Wookey Hole Hotel

Hotels
8.2 (5425 reviews)
Wookey Hole , Wells , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Breakfast variety
Noise issues

Categories

Cleanliness
7.56
Some reviews mention issues with cleanliness, specifically in the restaurant.
Service
9.03
Consistently mentioned as friendly and accommodating throughout various reviews.
Location
9.07
Positive sentiments noted about the great location and views.
Room Quality
8.52
Rooms are generally described as clean and good-sized, but there were some issues with showers.
Amenities
8.05
Amenities mentioned are appreciated, though some options are described as limited.
Value for Money
7.81
Reasonable prices highlighted, though breakfast was seen as expensive for families.
Food and Beverage
7.06
Breakfast and dinner options received mixed reviews, with some highlighting quality issues.
Overall Experience
8.53
Overall positive experience reported with intentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:49

Property Description

Explore the Wonders of Wookey Hole Hotel

Modern Comforts: Experience modern rooms with free Wi-Fi, flat-screen TVs, and local artwork. Relax in private bathrooms with baths and showers.

Culinary Delights: Indulge in traditional cooked breakfasts and English cuisine at the on-site restaurant. Start your day right with a hearty meal.

Family Fun: Keep the kids entertained with mini-golf, a circus, and Pirate Island. There's something for everyone at Wookey Hole.

Book now to immerse yourself in the charm of Wookey Hole Hotel and create unforgettable memories in the heart of Somerset.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 5425 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.05
Value for Money: 7.81
Food and Beverage: 7.06
Overall Experience: 8.53
C
Chris • solo_traveller • gb
4
2026-05-16 • via Nuitee
D
DAWN • solo_traveller • gb
3
Cons:

Menu bad and whatever you wanted they did not have not, just 1st choice 2nd 3rd 4th.

2026-05-16 • via Nuitee
T
Tartt • solo_traveller • gb
8
2026-05-16 • via Nuitee
S
Salvatore • couple • it
9
Pros:

Bella camera, con letto king, ottimi materasso e cuscini. Buona la colazione, non solo all'inglese, una delle migliori del viaggio. Posizione buona per visitare Cheddar, Wells e Glastonbury. Ampio parcheggio, gratuito.

2026-05-16 • via Nuitee
D
david • couple • gb
8
Perfect location fir Wookey Hole Wells and Glastonbury also Cheddar
Pros:

Value for money and lovely staff

Cons:

Food very basic apart from last day when food was freshly cooked

2026-05-16 • via Nuitee
C
Carole • solo_traveller • gb
8
Pros:

Friendly helpful staff and comfortable beds. Good location right in the heart of Wookey Hole.

Cons:

Clean but basic bathroom, not able to shower as not everyone can negotiate climbing into the bath. Basic bedroom furniture and television too small for the room.

2026-05-16 • via Nuitee
S
Susan • solo_traveller • au
10
Pros:

Room was great, very clean and tidy. Food good, plenty of choice. Parking good nil issues.

All round a great stay.

2026-05-16 • via Nuitee
S
Siobhan • family_with_children • gb
10
2026-05-16 • via Nuitee
M
Mahera • family_with_children • gb
5
Ok for a short stay, would not stay again.
Pros:

Nice friendly staff, great location and decently priced.

Cons:

We spent a whole day out, came back to our hotel tired - beds were not done at all, they were a mess - dirty tea cups were also not taken away. We complained about this and were told they would make sure the next day this wouldn't happen. Again, beds were half done like no pride is being taken when tidying up, bedsheet was also somehow left on the floor - by this time about 5 dirty tea cups had piled up and still not taken away. We were really disappointed with this.

2026-05-15 • via Nuitee
J
John • couple • gb
9
Comfortable nights sleep in a convenient location for visiting Wookey Hole and Cheddar Gorge
Pros:

Room was spacious and bed comfortable. Both room and especially bathroom were very clean as was the majority of the rest of the hotel.

Cons:

Was disappointed with breakfast. At £13.50 it was very expensive for what was on offer. it was also buffet style ands not cooked to order so only scrambled and no fried eggs. There was also limited breakfast cereal and no porridge or granola or fruit salad other than a whole orange or a pear

2026-05-15 • via Nuitee
S
sona • solo_traveller • cz
10
Pros:

Cistota

2026-05-15 • via Nuitee
J
Jason • family_with_children • us
10
Pros:

I had my two boys with me at breakfast and they loved the full English breakfast. They also loved running up the grass hill on the backside of the hotel. The staff was also friendly and easy to talk with.

Cons:

Everything was great. Nothing needed to change.

2026-05-15 • via Nuitee
S
sean • couple • gb
8
2026-05-14 • via Nuitee
P
Paul • solo_traveller • gb
10
Pros:

Hotel was perfect and location stunning

Cons:

Some very narrow roads to navigate through

2026-05-14 • via Nuitee
S
Sue • couple • gb
8
Just what we wanted
2026-05-14 • via Nuitee
S
sean • couple • gb
9
2026-05-14 • via Nuitee
I
IRYNA • extended_group • ua
9
great atmosphere and service
Pros:

Quiet and tidy

Cons:

n/a

2026-05-14 • via Nuitee
F
Fraser • couple • gb
10
Cheap and clean stay for visiting Glastonbury
Pros:

Cheap place to stay if visiting Glastonbury

Cons:

Guests slamming doors frequently

2026-05-14 • via Nuitee
S
Shelley • solo_traveller • gb
9
Lovely hotel
Pros:

Lovely hotel with great facilities. The staff were amazing and very helpful. Will definitely stay again.

2026-05-14 • via Nuitee
S
Sonia • solo_traveller • gb
9
2026-05-14 • via Nuitee