Hotel Portuense Lisboa

Hotels
8.5 (2734 reviews)
Rua Portas de Santo Antão, 151 , Lisbon , pt

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues in bathrooms
Limited breakfast options

Categories

Cleanliness
7.75
Some reviews mentioned cleanliness issues, particularly with the smell in the bathrooms.
Service
9.75
Positive mentions of friendly and accommodating staff across multiple reviews.
Location
9.25
Consistently praised for its excellent location close to many attractions.
Room Quality
8.25
Mixed feedback, with some rooms being small but generally comfortable.
Amenities
8.25
Basic amenities were available but breakfast quality was noted as needing improvement.
Value for Money
8.75
Generally viewed as good value, though some mentioned it could be better.
Food and Beverage
7.25
Reviewers suggested that breakfast options could be improved.
Overall Experience
8.75
Overall satisfaction with the experience, with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:52

Property Description

Historical Charm in Baixa Pombalina

Elegant Furnishings and Free Wi-Fi
Indulge in the charm of traditional Portuguese architecture at Hotel Portuense Lisboa, where elegant furnishings and free Wi-Fi await you in the communal lounge. Enjoy views of the bustling street from your air-conditioned room, complete with essential amenities for a comfortable stay.

Culinary Delights and Convenient Services
Satisfy your taste buds with a variety of dining options just steps away, offering both traditional Portuguese and international cuisine. Need assistance exploring the city? Take advantage of the convenient car rental service and knowledgeable staff at the 24-hour reception desk.

Prime Location for Exploring Lisbon
Located in the heart of the historical district, our hotel is the perfect starting point for your Lisbon adventure. With Lisbon International Airport just a short drive away and easy access to public transportation at Restauradores Metro Station, discovering the city's wonders has never been easier.

Book your stay at Hotel Portuense Lisboa now and experience the best of Lisbon!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 2734 reviews
Cleanliness: 7.75
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
M
Marie-helene solo_traveller fr
9
2026-07-04 via Nuitee
R
rose family_with_children ca
9
Great service
Pros:

Hot food and great location

2026-07-04 via Nuitee
P
Pavlo solo_traveller pt
10
2026-07-04 via Nuitee
V
Valentina couple es
10
Tranquilidad y confianza
Pros:

El hotel está ubicado en una zona perfecta de Lisboa, desde donde puedes llegar fácilmente a cualquier lugar que desees visitar. Además, es una opción ideal para quienes buscan un alojamiento tranquilo, cómodo, limpio y con un ambiente familiar.

Lo recomiendo al 100 %, ya que el hotel está gestionado por una pequeña familia portuguesa que te ayudará en todo momento si necesitas cualquier cosa durante tu visita a la ciudad.

La atención del personal es excelente: siempre son muy respetuosos, amables y atentos. Además, hablan varios idiomas, por lo que podrás comunicarte con ellos sin ningún problema.

2026-07-03 via Nuitee
A
Annette family_with_children de
8
Ein empfehlenswertes Hotel für einen Aufe
Pros:

Frühstück war sehr gut.

2026-07-02 via Nuitee
M
Mauro solo_traveller it
8
Posizione centrale e hotel pulito
Pros:

Posizione centrale, reception 24h,pulizia

Cons:

Colazione buona ma manca qualcosa di verdure/frutta, prezzo eccessivo per il
Servizio offerto

2026-07-02 via Nuitee
P
Patricia Zorrilla family_with_children es
10
2026-07-02 via Nuitee
J
Julia solo_traveller pl
9
Pros:

A decent, reasonably-priced hotel in a great location. Friendly and helpful staff.

2026-07-01 via Nuitee
L
Laura extended_group es
9
Recomendable
Pros:

Excelente ubicación. Personal muy atento y amable. La habitación pequeña pero muy limpia y las camas cómodas.

Cons:

Por decir algo el comedor del desayuno un poco pequeño, pero sin problemas.

2026-07-01 via Nuitee
I
Isabella extended_group br
10
foi incrível apesar de pouco tempo
Pros:

a localização e os funcionários são muito ótimos

Cons:

não tinha cofre nos quartos

2026-07-01 via Nuitee
C
Cristina extended_group br
9
A estadia muito bem localizada permitindo que fizéssemos vários passeios por conta própria andando.
Pros:

A gentileza da equipe e resolução imediata das nossas solicitações. Café da manhã bem servido, poderia ter mais de um tipo de doce. Gostei da troca das toalhas são diariamente.

Cons:

Faltou um frigobar, entretanto as equipes colocam nossa água na geladeira da cozinha. No café só tinha um tipo de doce típico da região e não havia pães integrais.

2026-07-01 via Nuitee
L
Lílian solo_traveller br
9
Pros:

Estrutura excelente, os funcionários muito simpáticos e o café da manhã bastante justo. A localização é ideal.

Cons:

O banheiro é um pouco apertado, e achei difícil regular a direção do chuveiro. O colchão da cama poderia ser mais confortável, já está afundando um pouco.

2026-06-30 via Nuitee
C
Cezar F. family_with_children ro
9
2026-06-30 via Nuitee
L
Laura extended_group es
9
2026-06-30 via Nuitee
Коман solo_traveller ua
10
2026-06-28 via Nuitee
M
Margaret extended_group ca
8
Pros:

Good location with lots of places to eat and drink. Breakfast items were not the greatest.

2026-06-27 via Nuitee
K
Kembly family_with_children us
10
Muy agradable
Pros:

Su personal muy atentos,la ubicación excelente y siempre estuvo muy limpio todo.

2026-06-24 via Nuitee
M
Mirta Magdalena family_with_children ar
9
Pros:

El hotel está muy bien ubicado y el personal es muy amable. Recomendado.

Cons:

nada

2026-06-24 via Nuitee
V
Vinícius Luiz solo_traveller br
10
Pros:

Localização e atendimento dos funcionários!

2026-06-24 via Nuitee
M
MAGDALENA extended_group pl
9
2026-06-24 via Nuitee