Hotel Metropol by Carris

Hotels
7.4 (2784 reviews)
Miguel de Cervantes, 58 , Lugo , es
+34 982 81 35 97

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Lift / Elevator
Luggage storage
Tour desk
Non-smoking throughout
Invoice provided

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
6.74
Several reviews mentioned cleanliness issues such as the dirty lift and unclean bathrooms.
Service
8.71
Multiple comments highlighted the friendliness and helpfulness of the staff.
Location
8.75
Location was frequently praised, being well-situated for exploring the city.
Room Quality
6.7
Comments indicated problems with room quality, including uncomfortable beds and dated facilities.
Amenities
7.23
Not all amenities were satisfactory; for instance, the kitchen lacked essential items.
Value for Money
8.19
Good value was mentioned, particularly for short stays despite some drawbacks.
Food and Beverage
5.24
Negative remarks about the lack of breakfast options and closed cafeteria.
Overall Experience
7.61
Overall experience is considered satisfactory, reflecting the mixed yet generally positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:29

Property Description

Historic Location Near World Heritage Site
Hotel Metropol by Carris is ideally located near Lugo's historic centre, just a short walk from the impressive Roman Wall, a designated World Heritage Site. Immerse yourself in the rich history of the area right at your doorstep.

Comfortable and Convenient Accommodations
The hotel offers bright and airy bedrooms with modern amenities such as a TV, heating, and a desk. Relax in your private room equipped with a shower and a hairdryer, ensuring a comfortable stay during your visit.

Convenience and Service
Enjoy the convenience of a 24-hour reception and the option to reserve private on-site parking. Additionally, stay connected with complimentary WiFi throughout the property.

Experience the perfect blend of history, comfort, and convenience at Hotel Metropol by Carris. Book your stay now for a memorable visit to Lugo.

Important information:

Please note, when booking more than 3 rooms or stays more than 7 nights, different policies and additional supplements may apply. The property will contact the guest after the reservation is confirmed.

The reception staff is there from 08:00 - 24:00 o'clock. The parking places are limited and on request. Parking hour from 08:00 - 24:00 o'clock.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCQ

Location

Guest Reviews

7.4
Based on 2784 reviews
Cleanliness: 6.74
Service: 8.71
Location: 8.75
Room Quality: 6.7
Amenities: 7.23
Value for Money: 8.19
Food and Beverage: 5.24
Overall Experience: 7.61
C
Curtis • solo_traveller • pt
9
Pros:

Friendly and helpful staff!

2026-08-15 • via Nuitee
R
Roberto • solo_traveller • es
8
Pros:

Situación

2026-08-15 • via Nuitee
A
Aurelie • solo_traveller • fr
10
Tres bon rapport qualité/prix,confortable, proche centre
Pros:

Proximité centre-ville, accueil, espace

Cons:

Manque d'équipement dans la petite cuisine et canapé petit.

2026-08-14 • via Nuitee
S
Silvestre • solo_traveller • es
9
2026-08-13 • via Nuitee
O
Ojea Alonso • solo_traveller • es
2
2026-08-12 • via Nuitee
J
José Manuel • couple • es
1
Historias para olvidar, horripilante.
Pros:

Nada

Cons:

Todo, la habitación horrible, deberían restaurar el hotel y cerrarlo, HABITACION SIN VENTILACIÓN, un zulo !!!! 61 e

2026-08-12 • via Nuitee
F
Francisco • solo_traveller • es
7
2026-08-11 • via Nuitee
X
Xavier • couple • es
8
2026-08-11 • via Nuitee
C
carlos luis • solo_traveller • es
10
Pros:

La cercania con renfe

2026-08-10 • via Nuitee
O
Oscar • family_with_children • es
10
2026-08-10 • via Nuitee
F
fatima • couple • es
3
2026-08-10 • via Nuitee
J
José • solo_traveller • es
10
No se puede pedir más por el precio
Pros:

Precio bajo, está cerca del centro, si no buscas lujos, está bien. Si encima vas a coger el tren, es que está al lado.

Cons:

La habitación un poco oscura, y al centro tardas 10 minutos y pica para arriba. Para mí no es problema pero está bien saberlo

2026-08-10 • via Nuitee
M
Marta • solo_traveller • es
7
2026-08-09 • via Nuitee
F
FLEAER • solo_traveller • es
6
2026-08-09 • via Nuitee
P
Pedro • solo_traveller • pt
8
2026-08-08 • via Nuitee
M
Manuel • family_with_children • es
8
2026-08-08 • via Nuitee
C
Carmen • couple • es
6
Cons:

Que llame porque llegue antes,y estaba cargada con las maletas era la 13:20 y no me solucionaron nada ,que hasta las 15 no podía entrar q no se había limpiado todavía,yo no me había fijado en el horario de entrar si no no llego cargada.

2026-08-07 • via Nuitee
G
GALO • solo_traveller • es
8
2026-08-07 • via Nuitee
I
ignacio • family_with_children • es
9
Me gustó el trato, la localización, el precio y la comodidad
Pros:

Me gustó el trato, la localización, el precio y la comodidad

Cons:

Realmente no tengo nada que no me gustara

2026-08-07 • via Nuitee
A
Alberto • couple • es
6
Buena localización, no pidas más
Pros:

Buena ubicación, sin pretensiones

Cons:

No tiene aire acondicionado

2026-08-06 • via Nuitee