Hotel Grande Rio

Hotels
8 (2281 reviews)
Rua Do Bonjardim,977/ Entrada principal: Rua Santa Helena, 31 , Porto , pt

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Friendly staff
Value for money
Cons:
Cleanliness issues
Rude service
Infrequent room cleaning

Categories

Cleanliness
7.46
Some reviews mention cleanliness issues, including hair in the bathroom and infrequent room cleaning.
Service
8.43
General satisfaction with service, though there is mention of rude staff.
Location
8.97
Many guests appreciated the convenient location close to transport and attractions.
Room Quality
7.42
Rooms received mixed feedback regarding comfort and maintenance, with some mentioning old mattresses.
Amenities
7.95
Basic amenities are present; however, there are complaints about room amenities like mini-bars and elevators.
Value for Money
7.91
Good cost-benefit ratio noted by several guests.
Food and Beverage
7.96
No specific feedback regarding food and beverage, rated based on general hotel quality.
Overall Experience
7.93
Overall satisfaction reflecting the positive aspects of the stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:13

Property Description

Modern Rooms with Free Wi-Fi
Hotel Grande Rio offers simply decorated rooms with modern furnishings, including a full-size wardrobe and chest of drawers. Enjoy free Wi-Fi in public areas and stay connected during your stay.

Concierge Services and City Tours
The attentive staff at Grande Rio can recommend nearby attractions and help organize city tours and boat cruises for an unforgettable experience in Porto. Don't hesitate to ask for assistance to make the most of your trip.

Convenient Location
Located in historic Porto, just a 5-minute walk from Faria Guimaraes Metro Station, Grande Rio Hotel is the perfect base for exploring the city. With Porto City Centre only 1.2 km away and Casa de Musica less than a 10-minute drive, convenience is at your fingertips.

Book your stay at Hotel Grande Rio now for a memorable experience in Porto!

Important information:

Please note that pets cannot be accommodated in the Superior Double Room, Superior Twin Room and Double Room with Disability Access.

Please note that pets will incur an additional charge of EUR 15 per pet, per night.

Please note that a cleaning service, which includes changing bed linen and towels, is offered every 3 days. Additional services can be requested at an additional charge of EUR 10.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    People 7 years old and over stay for € 7.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2281 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
A
Alexander • solo_traveller • be
8
Een locatie zoals er nog maar weinig bestaan : betaalbaar en toch kwalitatief.
Pros:

Rustig gelegen

Cons:

Geen licht boven de spiegel. Is handig voor een man bij het scheren.

2026-06-06 • via Nuitee
M
Mayte • solo_traveller • es
10
2026-06-06 • via Nuitee
H
Heejeong • solo_traveller • ca
6
2026-06-06 • via Nuitee
G
Gaëtan • solo_traveller • fr
9
2026-06-06 • via Nuitee
S
Serge • solo_traveller • fr
6
2026-06-05 • via Nuitee
B
benedetto • solo_traveller • it
6
2026-06-04 • via Nuitee
D
Davide • solo_traveller • it
8
Tour in moto
Pros:

La gentilezza del personale, in particolare la signora Paula

Cons:

Un po’ distante da centro, ma tutto sommato sono 2km di piacevole passeggiata. Buono il garage

2026-06-02 • via Nuitee
R
Raquel • solo_traveller • pt
9
2026-06-01 • via Nuitee
G
Gina • family_with_children • es
10
Muy lindo cómodo limpio y sobre todo muy céntrico
Pros:

Todo muy bien

Cons:

No tengo nada que decir

2026-05-31 • via Nuitee
M
Mário • solo_traveller • pt
5
2026-05-30 • via Nuitee
S
Serge • couple • be
7
Practical location, in a quieter area not far from city center.
Pros:

Welcoming and helping staff - Location not far from city center, close to the metro, in a "quite quiet" part of the city. Easy to find some local restaurants.

Cons:

Size of the room is very small (but still acceptable). No breakfast served there, but a few small shops around very friendly for that...

2026-05-30 • via Nuitee
M
MD AL • couple • pt
1
Very disappointing & Full of waste my money.
Pros:

The location near Metro. That’s it.

Cons:

There were so many things to highlight.

1. The room was not type of Superior Twin...Very small and not a very space.Booking shows it was a bigger room but it was absolutely not.They charged very high.

2.The room was not prepared for the guest.There were towels missing & bed was dirty. After requested , we found towels for shower.

3. There were another nightmare. Suddenly ,The curtain of
the room was dropped. Very strange!! I was scared little bit. I thought myself, i am in the horror flim. Whatever, Luckly My head was not injured.

2026-05-30 • via Nuitee
M
Mayra • solo_traveller • de
7
2026-05-30 • via Nuitee
S
Sebastian • solo_traveller • cl
8
2026-05-29 • via Nuitee
J
JUAN MANUEL • solo_traveller • ar
10
Muy buena
Pros:

La limpieza y comodidad de la habitación

Cons:

Era un poco alejado del centro

2026-05-27 • via Nuitee
J
Jorge Alberto • extended_group • ar
1
No es recomendable
Cons:

La ubicación y atención

2026-05-27 • via Nuitee
L
Luis Carlos • extended_group • br
9
2026-05-27 • via Nuitee
G
George • solo_traveller • gb
8
Good stay comfy bed
Pros:

Clean

Cons:

Ground floor

2026-05-26 • via Nuitee
A
Alexandra • couple • fr
10
2026-05-26 • via Nuitee
M
M. • solo_traveller • pt
9
Pros:

O pequeno-almoço podia ter mais opções para quem consome sobretudo a proteína (ovos mexidos, presunto, iogurte sem açúcar, espinafre, etc).

2026-05-25 • via Nuitee