Venue Hotel The Lily

Hotels
•
Venue Hotel
7.8 (1498 reviews)
238 Joo Chiat Road Singapore , Singapore , SG

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Small room
Limited amenities
No windows in some rooms

Categories

Cleanliness
7.76
Room was clean, but some mold in air vents mentioned.
Service
8.73
The staff are very friendly and helpful.
Location
8.77
The location is interesting with various shops and restaurants nearby.
Room Quality
7.22
Rooms are small with some complaints about noise and design.
Amenities
7.25
Limited amenities available, no microwave and outdated TV.
Value for Money
7.71
Some found it expensive for the services offered.
Food and Beverage
6.76
No restaurant within proximity, has to go out for food.
Overall Experience
8.23
Mixed feelings; some aspects liked but others disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:04

Property Description

Convenient Location
Venue Hotel The Lily is strategically situated in Singapore, just 600 metres from Geylang Serai Market. With OneKM Shopping Mall, Tanjong Katong Complex, and Paya Lebar Square nearby, guests have easy access to shopping and dining options.

Excellent Services
The hotel offers a tour desk, free WiFi, and a 24-hour front desk for tour arrangements and luggage storage. Guests can rely on the attentive staff for a hassle-free stay.

Accessibility
Located just 1.4 km from Paya Lebar MRT Station and 12 km from Changi Airport Singapore, Venue Hotel The Lily ensures convenience for both leisure and business travelers. Book your stay now for a memorable experience in Singapore.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that in accordance with government guidelines, all guests are required to show a physical photo ID, passport and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Location

Guest Reviews

7.8
Based on 1498 reviews
Cleanliness: 7.76
Service: 8.73
Location: 8.77
Room Quality: 7.22
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 6.76
Overall Experience: 8.23
C
Carls May • solo_traveller • my
5
2026-10-17 • via Nuitee
A
Amir Syadiqin • couple • my
10
2026-10-17 • via Nuitee
S
Stephanie • couple • au
7
Great location, very quiet and comfortable bed but be prepared for a very small room.
Pros:

Great heritage location with plenty of restaurant options. Bed was small but comfortable.

Cons:

The shower over the toilet made it very challenging to have a relaxing shower. I felt very claustrophobic in the bathroom and hotel room overall. Bed could only be accessed one side of the room so it made it difficult getting in and out of the bed. Low cost of room made up for these challenges - thankfully we only stayed one night.

2026-10-16 • via Nuitee
M
MARIQUE • couple • fr
7
Cons:

Mouldy smell in room

2026-10-13 • via Nuitee
T
Thomas • solo_traveller • gb
7
Best trip I have ever done
Pros:

Very close to shops like 7-Eleven so we could get drinks and snacks after our amazing f1 experience. Lovely and very helpful staff helped us with our question. Very great experience for our first trip to Singapore

Cons:

Bathroom wasn’t great, took a lot of time and getting used to, very little space from the toilet and shower. A lot of water went everywhere every time we used it. Under the bed was very dusty and disgusting don’t think it’s been cleaned for weeks

2026-10-12 • via Nuitee
M
mal • solo_traveller • gb
9
Comfortable easy to get to MRT & shops
Pros:

Bed was nice & comfy like the layout of the hotel modern sleek.

Cons:

Shower took a bit of getting used to but worked fine no shower door water goes everywhere one I figured it out it was ok.

2026-10-12 • via Nuitee
F
federica • couple • it
8
Stanza piccola ma pulita e ottima qualità prezzo
Pros:

Camera piccola ma pulita

Cons:

Non vicinissimo ai mezzi ma ottimo rapporto qualità prezzo

2026-10-09 • via Nuitee
M
Michael • couple • au
8
Perfect location for short sightseeing trip in Singapore
Pros:

Wonderful location

Cons:

Very small room

2026-10-08 • via Nuitee
W
wongchai • couple • th
8
Cons:

The room is too cold

2026-09-18 • via Nuitee
H
Huynh • couple • vn
10
Kì nghỉ đáng nhớ
Pros:

Chỗ ở sạch sẽ, nhân viên nhiệt tình

2026-09-17 • via Nuitee
J
JUDY • solo_traveller • sg
7
Pros:

everything ok

Cons:

no

2026-09-16 • via Nuitee
S
Sally • solo_traveller • za
10
2026-09-16 • via Nuitee
N
Nicola • family_with_children • au
7
2026-09-16 • via Nuitee
M
Maree and Kevin • couple • au
8
Hotel covered basic needs for short stay
Pros:

Very helpful staff- pleasant
Covered all basic needs for short stay
Aircon worked

Cons:

Room was small for double bed & 2 people

2026-09-14 • via Nuitee
K
Kamariera • solo_traveller • ki
10
2026-09-13 • via Nuitee
A
Alfonso • couple • es
4
2026-09-11 • via Nuitee
W
WALEED • extended_group • sa
8
2026-09-09 • via Nuitee
J
Jafar • solo_traveller • nz
8
2026-09-09 • via Nuitee
T
Te Upoko Enua • extended_group • nz
6
A bit expensive for what you get. Rooms are small
Pros:

The staff here are amazing and the location is a great place close to convenient stores, restaurants and eating places. The people in the area are friendly and welcoming.

Thankful for the late check out at no extra cost.

The hotel smells fresh and the complimentary apples at reception an added bonus.

Cons:

We booked 4 rooms which were all different. The rooms are very small. We had a twin room which was big enough for the two of us but there is not much room to move around especially with our baggage.

2 of the superior rooms we booked came without a shower door. I'm not sure if this was normal or not. The shower and toilet are in the same room with no door separating the two, so when you showered, the floor would also get wet. We moved the single beds in the twin rooms to the sides creating space in the middle to store our bags and upon doing this, it revealed so much dust on the floor underneath the beds.

The bed was a bit hard. Very minor issue.

I have stayed in many hotels, but based on standards and the money we paid per room, this has to be one of the most overpriced hotels I have stayed in

The window in our room opens up to the roof outside. there's really nothing to look out to,

The toilet paper wasn't a roll but toilet tissue.

The rooms are dated and there's only 1 lift servicing the whole hotel.

2026-09-07 • via Nuitee
H
Hashan • family_with_children • lk
10
2026-09-06 • via Nuitee