Apart Hotel Serantes

Hotels
8.9 (1358 reviews)
Rua Silvino Meira de Sá Bezerra, 130 , Natal , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Great service
Excellent location
Spacious rooms
Good breakfast
Cons:
Some furniture needs updates
Occasional issues with room amenities

Categories

Cleanliness
8.86
Multiple mentions of clean rooms and linens, although some concern about old furniture and a musty smell noted.
Service
9.33
Consistently highlighted as attentive, friendly, and with a good breakfast.
Location
9.37
Positive sentiments regarding the proximity to the beach and good views.
Room Quality
8.32
Generally spacious and comfortable, but some issues with bed quality mentioned.
Amenities
8.35
Amenities like breakfast were appreciated, but some complaints about missing items like shampoo.
Value for Money
8.81
Comments on good value considering location and offerings.
Food and Beverage
8.86
Breakfast praised, but noted that drinks could be improved.
Overall Experience
9.33
Overall positive experiences shared with almost all reviewers expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 15:24

Property Description

Luxurious Accommodation
Apart Hotel Serantes offers luxurious accommodation just 150 meters from the stunning Ponta Negra Beach. All units are equipped with modern amenities including air conditioning, flat-screen TVs, and kitchenettes for your convenience.

Convenient Facilities
Enjoy the convenience of free WiFi, an outdoor pool, and free private parking during your stay at Apart Hotel Serantes. Additionally, the on-site restaurant offers delicious meals for guests to indulge in.

Prime Location
Situated near popular attractions such as Genipabu Beach and Genipabu Lagoon, Apart Hotel Serantes provides easy access to explore the beauty of Natal. Book now to experience a perfect blend of comfort and convenience.

Important information:

Please note that extra guests must be informed to the property in advance.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAT

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 1358 reviews
Cleanliness: 8.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 8.86
Overall Experience: 9.33
A
Agus • couple • ar
8
2026-04-23 • via Nuitee
J
juliana • extended_group • br
9
Dar mas claridade nos quartos
Pros:

Camas bem acochoadas ar condicionado gelando bem

Cons:

Muito escuro o quarto

2026-04-23 • via Nuitee
C
Claudio Gabriel • solo_traveller • ar
9
Pros:

Todo excelente.

Cons:

Que debia regresar a Bs.As.

2026-04-23 • via Nuitee
S
Sadi • solo_traveller • br
10
2026-04-22 • via Nuitee
S
Sadi • solo_traveller • br
10
Se melhorar estraga
Pros:

Até as frutas do café da manhã são inesquecíveis. A tapioca com queijo coalho… O estacionamento é enorme e coberto. Wi-Fi ótima. Funcionarias (Adrielly, Sandra, Roberta…) e funcionários excelentes. Há até um grande terraço com espetacular vista de Ponta Negra. Impressionante.

2026-04-22 • via Nuitee
F
Francisco • solo_traveller • br
9
Pros:

Café da manhã!

Cons:

Não houve imprevisto!

2026-04-21 • via Nuitee
H
Hadson Vinícius • solo_traveller • br
7
Bom atendimento.
Pros:

Café da manhã.

Cons:

Problema com chuveiro.

2026-04-20 • via Nuitee
C
Carolina • couple • br
10
2026-04-19 • via Nuitee
R
RICARDO • solo_traveller • br
9
2026-04-19 • via Nuitee
A
Alcides • solo_traveller • br
7
2026-04-18 • via Nuitee
J
José Raimundo • solo_traveller • br
10
2026-04-18 • via Nuitee
D
danumarquez • solo_traveller • ar
10
Pros:

Todo muy bien
Ubicacion muy cerca de la playa, terraza , departamento amplio limpio y cocina comoleta
Desayuno riquisimo , perosnal amable

Cons:

Que los pecios son diatintos todos los dias

2026-04-16 • via Nuitee
A
André • solo_traveller • br
9
Pros:

Tamanho do quarto e ar condicionado funcionando perfeitamente.

2026-04-14 • via Nuitee
N
Natalia • solo_traveller • uy
10
Excelente estadía!
Pros:

Todo, realmente es un lugar hermoso, las instalaciones super prolijas, bien cuidadas, el personal la verdad destacable la atención, están en cada detalle, desde ayudarte con las maletas, varias veces de ser necesario, tienen lo que pidas desde secador hasta hilo y aguja
Me encantó, volvería a ir sin dudarlo

2026-04-14 • via Nuitee
M
Matheus Alves da Silva • couple • br
9
2026-04-12 • via Nuitee
P
Pryscylla • family_with_children • br
10
2026-04-10 • via Nuitee
L
Lúcia Marília • couple • br
10
Pros:

Tudo, localização, Café, instalações, atendimento.

2026-04-09 • via Nuitee
K
Klissia Ingrid • solo_traveller • br
10
Além das expectativas! Ótimo!
Pros:

Melhor local pra se hospedar em Natal! Acomodação foi além do esperado, quarto grande espaçoso e limpo, café da manhã perfeito imperial, piscina ótima, limpeza recorrente, funcionários gentis e atenciosos. A vista do deck é perfeita! Dá pra ver toda a praia e o morro do Careca.

Cons:

Nada de ruim, foi ótimo em todos os aspectos!

2026-04-08 • via Nuitee
K
Kelli Maria • family_with_children • br
8
Foi uma boa experiência.
Pros:

Ótima localização, ambiente muito agradável.

Cons:

O quarto estava com cheiro de mofo, penso que devido às últimas chuvas e falta de sol no espaço. O ar condicionado não estava dando conta de climatizar todo o ambiente. As persianas estavam quebradas, a geladeira não fechava.

2026-04-06 • via Nuitee
L
Lidia • couple • br
10
2026-04-06 • via Nuitee