Hotel Grande Rio

Hotels
8 (2395 reviews)
Rua Do Bonjardim,977/ Entrada principal: Rua Santa Helena, 31 , Porto , PT
+351 22 509 4032

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Friendly staff
Value for money
Cons:
Cleanliness issues
Rude service
Infrequent room cleaning

Categories

Cleanliness
7.46
Some reviews mention cleanliness issues, including hair in the bathroom and infrequent room cleaning.
Service
8.43
General satisfaction with service, though there is mention of rude staff.
Location
8.97
Many guests appreciated the convenient location close to transport and attractions.
Room Quality
7.42
Rooms received mixed feedback regarding comfort and maintenance, with some mentioning old mattresses.
Amenities
7.95
Basic amenities are present; however, there are complaints about room amenities like mini-bars and elevators.
Value for Money
7.91
Good cost-benefit ratio noted by several guests.
Food and Beverage
7.96
No specific feedback regarding food and beverage, rated based on general hotel quality.
Overall Experience
7.93
Overall satisfaction reflecting the positive aspects of the stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:13

Property Description

Modern Rooms with Free Wi-Fi
Hotel Grande Rio offers simply decorated rooms with modern furnishings, including a full-size wardrobe and chest of drawers. Enjoy free Wi-Fi in public areas and stay connected during your stay.

Concierge Services and City Tours
The attentive staff at Grande Rio can recommend nearby attractions and help organize city tours and boat cruises for an unforgettable experience in Porto. Don't hesitate to ask for assistance to make the most of your trip.

Convenient Location
Located in historic Porto, just a 5-minute walk from Faria Guimaraes Metro Station, Grande Rio Hotel is the perfect base for exploring the city. With Porto City Centre only 1.2 km away and Casa de Musica less than a 10-minute drive, convenience is at your fingertips.

Book your stay at Hotel Grande Rio now for a memorable experience in Porto!

Important information:

Please note that pets cannot be accommodated in the Superior Double Room, Superior Twin Room and Double Room with Disability Access.

Please note that pets will incur an additional charge of EUR10 per pet, per night.

Please note that a cleaning service, which includes changing bed linen and towels, is offered every 3 days. Additional services can be requested at an additional charge of EUR 10.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Location

Guest Reviews

8
Based on 2395 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
S
Sebastien • solo_traveller • fr
8
2026-09-18 • via Nuitee
M
Mattia • solo_traveller • it
9
Personale gentile e buona posizione. Bella esperienza
Pros:

La posizione è buona, leggermente fuori dal centro storico ma a poco tempo a piedi. Il personale è stato davvero molto gentile, e la stanza pulita. Per il suo prezzo, aveva anche il condizionatore, cosa ottima. La struttura è moderna

2026-09-17 • via Nuitee
M
maribel • solo_traveller • es
8
2026-09-17 • via Nuitee
J
jeniza Ramos • solo_traveller • lu
6
2026-09-16 • via Nuitee
J
Joana • solo_traveller • fr
10
2026-09-16 • via Nuitee
E
elmoutaouakil1 • solo_traveller • ma
10
Pros:

Clean , well located, calm

Cons:

No assistance available most of time.

2026-09-14 • via Nuitee
G
Giacomo • family_with_children • it
9
Buona posizione, parcheggio in strada di facile accesso, stanze piccole ma confortevoli.
Pros:

Facile da raggiungere in auto, camere non troppo spaziose ma cmq accoglienti, bagno piuttosto grande rispetto alla stanza. Ambienti puliti.

Cons:

La reception ci ha detto che il parcheggio in strada era gratuito. Non è così come testimoniato dalla multa ricevuta. Alla fine soli 12 euro che probabilmente equivalgono al costo a pagamento della sosta.

2026-09-14 • via Nuitee
S
SILVIA • solo_traveller • es
7
Pros:

El personal era muy amable. El servicio de recepción está de 14 a 23h, pero si quieres dejar el equipaje antes de la hora del check-in, te dan instrucciones para poder entrar en las instalaciones y te recomiendan sitios donde poder tomar algo rápido.
Está cerca del centro andando.

Cons:

Indican que realizan la limpieza de las habitaciones cada 3 días si no se realiza un pago adicional. Yo estuve alojada 4 noches y no hicieron limpieza ningún día.
El aseo necesita unas reparaciones.

2026-09-14 • via Nuitee
T
Taylane • solo_traveller • de
10
2026-09-11 • via Nuitee
E
Elisa • couple • fr
4
2026-09-11 • via Nuitee
K
Kubra • couple • nl
8
2026-09-10 • via Nuitee
A
Ane • couple • es
10
Perfecto
Pros:

Mucho

Cons:

Todo perfecto

2026-09-10 • via Nuitee
S
Silvia • solo_traveller • it
7
Pros:

Posizione

Cons:

Camere un pó piccole

2026-09-08 • via Nuitee
C
Carol • solo_traveller • za
5
2026-09-08 • via Nuitee
O
Odyl • solo_traveller • nl
8
2026-09-07 • via Nuitee
A
Arnaud • solo_traveller • fr
8
2026-09-07 • via Nuitee
G
Gian Marco • solo_traveller • it
7
Pros:

Accoglienza e disponibilità dello staff

Cons:

Il fatto che non sono passati in 3 giorni a pulire la camera e i cuscini molto scomodo.

2026-09-04 • via Nuitee
I
Ilana • solo_traveller • br
9
2026-09-03 • via Nuitee
I
Ivan • solo_traveller • rs
9
2026-09-03 • via Nuitee
B
Bučaitė • couple • lt
9
2026-09-01 • via Nuitee