Four Points by Sheraton Seoul, Guro

Hotels
Four Points by Sheraton
8.5 (558 reviews)
72, Digital-ro 32-gil, Guro-gu , Seoul , kr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Cons:
High pricing for early check-in
Limited breakfast options

Categories

Cleanliness
8.21
Generally clean, but some mentions of worn fixtures in the bathroom.
Service
9.18
Staff was very friendly and helpful.
Location
9.22
Convenient location with easy access to transport and nearby food options.
Room Quality
8.17
Spacious rooms with comfortable beds, but some mentioned need for improvement.
Amenities
8.7
Good variety of amenities, but more options for breakfast would be beneficial.
Value for Money
7.66
Some guests felt prices were high relative to offerings.
Food and Beverage
8.21
Breakfast variety was noted positively, but limited options for specific dietary needs.
Overall Experience
8.68
Overall pleasant with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:30

Property Description

Central Location in Guro Digital Valley
Four Points by Sheraton Seoul Guro is strategically situated for easy access to major attractions like Hongdae Entrance, COEX, and Gyeongbokgung.

Modern Amenities and Services
Enjoy a range of facilities including restaurants, fitness centers, free Wi-Fi, and 24-hour room service. The hotel also offers airport limousine services and currency exchange for added convenience.

Diverse Dining Options
Indulge in a culinary journey at Table 32 with its international cuisine or unwind at Cafe & Bar72 for drinks and light snacks. Explore Kkalkkal Street and Daelim-dong Chinatown for a taste of authentic Chinese cuisine.

Book your stay at Four Points by Sheraton Seoul Guro for a seamless blend of comfort and convenience.

Important information:

Please note that only 1 free parking space is available per room.

Room service is available between 09:00 AM to 21:00 PM (Last order by 20:30 PM).

Reservation may be canceled if the valid credit card not provided by 3:00 pm on the day of check-in.

Cards accepted at this hotel.

If it is confirmed that the card is not valid by 3pm on the day of check-in,
the reservation may be canceled.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 7 years old and over stay for KRW 55,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 558 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 8.68
H
Hyejung family_with_children us
7
2026-04-03 via Nuitee
H
Hee Jung family_with_children gb
4
Cons:

There was a weird skewage smell coming from the bathroom. The hotel didn't support AC saying that they are only controlled centrally and they can't turn on the AC.

2026-04-03 via Nuitee
J
Jarmo family_with_children cn
10
2026-04-02 via Nuitee
K
Kiss Bendegúz solo_traveller hu
9
Convenient and good choice
Pros:

Good location, close to metro station and plenty of restaurants. Rich breakfast with wide choice.

Cons:

A bit overpriced.

2026-04-01 via Nuitee
P
Peter couple de
8
Optimales Preis Leistungsverhältnis
Pros:

Große und gute Betten, zentral gelegen im Guru- Distrikt . Sehr viele Essensmöglichkeiten

2026-03-31 via Nuitee
N
Nitesh family_with_children gb
10
2026-03-27 via Nuitee
B
Beng solo_traveller au
7
Pros:

Room comfort moderate, surrounding environment around outside of hotel acceptable, close to subway station, good point

Cons:

Cleanliness can improve, also comfort too

2026-03-26 via Nuitee
A
Adi family_with_children il
8
2026-03-23 via Nuitee
B
Byron solo_traveller au
9
2026-03-19 via Nuitee
B
Barbara solo_traveller de
8
Jederzeit gerne wieder
Pros:

Ausstattung, Freundlichkeit der Mitarbeitenden

Cons:

Lage etwas zu weit vom Centrum

2026-03-18 via Nuitee
T
Tsedendamba solo_traveller us
8
2026-03-17 via Nuitee
C
Chan solo_traveller sg
9
the housekeeping team failed to top up the shower gel before I checked in
2026-03-14 via Nuitee
B
Bilegjargal family_with_children mn
10
2026-03-08 via Nuitee
D
Duchintav couple mn
4
I will not recommend the hotel to my networking.
Pros:

Breakfast is decent and staff were friendly.

Cons:

Reception staff were not so friendly.
First impression is so important for clients.
I came to the hotel at 12.10 p.m for check in and was informed I should pay extra charge for early check in, even though the hotel had many empty rooms. I had to pay 39000 won for 3 hour early check in. I do understand the hotel policy when all rooms occupied and it needs time for room preparation ( cleaning, ventilation and so on). However I noticed only few rooms were occupied and majority rooms were free.
Frequently visitors are important for long term.

2026-03-05 via Nuitee
D
Duk-Soo Park family_with_children au
8
2026-03-01 via Nuitee
미영 family_with_children kr
10
2026-03-01 via Nuitee
M
Mahabubul Islam couple bd
9
2026-02-27 via Nuitee
S
Sergei family_with_children uz
10
2026-02-25 via Nuitee
V
VIOLLET couple kr
8
2026-02-25 via Nuitee
J
Jhih Ying family_with_children tw
9
Pros:

The room quite ok.

Cons:

The room is not big.

2026-02-24 via Nuitee