Comfort Aparthotel Besancon Hauts du Chazal

Hotels
•
Comfort Suites
8.1 (2324 reviews)
26, rue Paul Milleret , Besançon , fr

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Children allowed
Pets allowed

Facilities

Parking
Terrace
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Packed lunches
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Heating issues
No late-night staff

Categories

Cleanliness
8.03
Guests mentioned clean rooms overall, but some had minor issues.
Service
8.5
Valérie at reception was praised for excellent service.
Location
8.54
Good location mentioned in reviews, convenient for parking.
Room Quality
7.79
Some complaints about mattress hardness and heating issues.
Amenities
8.22
Positive feedback on amenities but some complaints about Wi-Fi and breakfast.
Value for Money
8.08
Competitive pricing for the quality of services provided.
Food and Beverage
7.53
No breakfast options before 8am was a concern.
Overall Experience
8.1
Overall positive experiences noted, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:24

Property Description

Convenient Location and Tranquil Setting
Located near the bustling Chateaufarineau shopping center and just a short distance from the city center, Zenitude Hôtel & Résidence Les Hauts Du Chazal offers a peaceful retreat with a 24-hour reception for your convenience.

Comfortable Rooms with Modern Amenities
Enjoy complimentary WiFi, satellite TV, and a kitchenette in each room, along with the convenience of a microwave and dining area. Cleaning services are provided based on the length of your stay, ensuring a hassle-free experience.

Dining Options and Daily Breakfast
Indulge in gourmet take-out options or savor a buffet breakfast every morning. With free parking available, exploring nearby attractions like the Cathedral of Saint John and Fine Arts Museum is a breeze.

Book now to experience a harmonious blend of comfort and convenience at Zenitude Hôtel & Résidence Les Hauts Du Chazal.

Important information:

For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included.
For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning.

For bookings of more than 5 rooms or 12 people, special conditions apply.

Bachelor parties and similar celebrations are not permitted in the hotel.

A security deposit of EUR 200 is required on arrival after 15:00. This amount must be paid by credit card. This amount will be returned to you within 7 days of your departure. The amount will be fully refunded to your credit card if no damage has been found by the establishment.

It is possible to arrive outside reception opening hours, simply contact the residence in advance.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MLH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 0.80 per hour.

Location

Guest Reviews

8.1
Based on 2324 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 7.79
Amenities: 8.22
Value for Money: 8.08
Food and Beverage: 7.53
Overall Experience: 8.1
P
Patricia • solo_traveller • fr
10
Pros:

la propreté

Cons:

rien

2026-05-30 • via Nuitee
S
Sabrina • solo_traveller • fr
8
2026-05-30 • via Nuitee
D
Destrez • solo_traveller • fr
7
Séjour Besançon
Pros:

La proximité de mes rdv.
Le balcon

Cons:

Pas de prises suffisamment accessible sans débrancher les lampes de chevets ni décaler le lit.
La saleté du balcon,poussière table et chaises
La qualité du pommeau de douche
Les claquements de portes
Le branlement de la porte des qu'une autre est claquée dans le couloir.
Certaines mauvaises odeurs de nourriture,

2026-05-30 • via Nuitee
T
Taite • couple • fr
8
2026-05-30 • via Nuitee
A
Adeline • solo_traveller • fr
7
2026-05-29 • via Nuitee
B
Bianca • extended_group • de
5
Ich würde es aber trotzdem nicht noch mal buchen
Pros:

Als Zwischestopp absolut passabel

Cons:

Die Zimmer sind nicht schön, es hat unangenehm gerochen. Die Rezeption ist modern und rausgeputzt. Die Flure wirkten wie in einem Keller. Aber für den Preis und zur Durchreise okay.

2026-05-28 • via Nuitee
P
Patricia • family_with_children • de
5
Gute Zimmer für eine Nacht. Aber würde es ohne Frühstück wieder buchen
Pros:

Sauber und günstig

Cons:

Frühstücksraum ist viel zu klein für die Menge an Apartments. Am Morgen musste man für das Frühstück anstehen.

2026-05-27 • via Nuitee
M
michel • solo_traveller • be
9
Waar voor je geld
Pros:

Comfortable en net

Cons:

Niets

2026-05-27 • via Nuitee
O
Olivier • solo_traveller • fr
3
affreux
Cons:

surchauffé
autres résidents très bruyant

2026-05-27 • via Nuitee
C
Concept Store • couple • fr
10
Pros:

Tout

2026-05-26 • via Nuitee
T
Thomas • family_with_children • de
6
2026-05-26 • via Nuitee
R
Roger • solo_traveller • fr
7
Pros:

La propreté, l'emplacement, l'accueil

Cons:

L'absence de clim. Très chaud dans la chambre,

2026-05-26 • via Nuitee
Łukasz • solo_traveller • pl
6
Problemy z wystawieniem FV.
Pros:

Pokój ok,

Cons:

Problem z wystawieniem faktury. Został mi wystawiony rachunek na zasadzie paragonu, zamiast FV. Kiedy zwróciłem uwagę, powiedziano mi, że nie mogą inaczej wystawić i że taka jest instrukcja od managera hotelu.

2026-05-26 • via Nuitee
P
Pedro Pablo • solo_traveller • es
5
Pros:

Parkplatz i.O, gegenüber von Hotel und Tiefgarage auch, kostet 5€.
Betten waren gut.

Cons:

In Jahre gekommen, nicht so sauber wie gewünscht, nicht so nah an der Autobahn..... Frühstück katastrophal, wenig Sortiment, wenig Auswahl, in halbe Stunde war alle leer und der Raum zu klein.
Der Hotel ist auch schwer zu finden.
Die Fotos zeigen nicht die Realität.

2026-05-26 • via Nuitee
S
SiegmarSiegel • couple • de
9
Günstig gelegenes und zweckmäßig ausgestattetes Hotel. Gut an den ÖPNV angebunden. Gerne wieder!
Pros:

Großes, ruhiges Zimmer. Prima Frühstück. Stressfreies Parken. Straßenbahn in der Nähe.

Cons:

Nicht viel los in der unmittelbaren Umgebung.

2026-05-25 • via Nuitee
S
Silvia • solo_traveller • de
8
2026-05-25 • via Nuitee
I
IDA • solo_traveller • fr
6
2026-05-25 • via Nuitee
C
claude • solo_traveller • fr
4
Cons:

Le manque de confort des chambres et l insonorisation.

2026-05-25 • via Nuitee
C
CORINNE • extended_group • fr
10
Personnel efficace gentil
Pros:

La propreté et la gentillesse du personnel

Cons:

Rien

2026-05-24 • via Nuitee
C
Cindy • solo_traveller • fr
9
2026-05-21 • via Nuitee