Hotel Portuense Lisboa

Hotels
8.5 (2575 reviews)
Rua Portas de Santo Antão, 151 , Lisbon , pt

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues in bathrooms
Limited breakfast options

Categories

Cleanliness
7.75
Some reviews mentioned cleanliness issues, particularly with the smell in the bathrooms.
Service
9.75
Positive mentions of friendly and accommodating staff across multiple reviews.
Location
9.25
Consistently praised for its excellent location close to many attractions.
Room Quality
8.25
Mixed feedback, with some rooms being small but generally comfortable.
Amenities
8.25
Basic amenities were available but breakfast quality was noted as needing improvement.
Value for Money
8.75
Generally viewed as good value, though some mentioned it could be better.
Food and Beverage
7.25
Reviewers suggested that breakfast options could be improved.
Overall Experience
8.75
Overall satisfaction with the experience, with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:52

Property Description

Historical Charm in Baixa Pombalina

Elegant Furnishings and Free Wi-Fi
Indulge in the charm of traditional Portuguese architecture at Hotel Portuense Lisboa, where elegant furnishings and free Wi-Fi await you in the communal lounge. Enjoy views of the bustling street from your air-conditioned room, complete with essential amenities for a comfortable stay.

Culinary Delights and Convenient Services
Satisfy your taste buds with a variety of dining options just steps away, offering both traditional Portuguese and international cuisine. Need assistance exploring the city? Take advantage of the convenient car rental service and knowledgeable staff at the 24-hour reception desk.

Prime Location for Exploring Lisbon
Located in the heart of the historical district, our hotel is the perfect starting point for your Lisbon adventure. With Lisbon International Airport just a short drive away and easy access to public transportation at Restauradores Metro Station, discovering the city's wonders has never been easier.

Book your stay at Hotel Portuense Lisboa now and experience the best of Lisbon!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 2575 reviews
Cleanliness: 7.75
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
A
Andjelka • solo_traveller • ba
10
Pros:

The hotel is in an excellent location, on an authentic street, in its quiet part. The staff are extremely kind. Everyone is warm and always smiling. They are available whenever anything is needed.

2026-03-14 • via Nuitee
H
Hasan Karşılı • extended_group • cy
8
2026-03-13 • via Nuitee
I
IRYNA • extended_group • gr
10
Pros:

Our first stay in Lisboa. The hotel has perfect lication. The staff are very kindly helpful. Breakfast with not very big choice, but it was good. Our beds were very comfortable. We did enjoy our stay in this hotel.

2026-03-12 • via Nuitee
E
Eli • extended_group • il
9
Pros:

נחמד

Cons:

הכול טוב

2026-03-10 • via Nuitee
P
Paulo • solo_traveller • br
6
2026-03-10 • via Nuitee
S
Sara • couple • es
7
Pros:

Ubicación perfecta

2026-03-09 • via Nuitee
D
Dariusz • solo_traveller • pl
10
My stay fulfill all my expextations regarding hotel side
2026-03-08 • via Nuitee
O
Ouzi • couple • il
10
Pros:

מלון משפחתי. הצוות סייע מאוד בכל מה שביקשנו. ייעץ לנו בכל נושא. נתנו לנו להרגיש חלק מהמשפחה. מאוד מומלץ

2026-03-06 • via Nuitee
S
Sebastien • couple • fr
10
Très bonne emplacement ,personnel super gentil petit déjeuner très bien
Pros:

L’accueil super sympa

Cons:

Manque d’étagères pour poser les affaires de toilette dans la salle de bain

2026-03-03 • via Nuitee
N
Noga • extended_group • il
10
Ourstanding
Pros:

The family staff was outstanding. Open hearted, patient, helpful, gave us a feeling of home. We were stuck in a very problematic situation and they gave us flexible terms that we never ever had in any hotel. Highly recommended!
Thank you so much🩵🩵🩵

2026-03-03 • via Nuitee
D
Demange • family_with_children • it
8
Pros:

Personale molto gentile e disponibile. Posizione molto centrale. Struttura semplice ma pulita e con tutto il necessario.

2026-03-03 • via Nuitee
A
Axintioaie • couple • ro
8
2026-03-02 • via Nuitee
A
Anna • extended_group • it
10
Pros:

Ottima posizione e ottimo rapporto qualità/prezzo

2026-02-27 • via Nuitee
M
Manuel • extended_group • cl
8
Lugar cómodo, sencillo y bien ubicado
Pros:

La ubicación es espectacular, lo mismo que la atención del personal. Hotel pequeño, pero limpio y ordenado

Cons:

Desayuno poco variado

2026-02-23 • via Nuitee
A
Aleksandra • family_with_children • pl
8
2026-02-23 • via Nuitee
M
Marina • extended_group • it
9
4 Giorni a Lisbona
Pros:

La posizione e la cordialità del personale

Cons:

A cercare un difetto in camera non c'era un armadio con dei cassetti, essendo in tre c'è poco spazio per riporre le cose personali

2026-02-23 • via Nuitee
A
ANGELA • extended_group • es
10
Visita maravillosa a Lisboa
Pros:

Lo más positivo la ubicación y el personal del hotel, muy amables y dispuestos a ayudar en todo momento.

2026-02-23 • via Nuitee
F
Frances Iabel • family_with_children • de
8
2026-02-22 • via Nuitee
F
FLAVIA FERREIRA • family_with_children • br
10
Ótima escolha de acomodação
Pros:

Localização excelente, funcionários extremamente simpáticos e solícitos. Instalações novas.

Cons:

Não tenho nada a reclamar

2026-02-13 • via Nuitee
A
ABELIA • family_with_children • pe
7
Pros:

La ubicación, ya que me pude desplazar sin inconvenientes.

Cons:

La cama y el servicio que no fue cambiado durante los 4 días que estuve.

2026-02-10 • via Nuitee