Venue Hotel The Lily

Hotels
Venue Hotel
7.8 (1370 reviews)
238 Joo Chiat Road Singapore , Singapore , sg

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Small room
Limited amenities
No windows in some rooms

Categories

Cleanliness
7.76
Room was clean, but some mold in air vents mentioned.
Service
8.73
The staff are very friendly and helpful.
Location
8.77
The location is interesting with various shops and restaurants nearby.
Room Quality
7.22
Rooms are small with some complaints about noise and design.
Amenities
7.25
Limited amenities available, no microwave and outdated TV.
Value for Money
7.71
Some found it expensive for the services offered.
Food and Beverage
6.76
No restaurant within proximity, has to go out for food.
Overall Experience
8.23
Mixed feelings; some aspects liked but others disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:04

Property Description

Convenient Location
Venue Hotel The Lily is strategically situated in Singapore, just 600 metres from Geylang Serai Market. With OneKM Shopping Mall, Tanjong Katong Complex, and Paya Lebar Square nearby, guests have easy access to shopping and dining options.

Excellent Services
The hotel offers a tour desk, free WiFi, and a 24-hour front desk for tour arrangements and luggage storage. Guests can rely on the attentive staff for a hassle-free stay.

Accessibility
Located just 1.4 km from Paya Lebar MRT Station and 12 km from Changi Airport Singapore, Venue Hotel The Lily ensures convenience for both leisure and business travelers. Book your stay now for a memorable experience in Singapore.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that in accordance with government guidelines, all guests are required to show a physical photo ID, passport and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1370 reviews
Cleanliness: 7.76
Service: 8.73
Location: 8.77
Room Quality: 7.22
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 6.76
Overall Experience: 8.23
J
Joesil Dianne extended_group ph
8
2026-02-27 via Nuitee
S
Sam family_with_children gb
8
Pros:

Excellent value for money in a great spot between the airport and the city.

2026-02-24 via Nuitee
C
Chau Bao family_with_children au
9
This hotel is very convenient location and the price is low for the family of 4 to stay overnight. Thanks for the staffs
Pros:

Clean and convenient location

Cons:

No comment

2026-02-23 via Nuitee
D
DOREEN extended_group sg
8
2026-02-22 via Nuitee
S
seanpF9606DH Business
10
Great location, service and affordable
Pros:

Great location and friendly service. Hisham was helpful at check-in and let me
have the room early. Wan was great and the room was tidy every day I came back. Train stations and malls are close by, so it is value for money.

2026-02-12 via Tripadvisor
L
Lim couple my
10
2026-02-10 via Nuitee
S
Scenic41077417678 Family
10
GREAT! Will definitely come back again!
Pros:

Location was pretty okay considering its price. It’s a 3-min walk to the bus stop. Room was spacious and bathroom was clean. Service was great. Staff were friendly, very helpful, and very accommodating with our requests. We will definitely stay here again. 10/10

2026-02-09 via Tripadvisor
J
Jayashan Vidanapathirana family_with_children lk
10
“Consistently Clean, Safe, and Family-Friendly Stay at Venue Hotel by Lily, Singapore”
Pros:

I had the pleasure of staying at Venue Hotel by Lily with my family from 5th to 8th February 2026, returning after a positive experience in 2025. Once again, the hotel exceeded expectations and proved to be an excellent choice for a family-friendly stay in Singapore.

- Cleanliness & Management: The property was spotless and well-maintained throughout our visit. Housekeeping standards were consistently high, and the management team ensured smooth operations.
- Safety & Security: With 24-hour front desk service and attentive staff, the hotel provided a secure environment that gave us peace of mind while traveling with children.
- Convenience: The location is ideal—close to bus stops and MRT stations, making it easy to explore the city. Restaurants and laundry services nearby added to the convenience, especially for a family trip.
- Family-Friendly Atmosphere: The hotel’s welcoming environment and reliable facilities made our stay comfortable and stress-free.

Overall, Venue Hotel by Lily continues to deliver excellent value and hospitality. Its combination of cleanliness, safety, and accessibility makes it a reliable choice for families. We look forward to returning again on future visits to Singapore.

2026-02-08 via Nuitee
M
mprasad35 Family
10
Great Hotel! Would stay again.
Pros:

The hotel is conveniently located on a very beautiful street in Singapore. The rooms are small as expected in S'pore. But boy, these guys need to find a new name. There's another hotel venue around 400m and we had to drag luggage from there to here. Very conveniently located 7/11 and anna's hotel nearby had our breakfast sorted between cafes and dosai. The hotel overall was beautiful and closer to airport as well. We actually regretted changing hotel on the last day as it added to chaos and well, the service here was better. Sometimes, grass is greener on the other side, until you cross and find that it's actually a marsh. So yeah, i'd come back and stay here. The distance to city centree is there so if you are planning on cabs, then it might not be worth the price. But overall, a very nice hotel.

2026-02-06 via Tripadvisor
H
Happiness60643804613 Couples
10
Lovely Stay
Pros:

Great place to stay and have been here several times. Highly recommended for budget friendly hotel near bus stops and restaurants, including walking distance to Dunman and Geylang Serai hawker centres. Many thanks, especially to Hisham who has gone gone above and beyond to accommodate our needs. Special mention to Tes and Fitra.

2026-01-30 via Tripadvisor
J
Jamie couple gb
9
2026-01-30 via Nuitee
X
xul579 Friends getaway
10
The room can be bigger. It would be better if free water and combs could be provided.
Pros:

Good
Location:convenient, and there is a bus stop nearby.
Atmosphere:good
Rooms:clean but small
Generally speaking, it is a very good hotel and worth recommending.

2026-01-29 via Tripadvisor
R
Renske family_with_children gb
8
2026-01-29 via Nuitee
I
Istiari couple au
7
Good value for money
Pros:

The room is clean. It also has safe deposit box and small fridge. TV has channel to local TVs.

Cons:

Very small room, not much space left. Shower and toilet are within the same room, considered very small.

2026-01-29 via Nuitee
J
jose solo_traveller au
7
2026-01-28 via Nuitee
D
D507MSjank Friends getaway
10
good pricing, good bed. perfect location
Pros:

good location, affordable price, clean accomodation. it is surrounded by restaurants and food markets as well as a walking distance MRT and 7/11

2026-01-26 via Tripadvisor
T
Trek01350165586 Business
10
Great choices
Pros:

Great hotel with friendly customer services. Convenient location that nearest with few malls

2026-01-26 via Tripadvisor
L
Lai couple my
7
2026-01-26 via Nuitee
L
Lovepreet couple sg
10
Pros:

Very Good

Cons:

Excellent

2026-01-26 via Nuitee
J
Justina solo_traveller sg
2
Unfortunately I had to move to another hotel after just one night.
Pros:

Friendly staff

Cons:

Humid and heavy air in the room - hard to breathe; tiny room; tinier bathroom

2026-01-25 via Nuitee