Holiday Inn Express & Suites Del Rio by IHG

Hotels
•
Holiday Inn Express
9 (356 reviews)
2410 Bedell Avenue , Del Rio , US
+1 830-774-7774

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean accommodations
Cons:
Inconsistent breakfast quality
Cleanliness issues in some areas

Categories

Cleanliness
8.39
Some reviews noted cleanliness positively, but there were mentions of uncleanliness in the bathroom.
Service
9.86
Many guests praised the staff as friendly and helpful, highlighting excellent customer service.
Location
9.4
Convenient location with easy access to dining and shopping, positively noted by multiple guests.
Room Quality
8.85
Rooms were generally clean and comfortable, though some guests found the beds uncomfortable.
Amenities
8.88
Positive mentions of the pool, gym, and breakfast options, though some amenities were criticized.
Value for Money
8.84
Good value considering overall positive experiences, though some guests felt certain aspects could improve.
Food and Beverage
8.39
Breakfast was generally appreciated, but some guests found it unappealing at times.
Overall Experience
9.36
Majority of guests had a pleasant stay and expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:53

Property Description

Modern Rooms with Amenities
Holiday Inn Express & Suites Del Rio offers contemporary rooms equipped with a microwave, fridge, and coffee-making facilities. Enjoy the convenience of a 32-inch flat-screen TV and free Wi-Fi during your stay.

Relaxation and Wellness
Unwind in the outdoor pool and hot tub, or stay active at the 24-hour fitness centre. After a day of exploring, retreat to the comfort of your room and relax in style.

Convenient Location
Located just 2 miles from Del Rio International Airport, this hotel is close to San Felipe Country Club and Whitehead Memorial Museum. Explore the nearby attractions or cross the border into Mexico, all within easy reach.

Book your stay at Holiday Inn Express & Suites Del Rio for a perfect blend of comfort and convenience.

Important information:

Thank you for choosing Holiday Inn Express Del Rio!

As part of our continued commitment to enhance our property and services, we are in the process of renovating our hotel. Please know that your business is very important to us, and you can be assured that you will continue to experience the same great service and quality when staying with us. We appreciate you very much, and we cannot wait for you to see and experience our new Holiday Inn Express Del Rio!Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DRT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 356 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
J
Joel • couple • us
9
Buena opción de alojamiento
Pros:

Buen desayuno y buena ubicación

Cons:

No había papel en el baño

2026-10-28 • via Nuitee
D
Dehisy • couple • us
1
Other than the leak in the room and maybe offering a discount or an apology for the inconvenience it
Pros:

The room at first was good, it smelled like clean.

Cons:

There was a leak that my husband noticed around 3am when he woke up to to use the restroom. All our belongings got wet, I told the front desk but didn’t even offer any discount or apologies. We had to leave around 5am because it was so inconvenient for us.

2026-10-19 • via Nuitee
K
kleese2 • family_with_children • nl
9
2026-10-18 • via Nuitee
R
Ramírez • family_with_children • us
10
2026-10-18 • via Nuitee
E
Elida • family_with_children • us
10
2026-08-23 • via Nuitee
E
Elida • family_with_children • us
10
2026-08-23 • via Nuitee
S
Sarah • family_with_children • us
3
For the price we paid it wasn’t worth the stay
Pros:

The rooms were nice

Cons:

Elevators weren’t working and the oven wasn’t working so there wasn’t a great breakfast for my family of 5

2026-08-09 • via Nuitee
F
FRANCISCO ISAAC • solo_traveller • mx
6
Sin Elevadores
Pros:

El hotel en general es bueno, las habitaciones, las camas, el baño, el estacionamiento y el desayuno incluido

Cons:

Que no contaban con elevador y la habitación estaba en el 3er piso, fui 3 semanas después y seguía igual, regresé ahí pensando que ya lo habían arreglado pero no, teníamos subir 3 pisos cada vez que salíamos o bajábamos al lobby

2026-08-09 • via Nuitee
O
Osiel • couple • us
10
2026-08-08 • via Nuitee
F
Francisco • solo_traveller • us
6
Decepción
Pros:

La habitación era grande y cómoda, y el estacionamiento gratis, y fueron flexibles con el check out

Cons:

El único elevador que tiene no funcionaba y nos asignaron una habitación en el 4° piso, estuvimos ahí 3 semanas antes y tampoco funcionaba, pensamos que en 3 semanas debería haber quedado arreglado. Cuando viajas con toda la familia y con muchas maletas se convierte en un problema

2026-08-08 • via Nuitee
G
Gerardo • couple • mx
9
2026-07-25 • via Nuitee
F
felipedL5631XF • Family
2
Worst experience an customer service ever
Pros:

I would never ever recommend this Hotel
To any family members or Friends.1st of all
We booked it for 3 nights this week starting on 7/21/26 under last name Duran room 304. When we got there the gentleman in the front desk told us. We forgot to contact you , but the elevator is not working at all . I told him is it gonna get fixed cause I have a bad knee. His answer was “ I don’t know “. Then I told him can we get a refund an he said , you can buy you will get charge a percentage an I told him it’s not our fault. I also told him , management never tried calling us in advance or anything. 2nd during our 3 nights there I told hospitality about 7 times that we needed towels and that I only needed the trash can clean.. Trash was never pick up a the towels were left outside the door. 3rd our room card kept malfunctioning. We went like 8 times to get them program and they kept telling us , that we had them next to a cell phone. Well that was a lie cause we kept them in our wallets..Management was no where to be found and did not even made 1 attempt to give us a courtesy call to see how we were doing because of the elevator. I did told 1 employee that 1 was gonna make a good referral an he’d answer was in a sarcastic smile “ you go ahead sir, have fun”. This attitude cause al the way from the top that it trickles down to the employee.. But there is 1 thing positive. The lady that helps with the breakfast , dark brown hair or black with glasses an I believe she wears glasses was on top of her breakfast bar, always very polite an asking us that if we needed something just to ask.. Felipe Duran 956 266-4663 leave messege . I even regret paying $409.73 for the worst service ever.

2026-07-24 • via Tripadvisor
M
Martina • family_with_children • us
7
Okay but could have been better
Pros:

Location and very clean

Cons:

The elevator was not working and the hot water on the last morning of my stay.

2026-07-23 • via Nuitee
M
Martinez • family_with_children • us
9
Pros:

Atención del personal

Cons:

Que no se limpio bien el cuarto

2026-07-23 • via Nuitee
T
Tanya m • family_with_children • us
10
2026-07-21 • via Nuitee
M
Michal • solo_traveller • cz
1
Pros:

Klasický řetězcový hotel, pokoj v pořádku, ale jinak nic moc

Cons:

Snídaně tragická, míchaná vejce ohřívaná z mikrovlnky, humus !

2026-07-20 • via Nuitee
J
J3485VJfeliciam • Family
10
Great job Zen
Pros:

We got in early Friday morning and Zen was amazing!!!!! There was a confusion with the dates of our reservation and she was so understanding and helped us get everything sorted out.

2026-07-18 • via Tripadvisor
G
Gentherm • solo_traveller • mx
10
2026-07-04 • via Nuitee
G
Geanna • solo_traveller • us
10
I enjoy staying at this location because of convenience and great staff.
Pros:

I like the safety and convenience of the location. I like the cleanliness and courteous staff.

Cons:

Not all breakfast was available the last time I stayed there.

2026-06-29 • via Nuitee
K
Kenneth • solo_traveller • us
10
Pleasant
Pros:

Free breakfast was a nice bonus

Cons:

Got there early and room not ready yet

2026-06-28 • via Nuitee