Comfort Aparthotel Besancon Hauts du Chazal

Hotels
•
Comfort Suites
8.1 (2153 reviews)
26, rue Paul Milleret , Besançon , fr

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Children allowed
Pets allowed

Facilities

Terrace
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Packed lunches
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Heating issues
No late-night staff

Categories

Cleanliness
8.03
Guests mentioned clean rooms overall, but some had minor issues.
Service
8.5
Valérie at reception was praised for excellent service.
Location
8.54
Good location mentioned in reviews, convenient for parking.
Room Quality
7.79
Some complaints about mattress hardness and heating issues.
Amenities
8.22
Positive feedback on amenities but some complaints about Wi-Fi and breakfast.
Value for Money
8.08
Competitive pricing for the quality of services provided.
Food and Beverage
7.53
No breakfast options before 8am was a concern.
Overall Experience
8.1
Overall positive experiences noted, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:24

Property Description

Convenient Location and Tranquil Setting
Located near the bustling Chateaufarineau shopping center and just a short distance from the city center, Zenitude Hôtel & Résidence Les Hauts Du Chazal offers a peaceful retreat with a 24-hour reception for your convenience.

Comfortable Rooms with Modern Amenities
Enjoy complimentary WiFi, satellite TV, and a kitchenette in each room, along with the convenience of a microwave and dining area. Cleaning services are provided based on the length of your stay, ensuring a hassle-free experience.

Dining Options and Daily Breakfast
Indulge in gourmet take-out options or savor a buffet breakfast every morning. With free parking available, exploring nearby attractions like the Cathedral of Saint John and Fine Arts Museum is a breeze.

Book now to experience a harmonious blend of comfort and convenience at Zenitude Hôtel & Résidence Les Hauts Du Chazal.

Important information:

For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included.
For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning.

For bookings of more than 5 rooms or 12 people, special conditions apply.

Bachelor parties and similar celebrations are not permitted in the hotel.

A security deposit of EUR 200 is required on arrival after 15:00. This amount must be paid by credit card. This amount will be returned to you within 7 days of your departure. The amount will be fully refunded to your credit card if no damage has been found by the establishment.

It is possible to arrive outside reception opening hours, simply contact the residence in advance.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 0.80 per hour.

Location

Guest Reviews

8.1
Based on 2153 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 7.79
Amenities: 8.22
Value for Money: 8.08
Food and Beverage: 7.53
Overall Experience: 8.1
M
Mohamed Naim • solo_traveller • tn
9
2026-02-14 • via Nuitee
C
Csaba • family_with_children • hu
10
2026-02-14 • via Nuitee
L
laurent • solo_traveller • fr
6
2026-02-12 • via Nuitee
S
Sandy • couple • fr
8
Pros:

Le personnel plutôt agréable, le garage pour voiture, la réception.

Cons:

Le labyrinthe pour accéder du sous sol à la chambre, le petit déjeuner qui n'était pas ravitailler correctement, l'ensemble de l'hôtel pas très propre, du sol dans les couloirs à la chambre, parking voiture sans aucune caméra, manque d'éclairage au sous sol.
Le bruit du tramway toute la nuit, le bruit du rail du tramway et il klaxons tout le temps, horrible !!!
Des lits en 140 c'est trop petit ! Manquer beaucoup de vaisselle dans notre chambre. Manque une petite table aussi. Le sejour était moyen.

2026-02-12 • via Nuitee
B
BERNARD • family_with_children • fr
8
Dan l'ensemble bien
Cons:

Le désodorisant à l'arrivée cela irrite la gorge

2026-02-11 • via Nuitee
N
Nathalie • couple • fr
10
2026-02-09 • via Nuitee
F
Fabien • couple • fr
7
Pros:

L'emplacement

Cons:

Les 2 distributeurs de savon étaient vides

2026-02-09 • via Nuitee
B
BERNARD • family_with_children • fr
8
tout c'est bien passé
Pros:

chambre propre calme pratique pour accéder au parking couvert

Cons:

éviter de mettre du désodorisant cela prend à la gorge et table très petite pour deux personnes

2026-02-08 • via Nuitee
E
Elisa • couple • fr
9
Très bon accueil , endroit calme facile d accès
Pros:

L’emplacement

2026-02-08 • via Nuitee
O
ODILE • couple • fr
8
Cons:

Le parking payant non annoncé

2026-01-31 • via Nuitee
M
Michal • solo_traveller • cz
8
2026-01-30 • via Nuitee
D
Danielle • family_with_children • fr
10
Très bien
Pros:

Très bien

2026-01-29 • via Nuitee
P
Patrick • family_with_children • fr
10
super séjour rien à dire
Pros:

tout

Cons:

rien

2026-01-28 • via Nuitee
P
pascal • extended_group • fr
9
2026-01-28 • via Nuitee
S
Stephanie • solo_traveller • fr
10
2026-01-27 • via Nuitee
B
Birer • solo_traveller • fr
8
Séjour agréable pour déplacement professionnel
2026-01-27 • via Nuitee
A
Aleksandr • couple • fr
9
Bon séjour avec petit déjeuner
Pros:

Très bon aparthotel, l'accueil est au top. La chambre est propre, le lit est confortable. Le petit déjeuner est plutôt bon aussi. Une place de parking couvert moyennant un petit supplément

Cons:

Ras

2026-01-26 • via Nuitee
C
christine • couple • fr
8
Bon séjour
Pros:

Spacieux

Cons:

Parking payant

2026-01-26 • via Nuitee
R
Roberto • couple • fr
8
Cons:

Très forte odeur de tabac dans la chambre jusque dans les draps et la couette. Très désagréable.

2026-01-25 • via Nuitee
A
alberto • family_with_children • be
9
très bien
Pros:

très bien

2026-01-25 • via Nuitee