Craven Hotel

Hotels
4.5 (4088 reviews)
10-11 Craven Terrace , London , gb

Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Staff helpfulness
Cons:
Cleanliness issues
Room quality inadequate

Categories

Cleanliness
2.25
Numerous complaints about the cleanliness of the rooms and facilities.
Service
7.25
Staff were described as helpful in some reviews, but overall service evaluations were mixed.
Location
8.25
Convenient location noted positively by several guests.
Room Quality
2.75
Many reviews highlighted issues such as small rooms, uncomfortable beds, and outdated facilities.
Amenities
3.25
Limited amenities mentioned with frequent usage complaints.
Value for Money
3.25
Concerns raised about the quality relative to the price charged.
Food and Beverage
4.25
No specific mentions; assumed standard for this hotel type.
Overall Experience
4.75
Overall expectation not met as significant issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:11

Property Description

Convenient Location near Hyde Park
Located just a minute away from the renowned Hyde Park, Park Avenue Inn Craven London Hyde Park offers a prime location for your stay in London. With easy access to the lush greenery and recreational activities in the park, you can enjoy a relaxing retreat amidst the bustling city.

Modern Amenities and Services
Enjoy the convenience of a 24-hour reception and complimentary Wi-Fi during your stay at our 3-star hotel. All our rooms are equipped with a TV set and complimentary toiletries, ensuring a comfortable and enjoyable experience for our guests.

Easy Access to Popular Attractions
Situated within a short walk from Lancaster Gate Underground Station and Paddington Rail Station, our hotel provides easy access to iconic landmarks such as Oxford Street, Buckingham Palace, the British Museum, and the Royal Albert Hall. Immerse yourself in the rich culture and history of London during your stay at Park Avenue Inn Craven London Hyde Park.

Book your stay now at Park Avenue Inn Craven London Hyde Park for a memorable experience in the heart of London.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MAN

Property Policies

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.5
Based on 4088 reviews
Cleanliness: 2.25
Service: 7.25
Location: 8.25
Room Quality: 2.75
Amenities: 3.25
Value for Money: 3.25
Food and Beverage: 4.25
Overall Experience: 4.75
R
Roszaman couple gb
1
Cons:

Thw hotel was moldy and the windows where not secure on the bacment was not sound proofed what so ever

2026-02-14 via Nuitee
M
Mellor solo_traveller gb
10
2026-02-13 via Nuitee
K
KHALAF solo_traveller gb
1
2026-02-12 via Nuitee
D
Deejae couple gb
8
Pros:

Long stay

Cons:

The prices

2026-02-12 via Nuitee
S
sagar couple gb
1
Poor , dirty bathroom and room
Pros:

Tbh
Very poor and staff are sad
No smile

Cons:

Bad experience and never come back again

2026-02-11 via Nuitee
E
Ellie couple gb
1
2026-02-08 via Nuitee
P
Pietro extended_group it
2
Pros:

Only the postion

Cons:

The room was very dirty. The bathroom was disgusting. All the hotel was old and dirty.

2026-02-08 via Nuitee
K
Khairul Nizam extended_group gb
5
2026-01-31 via Nuitee
P
Patrick solo_traveller gb
7
2026-01-31 via Nuitee
S
SARA couple sa
5
2026-01-28 via Nuitee
S
SARA couple sa
4
2026-01-28 via Nuitee
F
FUAD couple sa
5
2026-01-27 via Nuitee
C
Christopher solo_traveller gb
10
Pros:

Nice staff, clean

2026-01-25 via Nuitee
W
Wane couple gb
1
2026-01-23 via Nuitee
A
Assia family_with_children fr
1
Pros:

L’emplacement

Cons:

La saleté, c’était vraiment horrible.

2026-01-22 via Nuitee
J
Jesse solo_traveller ie
8
2026-01-21 via Nuitee
F
Fatemah couple gb
1
‏Very bad experience.
Pros:

Very bad experience.
The hotel cleanliness was extremely poor. I did not stay at all — I only stayed for about 15 minutes and then left to another hotel. The room was dirty and unacceptable. I am requesting a full refund. I do not recommend this hotel to anyone.

Cons:

Very bad experience.
The hotel cleanliness was extremely poor. I did not stay at all — I only stayed for about 15 minutes and then left to another hotel. The room was dirty and unacceptable. I am requesting a full refund. I do not recommend this hotel to anyone.

2026-01-21 via Nuitee
J
Joana couple pt
4
Surpresa desagradável nos quartos atribuídos
Pros:

Localização

Cons:

As fotos do hotel não correspondem aos quartos.
Pouca higiene, o segundo quarto que foi atribuído por o primeiro não ter condições (infiltrações no quarto no qual uma parte do teto estava tapado com uma espécie de cartolina, Dimensões do quarto serem pequenas tinha de que andar de lado, a janela deixava entrar o frio e a casa de banho estava avariada) o segundo já era ligeiramente maior, mas no lavatório havia restos de espuma barba com barba e os lençóis tinham cabelos.
E os cartões do quarto estavam sempre a desmagnetizar

2026-01-21 via Nuitee
A
Ariadna couple es
6
2026-01-20 via Nuitee
M
Mazin extended_group om
1
Cons:

The room was extremely small, and the bathroom was also very cramped, making the stay uncomfortable.

In addition, the staff behavior was very poor, and we felt unwelcome and uncomfortable during our stay.

Overall, it was a bad experience, and I do not recommend this hotel.

2026-01-20 via Nuitee