Hotel Metropol by Carris

Hotels
7.4 (2524 reviews)
Miguel de Cervantes, 58 , Lugo , es

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Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Tour desk
Non-smoking throughout
Invoice provided
Free wired internet
Self parking (surcharge)
Internet access
Covered parking
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
6.74
Several reviews mentioned cleanliness issues such as the dirty lift and unclean bathrooms.
Service
8.71
Multiple comments highlighted the friendliness and helpfulness of the staff.
Location
8.75
Location was frequently praised, being well-situated for exploring the city.
Room Quality
6.7
Comments indicated problems with room quality, including uncomfortable beds and dated facilities.
Amenities
7.23
Not all amenities were satisfactory; for instance, the kitchen lacked essential items.
Value for Money
8.19
Good value was mentioned, particularly for short stays despite some drawbacks.
Food and Beverage
5.24
Negative remarks about the lack of breakfast options and closed cafeteria.
Overall Experience
7.61
Overall experience is considered satisfactory, reflecting the mixed yet generally positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:29

Property Description

Historic Location Near World Heritage Site
Hotel Metropol by Carris is ideally located near Lugo's historic centre, just a short walk from the impressive Roman Wall, a designated World Heritage Site. Immerse yourself in the rich history of the area right at your doorstep.

Comfortable and Convenient Accommodations
The hotel offers bright and airy bedrooms with modern amenities such as a TV, heating, and a desk. Relax in your private room equipped with a shower and a hairdryer, ensuring a comfortable stay during your visit.

Convenience and Service
Enjoy the convenience of a 24-hour reception and the option to reserve private on-site parking. Additionally, stay connected with complimentary WiFi throughout the property.

Experience the perfect blend of history, comfort, and convenience at Hotel Metropol by Carris. Book your stay now for a memorable visit to Lugo.

Important information:

Please note, when booking more than 3 rooms or stays more than 7 nights, different policies and additional supplements may apply. The property will contact the guest after the reservation is confirmed.

The reception staff is there from 08:00 - 24:00 o'clock. The parking places are limited and on request. Parking hour from 08:00 - 24:00 o'clock.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

Location

Guest Reviews

7.4
Based on 2524 reviews
Cleanliness: 6.74
Service: 8.71
Location: 8.75
Room Quality: 6.7
Amenities: 7.23
Value for Money: 8.19
Food and Beverage: 5.24
Overall Experience: 7.61
L
Lidia. • solo_traveller • es
10
Pros:

La ubicación y la amabilidad del personal

Cons:

Nada. Todo perfecto

2026-03-28 • via Nuitee
E
Ero • couple • es
7
2026-03-27 • via Nuitee
A
Alicia • family_with_children • es
7
2026-03-26 • via Nuitee
A
Antonio Sanz Milla • solo_traveller • es
8
2026-03-25 • via Nuitee
L
Lola • solo_traveller • es
9
Confortable
Pros:

El trato del personal fue excelente.

2026-03-23 • via Nuitee
E
Espinosa • family_with_children • es
3
Inconforme
Cons:

Olor terrible a cigarrillo solo un juego de toallas somos 2 personas como hotel por lo menos cosas de aseo desechables no volveré a hospedarme alli

2026-03-21 • via Nuitee
A
Alejandro • family_with_children • es
8
2026-03-16 • via Nuitee
J
José • family_with_children • es
8
2026-03-15 • via Nuitee
R
rafael • couple • es
10
Insuperable
Pros:

Desayuno impresionante

Cons:

Me gustó todo

2026-03-14 • via Nuitee
A
Andrea • couple • es
7
2026-03-12 • via Nuitee
J
José • solo_traveller • es
8
Pros:

Muy bien!!
Relación calidad precio, fenomenal!!
Todo muy limpio y arreglado.
Recomiendo!!

Cons:

Nada!!

2026-03-06 • via Nuitee
A
Alejandro • solo_traveller • es
9
2026-03-06 • via Nuitee
J
José • family_with_children • es
8
Pros:

Buena localización, buen trato y mucha tranquilidad.
Recomiendo!!

Cons:

Nada!!

2026-03-06 • via Nuitee
N
Naim Deniz • solo_traveller • tr
8
2026-03-04 • via Nuitee
S
Sergio • couple • es
8
2026-03-04 • via Nuitee
E
Eli5084 • family_with_children • es
8
2026-03-04 • via Nuitee
G
gabriel • couple • es
4
2026-03-03 • via Nuitee
H
Hanspeter • solo_traveller • ch
6
Pros:

Location is good like wifi.

Cons:

There were many hair from other client's!

2026-03-02 • via Nuitee
D
DARIO ANGEL • solo_traveller • es
7
Aceptable
2026-03-01 • via Nuitee
A
Antonio • family_with_children • es
10
Pros:

Caliente y acogedor

2026-02-28 • via Nuitee