Holiday Inn Bristol City Centre by IHG

Hotels
Holiday Inn Hotels & Resorts
9 (2339 reviews)
Bond Street , Bristol , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Outstanding service
Great location
Excellent breakfast
Cons:
Issues with cleanliness
High parking costs
Some maintenance needs

Categories

Cleanliness
8.25
Several reviews point out cleanliness, but some issues with maintenance were noted.
Service
9.75
Outstanding service highlighted by multiple mentions, particularly of staff going above and beyond.
Location
9.25
Consistently praised for its excellent location close to key attractions.
Room Quality
8.75
Generally positive remarks on room comfort, though some noted specific issues.
Amenities
8.25
Amenities received mixed feedback, with some lacking maintenance.
Value for Money
9.25
Value for money was frequently mentioned as good, especially with breakfast included.
Food and Beverage
9.25
Breakfast and dining options received high praise from guests.
Overall Experience
9.25
Overall satisfaction emphasized, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:20

Property Description

Modern Rooms and Stylish Dining
The Holiday Inn in Bristol's city centre offers ultra-modern rooms with luxury bathrooms and a stylish restaurant and bar, perfect for a comfortable stay.

Convenient Location and Amenities
Located next to Cabot Circus Shopping Centre, this hotel boasts a mini gym, on-site parking, free WiFi access, and flat-screen LED TVs in every room, ensuring a convenient and enjoyable stay.

Delicious Dining Options and Nearby Attractions
Indulge in a varied menu at The Spot Kitchen and Bar, showcasing fresh local produce. With its proximity to Temple Meads Station, Arnolfini Gallery, and Clifton Village, there's plenty to explore nearby.

Experience the best of Bristol at the Holiday Inn Bristol City Centre. Book your stay now!

Important information:

If using a Sat-Nav, guests are advised to use the postcode BS13LE.

Please note that hen and stag parties are not accepted.

Guests arriving with children, please specify how many and their ages in the Special Request section of the reservation process.

Please assist all guests are required to provide a GBP 50 pre-authorization on a card for incidentals or damages along with a valid photo ID

For nonrefundable bookings:
Please note the payment must be from the original card, and the cardholder must be present upon check-in. In the case of third party bookings please contact the property once the reservation is made, as a payment authorization form must be completed before arrival.

The payment card used to guarantee the reservation must match the card presented upon check in at the hotel. If a reservation is made on behalf of someone that is not the owner of the card a 3rd party authorization form must be completed at the time of booking. This needs to be sent to the hotel along with a photocopy of both sides of the card and photographic ID for them to verify. Failure to do so may result in refusal of entry at check-in. Please note it is solely the responsibility of the booker to request and complete an authorization form when making a reservation.

Please note for the parking, there is a height restriction of 6.5 feet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

9
Based on 2339 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
R
Ryan extended_group gb
9
2026-07-18 via Nuitee
K
Katherine solo_traveller gb
9
Excellent
Pros:

Excellent room, very good breakfast, very nice decor and very friendly and professional staff.

Cons:

Area is not very nice. Would love some proper milk and some herbal and green teas in room.

2026-07-18 via Nuitee
G
Gary solo_traveller gb
10
All good
Pros:

All good

2026-07-18 via Nuitee
M
Meshach solo_traveller gb
10
2026-07-18 via Nuitee
M
marcos family_with_children gb
9
2026-07-18 via Nuitee
S
Sara couple gb
10
Perfect
Pros:

Perfect location and the price was very good. Huge room and comfortable bed.

Cons:

Nothing.

2026-07-16 via Nuitee
S
Spaull couple gb
9
Friendly staff, a central location and great air-conditioning would bring us back.
Pros:

The location is excellent for accessing the old town and harbor area in Bristol.

Cons:

The hallway carpets need a good clean.

2026-07-16 via Nuitee
K
Kaiser solo_traveller de
7
2026-07-16 via Nuitee
P
Paul family_with_children gb
8
Enjoyable stay to attend my daughters graduation
Pros:

The room was reasonably clean and well appointed. The location was fair, with relatively easy access to the city centre, tourist and university area. The evening/night staff were helpful and informative.

Cons:

We tried to book a taxi at reception. The deskman seemed to find this an unusual request and had some difficulty. The Taxi never arrived. We eventually booked an Uber ourselves.
Car parking is too expensive considering the cost of the room.

2026-07-14 via Nuitee
S
Sang couple gb
10
Was a wonderful and best stay I had
Pros:

The bathroom was superb and clean, had aircon for hot weather and was clean and comfortable bedding

Cons:

Nothing was wrong

2026-07-13 via Nuitee
E
Emily couple gb
9
Good stay city centre
Pros:

Fabulous air con which was needed in the heatwave! Clean, standard room as expected for a hotel like this.

Cons:

Breakfast was dissapointing

2026-07-13 via Nuitee
S
Siu Yu family_with_children au
3
cleanliness was bad
Pros:

location

Cons:

The housekeeping service did not meet my expectations during our stay. The room was not properly cleaned, and the attention to detail was disappointing. One of the cups provided still had visible coffee stains, and although we requested a clean replacement cup, it was never delivered.
We also requested basic items such as bowls, plates, and ice cubes, but instead of having them brought to our room, we had to personally go downstairs to collect them ourselves. This was inconvenient and not the level of service expected from a hotel.
Additionally, the parking/drop-off arrangement was frustrating. Taxis and Uber drivers were unable to drop guests directly at the car park due to the lack of a grace period, which made drivers reluctant to enter and drop us off there. This created unnecessary inconvenience, especially when arriving with luggage.
Overall, the service experience was below expectations, and I hope the hotel can improve its housekeeping response, guest assistance, and arrival/drop-off arrangements for future guests.

2026-07-13 via Nuitee
C
Charlie family_with_children gb
1
2026-07-13 via Nuitee
C
Charley extended_group gb
10
Excellent Hotel
Pros:

Room was lovely, we was in an executive room. Breakfast was nice. Air con was lovely.

Cons:

Only thing was the long walk to our room, but that is just my laziness

2026-07-13 via Nuitee
D
DAVID couple gb
9
Pros:

Staff very helpful and friendly
Very clean excellent location for me
Bar restaurant facilities great

2026-07-12 via Nuitee
J
Jinesh extended_group in
10
Excellent stay
Pros:

Had a fantastic stay at Holiday Inn hotel in Bristol! The location is absolutely excellent and made exploring the city so convenient. Check-in was an absolute breeze thanks to the efficient front desk team, and Vikram went above and beyond to ensure we were comfortable and well looked after. A special shoutout to Amit, the chef, who was incredibly accommodating and prepared wonderful Jain food for us.

2026-07-12 via Nuitee
R
Rose marie solo_traveller gb
10
2026-07-12 via Nuitee
X
Xiaolin solo_traveller gb
10
Pros:

The location and the lighting of the room

2026-07-11 via Nuitee
M
Marco couple it
9
2026-07-11 via Nuitee
H
Heather couple us
9
2026-07-11 via Nuitee