Hotel Grande Rio

Hotels
8 (2395 reviews)
Rua Do Bonjardim,977/ Entrada principal: Rua Santa Helena, 31 , Porto , PT
+351 22 509 4032

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Friendly staff
Value for money
Cons:
Cleanliness issues
Rude service
Infrequent room cleaning

Categories

Cleanliness
7.46
Some reviews mention cleanliness issues, including hair in the bathroom and infrequent room cleaning.
Service
8.43
General satisfaction with service, though there is mention of rude staff.
Location
8.97
Many guests appreciated the convenient location close to transport and attractions.
Room Quality
7.42
Rooms received mixed feedback regarding comfort and maintenance, with some mentioning old mattresses.
Amenities
7.95
Basic amenities are present; however, there are complaints about room amenities like mini-bars and elevators.
Value for Money
7.91
Good cost-benefit ratio noted by several guests.
Food and Beverage
7.96
No specific feedback regarding food and beverage, rated based on general hotel quality.
Overall Experience
7.93
Overall satisfaction reflecting the positive aspects of the stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:13

Property Description

Modern Rooms with Free Wi-Fi
Hotel Grande Rio offers simply decorated rooms with modern furnishings, including a full-size wardrobe and chest of drawers. Enjoy free Wi-Fi in public areas and stay connected during your stay.

Concierge Services and City Tours
The attentive staff at Grande Rio can recommend nearby attractions and help organize city tours and boat cruises for an unforgettable experience in Porto. Don't hesitate to ask for assistance to make the most of your trip.

Convenient Location
Located in historic Porto, just a 5-minute walk from Faria Guimaraes Metro Station, Grande Rio Hotel is the perfect base for exploring the city. With Porto City Centre only 1.2 km away and Casa de Musica less than a 10-minute drive, convenience is at your fingertips.

Book your stay at Hotel Grande Rio now for a memorable experience in Porto!

Important information:

Please note that pets cannot be accommodated in the Superior Double Room, Superior Twin Room and Double Room with Disability Access.

Please note that pets will incur an additional charge of EUR10 per pet, per night.

Please note that a cleaning service, which includes changing bed linen and towels, is offered every 3 days. Additional services can be requested at an additional charge of EUR 10.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Location

Guest Reviews

8
Based on 2395 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
O
O.kamal • family_with_children • ma
10
Pros:

Très bon hôtel

Cons:

Très bon hôtel

2026-10-24 • via Nuitee
R
Rúben • solo_traveller • pt
10
Bom ambiente, recomendo
2026-10-22 • via Nuitee
N
Nicole • family_with_children • nl
10
Net hotel voor een goede prijs in de buurt van de metro in Porto.
Pros:

Prijs- kwaliteit was heel goed. Vriendelijk personeel. Omdat we 5 nachten bleven, regelde de mevrouw aan de receptie uit zichzelf een grotere kamer. Kamer was nog steeds niet heel groot, maar bevat alles wat ik nodig heb: bed, douche, wasbak, kast, tv. We waren de hele dag weg, dus voor ons helemaal prima.
Erg schoon hotel; elke dag werd de kamer schoongemaakt en bedden opgedekt.
Metro vlakbij, dus je was zo in het centrum of weer terug in het appartement.
Heen naar het centrum vaak te voet (de weg gaat omlaag). Terug met de metro, de weg gaat omhoog. Porto is heel heuvelachtig!
Om 21.30 uur gaat de toegangsdeur dicht, maar met een code kun je altijd het hotel in.
Lekkere pizzeria op loopafstand (mamma Mia).
Ik zou het zou weer boeken!

Cons:

Aan de buitenkant ziet het hotel en het straatje er minder fraai uit, maar van binnen alles netjes en nieuw.

2026-10-22 • via Nuitee
V
Volha Aleksandrovna • solo_traveller • de
10
2026-10-21 • via Nuitee
J
Joana • couple • pt
1
Péssima
Cons:

Apenas a localização, funcionários muito antipaticos, quartos degradados, não havia água quente para tomar banho, senti me muito insegura neste hotel. Fui sozinha e hotel pouco acolhedor, tranquei a porta do quarto porque senti um clima muito estranho sobretudo dos funcionários homens que estavam no hotel. Acesso ao hotel por uma porta de garagem muito suspeita. Nunca estava ninguém na receção, podia entrar qualquer pessoa no hotel que não havia segurança. Falta de higiene nos quartos e sobretudo não havia água quente para um simples banho

2026-10-20 • via Nuitee
M
Milagros • family_with_children • es
7
Pros:

la ubicacion, calle tranquila donde se podia aparcar de forma gratuita

Cons:

Estuvimos alojados en la planta baja y había bastante ruido en las escaleras y de la ducha de la habitación superior

2026-10-20 • via Nuitee
M
Marc • couple • fr
5
Recommandable, sauf les chambres à côté de l'accueil.
Pros:

Un rapport qualité - prix correct.

