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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Wheelchair accessible
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Snack bar
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Wine/champagne
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Airport drop off
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Airport pick up
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Visual aids: Braille
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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24-hour security
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Breakfast takeaway containers
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Key card access
Review Highlights
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Property Description
Stylish Accommodations with Canal Views
Discover modern-designed rooms at Le Citizen, located near Place de la Republique. Enjoy free WiFi, private bathrooms, and flat-screen TVs in all accommodations, each offering stunning views of Saint-Martin Canal.
Contemporary Design and Amenities
Experience the sleek decor of wooden paneling in every room and suite. Stay secure with a laptop safe, indulge in the minibar, and savor complimentary tea and coffee facilities during your stay.
Convenient Location and Easy Access
Benefit from a prime location just minutes away from metro stations Jacques Bonsergent and Republique. Explore Paris effortlessly with direct access to iconic landmarks like Place de la Bastille and The Champs-Elysées. Book now for an unforgettable stay at Le Citizen.
The property do not have restaurant therefor the breakfast can be taken in the room or to take away.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Bed was super comfy and the shower was excellent. A/C was a welcome feeling upon entering from the heat outside. The front desk people were always so kind and helpful, esp with calling taxis for us, keeping my wheelchair, providing delicious coffee with oat milk. Top quality Typology hand soaps, body wash, shampoo, conditioner and lotions. Great restaurant and bakery options nearby. Highly recommend.
NA
Super friendly staff during daytime. They did everything g to help. I didn’t feel they explained hotel’s functionality properly. Front desk staff at night not well briefed and always on the phone.
Regular rooms are suuuuper tiny. They say breakfast is included and/or available and there is only pastry and yogurt, super limited options. No tables to sit or common area to have your breakfast or coffee or work a bit. WiFi at hotel room didn’t reach.
Very limited TV no smart TV only TV in French.
サンマルタン運河沿いの道に面していて、部屋から運河が眺められ、目の前が運河の閘門という、絶好の環境。
パリ市内のホテルはどこも最低限の広さの部屋だが、ここは、やや広くて過ごしやすかった。
部屋の形が異形で、使い勝手がやや悪かった。
ホテルへの戻りが夜遅くなると、いちいちスタッフを呼び出さないと中に入れない仕組みで、夜の出歩きにはやや不便だった。
Das Personal war durchgehend sehr freundlich und hilfsbereit!
Leider sieht man kleinere Gebrauchsspuren hier und da. Als defekt gemeldete Leuchte wurde nicht ausgetauscht
Stylish, not as small as we expected and great location on Canal St Martin
My only issue was noise, but they provided ear plugs and it was a particularly busy time while we were there
Lokace
Výhled
Zařízení pokoje
Čistota
Snídaně
Chyběl kávovar
Accueil efficace et sympa
Chambre très étroites et peu insonorisées
The staff were really helpful and friendly. The croissants which are sourced from a local bakery, were amongst the best we have had before! The location was excellent. We knew the area well and wanted to stay right in the heart of Canal St Martin. A small and friendly, charming hotel! Thank you
The air con was hit and miss but I assume this was due to the heatwave impacting it. We only really suffered as a result of the heat on one of the days - you don’t always get air con in Paris so hardly a complaint!
Location only
Very disappointing experience — misleading photos and unacceptable handling of a serious problem
Unfortunately, our stay at this hotel was a very disappointing experience.
First, the photos on the hotel’s website are quite misleading. They make the property look considerably better than it actually is. The reality was noticeably different from what was presented online.
However, the most serious issue was the lack of air conditioning during an extreme heatwave in Paris. We were visiting during the peak of summer, at a time when temperatures were exceptionally high and heatwaves were even posing health risks. We specifically chose and booked this hotel because the room was advertised as having air conditioning, and our reservation was for three nights.
When we arrived, the air conditioning in our room was not working. What was particularly unacceptable was that the hotel staff were already aware of the problem but had not informed us before our arrival. We were simply told that a technician had been scheduled to come the following week.
They also told us that there was no other room available that night, although they could move us to another room for the following two nights. This was not a reasonable solution, as it was simply impossible to spend the first night in a room without air conditioning given the extreme temperatures.
For this reason, we had no choice but to cancel our stay. We collected our luggage and informed the hotel that we were checking out. Despite the fact that the room did not have the essential amenity we had specifically booked and that the hotel already knew about the problem before our arrival, they refused to refund us any portion of our payment.
In my opinion, this was not only a disappointing stay but also a serious failure in customer service and transparency.
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