Hotel Portuense Lisboa

Hotels
8.5 (2552 reviews)
Rua Portas de Santo Antão, 151 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues in bathrooms
Limited breakfast options

Categories

Cleanliness
7.75
Some reviews mentioned cleanliness issues, particularly with the smell in the bathrooms.
Service
9.75
Positive mentions of friendly and accommodating staff across multiple reviews.
Location
9.25
Consistently praised for its excellent location close to many attractions.
Room Quality
8.25
Mixed feedback, with some rooms being small but generally comfortable.
Amenities
8.25
Basic amenities were available but breakfast quality was noted as needing improvement.
Value for Money
8.75
Generally viewed as good value, though some mentioned it could be better.
Food and Beverage
7.25
Reviewers suggested that breakfast options could be improved.
Overall Experience
8.75
Overall satisfaction with the experience, with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:52

Property Description

Historical Charm in Baixa Pombalina

Elegant Furnishings and Free Wi-Fi
Indulge in the charm of traditional Portuguese architecture at Hotel Portuense Lisboa, where elegant furnishings and free Wi-Fi await you in the communal lounge. Enjoy views of the bustling street from your air-conditioned room, complete with essential amenities for a comfortable stay.

Culinary Delights and Convenient Services
Satisfy your taste buds with a variety of dining options just steps away, offering both traditional Portuguese and international cuisine. Need assistance exploring the city? Take advantage of the convenient car rental service and knowledgeable staff at the 24-hour reception desk.

Prime Location for Exploring Lisbon
Located in the heart of the historical district, our hotel is the perfect starting point for your Lisbon adventure. With Lisbon International Airport just a short drive away and easy access to public transportation at Restauradores Metro Station, discovering the city's wonders has never been easier.

Book your stay at Hotel Portuense Lisboa now and experience the best of Lisbon!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 2552 reviews
Cleanliness: 7.75
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
F
FLAVIA FERREIRA • family_with_children • br
10
Ótima escolha de acomodação
Pros:

Localização excelente, funcionários extremamente simpáticos e solícitos. Instalações novas.

Cons:

Não tenho nada a reclamar

2026-02-13 • via Nuitee
A
ABELIA • family_with_children • pe
7
Pros:

La ubicación, ya que me pude desplazar sin inconvenientes.

Cons:

La cama y el servicio que no fue cambiado durante los 4 días que estuve.

2026-02-10 • via Nuitee
L
Leoni • couple • gr
9
Pros:

Very kind people, good breakfast, very very clean and in a very good location.

2026-02-08 • via Nuitee
S
Salomé • couple • es
10
2026-01-26 • via Nuitee
K
karinh • solo_traveller • de
8
Pros:

Großzügiges Zimmer mit freundlicher Einrichtung und zentraler Lage. Sehr zuvorkommendes Personal.

2026-01-20 • via Nuitee
S
Sarah • couple • ca
7
Comfortable, good location, grumpy older men and small spaces.
Pros:

Beds were very comfortable, rooms were very very small, balcony was quiet as it was on a back alley- for better or worse, seemed like a lot of money for what we got. Breakfast was fine, not exceptional. Staff were friendly. Don't come here if you need to work. No space in the room and no tables to work at in the hotel.

Cons:

Was not allowed to work in the breakfast area. No where else was available

2026-01-20 • via Nuitee
C
CHANTAL • family_with_children • fr
8
PARFAIT
2026-01-20 • via Nuitee
P
Patricia • solo_traveller • de
6
Aufgrund des Badezimmers würde ich es für den Preis nicht buchen.
Pros:

Die Lage ist sehr Zentral. Das Frühstück lecker. Das Personal war sehr freundlich. Das Bett war sauber und bequem.

Cons:

Das Badezimmer ist sehr in die Jahre gekommen. Der spiegel war rostig und unhandlich. Die Dusche ebenso. Die Lautstärke vom TV konnte man nur begrenzt einstellen. Das war mir zu leise.

2026-01-19 • via Nuitee
E
Ester • solo_traveller • ch
10
Pros:

La situation géographique était idéale, le personnel très gentil et la chambre très calme, je recommande vraiment cet hôtel !

2026-01-19 • via Nuitee
B
Babak • solo_traveller • ca
8
2026-01-19 • via Nuitee
Y
Yerazik • family_with_children • am
10
An enjoyable stay with a welcoming, homey atmosphere.
Pros:

Breakfast was tasty, felt just like home—comforting, warm, and made with care. The location had a cozy, inviting charm—peaceful and perfect to start the day.

Cons:

More variety in the food selection and availability of dietary options.

2026-01-19 • via Nuitee
P
Phillip • extended_group • us
9
a great option for Lisbon
Pros:

Property is very clean. Staff is very friendly and accommodating. They speak English very well. The included breakfast is great. Location is near all major spots to see in Lisbon.

Cons:

Rooms were very small, but no big deal. Clean and comfortable.

2026-01-19 • via Nuitee
J
Juana Antonia • couple • es
10
Excel.lent situació enmig de Lisboa devora plaça Restauradores i Rossio Super ben comunicat i nét
Pros:

Esmorzar molt correcte Excel.lent situació Molt net i super tranquil Gens de renou

Cons:

El llit aconselleria que canviessin el matalàs per un més dur. Estava super net Llençols netissims

2026-01-19 • via Nuitee
D
Daiane • solo_traveller • pt
10
2026-01-19 • via Nuitee
K
Keiji • solo_traveller • jp
9
2026-01-19 • via Nuitee
E
Elisio • solo_traveller • se
5
Cons:

Personen i receptionen behandlar väldigt illa sina städkollegor

2026-01-19 • via Nuitee
J
Jaakko • solo_traveller • fi
4
2026-01-19 • via Nuitee
B
Barbara • solo_traveller • de
9
Cute hotel, great location and friendly staff
2026-01-19 • via Nuitee
H
Hayden • extended_group • ca
10
2026-01-19 • via Nuitee
S
Sedef • family_with_children • tr
7
Pros:

Otelin konumu çok iyiydi. Metro ve tren istasyonuna çok yakındı. Kahvaltı servisi yapan personel çok saygılı ve çok ilgiliydi. Odaların temizliği genel olarak iyiydi. Asansör bulunması üst katlara erişim için kolaylık sağlıyor. Kahvaltı için çeşit çok olmamasına rağmen yeterliydi.

Cons:

Otelin lobisinde ve koridorlarda özellikle akşam saatlerinde artan ağır bir kanalizasyon kokusu vardı. Odalar çok büyük değil, fiyatına göre daha iyi olabilirdi.

2026-01-19 • via Nuitee