InterContinental One Thousand Island Lake Resort by IHG

Hotels
IHG
9.2 (50 reviews)
Qiandaohu Xianshan Peninsula, Hangzhou, Chun'an, 311700 , Hangzhou , CN

Facilities

Full-service spa
Fitness facilities
Electric car charging station
Boat tours on site
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Table tennis
See all facilities

Property Description

Luxurious Amenities
Indulge in a relaxing spa day, unwind in the indoor pool, or hit the fitness center for a workout.

Gourmet Dining
Savor delicious Chinese cuisine at Xian Restaurant or opt for convenient room service. Don't forget to enjoy a drink at the bar or poolside bar.

Convenience and Comfort
Benefit from complimentary Wi-Fi, concierge services, and onsite gift shops. With 24-hour business center and 10 meeting rooms, this hotel is perfect for both leisure and work.

To elevate your stay at InterContinental One Thousand Island Lake Resort and experience true luxury, book now.

Important information:

  • The seasonal pool will be open from July to September.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HGH

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Parking

    Parking height restrictions apply

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9.2
Based on 50 reviews
M
Melissa family_with_children cn
9
2025-10-05 via Nuitee
C
Christine family_with_children cn
10
2025-09-14 via Nuitee
L
lan couple au
10
2025-09-08 via Nuitee
L
lan family_with_children au
10
2025-09-08 via Nuitee
K
Kenneth family_with_children dk
7
Good, but sub intercontinental normal standard
Pros:

Where is was situated

Cons:

Very limited English skills and none at the front desk. The hotel is a bit runned down

2025-07-20 via Nuitee
S
Sara family_with_children sa
10
A dreamy escape where everything feels just right.”
Pros:

A truly exceptional experience!

My stay at the resort was absolutely magical — beyond anything I expected! From the moment I arrived, I felt genuinely welcomed and cared for. The place exceeded my expectations in terms of cleanliness, beauty, and tranquility. Every corner speaks luxury and comfort.

But what truly made the experience unforgettable was the incredible service from Mr. Sun. It’s rare to come across someone so professional, kind, and genuinely helpful. Always smiling, patient, and ready to assist with anything — he made us feel right at home. A huge thank you to him; he’s truly an asset to the team.

I highly recommend this resort to anyone considering a stay, and I definitely hope to return soon 💛

Cons:

There’s absolutely nothing I would change — it was flawless in every way.

2025-07-17 via Nuitee
Z
Ziguang
10
Pros:

I recently stayed for one night at the InterContinental One Thousand Island Lake Resort, an IHG Hotel in Qiandaohu, and it was a delightful experience. The hotel's unique location, far from the hustle and bustle, offers a serene escape with a breathtaking view of the lake.

The check-in process was seamless, and the staff was exceptionally friendly and welcoming. My room was immaculate and very comfortable, featuring excellent amenities. The private balcony with a panoramic view of the lake was the highlight, perfect for relaxation and soaking in the beauty of the surroundings.

The resort offers several additional services that enhance the stay. I particularly enjoyed the short hiking tour and the guided trip to the best spot to watch the sunset over the lake—an unforgettable experience!

While the remote location adds to the charm and tranquility, it’s worth noting that the hotel is a 40-minute drive from the nearest town. I recommend driving or stocking up on essentials beforehand.

Overall, the value for money is incredible, especially for the stunning views and peaceful ambiance. I highly recommend this resort to travelers seeking a quiet and rejuvenating getaway.

2025-01-04 via Nuitee
X
XIN
10
great experience
Pros:

The scenery of the hotel is very charming and the facilities are very complete. It is very suitable for taking a vacation with family.The complimentary travel photos are also very nice.

2024-07-17 via Nuitee
G
Galiia solo traveller ae
8
Stunning Lake Views and Rich Amenities, but Lacks English Support
Pros:

It has the most beautiful view of the lake, featuring islands and sunsets. I recommend booking a room with a lake view; you will enjoy it. Everything in the room is so comfortable, and the style is cozy with lots of wood elements. The amenities are excellent. They also offer many activities to keep you always busy. The hotel boasts a beautiful botanical garden on the top of the mountain, many hiking trails, bicycle rentals, a spa, 2 restaurants (Chinese and Western), and a greenhouse—during my stay, you could go there to pick strawberries. There are many activities for kids too. The breakfast was amazing. Unfortunately, no one at the reception speaks English, so no one will tell you this information, and the brochures are only in Chinese. I didn’t feel that it was an international hotel. Also, it was my birthday, and no one even said "Happy Birthday," which is very odd and rude for such a level of hotel.

