evo Hotel Hakuba

Hotels
9.2 (368 reviews)
Hokujo 5736 , Hakuba , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Skiing
See all facilities

Review Highlights

Pros:
Excellent location next to bus terminal / Happo One
Friendly, helpful staff and responsive front desk
Free shuttle service to station / gondola (flexible pickup)
On-site onsen and pleasant bar/lounge vibes
Free washer/dryer and complimentary drinks in fridge
Clean, comfortable rooms; occasional complimentary upgrades
Good coffee / cappuccino
Cons:
One review reporting dirty room and smoke smell
Some guests noted no included breakfast or limited F&B options
No on-site parking mentioned as a drawback
Minor room issues reported: small sink, early onsen closing time (22:00), occasional noise near onsen entrance
Occasional single room key issued or lack of luggage storage

Categories

Cleanliness
8.2
Majority of reviews praise clean rooms and facilities (rooms described as 'very clean' and 'beautiful'), but one strongly negative review mentions dirt and smoke — overall slightly below perfect.
Service
9.6
Consistently praised staff: friendly, helpful, attentive (multiple mentions of quick front-desk/online responses and a named staff member going the extra mile); free shuttle service with flexible pickup also highlighted.
Location
9.6
Excellent central location next to the Happo One / bus terminal, very convenient access to onsen and convenience stores — repeatedly noted as a major plus.
Room Quality
9.3
Rooms described as comfortable, well supplied and in some cases upgraded to very large rooms; some minor issues noted (small washbasin in one room, occasional noise near onsen entrance).
Amenities
9.3
Strong amenities: on-site onsen, free washer/dryer, free drinks in fridge, bar/lounge, shuttle service and pleasant lobby — a few guests wished for on-site parking or a small convenience shop.
Value for Money
9.2
Good perceived value thanks to complimentary services (shuttle, laundry, drinks), friendly staff and comfortable rooms; several guests stated they would return.
Food and Beverage
9
Coffee/cappuccinos and bar praised (coffee described as great); however some guests noted no included breakfast or limited F&B options for certain stays.
Overall Experience
9.4
Overall very positive: many guests enjoyed the vibe, onsen, staff and location and said they'd return; isolated negative reports temper an otherwise strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:08

Property Description

Luxurious Accommodation
Experience top-notch comfort and relaxation at evo Hotel Hakuba, a 4-star property offering a shared lounge, free parking, and a terrace.

Ski Enthusiast's Paradise
Conveniently located just 7.8 km from Tsugaike Kogen Ski Area, guests can easily access the slopes and enjoy a hassle-free skiing experience.

Wellness Retreat
Unwind after a day of adventure in the hotel's hot spring bath, perfect for rejuvenating your body and mind.

To book your stay at evo Hotel Hakuba and indulge in a perfect blend of luxury and convenience, visit our website now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 368 reviews
Cleanliness: 8.2
Service: 9.6
Location: 9.6
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.2
Food and Beverage: 9
Overall Experience: 9.4
K
Kulvars • extended_group • th
10
2026-10-17 • via Nuitee
D
Duangporn • couple • th
9
Pros:

Good location nearly Lowson and but station.
Room is big size .staff very nice and good support

2026-10-15 • via Nuitee
D
Daphne • couple • nl
9
2026-10-13 • via Nuitee
C
Carry • couple • au
10
This should be in your top 3 choices for Hakuba.
Pros:

Beautiful little Hotel. Roomy, clean, bright, simple and tastefully decorated. Washing machine. Free beverage. Complete Lounge facility. Transport. Staff were helpful, professional and friendly. Next to Happo one bus terminal. Walking to Gondolas. We stayed during off season. Still enjoyable. Recommended

Cons:

Nothing

2026-10-13 • via Nuitee
D
Daphne • couple • nl
9
2026-10-13 • via Nuitee
I
Ing Ching • solo_traveller • sg
9
Pros:

English-speaking staff at reception, free shuttle to gondola station, and a Lawson right across the road are a huge plus.

2026-10-13 • via Nuitee
P
polonet • extended_group • tw
10
2026-10-12 • via Nuitee
P
polonet • extended_group • tw
10
員工熱情詳細解決旅行遇到的問題，非常感謝
2026-10-12 • via Nuitee
C
CHIUCHU • solo_traveller • tw
10
Pros:

飯店舒適，且提供接駁，讓整個旅程便利許多……

Cons:

浴室有點小

2026-10-11 • via Nuitee
Y
Yungsheng • couple • tw
10
2026-10-11 • via Nuitee
C
CHI • solo_traveller • tw
9
2026-10-10 • via Nuitee
S
SHIWEI • couple • cn
9
白马村不错的住宿选择
Pros:

-室内和公共区域装修有设计感
-有大浴场
-位置在巴士总站隔壁，租自行车方便。距离八方缆车gondola station走路15分钟左右。去JR较远走路要20分钟，但有酒店摆渡车接送，比较方便

Cons:

-床头有灰尘

2026-10-10 • via Nuitee
L
Lloyd • solo_traveller • au
10
Great place to stay to explore Hakuba
Pros:

Very nice place to spend a few days with the family and hike in the green season. Modern, cool vibe and friendly staff that went out of their way to assist us. I met one of the Evo staff from Seattle too and he was a super nice guy. Bryce the Founder has a very interesting story. Inspiring! The free washing and drying facilities were a big bonus too.

Cons:

Nothing to dislike.

2026-10-10 • via Nuitee
G
Guihua • couple • cn
10
总体体验很好。
Pros:

很好

Cons:

洗衣机和烘干机最好不要放在房间旁边，晚上噪音会影响睡眠

2026-10-09 • via Nuitee
K
Kathryn • solo_traveller • us
10
2026-10-08 • via Nuitee
K
Kaito • couple • jp
10
2026-09-19 • via Nuitee
K
KOK MING • family_with_children • sg
10
Pros:

Friendly and committed staff who communicated great throughout our stay. The hotel shuttle is a huge plus and makes travelling around Hakuba Village hassle-free. Rooms are new, clean, and beautiful. Having a washer and dryer in the hotel is also super convenient. Would love to stay here again!

Cons:

Wifi is pretty weak but not a deal breaker

2026-09-18 • via Nuitee
C
Christina • family_with_children • jp
9
Cons:

Friendly and helpful staff at the desk.

2026-09-18 • via Nuitee
E
Eli • extended_group • il
10
2026-09-16 • via Nuitee
J
JOHNREY • couple • jp
9
2026-09-14 • via Nuitee