Novotel Bangka Hotel & Convention Centre

Hotels
Accor
8.2 (51 reviews)
Jl Soekarno Hatta, Pangkalpinang, Bangka Belitung Islands, 33136 , Pangkalpinang , ID

Facilities

Full-service spa
Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Good cleanliness
Friendly service
Cons:
Soft water pressure
Difficult TV channel navigation

Categories

Cleanliness
8.43
Guests appreciated the cleanliness and tidiness of the rooms.
Service
8.4
Exceptional hospitality mentioned, especially by staff member Decha and Violin.
Location
8.44
The hotel is located in a central area, facilitating city visits.
Room Quality
7.89
Rooms are described as clean and tidy but there were some complaints about the shower and TV.
Amenities
7.92
Amenities were not explicitly mentioned but are assumed to align with the hotel tier.
Value for Money
8.08
Value for money rating based on overall positive experience.
Food and Beverage
7.93
Breakfast service praised but not much detail provided.
Overall Experience
8.5
Overall experience was very good, with a plan to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:53

Property Description

Discover an oasis of relaxation and luxury at Novotel Bangka Hotel & Convention Centre, where every detail is designed for your comfort.

Wellness Retreat
Unwind at our full-service spa, offering rejuvenating massages and treatments. Enjoy our outdoor pool, sauna, and fitness center for a perfect blend of relaxation and recreation.

Culinary Delights
Savor the flavors of Indonesia at The Square Restaurant, or enjoy 24-hour room service for a cozy night in. Don’t miss our delightful buffet breakfast served daily.

Business & Events
With over 30,000 square feet of event space, including a conference center and three meeting rooms, we cater to all your business needs while providing exceptional service to ensure a successful gathering.

Escape to comfort and convenience at Novotel Bangka—reserve your stay today!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PGK

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.2
Based on 51 reviews
Cleanliness: 8.43
Service: 8.4
Location: 8.44
Room Quality: 7.89
Amenities: 7.92
Value for Money: 8.08
Food and Beverage: 7.93
Overall Experience: 8.5
E
Elgana_25 Family
10
Everything is very good
Pros:

The receptionist was very helpful for tours on Bangka Island.

2026-02-13 via Tripadvisor
B
benjaminkI2207ML Business Batam, Riau Archipelago, Riau Islands Province
10
Great hotel
Pros:

Very good experience, facilities very good and clean. Cindy was very friendly and professional. Our group all enjoyed there stay and we will be returning on the next trip.

2025-11-26 via Tripadvisor
3
378devim Business
8
Excellent experience and comfortable
Pros:

Excellences hospitality by your team member named : Decha who is politely and very helpful in assisting myself during 2 days breakfast in square restaurant.

Keep the good job !!!

2025-11-26 via Tripadvisor
A
anggiatn2025 Solo travel
10
Experience in Novotel Bangka
Pros:

This hotel has very clean and tidy rooms.
People would feel comfortable to arrange itinerary in visiting the city because the hotel located in central area.

Due to my experience having breakfast in hotel, I see how charm and smiley the waiters is, especially one who named Violin.
Hope, I will find this Novotel well developed in the future.

2025-10-08 via Tripadvisor
K
KOK SIN
6
Stay one night on business trip
Pros:

Showers water pressure too soft.
Toilet flush too soft.
Difficult to turn on TV channels

2025-07-13 via Nuitee
I
indozoner Couples
10
Excellent hotel in the middle of a tourism slump
Pros:

When I saw several unfinished or dilapidated buildings along the way to the hotel I was worried that this hotel won’t be able to provide Novotel-level of service. Fortunately my worries were unfounded. The hotel went above and beyond what was required of them to make sure the guests have a wonderful experience. The staffs were very kind and attentive, room amenities were very nice (although the pillows were bit too soft for my taste), breakfast options were many and varied, and they have a shuttle to and from the airport. It’s free for Accor ALL members, so if you’re not a member yet, go and sign up. It’s a shame Bangka tourism is in a slump lately, so I don’t see many guests. Here’s hoping the tourism situation cna get better soon!

