Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful Staff
Good Breakfast
Great Location
Cons:
Cleanliness Issues
Room Maintenance
High Additional Charges

Categories

Cleanliness
7.53
Issues with room cleanliness and bathroom maintenance were noted.
Service
9
Staff, especially Abdullah and Osaintau, received high praise for their attentive service.
Location
8.54
Convenient location next to Tower Hill tube station for easy access to London.
Room Quality
6.99
Rooms described as small and needing maintenance.
Amenities
8.02
Standard hotel amenities, though some reviews noted lack of room service.
Value for Money
7.48
Some guests felt the experience did not match the price due to cleanliness issues.
Food and Beverage
9.03
Breakfast buffet and service were highlighted as exceptional.
Overall Experience
8.2
Guests generally enjoyed their stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:21

Property Description

Luxurious Accommodations
Experience the breathtaking views of London’s skyline from our soundproofed and air-conditioned rooms. Indulge in luxury with floor-to-ceiling windows, flat-screen TVs, and designer toiletries in every room. Upgrade to an executive room or suite for a larger TV and additional amenities.

Savage Garden Rooftop Bar
Unwind at our rooftop bar, Savage Garden, and enjoy panoramic views of the city while sipping on handcrafted cocktails. Whether it's a relaxing evening drink or a special celebration, our rooftop bar offers a unique and vibrant atmosphere that will elevate your stay.

Convenient Location and Event Spaces
Located just minutes away from iconic landmarks like the Tower of London and Tower Bridge, our hotel is also close to transportation hubs for easy access to the city. With 8 versatile event spaces, we are the perfect venue for your special occasions. Book now for an unforgettable experience at DoubleTree by Hilton Hotel London!

Important information:

Pets allowed, charges may apply.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 8265 reviews
Cleanliness: 7.53
Service: 9
Location: 8.54
Room Quality: 6.99
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 9.03
Overall Experience: 8.2
J
Jürgen • extended_group • at
9
Toller Kurzausflug nach London
Pros:

Die Lage war für unseren Ausflug perfekt. Das Zimmer schön und modern und gut ausgestattet. So soll Urlaub sein.

Cons:

Alles perfekt!

2026-10-17 • via Nuitee
S
Susan • couple • gb
9
2026-10-17 • via Nuitee
R
Rebecca • solo_traveller • gb
10
2026-10-17 • via Nuitee
G
Gary • solo_traveller • ie
8
Pros:

Excellent Location. Rooms are spacious

Cons:

Hard to get food after 9pm

2026-10-16 • via Nuitee
C
Catherine • couple • us
10
Simone at breakfast is amazing and always so friendly the rooms were spacious and very nice. .
Pros:

The location is excellent - next to tower hill tube station.

Cons:

The bed was in wheels and it moved everytime I got in bed

2026-10-14 • via Nuitee
J
Jacek • solo_traveller • pl
9
Pros:

Lokalizacja

Cons:

Małe pokoje

2026-10-13 • via Nuitee
S
Sally • family_with_children • ie
9
2026-10-13 • via Nuitee
A
Alison • couple • gb
6
could have gone to a premier inn for same experience and saved some money
Pros:

average breakfast
good location

Cons:

large stain on carpet as you enter room.
threadbare carpet in other parts of room

2026-10-12 • via Nuitee
R
Radek • solo_traveller • cz
10
2026-10-12 • via Nuitee
N
nikap • solo_traveller • gr
10
Pros:

Δεν χρειάζονται συστάσεις! Το ξενοδοχείο πληροί όλα τα standards της γνωστής αλυσίδας. Το σημείο υπέροχο δίπλα στο μετρό χωρίς τη φασαρία πολυσυχναστων δρόμων.

2026-10-11 • via Nuitee
S
Sandro • couple • mt
9
2026-10-11 • via Nuitee
E
Elizabeth • solo_traveller • gb
9
Comfortable
Pros:

Delicious

2026-10-11 • via Nuitee
C
Corey Steel • solo_traveller • gb
10
2026-10-11 • via Nuitee
R
Ryan • solo_traveller • gb
10
Pros:

Very clean , staff were excellant , restauarant was excellant aswell

Cons:

Na

2026-10-10 • via Nuitee
M
Mary • solo_traveller • gb
10
Pros:

Beautiful room with wonderful view , staff were very accommodating , have already booked to return

2026-10-10 • via Nuitee
S
Singh • solo_traveller • gb
9
Pros:

Great location and the rooftop bar was amazing.

Cons:

Nothing.

2026-10-10 • via Nuitee
N
Nicolas • solo_traveller • fr
8
2026-10-09 • via Nuitee
D
Darty2018 • family_with_children • ch
8
2026-10-09 • via Nuitee
W
Whitehead • extended_group • au
10
Excellent value for money. Strongly recommend this hotel.
Pros:

Location, services, the staff

Cons:

Nothing

2026-10-09 • via Nuitee
A
alrahbi • extended_group • om
6
2026-10-09 • via Nuitee