Hotel Grande Rio

Hotels
8 (2109 reviews)
Rua Do Bonjardim,977/ Entrada principal: Rua Santa Helena, 31 , Porto , pt

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Friendly staff
Value for money
Cons:
Cleanliness issues
Rude service
Infrequent room cleaning

Categories

Cleanliness
7.46
Some reviews mention cleanliness issues, including hair in the bathroom and infrequent room cleaning.
Service
8.43
General satisfaction with service, though there is mention of rude staff.
Location
8.97
Many guests appreciated the convenient location close to transport and attractions.
Room Quality
7.42
Rooms received mixed feedback regarding comfort and maintenance, with some mentioning old mattresses.
Amenities
7.95
Basic amenities are present; however, there are complaints about room amenities like mini-bars and elevators.
Value for Money
7.91
Good cost-benefit ratio noted by several guests.
Food and Beverage
7.96
No specific feedback regarding food and beverage, rated based on general hotel quality.
Overall Experience
7.93
Overall satisfaction reflecting the positive aspects of the stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:13

Property Description

Modern Rooms with Free Wi-Fi
Hotel Grande Rio offers simply decorated rooms with modern furnishings, including a full-size wardrobe and chest of drawers. Enjoy free Wi-Fi in public areas and stay connected during your stay.

Concierge Services and City Tours
The attentive staff at Grande Rio can recommend nearby attractions and help organize city tours and boat cruises for an unforgettable experience in Porto. Don't hesitate to ask for assistance to make the most of your trip.

Convenient Location
Located in historic Porto, just a 5-minute walk from Faria Guimaraes Metro Station, Grande Rio Hotel is the perfect base for exploring the city. With Porto City Centre only 1.2 km away and Casa de Musica less than a 10-minute drive, convenience is at your fingertips.

Book your stay at Hotel Grande Rio now for a memorable experience in Porto!

Important information:

Please note that pets cannot be accommodated in the Superior Double Room, Superior Twin Room and Double Room with Disability Access.

Please note that pets will incur an additional charge of € 15 per animal per night.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    People 7 years old and over stay for € 7.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2109 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
K
Keskitalo • couple • fi
9
Pros:

Henkilökunta oli todella ystävällistä ja auttavaista. Huone oli siisti ja siellä oli kaikki tarvittava. Tulisin uudestaan.

Cons:

WC pöntön kansi oli hiukan kummallinen eikö pysynyt paikallaan kun kantta avasi.

2026-03-13 • via Nuitee
S
silvana • couple • pt
10
2026-03-12 • via Nuitee
J
Jaely • solo_traveller • gb
8
Great overall!
Pros:

The location.

Cons:

The heater took way too long to heat.

2026-03-11 • via Nuitee
J
Jeyson • couple • es
8
Muy conforme
Pros:

Limpio, y preciso en cuanto a relación calidad-precio

2026-03-10 • via Nuitee
L
Laura • couple • pt
7
Pros:

Acomodação e boa relação com o preço

Cons:

Muito barulho durante a noite e o chuveiro ou aquecia demais ou ficava frio

2026-03-10 • via Nuitee
M
Marguerite • family_with_children • fr
5
Pros:

Lit confortable

Cons:

Humidité dans la chambre , mauvaise isolation sonore .

2026-03-09 • via Nuitee
M
Miguel Angel • couple • es
7
Pros:

La ubicación es cercana al centro

Cons:

La cama , sobre todo la almohada son muy incómodas.
Nos asignaron una habitación de minusválidos, la ducha era directamente el suelo y se salía mucha agua.
La luz del cuarto de baño se activa con sensor y dura 10 segundos encendida, está todo el tiempo encendiendo y apagando.
El recepcionista no nos dijo nada de que no había recepcionista en el turno de noche y al preguntar a otro recepcionista nos lo dijo y nos dió un código para entrar , sino nos hubiéramos quedado en la calle sin acceso.
El armario es muy pequeño y solo hay una percha.

2026-03-09 • via Nuitee
L
Lucilia • couple • pt
6
2026-03-08 • via Nuitee
C
Carla • couple • pt
8
2026-03-08 • via Nuitee
T
Timo • couple • de
4
Das Zimmer is ne Katastrophe aber die Lage gut
Cons:

Das Bad hatte nur eine Schiebetüre welche nicht richtig zu ging und man hat alles gehört, also kein privates stilles Örtchen
Das Bett war mit Haaren welche ich selber weg gemacht habe
Die Decken hatten keine Bettwäsche was extrem unhygienisch ist. Das Fenster konnte man nicht aufmachen teilweise, weil die Jalousie im inneren des Zimmers ist.
Die Toilette hat auch die ganze Nacht extrem laut getropft und die Türe war sehr undicht, da sie nicht am Ramen lag und das grelle Licht des Flures rein leuchten konnte.

2026-03-08 • via Nuitee
G
Gomes • family_with_children • es
10
Pros:

todo está bien calidad precio

Cons:

no tengo ninguna queja

2026-03-07 • via Nuitee
J
João Tomás • couple • pt
7
2026-03-03 • via Nuitee
P
Pereira • solo_traveller • pt
10
2026-02-28 • via Nuitee
P
Philippe • couple • fr
9
Super
Pros:

Propreté amabilité du personnel

Cons:

Rien

2026-02-28 • via Nuitee
D
Diane • couple • us
6
2026-02-27 • via Nuitee
A
Ana María • family_with_children • es
6
Pros:

Sin comentarios

Cons:

No tiene ascensor,los colchones hacen hueco en el medio producen dolor lumbar

2026-02-24 • via Nuitee
R
Roberto Pires • family_with_children • pt
9
2026-02-23 • via Nuitee
G
Gilson • family_with_children • pt
10
Pros:

Gostei de tudo, eu super recomendo

2026-02-23 • via Nuitee
J
João Tomás • family_with_children • pt
8
2026-02-13 • via Nuitee
S
Sofia Solange • solo_traveller • ch
3
Pros:

Gute Lage
Gratis Parkplatz
Schöne Dekoration im Zimmer

Cons:

Die Badetür war kaputt
Kleiner als erwartet
Sehr kalt

2026-02-12 • via Nuitee