2025-06-26 via Tripadvisor
F
faisalahmadr Business
8
Great Stay
Pros:

The laundry service is exceptional. Thankful for the great work that is shown by the staff especially Ms Adelia and Ms Rani. The room also let me feel comfortable with everything. The only aspect that still has to be improved a bit maybe about the resto menus. But above all, the stay is rewarding😀

2025-05-02 via Tripadvisor
9
995teguhh Solo travel
10
Novotel bangka the only recomended hotel when you visit pangkal pinang bangka island
Pros:

Mantap pelayanannya mas Leo
Hotelnya juga mantap.
Kamar amenities free minibar semua available
10 minutes away from airport
Gym spa are available
Parking lots plenty
Close to the city cetral
Recomended to stay either bussines. Solo. Or family

2025-02-08 via Tripadvisor
V
V8520LAcindyc Business
10
Clean and Great for Work
Pros:

Lia and Hairul truly goes above and beyond as a housekeeper. Not only is he incredibly thorough and efficient in his cleaning, but he also takes the time to make sure we are comfortable and have everything we need during our stay. The room is always spotless and organized, making it the perfect environment to focus and be productive. We are grateful to have such a dedicated and attentive housekeeper like Hairul taking care of us. Thank you for all that you do!

2025-02-05 via Tripadvisor
S
Safari01091251443 Business
10
Affordable price
Pros:

Good room, big hotel affordable price. Good thing for stay again. Service staff helpfull and kind.

Food are the best choice combine anout traditional and western, many choice and delicious.

Travel to bangka will be get net experience to stay at novotel.

-marisa-

2025-01-30 via Tripadvisor
E
edgaraS8031IF Business
10
Very good hospitality
Pros:

The overall of hospitality is above the average. The staff of reception always smile and helpful. Juda is one of room boy who is agile and fast to clean up the room. Impressive. I hope to have more opportunities to enjoy this hotel. And explore more about the diversity of culture, food, and beach at Bangka Island or Pangkal Pinang City.

2024-12-17 via Tripadvisor
A
austinhE73YG Family
10
Great
Pros:

Comfy and spacious room. Great service, especially from Eko.

The breakfast selection was exceptional with a variety of local delicacies as well as foods from around the world.

The staff were helpful enough to allow us to check in early when he arrived an hour prior to our check in time.

2024-11-26 via Tripadvisor
V
Verified traveler
4
Pros:

Rooms were not ready. Requested rooms were not available.

2023-09-16 via Nuitee
V
Verified traveler self
10
Pros:

Hotel is very nice the staff is excellent. I have nothing but the best to say about this property

2019-06-27 via Nuitee
F
Francois
10
Great dinner!
Pros:

Great stay. The Novotel is very clean and modern. The buffet dinner was very nice!

2019-04-29 via Nuitee
S
STUART
10
Excellent Quality
Pros:

Could not fault anything.
Hotel very clean and has everything you want or need.
I have been travelling for many years but have ever experienced such friendly caring competent helpful staff, from bell boy to manager every one was first class. They really made my stay a pleasure.

2018-02-05 via Nuitee
F
Fran
10
Nice, modern hotel near airport
Pros:

Great 4 star hotel, modern and well looked after building. Staff were friendly and super helpful. Mr Setiadi and his team catered for our request and was very welcoming. Room clean and had modern decor. Breakfast had great selection of Food and very tasty. Definitely would come back to stay at Novotel next time we are in Bangka.

2018-01-02 via Nuitee
K
KYEONGPO
8
Pros:

전반적으로 만족합니다.

2017-12-11 via Nuitee
A
Andreas
8
Pros:

Nettes Hotel für einen Workshop oder Dienstreise für ein paar Nächte.

2017-11-19 via Nuitee
R
Ray
8
Pros:

Good hotel

2017-10-18 via Nuitee