York Pavilion Hotel, BW Signature Collection

Hotels
•
Sure Hotel Collection by Best Western
7.8 (5214 reviews)
Main Street , York , gb
+44 7897 031134

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great value for money
Cons:
Room quality concerns
Inconsistent food quality

Categories

Cleanliness
7.44
Some reviews mentioned good cleanliness, but also mentioned average food quality which could indicate cleanliness issues.
Service
8.41
Many reviews highlighted friendly and helpful staff.
Location
8.45
Multiple reviews stated that the location is convenient with good access to the town.
Room Quality
6.9
Some guests had complaints about room quality being poor.
Amenities
7.93
Good amenities were mentioned, although some guests found breakfast items underwhelming.
Value for Money
8.39
Reviews frequently indicated that the hotel offers excellent value for money.
Food and Beverage
6.94
Several reviews mentioned food quality as average or overpriced.
Overall Experience
7.91
General sentiment was positive, with many guests expressing satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:22

Property Description

Indulge in Tranquility and History

Luxurious Bedrooms and Charming Gardens

At York Pavilion Hotel, experience a range of individually designed bedrooms, from standard to four-poster options, all equipped with modern amenities for your comfort. Relax in the hotel's two courtyard gardens or unwind in the cozy lounges by the open log fire.

Delightful Dining and Convenient Location

Enjoy local specialties and afternoon teas at the hotel's bar, or opt for bar snacks and pizza. With a park and ride service at your doorstep, explore the historic city of York while reveling in the peaceful ambiance of a country house setting.

Explore and Unwind

Embark on scenic walks along the river bank or take a short stroll to the old city. Fulford Golf Club and York University are a quick drive away, offering convenient leisure options. Don't miss the chance to add a delicious breakfast before your stay for a perfect start to your day.

To experience the charm and convenience of York Pavilion Hotel, book your stay now!

Important information:

The car park is limited to 40 spaces for 63 rooms and available for GBP 15.00 per night. Breakfast is available on arrival for GBP 15.95 per person, otherwise breakfast will be charged at GBP 19.95 if taken on the day.

There is a GBP 25 allowance per person per night in the restaurant, excluding drinks, for all half-board included bookings.

Meals are available from Monday to Saturday 12:00-20:45 in Langton's.

The Sunday lunch menu is available every Sunday from 12:00-20:00 along with the daily specials.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Location

Guest Reviews

7.8
Based on 5214 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 6.94
Overall Experience: 7.91
V
Victoria • couple • gb
10
We loved every second breakfast had lots of options that were all yummy everywhere was beautifully decorated and the sta
Pros:

Gardens are stunning staff really polite and always happy to help and advise on things to do and places so see rooms spotless and cosy with plenty of space and the entire building is beautifully decorated and easy to get too

2026-08-08 • via Nuitee
J
Juneja • couple • gb
10
Good and quaint
Pros:

It’s was a beautiful property especially for the price

Cons:

Not a whole lot to be fair was only there one night

2026-08-08 • via Nuitee
C
Carol • couple • gb
10
A relaxing ambiance and quiet location, great for running and walking!
Pros:

An elegant period building with lovely greenery, quiet location, with lovely riverside walking into York. Very good staff - polite and professional. Loved our room on 3rd floor at back of property.

Cons:

Nothing really. Pity they don’t serve evening meals, but good bar.

2026-08-08 • via Nuitee
M
Maisie • couple • gb
10
Pros:

A really lovely staff who gave us a t-shirt as we forgot ours! Amazing cocktails and the room was lovely.

Cons:

N/A

2026-08-07 • via Nuitee
K
karl • couple • gb
10
Pros:

Beautiful room , big and comfortable

2026-08-07 • via Nuitee
K
Kirsten • family_with_children • de
7
Pros:

Das Gebäude ist sehr schön und das Personal sehr freundlich.

Cons:

Die Betten könnten bequemer sein!

2026-08-06 • via Nuitee
H
hazel • solo_traveller • gb
9
Pros:

Great staff. Good breakfast 😋 close to bus stop for York centre

Cons:

Having to pay £15 per night for parking

2026-08-06 • via Nuitee
C
Ciaran • solo_traveller • gb
9
2026-08-05 • via Nuitee
R
Richard • extended_group • gb
9
2026-08-05 • via Nuitee
R
Richard • extended_group • gb
9
2026-08-05 • via Nuitee
L
Lindsey • solo_traveller • gb
7
One night stay
Pros:

The bed was comfortable - the room was a decent size. Breakfast staff were friendly and the breakfast was tasty ( although half a black pudding disc seems a bit stingy)! Bar staff were friendly - making a special drink on request. It was quiet and the outside areas were very nice.

Cons:

I didn't like the fact that as soon as you walk in there is a sign blaming Westminster for rising costs (?) meaning that lunch has been stopped. Lots of things are more expensive and not necessarily Westminster's fault - plus do people really need reminding.. You could reduce costs by not leaving the lights on in. the rooms once they've been cleaned and waiting for guests. This is also more environmentally friendly. I think the £15 parking fee for residents (which is ridiculous )must also help with costs. We were there for a funeral and got a room cheaper on than the reduced rate offered to the other funeral goers.

2026-08-04 • via Nuitee
E
Elizen • solo_traveller • nl
8
Fijn hotelletje.
Pros:

Heel pittoresk. Lekkere bedden. Goed ontbijt. Super locatie. Zo in de bus naar York.

Cons:

Erg warm op de kamer. Wel een fan ter beschikking, maar koelde niet echt af.

2026-08-04 • via Nuitee
L
Lone • couple • dk
10
2026-08-04 • via Nuitee
S
Szymon • solo_traveller • pl
8
2026-08-04 • via Nuitee
K
Kath • solo_traveller • gb
8
2026-08-04 • via Nuitee
P
Pauline • couple • gb
5
Great location let down by poor state of hotel facilities.
Pros:

Proximity to city centre

Cons:

Whole room needed a re furb. . Bathroom very old and in need of tlc. Tv didn’t work in the room.
Not able to get a meal at evening time in the hotel so had to find somewhere to eat out. Had to pay £15 per night to park my car in the hotel car park, why???

2026-08-03 • via Nuitee
J
jane • couple • gb
7
2026-08-02 • via Nuitee
N
NICHOLAS • extended_group • gb
8
Great location
Pros:

Location, breakfast and staff

Cons:

Could do with a little bit redecoration in the bath room

2026-08-02 • via Nuitee
M
Michele • solo_traveller • fr
7
2026-08-02 • via Nuitee
D
Debbie • solo_traveller • gb
10
Pros:

Brilliant location and beautiful hotel

Cons:

Very helpful when booking

2026-07-25 • via Nuitee