Cons:

La minuterie concernant l'éclairage de la salle de bain, 4 ou 5 secondes et la lumière s'éteint, complètement ridicule, obliger de gesticuler sans cesse pour prendre une douche. Nous pouvons recommander cet hôtel, sauf les chambres donnant sur le hall d'accueil qui à 1H00 du matin est devenu une salle de conférence, insupportable, obliger d'ouvrir et de hausser très fortement le ton, et rebelotte en moins exagéré, à 2H00

2026-10-19 • via Nuitee
R
Regiane • couple • es
7
Se puede mejorar
Pros:

Que era una planta baja

Cons:

Los colchones, que eran muy incómodos, estaban muy deteriorados, se siente los muelles en la espalda jijiji

2026-10-19 • via Nuitee
C
Cristina • extended_group • pt
8
Muito bom. Voltaremos numa próxima ida ao Porto.
Pros:

Para um Hotel de duas estrelas, achamos espetacular.
Tudo renovado, cama confortável, tudo limpo, bem localizado, restaurantes e cafés nas redondezas, staff muito simpático e prestável.

Cons:

Como fomos vários amigos (5 casais, 5 quartos) todos reparamos e nos queixamos do mesmo.
As sanitas estavam constantemente a pingar dentro do autoclismo, fazendo um barulho desconfortável durante noite, mesmo com a porta do WC fechada.

2026-10-19 • via Nuitee
P
Paul • solo_traveller • gb
7
1st time in Porto
Pros:

Friendly and helpful staff, well positioned to walk downhill to the old town, near to a good restaurant . Good value for money.

Cons:

I didn't see or get the WiFi code, slight dripping from the wc sistern was a little annoying

2026-10-18 • via Nuitee
E
Emanuela • couple • it
7
2026-10-18 • via Nuitee
S
samer • solo_traveller • ps
9
2026-10-18 • via Nuitee
F
francesca • solo_traveller • it
8
2026-10-16 • via Nuitee
L
Leontina Maria • solo_traveller • pt
6
2026-10-16 • via Nuitee
F
Ferraro • extended_group • it
7
Ottima posizione, ma da migliorare il servizio pulizia
Pros:

La posizione era ottima se si preferisce non stare perfettamente in centro ma essere comunque a 5 minuti di camminata. Stanza luminosa e silenziosa nonostante i muri sottili.

Cons:

Scarsa pulizia delle camere. Tavoletta del sanitario rotto che se non stavi attenta ti cadeva addosso. Mi sarei aspettata, compreso nel prezzo, almeno un cambio di lenzuola dopo i primi 3 giorni di permanenza. Il letto matrimoniale è un po’ piccolo, in due si sta un po’ stretti. Il seminterrato, se sistemato, ha un ottimo potenziale per un servizio di colazione (anche a pagamento)

2026-10-15 • via Nuitee
L
Leontins • couple • cv
6
Adorei tudo hotel cidade boa localização
Pros:

A Recpcao dos funcionários

Cons:

Quarto era pequeno

2026-10-14 • via Nuitee
A
Antunes • couple • br
10
2026-10-13 • via Nuitee
A
Alan • solo_traveller • gb
10
2026-10-13 • via Nuitee
R
rpesca • solo_traveller • br
10
Excelente localização
Pros:

Localização acessível ao centro tanto a pé quanto de metrô, e a supermercados

Cons:

Já me hospedo no Grande Rio há muitos anos. Gostaria de ter o café da manhã oferecido pelo hotel de novo! Mas caso não seja possível, quando parou de haver, havia uma chaleira elétrica nos quartos para esquentar água que este ano não vi mais ...

2026-10-12 • via Nuitee
O
OSCAR • solo_traveller • gb
8
Pros:

Buena cama y buena distribución, a pesar de ser una habitación pequeña

2026-10-11 • via Nuitee