York Pavilion Hotel, BW Signature Collection

Hotels
•
Sure Hotel Collection by Best Western
7.8 (5118 reviews)
Main Street , York , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great value for money
Cons:
Room quality concerns
Inconsistent food quality

Categories

Cleanliness
7.44
Some reviews mentioned good cleanliness, but also mentioned average food quality which could indicate cleanliness issues.
Service
8.41
Many reviews highlighted friendly and helpful staff.
Location
8.45
Multiple reviews stated that the location is convenient with good access to the town.
Room Quality
6.9
Some guests had complaints about room quality being poor.
Amenities
7.93
Good amenities were mentioned, although some guests found breakfast items underwhelming.
Value for Money
8.39
Reviews frequently indicated that the hotel offers excellent value for money.
Food and Beverage
6.94
Several reviews mentioned food quality as average or overpriced.
Overall Experience
7.91
General sentiment was positive, with many guests expressing satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:22

Property Description

Indulge in Tranquility and History

Luxurious Bedrooms and Charming Gardens

At York Pavilion Hotel, experience a range of individually designed bedrooms, from standard to four-poster options, all equipped with modern amenities for your comfort. Relax in the hotel's two courtyard gardens or unwind in the cozy lounges by the open log fire.

Delightful Dining and Convenient Location

Enjoy local specialties and afternoon teas at the hotel's bar, or opt for bar snacks and pizza. With a park and ride service at your doorstep, explore the historic city of York while reveling in the peaceful ambiance of a country house setting.

Explore and Unwind

Embark on scenic walks along the river bank or take a short stroll to the old city. Fulford Golf Club and York University are a quick drive away, offering convenient leisure options. Don't miss the chance to add a delicious breakfast before your stay for a perfect start to your day.

To experience the charm and convenience of York Pavilion Hotel, book your stay now!

Important information:

The car park is limited to 40 spaces for 63 rooms and available for GBP 15.00 per night. Breakfast is available on arrival for GBP 15.95 per person, otherwise breakfast will be charged at GBP 19.95 if taken on the day.

There is a GBP 25 allowance per person per night in the restaurant, excluding drinks, for all half-board included bookings.

Meals are available from Monday to Saturday 12:00-20:45 in Langton's.

The Sunday lunch menu is available every Sunday from 12:00-20:00 along with the daily specials.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £15 per person per stay when using an available cot.
    Children up to and including 12 years old stay for £40 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

7.8
Based on 5118 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 6.94
Overall Experience: 7.91
D
david • solo_traveller • gb
8
2026-06-27 • via Nuitee
D
Danny • solo_traveller • gb
3
Won't go back
Pros:

The staff are great, the building and ground are lovely and I like the little trek in to town

Cons:

I have been before my last visit and loved it, but this visit the room was dirty the food was shocking it even have a notice on reception basically saying go eat somewhere else

2026-06-27 • via Nuitee
S
swain • solo_traveller • gb
7
Cheap and cheerful
Pros:

Price, rooms big and four poster bed. Breakfast was very good

Cons:

Looking tired and needs a refit. Little thing like window latches not working chipped furniture peeling paint. Fix these details an the room is a10/10

2026-06-26 • via Nuitee
S
Saloni • couple • jp
7
2026-06-26 • via Nuitee
A
Andrew • solo_traveller • gb
7
2026-06-25 • via Nuitee
R
Rosemary • solo_traveller • gb
8
Pros:

Near the uni of York!

Cons:

Thin walls re sound

2026-06-25 • via Nuitee
L
Lee • solo_traveller • gb
10
Pros:

The hotel was beautiful in a great location, the bus service was close by which was handy

Cons:

N/A

2026-06-25 • via Nuitee
G
Gayle • solo_traveller • gb
7
Pros:

Easy to find. Handy parking. Good location for visiting university campus. Friendly and welcoming staff

2026-06-24 • via Nuitee
I
Isla • family_with_children • es
8
Pros:

Very friendly, efficient staff. Lovely gardens

Cons:

Extra £15 to park overnight in the car park - rip off and not advertised anywhere in the pre-booking info.

2026-06-24 • via Nuitee
R
Rachel • couple • gb
8
2026-06-24 • via Nuitee
I
Ieva • solo_traveller • gb
9
Pros:

Good location, friendly staff, lovely garden.

Cons:

We had just cold water.

2026-06-23 • via Nuitee
D
David • extended_group • gb
5
Lovely hotel, great bus service in to York for £2
Pros:

Lovely property

Cons:

No hot water, couldn’t have a shower

2026-06-22 • via Nuitee
W
Wendy • family_with_children • gb
4
2026-06-22 • via Nuitee
D
Damian • family_with_children • us
10
It’s been the best hotel I’ve stayed at during my time in the UK.
Pros:

The staff was amazing. Accommodating and personable.

Cons:

No notes.

2026-06-22 • via Nuitee
C
Cara • couple • gb
8
Pros:

Very beautiful property . Kelsie was fantastic and very helpful. I would recommend

2026-06-22 • via Nuitee
C
Christoph • solo_traveller • de
9
2026-06-22 • via Nuitee
S
Sook L • family_with_children • gb
8
Friendly staff and clean rooms
Pros:

Location near bus routes. Walkable to city centre (40 mins but we wanted to!)
Safe and quaint features reminiscent of its past as a farmhouse. Free onsite parking.

Cons:

Perhaps a little refresh on the styling but nothing major as it seems in line with the history and aesthetic of the farmhouse vibes

2026-06-21 • via Nuitee
S
Samuel • solo_traveller • gb
2
2026-06-21 • via Nuitee
R
Robert • solo_traveller • gb
10
This is an absolute cracking venue
Pros:

Everything

Cons:

Nothing

2026-06-21 • via Nuitee
W
Wesley • solo_traveller • gb
5
It was ok but expected more from a best western
Pros:

Clean and tidy

Cons:

They have parking but didn’t tell me it was 15 pound a night until I got there
The rooms need updating

2026-06-20 • via Nuitee