Cons:

Very difficult to find someone who speaks English
If it's your birthday - don't expect them to congratulate you

2024-04-17 via Nuitee
D
Danyi young couple dk
10
Exceptional
Pros:

This hotel is absolutely stunning. Probably the prettiest place I have ever stayed at. You can easily spend a whole weekend at the resort. There are a lot of things to do, including Tennis, Bike, Swimming, The staff is friendly, the breakfest is amazing and the hotel restaurant and surrounding restaurants are also amazing.

Cons:

Nothing

2024-04-14 via Nuitee
D
Daniela family with young children de
7
Good
Pros:

The location and many facilities for kids

Cons:

Cleanliness should be improved particularly the pool area was not up to standard. As we went during holidays the restaurants only offered buffet and not a la carte. The food choice though was disappointing. Eg only choice of pasta was spicy and with sea food. No French fries on the buffet for kids. We got some when we asked, but as for a kid friendly hotel simple pasta and French fries is a must

2024-04-09 via Nuitee
V
Verified traveler
10
Pros:

Room with full lake view offers a broad water and island view. Resort is quiet during winter season. But the boat service still runs despite only a handful of guests using it. Room nicely decorated except the cheap looking and ill-matched floor. Overall a nice stay.

2024-01-03 via Nuitee
L
Lei family with young children cn
10
Exceptional
2023-12-24 via Nuitee
A
Allison friends
6
Pros:

If you want to go to Thousand Island Lake, this has to be one of the top choices, especially if you want nature and solitude. The fact that there are no other hotels around the InterContinental is for me what made the hotel luxurious. If you want a lot of nightlife, activities, or shopping beyond the hotel itself, then this isn't the right choice for you. But peace and beauty or romance---it's a great choice. The rooms are big and comfortable, great pillow menu, great balcony and view. We visited when stink bugs were flying around, and the staff person who came when asked to remove the bugs was truly excellent. She was an example of great service. The hotel needs some repairs and additional staff. For example, the swimming pool and locker rooms at night were a total mess. The toilets were broken and clogged. This uncleanliness was pretty shocking. The night we ate at the restaurant, all the fresh local fish dishes were already sold out by around 7:30. I read a review that said to skip the hotel's boat ride to an island where you take a cable car to a view. I wish I listened. The view is not great and you don't see much of the lake and its islands on the way there and back. There should be a bette boat tour of the lake available, where people can enjoy seeing more of the type of gorgeous views that the lake is famous for. The view from the hotel's lake view room is really nice though. So was the sunset at the lighthouse. Improvements are needed to be considered 5 star.

2023-11-29 via Nuitee
solo traveller cn
8
Not bad.
Pros:

Very good location and hostility.

Cons:

Ask me pay the room fee via Alipay before my arrival. Very rude,inappropriate and unprofessional. I wonder if this Intercontinental is a real one. I use Booking for 10 years and always use my crediit card as guarantee all over the world. This is the first time to be asked prepay a desk pay booking.

2023-08-20 via Nuitee
W
Wenfei family with young children dk
9
Superb
2023-07-17 via Nuitee
W
Wenjing family with young children sg
10
Exceptional
2023-07-09 via Nuitee
M
Marco family with young children gb
3
Terrible service, lazy staff
Pros:

Nice views of the lake

Cons:

The staff kept 2 out of 3 swimming pools closed for no reason. Swimming pool staff shouting at kids, terrible customer service.

2023-07-02 via Nuitee
V
Verified traveler
8
景色很美
Pros:

可能因為疫情關係,行政酒廊的待遇差了,平日雞尾酒時段只有好少數的小食及飲品供應,感到失望,但房間的湖景很美,酒店的打咭點也多

2023-03-05 via Nuitee
A
Alberto young couple br
10
Exceptional
2023-01-07 via Nuitee