Hotel Mi Bencoolen

Hotels
•
Hotel Mi
8.8 (7916 reviews)
41 Bencoolen Street , Singapore , SG
+65 6251 8822

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Small rooms
Disappointing breakfast

Categories

Cleanliness
8.63
The rooms were clean overall, but some issues such as dirty glasses were reported during the stay.
Service
9.6
Staff were described as polite, courteous, and helpful throughout the stay.
Location
9.64
Conveiently located near metro stations and various amenities, making it easy for guests to explore.
Room Quality
8.09
Rooms are generally small with limited space for luggage, though well equipped.
Amenities
8.62
Standard amenities provided, but some guests noted a lack of seating and issues with breakfast.
Value for Money
9.08
Generally considered good value for the money, especially with the location offered.
Food and Beverage
7.63
Breakfast options were disappointing, with complaints about quality and variety.
Overall Experience
9.1
Overall enjoyable experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:00

Property Description

Luxurious 4-Star Hotel in the Heart of Singapore

Outdoor Swimming Pool and Fitness Centre
Indulge in relaxation and wellness at our hotel's outdoor swimming pool and fully-equipped fitness centre. Unwind after a day of exploring the city or keep up with your fitness routine while enjoying your stay with us.

Multilingual Staff and Excellent Service
Our dedicated staff, fluent in English, Japanese, and Malay, are ready to assist you with any needs during your stay. From local recommendations to ensuring your comfort, we are here to make your experience memorable and hassle-free.

Prime Location near Popular Attractions
Conveniently situated just steps away from Singapore Art Museum and The Cathay, with Kwan Im Thong Hood Cho Temple and Bugis Street in close proximity, our hotel is the perfect choice for travelers looking to immerse themselves in the vibrant culture of Singapore.

Book now to experience the perfect blend of comfort, convenience, and luxury at Hotel Mi Bencoolen.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Location

Guest Reviews

8.8
Based on 7916 reviews
Cleanliness: 8.63
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 7.63
Overall Experience: 9.1
M
Mark • couple • si
8
2026-10-24 • via Nuitee
A
Aleksandar • family_with_children • at
10
Pros:

The best experience I've had so far!
When we checked out, we asked if we could leave our luggage at the hotel for a few hours, and they kindly told us it was no problem at all. When we returned at 9:00 PM to pick up our bags, they surprised us by offering us a room where we could freshen up before our flight, which wasn't until after midnight. This level of hospitality truly exceeded our expectations.
Everything was very clean, and the water in the rooms is filtered and safe to drink. As someone from Tyrol, where we are lucky to have excellent mountain water, I was genuinely impressed by the quality of the drinking water here.
I can highly recommend this hotel to anyone. If I could, I would give it an extra star just for the outstanding service and kindness of the staff. Thank you for making our stay so memorable! ⭐⭐⭐⭐⭐

2026-10-24 • via Nuitee
P
Piyavit B • solo_traveller • th
9
Pros:

Location Location Location. Food Dynasty, a very delicious and budget friendly food court, is just right across. MTR Station is right in front. Bus station is also right in front. Museums are 5-10 minutes on foot. Orchard road is 10 minutes on foot. Will come and stay here again.

Cons:

The room door is not sound-proof, Noisy guest talking and laughing along the walkway. Other than that is ok..

2026-10-23 • via Nuitee
田中 • couple • jp
8
Pros:

深夜着の便だったので、24時間チェックインができるのがよかった。
飛行機が3時間遅れで念のため連絡したらすぐに大丈夫ですよーと丁寧な返信もあって好印象！

Cons:

少し壁が薄いので隣の部屋の声が聞こえる。
あと廊下の声も聞こえる。
ただ基本的に旅行客で自分も日中は外出していたので、そこまで気にならなかった

2026-10-23 • via Nuitee
B
Barbara • couple • de
10
Sehr gut
Pros:

Das Hotel liegt zentral, das Personal ist sehr aufmerksam und man kann die Koffer bis zur Abreise unterstellen. Es wurde sogar der Taxifahrer ausfindig genommen mit dem wir an den Flughafen fuhren. Wir hatten was im Taxi vergessen und dank der Hilfe von der Rezeption haben wir alles schnell wieder gekriegt😉

2026-10-22 • via Nuitee
A
A.E. Muc • family_with_children • de
7
Mi Bencoleen - ok
Pros:

Location

Cons:

Try to get a room at the end of the hallways to minimize the noise from other Guests/Personell walking/talking on the floors.
It feels like they are right IN your room.
Very insufficient noise buffer.

2026-10-22 • via Nuitee
D
David • solo_traveller • nz
5
This would have been a 4 not 2 star review had i not been kept awake at night.
Pros:

Location, staff, room, pool

Cons:

This would have been a 5 star review had management not had a policy of cleaning rooms from 10 pm to midnight. I have NEVER stayed in a hotel that does that. I basically paid for a room i couldn't sleep in because once I was woken and kept awake I couldn't get back to sleep which was awful for the 10 hour early flight I then had to struggle through.
The pillows were those hard lumpy ones. They found others for me but they were the same. I went to buy my own and left it there. They should have soft pillow options.

2026-10-22 • via Nuitee
F
Franck • family_with_children • fr
9
Pros:

La situation face au métro et aux lignes de bus.

Cons:

La fenêtre qui ne pouvait pas s'ouvrir.

2026-10-22 • via Nuitee
K
Kirsi • family_with_children • fi
9
I would come again!
Pros:

Great area: hawker center and restaurants, MRT, also walkable to many places of interest. Swimming pool, which was nice in the evenings so that you could cool off. Staff really friendly.

Cons:

The room lacked storage space.

2026-10-21 • via Nuitee
H
Helen • couple • au
8
Pros:

Near MRT station; beautiful pool deck amongst greenery.

Cons:

Some noise from other guests in the hallways and next door due to 24 hour check in.

2026-10-21 • via Nuitee
E
Egi • couple • de
10
Gerne wieder
Pros:

Sehr sauber gut Zentrumnach MRT näche

2026-10-21 • via Nuitee
Ângela • couple • pt
6
2026-10-21 • via Nuitee
H
Honoka • family_with_children • jp
8
2026-10-21 • via Nuitee
X
Xiang Ling • family_with_children • tw
10
2026-10-20 • via Nuitee
N
Nguyen • extended_group • vn
7
2026-10-20 • via Nuitee
A
Annett • family_with_children • de
8
2026-10-20 • via Nuitee
S
Samuel • solo_traveller • mt
6
Good for one night not longer
Pros:

Location

Cons:

Very noisy and easy to hear other rooms and corridors. Had disturbed sleep

2026-10-20 • via Nuitee
U
Ute • family_with_children • de
9
Pros:

Toller Poolbereich, ideale Lage mit Nähe zu Bus und Metro.

2026-10-20 • via Nuitee
H
Honey Lea Rose • couple • us
9
Overall, we had a good stay! The location was very convenient, close to the MRT, food places, and tourist attractions. T
Pros:

The property was close to everything we wanted to visit during our stay. It was conveniently located near the MRT, food places, and tourist attractions, making it easy for us to get around. Overall, the location was a big plus!

Cons:

I wish the room were a little more spacious. It was a bit difficult to open our luggage and move around comfortably, especially with all our bags. Other than that, the stay was good.

2026-10-20 • via Nuitee
S
Simone • couple • nl
5
2026-10-20 • via Nuitee