Hotel Biskajer by CW Hotel Collection

Hotels
9 (2817 reviews)
Biskajersplein 4 , Bruges , BE
+32 50 34 15 06

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near attractions
Cons:
Cleanliness issues in some rooms
Room size could be small for some guests

Categories

Cleanliness
8.25
Mention of poor cleaning in some reviews.
Service
9.75
Staff described as friendly, helpful, and exceptional.
Location
9.25
Great location with easy access to attractions.
Room Quality
8.25
Rooms described as cozy but some on the smaller side.
Amenities
8.75
Amenities like coffee machines and toiletries are appreciated.
Value for Money
9.25
Guests feel they received good value considering the service and location.
Food and Beverage
9.25
Good quality breakfast with a variety of options.
Overall Experience
9.25
Generally positive experiences with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:11

Property Description

Prime Location in Bruges
Hotel Biskajer, conveniently situated in front of a charming square in Bruges, offers elegant rooms with free Wi-Fi. Just 350 meters from the central Market Square, this hotel is the perfect base for exploring the city.

Comfortable Rooms and Amenities
Each room at Hotel Biskajer features a desk, TV, and a private bathroom with a bath and/or shower. Guests can enjoy a delicious continental breakfast buffet in the cozy breakfast room, starting their day off right.

Nearby Attractions and Renowned Landmarks
Explore the city with ease as the Groeninge Museum is a short 10-minute walk away, and the Concert Hall is just 15 minutes on foot. With restaurants and cafes nearby, guests can immerse themselves in the local culture.

Ready to experience the charm of Bruges? Book your stay at Hotel Biskajer now!

Important information:

Please note that the maximum occupancy of a room is 2 guests.

Please note that this is a smoke-free hotel. Smoking will be fined with EUR 250.

Credit cardholder must match guest name or provide authorizationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

9
Based on 2817 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
R
Ricki • couple • au
9
Pleasantly suprised. Wish we had stayed longer.
Pros:

Friendly staff. Great location.

2026-09-19 • via Nuitee
A
alberto • couple • it
9
Pros:

Buona posizione, leggermente decentrata ma comoda per visitare la città a piedi e fuori dalle vie più affollate.
Camera ampia e in stile coerente con la destinazione

2026-09-17 • via Nuitee
V
VICENTE • couple • br
9
2026-09-17 • via Nuitee
M
Marcin • couple • nl
10
Pros:

It was clean, nice stuff and close to the center

2026-09-17 • via Nuitee
S
Sonny • couple • se
10
2026-09-16 • via Nuitee
D
Dcobber • solo_traveller • us
9
Pros:

Room was super . Very small but comfortable. Breakfast choices were great 😃

Cons:

All was good

2026-09-15 • via Nuitee
O
Oscar Marcelo • solo_traveller • ar
9
2026-09-15 • via Nuitee
T
Thomas • family_with_children • de
10
2026-09-14 • via Nuitee
K
KONSTANTINOS • solo_traveller • gr
9
2026-09-14 • via Nuitee
G
Güler • solo_traveller • ae
9
The location of the hotel is excellent.
Pros:

Nicole is wonderful. Everything was great from the moment we checked in until we checked out. During check-in, she showed us a map of Bruges and pointed out the places we should visit. She even gave us a little gift after we checked out. She was incredibly sweet and kind.
The rooms were very charming and felt almost like a princess room. They might be a little small for two people staying for a longer period, but for a short stay they were lovely. The location of the hotel is excellent — Markt Square is only about a 3–4 minute walk away.

Cons:

The only downside was that the room could have been a little cleaner, as it was slightly dusty. However, it wasn’t bad enough to be very bothersome.

2026-09-14 • via Nuitee
E
Emilie • couple • se
10
2026-09-14 • via Nuitee
B
Barbara • solo_traveller • gb
9
Pros:

Lovely old hotel in a good location. Excellent breakfast. Comfortable bed. Friendly staff.

Cons:

The bath was very high to climb in for a shower. Only 4 seats in the bar area which was fine for us but no-one else could've come in. On one of our nights the bar closed at 9.30 pm.

2026-09-12 • via Nuitee
J
jingjuan • couple • de
10
性价比超高的精致酒店
Pros:

预定的是个小房间，其实一点都不小，非常舒适，床上用品档次很高。员工很友好，临别还送了小点心。早餐餐具很高雅，餐食也很精致。位置虽然不在中心，但仅仅几步之遥，闹中取静。预先沟通也非常顺畅，包括停车场位置与封闭街道名称。

2026-09-12 • via Nuitee
H
Heinrich • couple • de
10
ein gemütliches Hotel zum wohlfühlen in einer wunderbaren Stadt
Pros:

Das Hotel Biskajer by CW Hotel Collection liegt in der Altstadt von Brügge. Alle Sehenswürdigkeiten sind fußläufig schnell zu erreichen.
Aufgrund der zentralen Lage in der Altstadt von Brügge kann man zwar zum Aus- und Einladen des Gepäcks mit dem Auto vorfahren, Parken kann man aber direkt am Hotel nicht. Dazu muss man sein Auto ca. 5 min (zu Fuß) entfernt in einer Tiefgarage parken. Die Kosten dafür sind relativ hoch.
Dies kann aber nicht dem Hotel angelastet werden.
Bei unserer Ankunft wurden wir äußerst freundlich empfangen. Es wurde uns mitgeteilt, dass wir leider die gebuchte Zimmerkategorie nicht beziehen können, da es dort einen Wasserschaden gegeben habe, der noch nicht behoben sei. Stattdessen erhielten wir ein Zimmer in der nächst niedrigeren Kategorie, als Entschädigung aber eine Flasche Champagner und eine 250 Gramm Packung Brügger Pralinen aufs Zimmer!
Wie sich später herausstellte, bestand der einzige Unterschied zum ursprünglich gebuchten Zimmer in dem fehlenden nachgemachten offenen Kamin. Ansonsten waren die Zimmer gleich.
Das Zimmer war sauber und geräumig und hatte Alles was man braucht. Das Bad war ebenfalls gut und sauber.
Der Frühstücksraum war gemütlich und das Frühstück wurde als Buffet angeboten. Die Auswahl war sehr gut und die Qualität nicht zu bemängeln. Es ist für jeden etwas dabei. Warme und kalte Speisen sind vorhanden.
An der kleinen Rezeption stand immer ein Körbchen mit kleinen Croissants, die man sich nehmen konnte wenn man von den Besichtigungen zurückkam. Es sind diese kleinen Aufmerksamkeiten, die ein Hotel ausmachen.
Vielen Dank für den freundlichen Empfang.

Cons:

Nichts!

2026-09-11 • via Nuitee
V
Vincent • couple • fr
8
2026-09-10 • via Nuitee
O
Olivier • couple • fr
8
Pros:

La décoration de la chambre est originale , c est très agréable. La literie est grande et confortable.

2026-09-09 • via Nuitee
E
Elin • couple • no
9
Pros:

Beliggenheten .Service.Frokost

Cons:

Lyd fra avløpsvann

2026-09-09 • via Nuitee
T
Thomas • couple • no
10
2026-09-07 • via Nuitee
A
Alexakos13 • solo_traveller • gr
8
2026-09-07 • via Nuitee
A
Anne • couple • ie
9
Wonderful helpful staff from the moment we arrived.A great stay,we will return there.
Pros:

There was a great choice for breakfast!!
Lovely food!!
A lovely quiet location,yet a short walk to the centre of Bruges.

2026-09-07 • via Nuitee