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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Massage services
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Spa/wellness center
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Currency exchange
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Valet parking
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Lockers
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Public transport tickets
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Key card access
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Bike tours
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Tour/class on local culture
Review Highlights
Categories
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Property Description
Luxurious Accommodation in Hanoi's Old Quarter
Prime Location: Situated just steps away from Hoan Kiem Lake, our hotel is centrally located near popular attractions like Thang Long water puppet theatre and St. Joseph's Cathedral.
Modern Amenities: Our air-conditioned rooms are elegantly furnished with a flat-screen TV, safety deposit box, and minibar. Relax in style with our en suite bathrooms complete with free toiletries.
Relaxation and Convenience: Indulge in rejuvenating spa treatments at a discounted rate, stay connected with free WiFi, and take advantage of our 24-hour front desk services for a seamless stay.
Book your stay at Hanoi Boutique Hotel & Spa for a truly unforgettable experience in Hanoi's vibrant Old Quarter.
Airport pick-up service to the property is available at VND 480,000 per car, while drop-off service at the airport is charged VND 432,000 per car. Guests who wish to utilize this service are required to contact the property to make a resertion at least 24 hours prior to check-in. You may use the contact details provided in your booking confirmation.
=== Guests will enjoy the following benefits: - Free upgrade to a higher room category (subject to availability) - Free early check-in and late check-out at 14:00 (subject to availability) - 20% discount on spa services All offers mentioned above are subject to availability. Full details will be provided upon check-in. Other restrictions may apply.
=== Please note that payment pre-authorization is required within 3 days prior to arrival to guarantee your booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and costs VND 500000 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
People no matter the age stay for VND 400,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
+Great location, close to the restaurants and lots of shops.
+Really friendly and helpful staff
+Room clean and nice
-Hot water in the shower was hit and miss
-I don’t think it was very clear the jacuzzi/spa had a fee and you had to give advance notice to use. We went down ready for a dip with our towels to be told we couldn’t. I shouldn’t have assumed it was included in hotel price as it would be in the UK so my mistake but it was a shame.
This hotel was an absolute gem in the middle of Old Town Hanoi! Within walking distance of almost all the sights, yet still giving a true local and authentic feeling. Mai and her team were amazing, greeting us every morning at breakfast (definitely try the omelets) and making sure our plans for the day were set. When a problem arose with the A/C in our room, they moved us next door without a visit to the front desk being necessary--help with our bags and five minutes later we were settled in. Individual temperature control, good water pressure, and an amazing spa made this a nice oasis from the summer heat. Dozens of restaurants, several pharmacies, and many coffee shops within a few blocks. We also booked our Ha Long Bay cruise and private car through them, which made things super easy! Highly recommend for your visit to Hanoi!
We had a spectacular time! The hotel itself is fantastic — right in the Old Quarter of Hanoi. Apart from the hotel, its the people in the hotel that made our trip very memorable specially Mai and Ly from reception and Linh from the restaurant. They made every connection personal and really engaged with us all throughout our trip. At one point, my partner’s mum felt a bit ill and Mai had even offered us ginger tea and porridge to make her feel better. These things are what set ordinary hotels to extraordinary ones. All praises to the staff of Hanoi Boutique Hotel! We will definitely come back here and highly recommend to our friends and family when they visit Vietnam ( Ha Noi specifically) Thanh you very much team!!
Sono venuta qui tre volte per soggiornare ad Hanoi: le stanze sono pulite e comode, la colazione abbondante e la posizione centralissima. Soprattutto, lo staff è gentilissimo, mi hanno aiutato in tutto, dal tenermi la valigia per un mese al comprarmi il biglietto per il cinema e mandare una cartolina :) consigliatissimo
Staff was very helpful! They helped us with early check in! They also upgraded to a better room subsequently. Location is great! Overall very satisfied with hospitable nature of all staff members
It was perfect
Clean room
Shower in bedroom not bathroom, beds really hard
Nice, clean rooms
Aircon off when you are leaving room means you are coming back to hot, stinky room in the evening and need 10 min to get it to cool down a bit
מיקום
הצוות היה קצת קטנוני
מיקום מעולה ברובע העתיק ליד החנויות רחוב
אין חלונות בחדרים לחלל אוויר
היו נמלים באחד החדרים אבל הם החליפו לנו חדרים
Spacious rooms right in the middle of Hanoi old quarters. If you are looking to spend a weekend in the Hanoi old quarters this is a very good option. Great breakfast, great food, very near to other old quarter hot spots and very courteous staff. The welcome treat of dried apricots was a bonus.
The room was spacious, spotless, and everything worked perfectly. I thoroughly enjoyed my two-night stay here and felt well taken care of throughout. Highly recommended!
Honestly, I loved this hotel so much. The service was outstanding, and all the staff were friendly, respectful, and genuinely welcoming. The environment was comfortable, clean, and well-maintained, and everyone spoke English very well, which made communication easy.
La gente
La pieza muy incómoda y chica, con una ducha al lado de la cama y sin ventanas
We stayed at Hanoi Boutique Hotel & Spa in May 2026 as a family and had a really lovely experience. The biggest highlight for us was how hospitality the hotel feels. The design is beautiful and thoughtful details. Our room is on the 4th floor was spacious and comfortable, and we loved the balcony overlooking the city. We didn't try the restaurants except for the buffet breakfast, which we really enjoyed. I also had a massage at the spa, which was very relaxing after walking around in the heat. Service was friendly and attentive throughout.
A truly delightful hotel run by very sweet people. The staff really does everything to make your stay as pleasant as possible. I have never felt so at home so far from home as in this beautiful hotel. Highly recommended, lovely luxury rooms and a super-deluxe spa. They will certainly see me back here if my health permits.
スタッフの対応が非常に良い。旧市街にあり、散策へ行くにも立地が最高でした。
週末はナイトマーケットが近く、周辺道路は交通規制がされているので、Grabでタクシー移動を考えている人は、週末の夜は避けたほうがいいかもしれません。ですが立地は抜群なので、徒歩で旧市街を歩いてまわれば全く問題ありません。
Beautiful hotel, friendly service, great rooms. Located right in the heart of Hanoi's Old Quarter. Service levels were exceptional. When we complained about our neighbour's Loud TV late at night, they promptly informed the other guest to reduce volume but also apologised whenever I went to the restaurant next 2 days. We missed packing a dress when checking out and they called us on the way to airport and helped deliver it to the airport using grab
Hanoi boutique hotel is in the heart of Hanoi old town so you can get around very easily to the prime spots. Breakfast was great and had just enough options. The staff were very friendly, in particular the duty manager. She made sure everyone was ok and greeted everyone personally 🥰. All staff had great customer service. A BIG thank you to the reception staff and the security guard who helped me with my transfer/pick up from hotel.
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