Craven Hotel

Hotels
4.5 (4112 reviews)
10-11 Craven Terrace , London , gb

Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Staff helpfulness
Cons:
Cleanliness issues
Room quality inadequate

Categories

Cleanliness
2.25
Numerous complaints about the cleanliness of the rooms and facilities.
Service
7.25
Staff were described as helpful in some reviews, but overall service evaluations were mixed.
Location
8.25
Convenient location noted positively by several guests.
Room Quality
2.75
Many reviews highlighted issues such as small rooms, uncomfortable beds, and outdated facilities.
Amenities
3.25
Limited amenities mentioned with frequent usage complaints.
Value for Money
3.25
Concerns raised about the quality relative to the price charged.
Food and Beverage
4.25
No specific mentions; assumed standard for this hotel type.
Overall Experience
4.75
Overall expectation not met as significant issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:11

Property Description

Convenient Location near Hyde Park
Located just a minute away from the renowned Hyde Park, Park Avenue Inn Craven London Hyde Park offers a prime location for your stay in London. With easy access to the lush greenery and recreational activities in the park, you can enjoy a relaxing retreat amidst the bustling city.

Modern Amenities and Services
Enjoy the convenience of a 24-hour reception and complimentary Wi-Fi during your stay at our 3-star hotel. All our rooms are equipped with a TV set and complimentary toiletries, ensuring a comfortable and enjoyable experience for our guests.

Easy Access to Popular Attractions
Situated within a short walk from Lancaster Gate Underground Station and Paddington Rail Station, our hotel provides easy access to iconic landmarks such as Oxford Street, Buckingham Palace, the British Museum, and the Royal Albert Hall. Immerse yourself in the rich culture and history of London during your stay at Park Avenue Inn Craven London Hyde Park.

Book your stay now at Park Avenue Inn Craven London Hyde Park for a memorable experience in the heart of London.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MAN

Property Policies

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.5
Based on 4112 reviews
Cleanliness: 2.25
Service: 7.25
Location: 8.25
Room Quality: 2.75
Amenities: 3.25
Value for Money: 3.25
Food and Beverage: 4.25
Overall Experience: 4.75
N
Nuria couple es
10
2026-04-11 via Nuitee
L
Louise couple gb
1
Depressing , prison cell level . Only booked this very last minute as booked the wrong date for original date due to ext
Pros:

Location was good for second night in London to be close to Paddington Station.
Booked very last minute regrettable!

Cons:

Dirty, broken fixtures and fittings.
Couldn’t open window so claustrophobic especially with plastic blind that had no option to roll up keeping room dark and prison like .
Bed was out of line with mark on bed sheet .
Hole in bathroom door, no Shelf as broken off to put toiletries.

Dust, Limescale, dirty shower .
Smell of muskiness on entering room.
No kettle or Tea, coffee .
Wouldn’t take a shower due to filth and only had a couple shampoo sachets and hand soap .

Tv not working. Booked last minute , feel even if they had gone through the room check experience would be the same as No feedback from complaint they obviously don’t care about customers due to looking up reviews afterwards.

There are better places if you search broader I filtered my search low to high and chose a price match to original hotel however after booking saw that the order of prices were not in order low to high and £8.00 credit doesn’t cover any goodwill to be frank .

Will definitely broaden my searches from now on.

2026-04-06 via Nuitee
K
Khine couple mm
1
2026-04-05 via Nuitee
I
Ismael_Mello couple br
5
2026-04-04 via Nuitee
extended_group gb
5
2026-04-03 via Nuitee
K
Kubra solo_traveller gb
1
berbattı
Pros:

yoktu

Cons:

sitedeki gibi değildi. oda rutubetli ve banyo musluları kırıktı, tavandan üst kattaki dultan su sızıyordu

2026-03-31 via Nuitee
S
Simon Nicolas couple de
7
2026-03-29 via Nuitee
R
Ross solo_traveller je
4
This was a cheap room for 1 night stay for convenience but the whole hotel is super run down.
Pros:

Close the Royal Albert Hall & Hyde Park

Cons:

Room was tiny, with a tiny shower. The drain was blocked so the water in the shower wasn’t draining away and toilet seat was broken.

This was a cheap room for 1 night stay for convenience but the whole hotel is super run down.

2026-03-29 via Nuitee
N
nawab couple gb
1
Pros:

Just location

Cons:

Facilities

2026-03-27 via Nuitee
A
Alessio solo_traveller gb
1
Pros:

Great location

Cons:

Dirty room, not clean and dust everywhere. There was a hole in the ceiling that let all the air come through during the night (it was windy). Window couldn’t be closed. My room was changed when spoke with the receptionist, but I will never stay here again.

2026-03-26 via Nuitee
S
Sofija solo_traveller gb
8
2026-03-25 via Nuitee
F
Francisco Jose solo_traveller es
1
Pros:

Perder dinero que no te devuelven

Cons:

La habitación estaba super sucia y llena de polvo , si eres alérgico o asmático puedes acabar muerto , tras darme un ataque de alergia hable con el hotel porque no podía dormir por razones médicas ahí y la solución que me dieron era cambiarme a otra habitación igual de sucia , con paredes y las sábanas llenas de caca y mocos , booking no se ha hecho responsable y he perdido 400€ a pesar de no haber podido dormir ninguna noche ahí porque me asfixiaba y tener que gastarme dinero en otro hotel que he tenido que pagar yo

2026-03-25 via Nuitee
D
Deejae couple gb
7
Pros:

Everhthing

Cons:

Npthing

2026-03-25 via Nuitee
R
Richard solo_traveller gb
4
2026-03-24 via Nuitee
A
Alex solo_traveller gb
6
2026-03-23 via Nuitee
C
Corina couple gb
7
OK for a last minute stay
Pros:

Flexible check-in, the receptionist was very welcoming too, and the hotel was easy to find and ideally located close to Paddington station. The price was reasonable for the room.

Cons:

The bathroom was not very clean and the fridge in the room was full of mould and dirty. The bedding was fine but not so comfortable.

2026-03-22 via Nuitee
M
miriam couple es
1
Pésimo
Pros:

Nada

Cons:

Las habitaciones no son las de las fotos. Todo asqueroso, muy sucio. Habitacion muy pequeña. Muchísimo ruido. Huele mal… recomiendo que se duerma en la calle antes que ahí.

2026-03-22 via Nuitee
A
Adrian solo_traveller gb
9
Pros:

Comfortable bed

2026-03-22 via Nuitee
A
Antonio couple gb
2
2026-03-21 via Nuitee
B
Bruna solo_traveller br
10
2026-03-17 via Nuitee