Hotel Portuense Lisboa

Hotels
8.5 (2608 reviews)
Rua Portas de Santo Antão, 151 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues in bathrooms
Limited breakfast options

Categories

Cleanliness
7.75
Some reviews mentioned cleanliness issues, particularly with the smell in the bathrooms.
Service
9.75
Positive mentions of friendly and accommodating staff across multiple reviews.
Location
9.25
Consistently praised for its excellent location close to many attractions.
Room Quality
8.25
Mixed feedback, with some rooms being small but generally comfortable.
Amenities
8.25
Basic amenities were available but breakfast quality was noted as needing improvement.
Value for Money
8.75
Generally viewed as good value, though some mentioned it could be better.
Food and Beverage
7.25
Reviewers suggested that breakfast options could be improved.
Overall Experience
8.75
Overall satisfaction with the experience, with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:52

Property Description

Historical Charm in Baixa Pombalina

Elegant Furnishings and Free Wi-Fi
Indulge in the charm of traditional Portuguese architecture at Hotel Portuense Lisboa, where elegant furnishings and free Wi-Fi await you in the communal lounge. Enjoy views of the bustling street from your air-conditioned room, complete with essential amenities for a comfortable stay.

Culinary Delights and Convenient Services
Satisfy your taste buds with a variety of dining options just steps away, offering both traditional Portuguese and international cuisine. Need assistance exploring the city? Take advantage of the convenient car rental service and knowledgeable staff at the 24-hour reception desk.

Prime Location for Exploring Lisbon
Located in the heart of the historical district, our hotel is the perfect starting point for your Lisbon adventure. With Lisbon International Airport just a short drive away and easy access to public transportation at Restauradores Metro Station, discovering the city's wonders has never been easier.

Book your stay at Hotel Portuense Lisboa now and experience the best of Lisbon!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 2608 reviews
Cleanliness: 7.75
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
T
Typhaine • extended_group • fr
8
Parfait en terme de propreté et du service du personnel
Pros:

Emplacement au top, central mais calme. Personnel aux petits soins. Chambre et espace commun très propres, lits faits tous les jours et serviettes changées.
Petit- déjeuner tout à fait correct.

Cons:

Rien

2026-04-11 • via Nuitee
• family_with_children • us
5
2026-04-11 • via Nuitee
A
ANTONIO • extended_group • be
7
hôtel prêt du centre et des transport en commun
Pros:

prêt du centre , facile d’accès ,personnels a l’écoute , a 100m du métro et des bus

Cons:

le wc trop prêt de l’évier , un grille pain au petit déjeuner serait le bien venu

2026-04-11 • via Nuitee
E
Eva • family_with_children • cz
8
Top Lage und sehr nettes Personal!
Pros:

Die Lage des Hotels ist perfekt, das Personal unheimlich nett, Betten sehr bequem.

Cons:

Wir hatten ein Dreibettzimmer gebucht - leider hatte das Zimmer keinen Kleiderschrank.

2026-04-10 • via Nuitee
S
Sonja • family_with_children • it
9
Pros:

Molto disponibili e gentili

2026-04-10 • via Nuitee
F
Fabrizia • family_with_children • it
9
Perfetto rapporto qualità/prezzo strutturs duper centrslevd comids. Pulita e staff gentile
Pros:

Centralissima e comoda

Cons:

Gli spazi un po’ stretti
Sia la hall che l’area colazione

2026-04-08 • via Nuitee
B
Bartolomé • family_with_children • es
10
Pros:

La ubicación del hotel, las personas que trabajan allí, muy amables y ayudan mucho al viajero. Todo muy limpio, impecable.

2026-04-07 • via Nuitee
V
Vasiliki • solo_traveller • cz
6
Pros:

The location was great, close to everything. The breakfast was sufficient. The staff was friendly.

Cons:

They gave me the room which is designed for people with special needs. The bathroom wasn't functional for me, so I requested to change room. I did because they had a free single room. What if they didn't? It would be better for the customer to know if they will be given such a room, because for some might not be functional. In my case, I couldn't use the toilet at all.

2026-04-06 • via Nuitee
N
nanditha • family_with_children • gb
8
Good and clean hotel
Pros:

Good value for money. Clean and good location.

Cons:

Needs more facilities like kettle, safe, tea/coffee.

2026-04-05 • via Nuitee
K
Kazim • couple • de
10
2026-04-04 • via Nuitee
E
Ephesus35 • extended_group • tr
8
Güzel...Anısı bol
Pros:

Konum çok iyi..Keza bu kapasitede olan çok yere göre kahvaltıda çok iyi sayılır.

2026-04-04 • via Nuitee
D
Daniela • family_with_children • it
9
Soggiorno favoloso nel centro di Lisbona
Pros:

Posizione centralissima. Staff molto disponibile, ci ha fornito tutte le informazioni per un soggiorno indimenticabile!

2026-04-04 • via Nuitee
S
suzanne • solo_traveller • ch
10
Propre fonctionelle et au centre.Gentillesse du personelle.
Pros:

J'ai eu un problem de sante et je suis touchépar l'aid recu et la gentillesse du personnelle surtour le jeune Monsieur African qui travailler a la reception.Un grand merci surtout pour votre comprehension.
Un hotel presque au centre, pouvant faire les visjtes à pied des restaurants cafés sites touristique et metro.
Dejeunner simple mais les produits frais et bon.
La proprete de tout l'hotel impeccable.
Ma petite balcon et le soleil du matin. Chambre simple mais tres propre,.l'acenseur.

Cons:

Partir j'aimerais revenir terminer la visit

2026-04-03 • via Nuitee
M
Martino • family_with_children • it
9
Pros:

Pulizia
Posizione

Cons:

Stanza poco insonorizzata

2026-04-03 • via Nuitee
M
Mesquita • extended_group • br
9
2026-04-03 • via Nuitee
S
Stefan • family_with_children • de
10
TOP
Pros:

Sehr freundliches und gepflegtes familiengeführtes Hotel in zentraler Lage.
Wir waren sehr zufrieden.

2026-04-02 • via Nuitee
M
Maria • extended_group • it
9
Fantastico
Pros:

La pulizia, direi impeccabile

2026-03-31 • via Nuitee
J
Joseane • extended_group • br
10
Funcionários e atendimento muito bom de uma encomenda, excelente localização
Pros:

Sim superou expectativas, funcionários educados e solicitos. Me ajudarem com o recebimento de uma encomenda, café da manhã muito bom, ótima localização!

2026-03-31 • via Nuitee
P
Peter • family_with_children • de
8
Pros:

Die Lage

Cons:

Frühstück könnte ein bisschen
Gemüse vertragen, Tomaten, Gurken...

2026-03-31 • via Nuitee
R
Ridolfi • extended_group • it
9
Pros:

Cortesia, gentilezza , disponibilità del personale. Pulizia delle camere e degli spazi comuni. Colazione buona e piuttosto varia.

Cons:

La presenza di un distributore automatico che a pagamento erogava cappuccino ed altro.

2026-03-30 • via Nuitee