Inturotel Esmeralda Garden

Hotels
8.6 (245 reviews)
Carrer Portinatx, 27 , Cala d´Or , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice pool area
Cons:
Cleanliness issues
Overpriced pool bar
Room maintenance needed

Categories

Cleanliness
7.73
Multiple reports of cleanliness issues, including dirty bathrooms and dusty tables.
Service
9.2
Staff is consistently described as friendly and helpful across reviews.
Location
9.24
Great location mentioned several times, ideal for accessing local attractions.
Room Quality
8.19
Rooms reported as clean but some issues like damp smell and need for updates noted.
Amenities
8.72
Good pool area with several positive mentions, although some amenities were lacking.
Value for Money
8.68
Perceived value is good, with guests feeling they get what they pay for.
Food and Beverage
8.23
Pool bar pricing and drink options noted but generally no major complaints.
Overall Experience
8.8
Overall experience rated highly with guests indicating a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:21

Property Description

Luxurious Beachside Complex
Located just 350 meters from Esmeralda Beach, the Inturotel Esmeralda Garden in Cala d’Or offers a serene retreat with a large outdoor pool and beautiful garden.

Family-Friendly Amenities
Enjoy shared facilities with the Esmeralda Park, including a children's play area and mini club, ensuring little ones are entertained.

Diverse Dining Options
Satisfy your cravings at the burger bar and pool bar, or head to the buffet restaurant and lounge bar at the Esmeralda Park for more culinary delights.

Immerse yourself in comfort with heated and air-conditioned apartments featuring private balconies, satellite TV, and kitchenettes. Book now for a memorable stay!

Important information:

Please note that rooms are cleaned and towels changed 5 days per week. Linen is changed twice a week.

Those bookings with payment at the hotel will pay the accommodations invoice at the check-in time.

The maximum number of adults per room is two. And one or two children aged 15 or under can sleep with two adults in the one-bedroom apartments if they are added during the reservation process.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 245 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
N
Natalie • extended_group • de
10
Traumhaft!
Pros:

Personal sehr nett, Hotel sehr sauber und sehr schön! Außerdem sehr zentral.

2026-05-16 • via Nuitee
L
Lejla • solo_traveller • de
10
2026-05-16 • via Nuitee
B
Balfe • couple • ie
9
Great value for money and super location :)
Pros:

Everything is so close the rooms are very spacious, there is so much around you supermarkets shops restaurants and 5 mins walk from 2 beaches, staff were lovely and 24 hr reception also.

Cons:

The bed mattresses weren’t comfortable very hard and thin that’s the only fault with this amazing hotel

2026-05-15 • via Nuitee
M
Maru • solo_traveller • it
8
2026-05-14 • via Nuitee
C
Cotan • family_with_children • es
10
2026-05-13 • via Nuitee
G
Giuseppe • solo_traveller • it
9
2026-05-12 • via Nuitee
G
Giuseppe • solo_traveller • it
9
Pros:

Cordialità e pulizia

2026-05-12 • via Nuitee
A
Alessandro33 • solo_traveller • it
8
Pros:

Il giorno del mio compleanno mi hanno fatto trovare un biglietto in camera per una bibita/cocktail offerto nello snack bar della piscina. Giardino e piscina molto belli. Alla reception molto gentili e cordiali.

Cons:

La nostra stanza era al piano terra e c'era odore di umido nella camera. Anche se aprivamo la finestra spesso.

2026-05-11 • via Nuitee
E
Elisa • solo_traveller • es
9
Pros:

Ubicacion, atencion al cliente

Cons:

Falta de enceseres cocina

2026-05-09 • via Nuitee
F
FRÉDÉRIQUE • couple • fr
9
2026-05-08 • via Nuitee
E
Elena • solo_traveller • es
10
Pros:

La habitación estaba bien equipada y la piscina era muy chula. El personal fue súper amable con nosotros.

Cons:

Nada, todo muy bien.

2026-05-06 • via Nuitee
S
Stephen • family_with_children • es
8
Great value for a family holiday
Pros:

Friendly staff. Clean and spacious room. Pleasant common areas. Good location for walking around, close to shops, restaurants, bars, etc. Good size TV with international channels. There seem to be plenty of entertainment options, including for kids (although we didn't use them).

Cons:

The karaoke bar on the corner is very noisy in the evening, even on the opposite side of the building. Not so bad with the doors closed, having said that (good soundproofing).

2026-05-06 • via Nuitee
M
marie-dominique • solo_traveller • fr
10
Pros:

L'emplacement de l'hôtel est très bien placé.
Propre et personnel très agréable.
La chambre très spacieuse avec un balcon.

Cons:

Le personnel ne parle français

2026-05-06 • via Nuitee
S
sandra • solo_traveller • ar
9
Pros:

hermoso lugar, muy buena atención,limpieza y comodidad.

Cons:

sugiero mejorar la conexión a internet

2026-05-06 • via Nuitee
C
Carole • solo_traveller • fr
8
Pros:

L'emplacement, le prix et la propreté

2026-05-05 • via Nuitee
L
Lyndsay • solo_traveller • gb
7
Pros:

Great location and friendly staff. Really beautiful areas to sit outdoors.

Cons:

The bathroom could do with a revamp however k was extremely grateful to have a bath! Also, given that the hotel was only part full whilst I visited, I could hear other visitors from the rooms above and next door which was annoying.

2026-05-04 • via Nuitee
T
Takieddin • couple • es
10
Excelente ubicación y personal de 10
Pros:

Muy buena ubicación, calidad-precio excelente y el personal es súper amable y la limpieza muy buena también

Cons:

Lo único es que el váter no funcionaba muy bien, pero como solo eran dos noches y preferí no decir nada y aunque sé que si hubiera dicho algo me lo hubieran arreglado, así que no es un punto negativo del todo.

2026-05-04 • via Nuitee
D
Dolores • couple • es
8
2026-05-04 • via Nuitee
N
Newsha • couple • gb
4
Hugely overpriced
Pros:

Nothing

Cons:

This place is hugely overpriced for what it is and is worth no more than £100/night max. They are charging £230/night and basic things like using an iron or using the safe box that’s in the apartment then comes at an extra cost!
It is clean but the facilities are extremely limited. The tiny hairdryer is attached to the wall in the bathroom which has probably not been redecorated since the 90s. The only thing the kitchen has is cutlery and dishes with a few pots, a kettle and toaster. I had to buy even a dishwashing sponge, salt, pepper and oil to cook with.
At night you can hear the karaoke bar if you’re sitting in the balcony. However if you’re at the other side of the building then your balcony will be facing the swimming pool which will be the equivalent of listening to a nursery.
All of the closest beaches are EXTREMELY busy (we’re talking sitting somewhere with someone else’s foot at your head) and very difficult to even find a single spot to sit on the floor. It’s generally not a very nice part of the island to stay and difficult to have a nice experience without a car (we had a car and it was still not great as most nicer places are more than an hour away by car). There are nearby shops around which are again overpriced as it’s a very touristy area, and no descent restaurants to be found nearby.

2026-01-19 • via Nuitee
C
Claire • family_with_children • gb
9
Wonderful getaway
Pros:

Lovely hotel in an excellent location. Nice pool and gorgeous gardens

2026-01-19 • via Nuitee