York Pavilion Hotel, BW Signature Collection

Hotels
•
Sure Hotel Collection by Best Western
7.8 (5181 reviews)
Main Street , York , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great value for money
Cons:
Room quality concerns
Inconsistent food quality

Categories

Cleanliness
7.44
Some reviews mentioned good cleanliness, but also mentioned average food quality which could indicate cleanliness issues.
Service
8.41
Many reviews highlighted friendly and helpful staff.
Location
8.45
Multiple reviews stated that the location is convenient with good access to the town.
Room Quality
6.9
Some guests had complaints about room quality being poor.
Amenities
7.93
Good amenities were mentioned, although some guests found breakfast items underwhelming.
Value for Money
8.39
Reviews frequently indicated that the hotel offers excellent value for money.
Food and Beverage
6.94
Several reviews mentioned food quality as average or overpriced.
Overall Experience
7.91
General sentiment was positive, with many guests expressing satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:22

Property Description

Indulge in Tranquility and History

Luxurious Bedrooms and Charming Gardens

At York Pavilion Hotel, experience a range of individually designed bedrooms, from standard to four-poster options, all equipped with modern amenities for your comfort. Relax in the hotel's two courtyard gardens or unwind in the cozy lounges by the open log fire.

Delightful Dining and Convenient Location

Enjoy local specialties and afternoon teas at the hotel's bar, or opt for bar snacks and pizza. With a park and ride service at your doorstep, explore the historic city of York while reveling in the peaceful ambiance of a country house setting.

Explore and Unwind

Embark on scenic walks along the river bank or take a short stroll to the old city. Fulford Golf Club and York University are a quick drive away, offering convenient leisure options. Don't miss the chance to add a delicious breakfast before your stay for a perfect start to your day.

To experience the charm and convenience of York Pavilion Hotel, book your stay now!

Important information:

The car park is limited to 40 spaces for 63 rooms and available for GBP 15.00 per night. Breakfast is available on arrival for GBP 15.95 per person, otherwise breakfast will be charged at GBP 19.95 if taken on the day.

There is a GBP 25 allowance per person per night in the restaurant, excluding drinks, for all half-board included bookings.

Meals are available from Monday to Saturday 12:00-20:45 in Langton's.

The Sunday lunch menu is available every Sunday from 12:00-20:00 along with the daily specials.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £15 per person per stay when using an available cot.
    Children up to and including 12 years old stay for £40 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

7.8
Based on 5181 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 6.94
Overall Experience: 7.91
H
helen • couple • gb
8
2026-07-11 • via Nuitee
C
Claire • couple • gb
8
2026-07-11 • via Nuitee
R
Richard • solo_traveller • gb
10
Pros:

Close to the city and very nice stay for the evening

Cons:

Staff very helpful

2026-07-11 • via Nuitee
D
David • couple • gb
8
2026-07-11 • via Nuitee
D
Debra • solo_traveller • gb
5
2026-07-10 • via Nuitee
S
Suzanne • couple • gb
3
We won’t be returning.
Pros:

It was convenient for the bus and the local pub which was where we ate dinner as the restaurant has closed on site.

Cons:

It was very tired, shabby and hot. The £15 parking on site was unexpected and unwelcome.

2026-07-09 • via Nuitee
B
Beverley • solo_traveller • gb
10
2026-07-09 • via Nuitee
B
Brian • solo_traveller • gb
10
Pros:

Yeah very helpful

2026-07-09 • via Nuitee
A
Andrew • couple • gb
3
will not use this hotel facility again
Pros:

Location.

Cons:

Getting wi fi to work, checking fridges are working, and properly defrosted.
Clean lounge windowsills, and repair rusty leaking radiator control, in bathroom.

2026-07-07 • via Nuitee
K
Kerstin • solo_traveller • de
9
Pros:

Schönes Hotel. Etwas vom Stadtkern entfernt aber dennoch gut gelegen. Das Pub gegenüber ist super.

2026-07-07 • via Nuitee
M
Mitchell • solo_traveller • tw
10
Pros:

We loved it and our room was amazing... 25 minutes walk to town and you have.a riverside option. Breakfast was great.

Cons:

Little bit in need of a decor update.

2026-07-07 • via Nuitee
V
Vincent • couple • gb
8
2026-07-06 • via Nuitee
D
dave • solo_traveller • gb
9
Pros:

rooms great,staff very helpful just a nice place

2026-07-06 • via Nuitee
J
Jan • couple • de
9
2026-07-05 • via Nuitee
M
Muhammed Talha • extended_group • gb
9
Pros:

Whenever I think of York, this is always the hotel that comes to mind. Its historic character, nostalgic atmosphere, and the charming archway you walk through from the car park to the hotel always remind me of scenes from a novel with hidden passageways and mysterious connections.

I stayed here around New Year’s last year, and this time I returned to York for a summer shopping trip. Once again, I chose this hotel because it has some of the friendliest and most welcoming staff I’ve ever met.

This was my third stay, and once again everything was excellent. I left just as satisfied as on my previous visits. If I return to York in the future, I already know exactly where I’ll be staying.

2026-07-04 • via Nuitee
D
David • couple • gb
9
2026-07-04 • via Nuitee
G
George • solo_traveller • gb
6
A shadow of what it was.
Pros:

Have stayed here three times before so knew what to expect.

Breakfast is good but the service very slow - even at 0730 when service starts. I'd had cereal, coffee and toast and was leaving before I was asked if I wanted anything cooked. The breakfast is good but the service is understaffed.

The restaurant is now closed - for me a real negative - I was told on checking in. Asked for a booking at the pub across the road but that was not made.

Cons:

I don't want to have to pay for taxis into York centre or be tied to the pub, good food but very busy and noisy.

2026-07-04 • via Nuitee
A
Angela • couple • gb
10
very comfortable and vaue for money
Pros:

everything

Cons:

nothing to dislike

2026-07-04 • via Nuitee
A
Alex • solo_traveller • gb
8
A bit of character and great location.
Pros:

The hotel has character. Its an attractive 18th century building. All the rooms are different so makes a pleadant change from bland, corporate offerings. Decent breakfast.

Cons:

The bathrooms could do with some renovation.

2026-07-03 • via Nuitee
E
Elaine • couple • gb
8
Perfect location and facilities for our needs.
Pros:

Breakfast was very good. We had plenty of fans in the room to help keep cool. The iron and ironing board were very useful. The location is the main reason for our choice.

Cons:

Our room was up 2 flights of stairs. The second is quite narrow. The member of staff did offer to carry our bags up though but we declined.

2026-07-03 • via Nuitee