Hotel Grande Rio

Hotels
8 (2201 reviews)
Rua Do Bonjardim,977/ Entrada principal: Rua Santa Helena, 31 , Porto , pt

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Friendly staff
Value for money
Cons:
Cleanliness issues
Rude service
Infrequent room cleaning

Categories

Cleanliness
7.46
Some reviews mention cleanliness issues, including hair in the bathroom and infrequent room cleaning.
Service
8.43
General satisfaction with service, though there is mention of rude staff.
Location
8.97
Many guests appreciated the convenient location close to transport and attractions.
Room Quality
7.42
Rooms received mixed feedback regarding comfort and maintenance, with some mentioning old mattresses.
Amenities
7.95
Basic amenities are present; however, there are complaints about room amenities like mini-bars and elevators.
Value for Money
7.91
Good cost-benefit ratio noted by several guests.
Food and Beverage
7.96
No specific feedback regarding food and beverage, rated based on general hotel quality.
Overall Experience
7.93
Overall satisfaction reflecting the positive aspects of the stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:13

Property Description

Modern Rooms with Free Wi-Fi
Hotel Grande Rio offers simply decorated rooms with modern furnishings, including a full-size wardrobe and chest of drawers. Enjoy free Wi-Fi in public areas and stay connected during your stay.

Concierge Services and City Tours
The attentive staff at Grande Rio can recommend nearby attractions and help organize city tours and boat cruises for an unforgettable experience in Porto. Don't hesitate to ask for assistance to make the most of your trip.

Convenient Location
Located in historic Porto, just a 5-minute walk from Faria Guimaraes Metro Station, Grande Rio Hotel is the perfect base for exploring the city. With Porto City Centre only 1.2 km away and Casa de Musica less than a 10-minute drive, convenience is at your fingertips.

Book your stay at Hotel Grande Rio now for a memorable experience in Porto!

Important information:

Please note that pets cannot be accommodated in the Superior Double Room, Superior Twin Room and Double Room with Disability Access.

Please note that pets will incur an additional charge of € 15 per animal per night.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    People 7 years old and over stay for € 7.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2201 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
M
Manuel • couple • es
9
2026-05-09 • via Nuitee
M
Monteiro • solo_traveller • pt
3
Muito aquém das expectativas, mesmo sendo um hotel 2 estrelas, o serviço deveria ser melhor.
Pros:

não tinha pequeno almoço incluído, a localização era a que pretendia.

Cons:

Por esquecimento no dia de checkout foi deixada uma bolsa/ mala no hotel com alguns pertences, sendo que liguei para lá e me disseram que não tinham encontrado nada, mas voltando a relembrar todas as minhas ações tinha a certeza que tinha lá ficado. Voltei ao hotel e dizem-me que a única coisa que apareceu foi o carregador de telemóvel que estava dentro da bolsa. Curioso, porque encontraram o carregador e a bolsa não. Dentro dessa bolsa tinha os meus pertences pessoais, cartões banco, cartão cidadão, carta de condução. Fiquei bastante decepcionada com o serviço. Não voltarei ali e não recomendo.

2026-05-09 • via Nuitee
C
Cristina • solo_traveller • de
10
2026-05-09 • via Nuitee
G
Garcen • extended_group • ar
5
Pros:

La ubicación es aceptable

Cons:

En los 4 días que estuvimos, nunca pasaron a sacar la basura y cambiar las toallas al menos

2026-05-09 • via Nuitee
M
Miguel • family_with_children • es
8
2026-05-08 • via Nuitee
A
Alba • couple • es
10
Muy recomendable
Pros:

La ubicación y la amabilidad del personal

Cons:

Las almohadas no eran muy cómodas

2026-05-08 • via Nuitee
S
Stefano • solo_traveller • it
8
2026-05-08 • via Nuitee
Y
Ynelus • solo_traveller • br
8
Pros:

O tratamento

Cons:

Nada

2026-05-08 • via Nuitee
M
María Rosario • family_with_children • es
9
Muy agradable
Pros:

Todo

Cons:

Me gustó todo

2026-05-07 • via Nuitee
A
Amélia • solo_traveller • pt
9
2026-05-07 • via Nuitee
J
Jose • family_with_children • es
9
2026-05-07 • via Nuitee
D
DORYS LILIANA • couple • co
8
Tranquilidad
Pros:

La ubicación, limpieza y el personal

Cons:

N/A

2026-05-06 • via Nuitee
A
Amina • solo_traveller • nl
7
2026-05-06 • via Nuitee
S
Selen • couple • fr
10
2026-05-06 • via Nuitee
S
Saldivar • solo_traveller • mx
7
2026-05-06 • via Nuitee
L
Laura • solo_traveller • es
10
2026-05-05 • via Nuitee
Z
Ziamari • solo_traveller • be
10
2026-05-05 • via Nuitee
C
Cristiane • couple • pt
5
2026-05-04 • via Nuitee
M
Margarida Pereira • solo_traveller • pt
9
2026-05-04 • via Nuitee
L
livelonger • couple • gb
8
2026-05-03 • via Nuitee