Hotel Mi Bencoolen

Hotels
Hotel Mi
8.8 (6881 reviews)
41 Bencoolen Street , Singapore , sg

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Small rooms
Disappointing breakfast

Categories

Cleanliness
8.63
The rooms were clean overall, but some issues such as dirty glasses were reported during the stay.
Service
9.6
Staff were described as polite, courteous, and helpful throughout the stay.
Location
9.64
Conveiently located near metro stations and various amenities, making it easy for guests to explore.
Room Quality
8.09
Rooms are generally small with limited space for luggage, though well equipped.
Amenities
8.62
Standard amenities provided, but some guests noted a lack of seating and issues with breakfast.
Value for Money
9.08
Generally considered good value for the money, especially with the location offered.
Food and Beverage
7.63
Breakfast options were disappointing, with complaints about quality and variety.
Overall Experience
9.1
Overall enjoyable experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:00

Property Description

Luxurious 4-Star Hotel in the Heart of Singapore

Outdoor Swimming Pool and Fitness Centre
Indulge in relaxation and wellness at our hotel's outdoor swimming pool and fully-equipped fitness centre. Unwind after a day of exploring the city or keep up with your fitness routine while enjoying your stay with us.

Multilingual Staff and Excellent Service
Our dedicated staff, fluent in English, Japanese, and Malay, are ready to assist you with any needs during your stay. From local recommendations to ensuring your comfort, we are here to make your experience memorable and hassle-free.

Prime Location near Popular Attractions
Conveniently situated just steps away from Singapore Art Museum and The Cathay, with Kwan Im Thong Hood Cho Temple and Bugis Street in close proximity, our hotel is the perfect choice for travelers looking to immerse themselves in the vibrant culture of Singapore.

Book now to experience the perfect blend of comfort, convenience, and luxury at Hotel Mi Bencoolen.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs SGD 12 per day.

Location

Guest Reviews

8.8
Based on 6881 reviews
Cleanliness: 8.63
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 7.63
Overall Experience: 9.1
M
michele family_with_children be
9
3 notti a Singapore per esplorare la città
Pros:

Abbiamo alloggiato in questo albergo per 3 notti, di passaggio a Singapore. L'albergo non presenta nulla di speciale, di fatto è più un dormitorio che un albergo, ma è perfetto per esplorare la città. Si trova a pochi passi dalla metropolitana ed i quartieri più interessanti della città si possono raggiungere anche a piedi. Lo staff è disponibile e professionale.

Cons:

La colazione, inclusa nel prezzo, non è particolarmente ricca nè buona. Avrei voluto più frutta.

2026-04-11 via Nuitee
G
Gert extended_group ee
8
Had a great time.
Pros:

The service, Tricia from the front desk was very helpful and even let us use the shower before our flight even after we had already checked out several hours before.

Cons:

The room was on the smaller side for two adults that are not spouses.

2026-04-11 via Nuitee
P
PRIYA solo_traveller au
10
2026-04-11 via Nuitee
R
Rhea extended_group lu
10
It was fun experience
Pros:

N/A

Cons:

Nothing

2026-04-11 via Nuitee
V
Vivek family_with_children in
10
2026-04-11 via Nuitee
A
Alison Woods family_with_children gb
7
Pros:

Hotel in a good location, close to food courts & transport, metro & bus stops within 1 minute walk away

Cons:

Bathroom not so clean, dirt around tap & tiles in shower corners grime

2026-04-10 via Nuitee
J
jennifer couple es
8
Viaje en pareja
Pros:

La ubicación, que en el check in nos facilitaron un documento en nuestro idioma con la información necesaria

Cons:

La limpieza de la habitaciones y el desayuno

2026-04-10 via Nuitee
M
Marc-Antoine couple ca
9
2026-04-10 via Nuitee
L
Leonardo solo_traveller it
8
2026-04-10 via Nuitee
L
Laura couple nl
10
Heel erg goed
Pros:

Alles, locatie, personeel, alles was geweldig. We
Kwamen heel vroeg aan en mochten vroeg inchecken. Zo fijn

Cons:

Geen minpunten

2026-04-10 via Nuitee
F
Frederica Lina extended_group it
9
Pros:

Great staff, good location. Comfortable room.

2026-04-10 via Nuitee
E
Elina couple ru
9
Супер расположение и высокая лояльность сотрудников
Pros:

Очень понравилось бесплатное раннее заселение, также разрешили выселиться на 2 часа позже. Ну и конечно же, супер расположение в одной минуте от метро. Напротив фуд-корт, где можно очень бюджетно поесть.

Cons:

Очень маленькие номера. На двоих с двумя чемоданами очень тесно)

2026-04-10 via Nuitee
O
Orly65 couple ar
9
Hermoso Hotel - Excelente ubicación
Pros:

La habitación es pequeña hay q saber administrar el espacio, tiene lo esencial para la estadía. Hay Caja de Seguridad dentro de un cajón de la habitación. Todo muy funcional. Excelente la limpieza. El personal siempre muy predispuesto a solucionar cualquier inconveniente.

2026-04-10 via Nuitee
R
Rebecca family_with_children au
10
Great location and the best staff
Pros:

The staff were so helpful and lovely and kind.

Cons:

The rooms are small, but to be expected,

2026-04-09 via Nuitee
E
erol solo_traveller tr
10
👍
Pros:

Herşey mükemmeldi diyebilirim otel özellikle konum olarak harika bir yerde,metro yanı başında odamız da gayet yeterli büyüklükte ve konforluydu,ayrıca kahvaltı hakkı olmamamıza rağmen Mr.fırdaus bize kahvaltı ikram ederek bizi çok memnun etti,kendisine çok teşekkür ederim bu nezaketli davranışından dolayı

Cons:

Sevmediğim birşey yoktu

2026-04-09 via Nuitee
J
Jelena solo_traveller us
6
Would not stay again because no sound proofing
Pros:

They offered me to take a shower on the departure day after check out , 3 hours after leaving my bags with them to go walk around and it was very nice . The bed was comfortable and the room was clean .

Cons:

You hear everything in the hallways and in the pool area , literally every word . No sound proofing . I left my pillow there in a yellow pillowcase and they did not reach out to me to let me know .

2026-04-09 via Nuitee
S
Shin'ichiro family_with_children jp
9
2026-04-08 via Nuitee
D
Daniel family_with_children gb
8
Overall superb, mostly for staff facilities and location
Pros:

Everything apart from below

Cons:

The breakfast was not worth having. The juice was barely colour sugar water, the coffee so weak that you could see the floor of the cub, the jam had never seen any fruit , the butter was rancid. The milk was warm for the cornflakes. The Asia style breakfast was joyless and bland. It would have been so easy to make this great. Nobody expects much for the price. Just offer the basic, but do them well IMO

2026-04-08 via Nuitee
J
JING YU family_with_children tw
9
Pros:

位置

2026-04-08 via Nuitee
R
Rodney family_with_children nz
8
Pros:

Location and comfortable bed

Cons:

Nothing

2026-04-08 via Nuitee