Comfort Aparthotel Besancon Hauts du Chazal

Hotels
Comfort Suites
8.1 (2416 reviews)
26, rue Paul Milleret , Besançon , fr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Heating issues
No late-night staff

Categories

Cleanliness
8.03
Guests mentioned clean rooms overall, but some had minor issues.
Service
8.5
Valérie at reception was praised for excellent service.
Location
8.54
Good location mentioned in reviews, convenient for parking.
Room Quality
7.79
Some complaints about mattress hardness and heating issues.
Amenities
8.22
Positive feedback on amenities but some complaints about Wi-Fi and breakfast.
Value for Money
8.08
Competitive pricing for the quality of services provided.
Food and Beverage
7.53
No breakfast options before 8am was a concern.
Overall Experience
8.1
Overall positive experiences noted, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:24

Property Description

Convenient Location and Tranquil Setting
Located near the bustling Chateaufarineau shopping center and just a short distance from the city center, Zenitude Hôtel & Résidence Les Hauts Du Chazal offers a peaceful retreat with a 24-hour reception for your convenience.

Comfortable Rooms with Modern Amenities
Enjoy complimentary WiFi, satellite TV, and a kitchenette in each room, along with the convenience of a microwave and dining area. Cleaning services are provided based on the length of your stay, ensuring a hassle-free experience.

Dining Options and Daily Breakfast
Indulge in gourmet take-out options or savor a buffet breakfast every morning. With free parking available, exploring nearby attractions like the Cathedral of Saint John and Fine Arts Museum is a breeze.

Book now to experience a harmonious blend of comfort and convenience at Zenitude Hôtel & Résidence Les Hauts Du Chazal.

Important information:

For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included.
For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning.

For bookings of more than 5 rooms or 12 people, special conditions apply.

Bachelor parties and similar celebrations are not permitted in the hotel.

A security deposit of EUR 200 is required on arrival after 15:00. This amount must be paid by credit card. This amount will be returned to you within 7 days of your departure. The amount will be fully refunded to your credit card if no damage has been found by the establishment.

It is possible to arrive outside reception opening hours, simply contact the residence in advance.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 0.80 per hour.

Location

Guest Reviews

8.1
Based on 2416 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 7.79
Amenities: 8.22
Value for Money: 8.08
Food and Beverage: 7.53
Overall Experience: 8.1
J
Johnny solo_traveller fr
8
Pros:

👍👍

2026-07-11 via Nuitee
B
Bettina couple de
6
Für eine Nacht okay.
Pros:

Die Freundlichkeit des Personals

Cons:

Wir waren im Sommer dort und es wurde sehr heiß in den Zimmern. Es liegt sehr weit abseits.

2026-07-10 via Nuitee
H
Herbadji solo_traveller fr
10
2026-07-10 via Nuitee
J
jean-dominique solo_traveller fr
7
2026-07-10 via Nuitee
M
Metoděj family_with_children cz
6
Pros:

Místo a možnost parkování.

Cons:

Bez klimatizace a žádná cirkulace vzduchu.

2026-07-10 via Nuitee
O
Oleksandr family_with_children ua
8
Pros:

Готель у тихому районі, вечором можна посидіти на лавочці у маленькому скверику. Номера комфортні. Кухня маленька,але на 3-х вистачало.Сніданки не пробували бо була своя кухня. Є велика парковка на вулиці, і в підземному гаражі.

Cons:

ПОСТАВТЕ КОНДИЦІОНЕР, і тоді буде майже ідеально.

2026-07-09 via Nuitee
M
Marc extended_group fr
8
Séjour sportif
Pros:

La proximité de la piste de BMX

Cons:

Pas de climatisation
Coin cuisine un peu succinct

2026-07-07 via Nuitee
E
Eszter couple hu
9
Pros:

It was clean, and with garage for 5€/night-very safe for motorbikers.
The team speaks English

2026-07-07 via Nuitee
A
Asunción solo_traveller es
9
Buenas calidad-precio
Pros:

Las camas eran cómodas y con un ventilador que nos ha venido muy bien. También una cocina compacta con dos fuegos, microondas y menaje. La chica de recpcion muy simpática y se esforzó porque nos entendiéramos por el idioma.

Cons:

Las almohadas muy finas y el mueble del baño tenía un descorchón de viejo. Por lo demás, todo bien.

2026-07-07 via Nuitee
F
Frédéric family_with_children fr
4
Adresse à retenir mais en hiver
Pros:

L accueil , le lieux

Cons:

Établissement non climatisé, charte environnementale ventilateur discours qui n empêche pas une chaleur insupportable dans la chambre à trois dedans malgré vos idées seul une climatisation peut rafraîchir établissement à fuir en cette période de forte chaleur

2026-07-06 via Nuitee
C
Carole couple fr
5
Bien sauf absence de clim dans une période très chaude
Pros:

Le style de l'hôtel et l'accueil

Cons:

Pas de clim

2026-07-06 via Nuitee
D
Dirk family_with_children de
10
Pros:

Alles Top!

2026-07-06 via Nuitee
P
Pernille family_with_children dk
1
Meget negativ overraskelse, der på ingen måde svarede til de 3 stjerner, som der står, at de har.
Pros:

Ikke noget.. vi faldt et andet hotel i byen og fik desværre ikke vores penge retur.

Cons:

Billederne på booking.dk levede på ingen måde op til virkeligheden.
Vi blev ledt ind i en lille, mørk og slidt lejlighed. Det var tydelige slidmærker op ad vægge, toilettet lugtede og der var mørkt og tæt.

2026-07-06 via Nuitee
Y
Youghourta solo_traveller fr
8
2026-07-06 via Nuitee
V
VIRGINIE solo_traveller fr
7
Pros:

L'emplacement de l'hôtel est très bien.
Le tramway passe au bout de la rue, c'est top.
Petit déjeuner très correct

Cons:

La chaleur dans la chambre était assez difficile à gérer.
Et la télévision qui ne capte rien

2026-07-06 via Nuitee
V
Vivian solo_traveller fr
6
Très bien pour une nuit
Pros:

Prix accessible, bon petit déjeuner

Cons:

Un ventilateur dans chaque chambre serait préférable en périodes de fortes chaleurs

2026-07-05 via Nuitee
H
Hanna couple pl
1
Cons:

Половина здания заброшена, половина здания выглядит очень плохо, там где отель. Есть функция оплатить на месте, по факту до момента оплаты онлайн инструкции вам не скинут. Приехали рецепция закрыта, деньги не вернули

2026-07-05 via Nuitee
C
Christiane Perruche couple fr
10
Agréable séjour
Pros:

Une belle pièce lumineuse.La possibilité de prendre le petit dej chez soi en pyjama!!!

Cons:

Les places de stationnement devant l'hôtel sont payantes...nous avons donc pris une place de parking 5 euros la nuit.

2026-07-05 via Nuitee
L
Lavinia family_with_children se
5
Helt ok boende för en genomfartsress.
Pros:

Rent och fräscht.

Cons:

Läget var lite off men vi hade tur som var där en lördag, då kollektivtrafiken är gratis. Spårvagnen gick precis nedanför hotellet. Vi fick också ett rum med små fönster. Rummet låg på källarplan, så det var väldigt mörkt i jämförelse med våra vänners. Ett allmänutrymme att sitta i på kvällen hade varit trevligt eftersom det inte fanns så mkt annat runt hotellet.

2026-07-05 via Nuitee
V
Victor solo_traveller fr
8
2026-07-05 via Nuitee