city and sea.

Cons:

More sunbeds, city very hilly but Uber was the solution.

2026-06-25 • via Nuitee
C
Charmaine • family_with_children • us
9
beautiful clean and feels like home
Pros:

The property was inclusive? it was clean and staff was wonderful

Cons:

n/ a

2026-06-24 • via Nuitee
I
Ingimar • couple • is
8
2026-06-24 • via Nuitee
M
Marla Coutinho • solo_traveller • br
10
Pros:

Tudo

Cons:

Nada 9

2026-06-24 • via Nuitee
S
Sean • extended_group • gb
1
2026-06-22 • via Nuitee