York Pavilion Hotel, BW Signature Collection

Hotels
•
Sure Hotel Collection by Best Western
7.8 (5307 reviews)
Main Street , York , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great value for money
Cons:
Room quality concerns
Inconsistent food quality

Categories

Cleanliness
7.44
Some reviews mentioned good cleanliness, but also mentioned average food quality which could indicate cleanliness issues.
Service
8.41
Many reviews highlighted friendly and helpful staff.
Location
8.45
Multiple reviews stated that the location is convenient with good access to the town.
Room Quality
6.9
Some guests had complaints about room quality being poor.
Amenities
7.93
Good amenities were mentioned, although some guests found breakfast items underwhelming.
Value for Money
8.39
Reviews frequently indicated that the hotel offers excellent value for money.
Food and Beverage
6.94
Several reviews mentioned food quality as average or overpriced.
Overall Experience
7.91
General sentiment was positive, with many guests expressing satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:22

Property Description

Indulge in Tranquility and History

Luxurious Bedrooms and Charming Gardens

At York Pavilion Hotel, experience a range of individually designed bedrooms, from standard to four-poster options, all equipped with modern amenities for your comfort. Relax in the hotel's two courtyard gardens or unwind in the cozy lounges by the open log fire.

Delightful Dining and Convenient Location

Enjoy local specialties and afternoon teas at the hotel's bar, or opt for bar snacks and pizza. With a park and ride service at your doorstep, explore the historic city of York while reveling in the peaceful ambiance of a country house setting.

Explore and Unwind

Embark on scenic walks along the river bank or take a short stroll to the old city. Fulford Golf Club and York University are a quick drive away, offering convenient leisure options. Don't miss the chance to add a delicious breakfast before your stay for a perfect start to your day.

To experience the charm and convenience of York Pavilion Hotel, book your stay now!

Important information:

The car park is limited to 40 spaces for 63 rooms and available for GBP 15.00 per night. Breakfast is available on arrival for GBP 15.95 per person, otherwise breakfast will be charged at GBP 19.95 if taken on the day.

There is a GBP 25 allowance per person per night in the restaurant, excluding drinks, for all half-board included bookings.

Meals are available from Monday to Saturday 12:00-20:45 in Langton's.

The Sunday lunch menu is available every Sunday from 12:00-20:00 along with the daily specials.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Location

Guest Reviews

7.8
Based on 5307 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 6.94
Overall Experience: 7.91
A
Angela • couple • gb
10
it was comfortable as alwsys
Pros:

its ethnicity and the gargden

Cons:

nothing

2026-10-17 • via Nuitee
P
Pat • couple • gb
10
Lovely comfortable hotel. Great staff and good position for local transport.
Pros:

Our room was lovely. Plenty of room and everything one needs while away from home. Comfortable bed and spacious room.
Breakfast was great. Plenty of choices. Staff were very efficient and friendly.

Cons:

Our remote control for the TV wasn’t working when we arrived but was quickly rectified. Liked everything else.

2026-10-16 • via Nuitee
S
sharon • couple • gb
10
Lovely weekend stay, beautiful place and very helpful start
Pros:

Close to town centre and beautiful building

Cons:

Nothing

2026-10-15 • via Nuitee
B
Brown • solo_traveller • gb
7
2026-10-15 • via Nuitee
S
Sarah • couple • gb
8
Perfect for what we needed
Pros:

Elizabeth on Reception was lovely and made us feel really welcome. All the staff were friendly and very helpful.
Lovely breakfast and Yorkshire Tea - fabulous!

Cons:

We got a lot of noise from the upstairs room, we could hear conversation until quite late - not really anyone's fault, but not easy to get an early night.
No hairdryer or fridge in the room.

2026-10-14 • via Nuitee
S
Sheila • solo_traveller • gb
9
Pros:

Everything was as good as my last review.
Nothing has changed it was as good as my last stay.

Cons:

One extremely small thing was a small tare in the net curtain.

2026-10-14 • via Nuitee
J
Joanne • couple • gb
10
Great room excellent service from reception to bar staff would highly recommend
Pros:

Beautiful building lovely grounds very comfortable bed

Cons:

Nothing

2026-10-14 • via Nuitee
M
Matthew • couple • gb
7
2026-10-13 • via Nuitee
S
stephen • solo_traveller • gb
9
Pros:

Very nice hotel facilities and staff

Cons:

Nothing

2026-10-13 • via Nuitee
K
kristen • couple • gb
7
2026-10-13 • via Nuitee
K
kevin • couple • gb
8
2026-10-12 • via Nuitee
N
Nigel • couple • gb
8
2026-10-12 • via Nuitee
H
Hilary • solo_traveller • gb
8
Convenient place to stay for visiting York
Pros:

It was fine, but nothing particularly stood out. No restaurant, but there is a lovely pub just over the road.

Cons:

Parking charges!! £15 a day seemed extortionate. It may be a good idea to find alternative on road parking.

2026-10-12 • via Nuitee
A
Anne • couple • gb
7
Perfect location for racecourse trip
Pros:

Lovely friendly staff. Superb breakfast! Old fashioned hotel with slightly small room but perfectly comfortable and we'd stay again.

2026-10-11 • via Nuitee
B
Bennett • solo_traveller • gb
7
Pros:

Location

Cons:

Room smelt damp, fusty

2026-10-11 • via Nuitee
A
Andrew • solo_traveller • gb
9
2026-10-11 • via Nuitee
R
Ryan • couple • gb
8
Nice weekend with my wife, york is such a lovely city, we had a good day at the train museum which g
Pros:

Breakfast was lovely both the cooked and the cereal and fruit selection. I also enjoyed the music around the hotel, one minor grumble was the price of the parking, could be free in my opinion.

Cons:

Nothing really very nice hotel.

2026-10-11 • via Nuitee
S
Sheard • solo_traveller • gb
8
2026-10-11 • via Nuitee
S
Steve • couple • gb
5
Pleasant hotel on main road
Pros:

Very friendly staff, easy to find as it's on a main road, used by several bus routes.

Cons:

The cooked breakfast selection was disappointing and the scrambled eggs were undercooked.
We were surprised to find that apart from breakfast the only meals were Sunday Roast Lunches, which were expensive.
The plumbing is antique and it took us a while to master the idiosyncratic flush of the toilet.
We stayed for a week and were surprised that we had to make our own bed and that the rubbish wasn't cleared everyday.
The hotel's main business is weddings and we weren't allowed to forget it - there were brochures everywhere. Fortunately there didn't appear to be one during our visit.
We were told that the front door was locked at midnight. Access after that was by ringing the bell. One night when we were inadvertently delayed until 02:30 the bell was not answered, but the door was unlocked. This was a security risk. Eventually a member of staff arrived, apologised (the hotel mobile phone had broken) and gave us our room key. We weren't happy about yet another delay to a long, frustrating day.

2026-10-10 • via Nuitee
A
Akash • solo_traveller • qa
7
2026-10-10 • via Nuitee