Venue Hotel The Lily

Hotels
Venue Hotel
7.8 (1393 reviews)
238 Joo Chiat Road Singapore , Singapore , sg

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Small room
Limited amenities
No windows in some rooms

Categories

Cleanliness
7.76
Room was clean, but some mold in air vents mentioned.
Service
8.73
The staff are very friendly and helpful.
Location
8.77
The location is interesting with various shops and restaurants nearby.
Room Quality
7.22
Rooms are small with some complaints about noise and design.
Amenities
7.25
Limited amenities available, no microwave and outdated TV.
Value for Money
7.71
Some found it expensive for the services offered.
Food and Beverage
6.76
No restaurant within proximity, has to go out for food.
Overall Experience
8.23
Mixed feelings; some aspects liked but others disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:04

Property Description

Convenient Location
Venue Hotel The Lily is strategically situated in Singapore, just 600 metres from Geylang Serai Market. With OneKM Shopping Mall, Tanjong Katong Complex, and Paya Lebar Square nearby, guests have easy access to shopping and dining options.

Excellent Services
The hotel offers a tour desk, free WiFi, and a 24-hour front desk for tour arrangements and luggage storage. Guests can rely on the attentive staff for a hassle-free stay.

Accessibility
Located just 1.4 km from Paya Lebar MRT Station and 12 km from Changi Airport Singapore, Venue Hotel The Lily ensures convenience for both leisure and business travelers. Book your stay now for a memorable experience in Singapore.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that in accordance with government guidelines, all guests are required to show a physical photo ID, passport and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1393 reviews
Cleanliness: 7.76
Service: 8.73
Location: 8.77
Room Quality: 7.22
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 6.76
Overall Experience: 8.23
R
rajkumar family_with_children in
10
Pros:

Atmosphere, room cleanliness, overall

2026-05-08 via Nuitee
J
Jonathan solo_traveller sg
2
2026-05-08 via Nuitee
T
Thi Huyen Ngan solo_traveller vn
10
Pros:

Nice room in an actual better than picture your hotel show on Agoda, quite dark mode . Nice location as well

2026-05-05 via Nuitee
V
Veena Arora solo_traveller in
10
2026-05-04 via Nuitee
S
Samsun solo_traveller nl
5
2026-05-04 via Nuitee
L
Leslie couple sg
8
2026-05-01 via Nuitee
D
David solo_traveller au
10
Always a pleasant experience. I love stopping over in Singapore
Pros:

2nd time I’ve stayed here on transfer to UK. Great location lovely staff and small but comfortable room. I booked the superior double this time and got a window and a shower that didn’t soak my whole bathroom. Definitely worth the upgrade. Will happily stay here any time.

Cons:

Nothing

2026-04-28 via Nuitee
E
Edwin solo_traveller sg
1
Very bad
Pros:

Na

Cons:

Everything is bad

2026-04-26 via Nuitee
B
Bilamo solo_traveller cm
7
Pros:

The fact that I was moved to a different room after I made a complaint about the cigarette smell although this new room had the same strong smell a few hours later.

Cons:

The fact that my room had a strong cigarette smell on my second day.

2026-04-23 via Nuitee
V
Vehan solo_traveller lk
8
Pros:

Nice and Clean room. Nothing much to say overall good experience.

Cons:

Room was very compact and claustrophobic due to the lack of no windows.

2026-04-22 via Nuitee
J
jenny solo_traveller my
10
Pros:

All good

Cons:

Nice

2026-04-13 via Nuitee
S
Stew couple nz
6
2026-04-07 via Nuitee
A
Alexandre family_with_children pt
6
Pros:

The staff was very helpful and nice.

Cons:

The room didn’t have any windows, which is not great and a bit claustrophobic. It was advertised but it was not that clear at time of booking.

2026-04-05 via Nuitee
Y
Yong En couple my
4
They need to improve more on cleanliness.
Pros:

Location is good

Cons:

The room is quite dusty, looks like very long no one clean it. Disappointed😕 Because of the poor cleanliness, not value for money

2026-04-04 via Nuitee
A
Alma couple sg
10
2026-04-01 via Nuitee
玉萍 family_with_children sg
10
2026-04-01 via Nuitee
E
Enya Yan family_with_children my
9
Overall a fantastic stay!
Pros:

Had a fantastic staycation with family for a short event. The room is clean and spacious.

The receptionist is very mindful, professional and ready to assist – a big shoutout to Syed Iwan for arranging our family rooms with informative advice about hotel-nearby essentials throughout the booking process.

The TV has a QR code able to connect to YouTube. The aircon and wifi are strong. Has a mini fridge. Basic amenities are sufficiently provided. Filtered tap water installed.

Cons:

Room service was prompt; however, the floor was left wet after mopping (suggest another round of dry mopping) – suggest more safety awareness for the elderly and young children. The only mode of transport for our trip is Grab. There is only a single bus service – No. 33 – with few stops towards Dakota MRT.

2026-03-31 via Nuitee
R
Ronald family_with_children us
5
Decent
Pros:

Room size

Cons:

No facilities (ie restaurant, fitness room , windows)

2026-03-26 via Nuitee
C
chun yong couple cn
6
2026-03-18 via Nuitee
L
lilibeth family_with_children au
8
Pros:

The staff were very helpful and accomodating. The room was clean and the bed was comfortable. There’s filtered water in the room which was a bonus.

Cons:

Wall paper in the room needs an upgrade

2026-03-11 via Nuitee