Comfort Aparthotel Besancon Hauts du Chazal

Hotels
Comfort Suites
8.1 (2416 reviews)
26, rue Paul Milleret , Besançon , fr

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Heating issues
No late-night staff

Categories

Cleanliness
8.03
Guests mentioned clean rooms overall, but some had minor issues.
Service
8.5
Valérie at reception was praised for excellent service.
Location
8.54
Good location mentioned in reviews, convenient for parking.
Room Quality
7.79
Some complaints about mattress hardness and heating issues.
Amenities
8.22
Positive feedback on amenities but some complaints about Wi-Fi and breakfast.
Value for Money
8.08
Competitive pricing for the quality of services provided.
Food and Beverage
7.53
No breakfast options before 8am was a concern.
Overall Experience
8.1
Overall positive experiences noted, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:24

Property Description

Convenient Location and Tranquil Setting
Located near the bustling Chateaufarineau shopping center and just a short distance from the city center, Zenitude Hôtel & Résidence Les Hauts Du Chazal offers a peaceful retreat with a 24-hour reception for your convenience.

Comfortable Rooms with Modern Amenities
Enjoy complimentary WiFi, satellite TV, and a kitchenette in each room, along with the convenience of a microwave and dining area. Cleaning services are provided based on the length of your stay, ensuring a hassle-free experience.

Dining Options and Daily Breakfast
Indulge in gourmet take-out options or savor a buffet breakfast every morning. With free parking available, exploring nearby attractions like the Cathedral of Saint John and Fine Arts Museum is a breeze.

Book now to experience a harmonious blend of comfort and convenience at Zenitude Hôtel & Résidence Les Hauts Du Chazal.

Important information:

For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included.
For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning.

For bookings of more than 5 rooms or 12 people, special conditions apply.

Bachelor parties and similar celebrations are not permitted in the hotel.

A security deposit of EUR 200 is required on arrival after 15:00. This amount must be paid by credit card. This amount will be returned to you within 7 days of your departure. The amount will be fully refunded to your credit card if no damage has been found by the establishment.

It is possible to arrive outside reception opening hours, simply contact the residence in advance.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLH

Location

Guest Reviews

8.1
Based on 2416 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 7.79
Amenities: 8.22
Value for Money: 8.08
Food and Beverage: 7.53
Overall Experience: 8.1
M
Marta solo_traveller es
7
Pros:

Té molt bona relació qualitat-preu i està molt ben ubicat per fer una parada ràpida.

Cons:

Estaven una mica bruts tots els estris de cuina

2026-08-08 via Nuitee
M
Marco solo_traveller de
5
Pros:

Das Personal war sehr freundlich und hilfsbereit, der Anschluss an den öffentlichen Personenbahverkehr war gut. Das Frühstück war entsprechend zum Preis gut.

Cons:

Es war im Hochsommer natürlich sehr warm, dass sollte man berücksichtigen. Ohne Klimaanlage ist es schwer due Wärme wieder aus dem Zimmer zu bekommen.

2026-08-08 via Nuitee
C
Chrystèle couple fr
8
Moyen
Pros:

Bonne literie

Cons:

Pas d’eau chaude pas de climatisation

2026-08-08 via Nuitee
B
Bernd solo_traveller de
2
Pros:

Die Größe des Zimmers.

Cons:

Das sehr eingeschränkte Frühstücksangebot. Der kostenpflichtige Parkplatz vor der Tür ab 9.00 h.

2026-08-08 via Nuitee
T
Timotei Aurel extended_group at
9
2026-08-07 via Nuitee
D
Daniel family_with_children es
9
Rápido y calidad/precio excelente
Pros:

Ubicación y el espacio

Cons:

Ninguna posibilidad de comprar algo para beber por la noche

2026-08-07 via Nuitee
R
Renato couple pl
8
2026-08-07 via Nuitee
A
AMANDINE couple fr
8
Pros:

Acces facile. Grand parking.

Cons:

Pas de clim donc très chaud dans la chambre, mais un ventilateur était a disposition mais pas très puissant. Mais cest mieux que rien

2026-08-06 via Nuitee
L
Luc couple fr
8
2026-08-06 via Nuitee
S
Sandrine solo_traveller fr
10
2026-08-05 via Nuitee
D
Dado JE :) solo_traveller rs
8
Pros:

Big room, clean, parking garage, fully equipped room

2026-08-05 via Nuitee
Y
Yanick family_with_children nl
7
Good value for money but terribly hot in absence of airco
Pros:

Nice spacious rooms

Cons:

There wasn’t any airco and the room temperature was way too high to sleep comfortably. Even without blankets and 2 ventilators it was like sleeping in hell

2026-08-04 via Nuitee
L
Laëtitia solo_traveller fr
8
Pros:

J'ai apprécié l'amabilité du personnel. L'appartement avait une kitchennette, 2 lits doubles, le nécessaire pour un petit déjeuner. C'etait bien adapté à notre besoin pour cette nuit d'étape.

Cons:

Il faisait beaune trop chaud, heureusement qu'il y avait un ventilateur et que nous étions à l'étage, on a pu ouvrir les fenêtres

2026-08-03 via Nuitee
I
Ivan family_with_children de
9
2026-08-03 via Nuitee
Y
Yann solo_traveller fr
6
Pros:

La baie vitrée dans la chambre

Cons:

Le parking payant, le petit-déjeuner peu varié et infesté de guêpes, le manque d'équipements de la cuisine

2026-08-02 via Nuitee
T
Tina family_with_children de
7
2026-08-02 via Nuitee
P
Parmentier solo_traveller fr
3
Sans climatisation c'est un enfee
Pros:

La personne à l'accueil très sympathique
La literie plutôt confortable
Le parking sous terrain

Cons:

La chambre non climatisé c'était très inconfortable pour dormir malgré le ventilateur.
L'annulation de notre réservation dans un premier temps au motif qu'un problème informatique à continuer à prendre les réservation alors que l'hôtel était plein. Finalement une solution nous a été trouvé par la sympathique dame à l'accueil. Mais nous avons dormi à 4 dans une chambre de 3 lits pour ne pas être séparé et le prix de la nuit n'a pas été baissé on nous a cependant offert les petits déjeuner enfants et le parking.
La douche vraiment très petite.

2026-08-02 via Nuitee
J
Joyce family_with_children nl
3
Niet nog eens
Pros:

Het ontbijt was summier maar prima
De koelkast had een vriesvak wat fijn was omdat we op doorreis waren.

Cons:

Bij aankomst bleek het hotel zogenaamd overboekt en kregen we een 3 persoonskamer ipv een 4 persoonskamer met extra slaapkamer, en dat voor hetzelfde geld.
Er is geen airco waardoor het erg warm en benauwd was op de kamer
De bedden waren heel hard
Het ontbijt vrij summier in een heel klein zaaltje waar het heel warm was

2026-08-02 via Nuitee
E
Eric solo_traveller gb
7
Pros:

It was ok,

Cons:

Location was a bit remote.
No air conditioning

2026-08-02 via Nuitee
A
ANA LUCIA solo_traveller es
6
Muy básico.
Pros:

Para pasar una noche de camino... La ciudad es bonita pero queda muy lejos del hotel. Está bien por la nevera y cocina.

Cons:

El ventilador cojo... La almohada durísima. Suciedad en la pared del apartamento. Relación calidad precio me pareció caro. Tenía una terraza pero con mucho polvo y suciedad del exterior. Desayuno muy sencillo, sin variedad ni piezas de fruta.

2026-08-02 via Nuitee