Venue Hotel The Lily

Hotels
•
Venue Hotel
7.8 (1498 reviews)
238 Joo Chiat Road Singapore , Singapore , SG
+65 6344 3131

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Small room
Limited amenities
No windows in some rooms

Categories

Cleanliness
7.76
Room was clean, but some mold in air vents mentioned.
Service
8.73
The staff are very friendly and helpful.
Location
8.77
The location is interesting with various shops and restaurants nearby.
Room Quality
7.22
Rooms are small with some complaints about noise and design.
Amenities
7.25
Limited amenities available, no microwave and outdated TV.
Value for Money
7.71
Some found it expensive for the services offered.
Food and Beverage
6.76
No restaurant within proximity, has to go out for food.
Overall Experience
8.23
Mixed feelings; some aspects liked but others disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:04

Property Description

Convenient Location
Venue Hotel The Lily is strategically situated in Singapore, just 600 metres from Geylang Serai Market. With OneKM Shopping Mall, Tanjong Katong Complex, and Paya Lebar Square nearby, guests have easy access to shopping and dining options.

Excellent Services
The hotel offers a tour desk, free WiFi, and a 24-hour front desk for tour arrangements and luggage storage. Guests can rely on the attentive staff for a hassle-free stay.

Accessibility
Located just 1.4 km from Paya Lebar MRT Station and 12 km from Changi Airport Singapore, Venue Hotel The Lily ensures convenience for both leisure and business travelers. Book your stay now for a memorable experience in Singapore.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that in accordance with government guidelines, all guests are required to show a physical photo ID, passport and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Location

Guest Reviews

7.8
Based on 1498 reviews
Cleanliness: 7.76
Service: 8.73
Location: 8.77
Room Quality: 7.22
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 6.76
Overall Experience: 8.23
W
wongchai • couple • th
8
Cons:

The room is too cold

2026-09-18 • via Nuitee
H
Huynh • couple • vn
10
Kì nghỉ đáng nhớ
Pros:

Chỗ ở sạch sẽ, nhân viên nhiệt tình

2026-09-17 • via Nuitee
N
Nicola • family_with_children • au
7
2026-09-16 • via Nuitee
J
JUDY • solo_traveller • sg
7
Pros:

everything ok

Cons:

no

2026-09-16 • via Nuitee
S
Sally • solo_traveller • za
10
2026-09-16 • via Nuitee
M
Maree and Kevin • couple • au
8
Hotel covered basic needs for short stay
Pros:

Very helpful staff- pleasant
Covered all basic needs for short stay
Aircon worked

Cons:

Room was small for double bed & 2 people

2026-09-14 • via Nuitee
K
Kamariera • solo_traveller • ki
10
2026-09-13 • via Nuitee
A
Alfonso • couple • es
4
2026-09-11 • via Nuitee
W
WALEED • extended_group • sa
8
2026-09-09 • via Nuitee
J
Jafar • solo_traveller • nz
8
2026-09-09 • via Nuitee
T
Te Upoko Enua • extended_group • nz
6
A bit expensive for what you get. Rooms are small
Pros:

The staff here are amazing and the location is a great place close to convenient stores, restaurants and eating places. The people in the area are friendly and welcoming.

Thankful for the late check out at no extra cost.

The hotel smells fresh and the complimentary apples at reception an added bonus.

Cons:

We booked 4 rooms which were all different. The rooms are very small. We had a twin room which was big enough for the two of us but there is not much room to move around especially with our baggage.

2 of the superior rooms we booked came without a shower door. I'm not sure if this was normal or not. The shower and toilet are in the same room with no door separating the two, so when you showered, the floor would also get wet. We moved the single beds in the twin rooms to the sides creating space in the middle to store our bags and upon doing this, it revealed so much dust on the floor underneath the beds.

The bed was a bit hard. Very minor issue.

I have stayed in many hotels, but based on standards and the money we paid per room, this has to be one of the most overpriced hotels I have stayed in

The window in our room opens up to the roof outside. there's really nothing to look out to,

The toilet paper wasn't a roll but toilet tissue.

The rooms are dated and there's only 1 lift servicing the whole hotel.

2026-09-07 • via Nuitee
H
Hashan • family_with_children • lk
10
2026-09-06 • via Nuitee
H
HIDEAKI • family_with_children • jp
8
一日中観光した後にゆっくり休むには良いお部屋でした。
Pros:

部屋が清潔で内装が綺麗でした。特に、ベッドの寝心地が良かったです。

Cons:

部屋に窓が無い点。尤も、昼間は外出しているので支障はありませんでした。MRTの駅から歩くと距離があるのですが、目の前に33番バスが通っているためバスでMRT駅まで出られるので慣れれば問題ありません。

2026-09-04 • via Nuitee
N
Noriyuki • extended_group • jp
8
Good
Pros:

Staff

Cons:

Cleaning

2026-09-04 • via Nuitee
M
Morten • solo_traveller • dk
8
Pros:

The staff were good problem solvers and were very helpfull

2026-09-02 • via Nuitee
O
Oliwia • couple • pl
7
Pros:

good offer for this price in the city, 20 minutes walk from the metro

Cons:

Small and claustrophobic rooms, problem with air conditioning - despite mixing the temperature it was very cold in the room, poorly soundproofed rooms, you could hear footsteps and conversations from the corridor, there was almost no signal in the room and the WiFi almost didn't work at all

2026-09-02 • via Nuitee
E
E O Mendes • solo_traveller • in
8
2026-09-01 • via Nuitee
C
Cheang • couple • my
8
2026-08-31 • via Nuitee
V
Vicky • family_with_children • gb
9
We enjoyed our stay
Pros:

It is a good location accessible to all kinds of transport.
Comfortable bed
Nice staff

Cons:

Toilet is very narrow .. they maximise the space .

2026-08-30 • via Nuitee
K
Kamariera • solo_traveller • ki
10
Pros:

I really like the location of the hotel, it is convenient and easy to get around. The staff are kind and helpful.

Cons:

I didn't experience any problem during my stay

2026-08-30 • via Nuitee