Hotel Portuense Lisboa

Hotels
8.5 (2868 reviews)
Rua Portas de Santo Antão, 151 , Lisbon , PT
+351 21 346 4197

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues in bathrooms
Limited breakfast options

Categories

Cleanliness
7.75
Some reviews mentioned cleanliness issues, particularly with the smell in the bathrooms.
Service
9.75
Positive mentions of friendly and accommodating staff across multiple reviews.
Location
9.25
Consistently praised for its excellent location close to many attractions.
Room Quality
8.25
Mixed feedback, with some rooms being small but generally comfortable.
Amenities
8.25
Basic amenities were available but breakfast quality was noted as needing improvement.
Value for Money
8.75
Generally viewed as good value, though some mentioned it could be better.
Food and Beverage
7.25
Reviewers suggested that breakfast options could be improved.
Overall Experience
8.75
Overall satisfaction with the experience, with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:52

Property Description

Historical Charm in Baixa Pombalina

Elegant Furnishings and Free Wi-Fi
Indulge in the charm of traditional Portuguese architecture at Hotel Portuense Lisboa, where elegant furnishings and free Wi-Fi await you in the communal lounge. Enjoy views of the bustling street from your air-conditioned room, complete with essential amenities for a comfortable stay.

Culinary Delights and Convenient Services
Satisfy your taste buds with a variety of dining options just steps away, offering both traditional Portuguese and international cuisine. Need assistance exploring the city? Take advantage of the convenient car rental service and knowledgeable staff at the 24-hour reception desk.

Prime Location for Exploring Lisbon
Located in the heart of the historical district, our hotel is the perfect starting point for your Lisbon adventure. With Lisbon International Airport just a short drive away and easy access to public transportation at Restauradores Metro Station, discovering the city's wonders has never been easier.

Book your stay at Hotel Portuense Lisboa now and experience the best of Lisbon!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.5
Based on 2868 reviews
Cleanliness: 7.75
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
P
Patrizio Diego • family_with_children • br
8
Tutto ok
Pros:

Localizzazione e lo staff molto gentile.

2026-10-24 • via Nuitee
C
Cristian • extended_group • cl
10
Pros:

La ubicación es perfecta, cerca del centro y en una calle muy tranquila, a una cuadra de restaurantes y teatros. Las habitaciones muy cómodas y el personal muy atento y dispuesto a ayudar.

2026-10-24 • via Nuitee
E
Edwin • extended_group • nl
10
Schoon, goed georganiseerd familiehotel op een fantastische lokatie.
Pros:

Het ontbijt was goed geregeld. Het personeel had goed in de gaten wat er nodig was. Dit ging geruisloos. Een heerlijk begin van de dag.

Cons:

Niets. Dit is een prima hotel!

2026-10-23 • via Nuitee
S
stephane • family_with_children • fr
8
Très bon emplacement hôtel confortable et familiale
Pros:

Super emplacement , c’est un hôtel familiale modeste et propre. Le petit déjeuner est très bien et varié , il y du salé dont des œufs brouillés frais préparés à la minute. Le personnel est discret et aimable. On s’est senti très bien. Accueil tardif et possibilité de déposer nos bagages en lieu sûr avant notre départ.

Cons:

C’est un deux étoiles c’était une baignoire et non une douche mais débit de la douchette était correct

2026-10-22 • via Nuitee
S
SALEH IBRAHIM S • solo_traveller • sa
8
Clean & Centerly Located hotel
Pros:

The staff are helpful and cooperative. The hotel location is excellent and in central Lisbon. Just few steps there are plenty of restaurants and metro station.

Cons:

The bathroom was relatively small and was difficult to move inside.

2026-10-21 • via Nuitee
R
Rosario • extended_group • pe
10
Regresaría nuevamente
Pros:

Cerca a las atracciones turisticas, puedes caminar

2026-10-19 • via Nuitee
E
Ege Berk • solo_traveller • tr
9
Pros:

Yalnız gezginler için merkeze yakın ve yeterli olanakları sağlıyor. Çok lüks değil ama bütçe dostu

Cons:

Kahvaltı alanı küçük biraz geçe kalırsanız yer bulmak zor olabilir başka birisinin yanına oturmayı sorun etmezseniz sorun olmaz.

2026-10-19 • via Nuitee
N
Natashia • couple • it
8
Pros:

Ottima posizione e ben collegata. Camera ampia.

Cons:

Il buffet della colazione va un po' rivisto. Le opzioni disponibili erano poche e la varietà un po' scarna.

2026-10-18 • via Nuitee
M
Mandy • solo_traveller • gb
8
Pros:

The staff was just lovely and super helpful

Cons:

n/a

2026-10-18 • via Nuitee
R
RuthyRod • solo_traveller • us
10
Lovely stay & great location.
Pros:

For my 1st trip to Europe and being a solo traveler, Hotel Portuense was my 1st stop and all of the hotel staff was friendly & warm. The hotel is in a great location. The room was small but perfect for me and I loved how safe and comfortable I felt during my 5 day stay.

2026-10-16 • via Nuitee
M
MAHO • extended_group • jp
10
立地がとても良くて、朝ごはんも美味しかった。
Pros:

スタッフがとても親切で良かった。
朝ごはんもとても美味しかった。

Cons:

部屋に冷蔵庫が無かった。

2026-10-16 • via Nuitee
K
Katarzyna • solo_traveller • pl
6
Pros:

+supermily personel
+lokalizacja

Cons:

-srednia jakosc za bardzo wysoka cene

2026-10-15 • via Nuitee
A
Alain • solo_traveller • be
8
Hotel idéalement bien placé
Pros:

Idéalement bien placé

Cons:

Petit déjeuner très basique

2026-10-15 • via Nuitee
L
LILIANA NOEMI • extended_group • ar
9
Pros:

Ubicación y atención personal

2026-10-15 • via Nuitee
S
Semilarski • family_with_children • ee
6
2026-10-14 • via Nuitee
O
Odette • extended_group • nl
9
Perfect hotel op fijne locatie met vriendelijk en behulpzaam personeel
Pros:

Locatie

2026-10-13 • via Nuitee
C
Cleunice • extended_group • br
9
2026-10-13 • via Nuitee
A
Ana Carolina • extended_group • br
9
Pros:

A localização, os funcionários

2026-10-12 • via Nuitee
A
Amparo • extended_group • es
10
Pros:

La amabilidad del personal y la ubicación

2026-10-12 • via Nuitee
R
Ricardo • couple • br
10
Pros:

Excelente atendimento

2026-10-12 • via Nuitee