evo Hotel Hakuba

Hotels
9.2 (368 reviews)
Hokujo 5736 , Hakuba , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Skiing
See all facilities

Review Highlights

Pros:
Excellent location next to bus terminal / Happo One
Friendly, helpful staff and responsive front desk
Free shuttle service to station / gondola (flexible pickup)
On-site onsen and pleasant bar/lounge vibes
Free washer/dryer and complimentary drinks in fridge
Clean, comfortable rooms; occasional complimentary upgrades
Good coffee / cappuccino
Cons:
One review reporting dirty room and smoke smell
Some guests noted no included breakfast or limited F&B options
No on-site parking mentioned as a drawback
Minor room issues reported: small sink, early onsen closing time (22:00), occasional noise near onsen entrance
Occasional single room key issued or lack of luggage storage

Categories

Cleanliness
8.2
Majority of reviews praise clean rooms and facilities (rooms described as 'very clean' and 'beautiful'), but one strongly negative review mentions dirt and smoke — overall slightly below perfect.
Service
9.6
Consistently praised staff: friendly, helpful, attentive (multiple mentions of quick front-desk/online responses and a named staff member going the extra mile); free shuttle service with flexible pickup also highlighted.
Location
9.6
Excellent central location next to the Happo One / bus terminal, very convenient access to onsen and convenience stores — repeatedly noted as a major plus.
Room Quality
9.3
Rooms described as comfortable, well supplied and in some cases upgraded to very large rooms; some minor issues noted (small washbasin in one room, occasional noise near onsen entrance).
Amenities
9.3
Strong amenities: on-site onsen, free washer/dryer, free drinks in fridge, bar/lounge, shuttle service and pleasant lobby — a few guests wished for on-site parking or a small convenience shop.
Value for Money
9.2
Good perceived value thanks to complimentary services (shuttle, laundry, drinks), friendly staff and comfortable rooms; several guests stated they would return.
Food and Beverage
9
Coffee/cappuccinos and bar praised (coffee described as great); however some guests noted no included breakfast or limited F&B options for certain stays.
Overall Experience
9.4
Overall very positive: many guests enjoyed the vibe, onsen, staff and location and said they'd return; isolated negative reports temper an otherwise strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:08

Property Description

Luxurious Accommodation
Experience top-notch comfort and relaxation at evo Hotel Hakuba, a 4-star property offering a shared lounge, free parking, and a terrace.

Ski Enthusiast's Paradise
Conveniently located just 7.8 km from Tsugaike Kogen Ski Area, guests can easily access the slopes and enjoy a hassle-free skiing experience.

Wellness Retreat
Unwind after a day of adventure in the hotel's hot spring bath, perfect for rejuvenating your body and mind.

To book your stay at evo Hotel Hakuba and indulge in a perfect blend of luxury and convenience, visit our website now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 368 reviews
Cleanliness: 8.2
Service: 9.6
Location: 9.6
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.2
Food and Beverage: 9
Overall Experience: 9.4
S
shu-fen • couple • tw
10
Pros:

設備好

Cons:

洗手台太小

2026-08-27 • via Nuitee
I
I Hung • solo_traveller • tw
10
2026-08-27 • via Nuitee
C
Chiahsin • solo_traveller • tw
9
Pros:

洗衣機及烘衣機免費且方便使用，有接送服務很棒

Cons:

房間隔音稍差

2026-08-27 • via Nuitee
Y
Yuan-lung • extended_group • tw
10
Pros:

舒適的住宿體驗、溫泉、員工服務態度及接駁車

2026-08-23 • via Nuitee
修 • solo_traveller • jp
9
Pros:

施設が綺麗で洗練されていました。
ロケーションも最高です。お風呂も快適でした。
スタッフの皆さんも最高でした！

2026-08-23 • via Nuitee
B
Bushes • couple • us
10
2026-08-23 • via Nuitee
A
Andie • solo_traveller • hk
9
2026-08-21 • via Nuitee
張 • solo_traveller • tw
10
Pros:

這是我住過最舒服的飯店，環境乾淨安靜，視野很好，床超好睡，服務人員會說中文，很照顧我跟2個小孩，旁邊就是bus站，超推薦，下次還要再來

2026-08-19 • via Nuitee
J
JIE • couple • cn
9
Pros:

有温泉、有公共餐厅～店员很nice！还会帮送到车站，这对带娃家庭来说是个不错的选择！

2026-08-19 • via Nuitee
K
Kentarou • family_with_children • jp
9
2026-08-18 • via Nuitee
S
Shuyu • couple • sg
9
Can’t wait to be back!
Pros:

Loved the hotel’s stylish design and the beautiful mountain view from our room. The staff were warm and very helpful throughout our stay. The shuttle service was also a huge plus (super convenient to book via WA whenever we needed it). Thanks for giving us such a wonderful and hassle-free stay!

Cons:

Nothing

2026-08-16 • via Nuitee
H
Hashimoto • solo_traveller • jp
10
Pros:

みんな優しい！

Cons:

まないたがみあたらなかった

2026-08-15 • via Nuitee
M
Mika • extended_group • jp
10
快適
Pros:

便利なところにあつた

お風呂が清潔だった

Cons:

夕ご飯をどこで食べたらいいかわからなかった

2026-08-12 • via Nuitee
K
Kawamura • couple • jp
10
2026-08-12 • via Nuitee
P
Peter • couple • au
10
Whether you go in summer or winter, this place is a gem to stay in and their staff are world class.
Pros:

Staff at hotel were absolutely brilliant, kind, friendly, informative and so helpful. Coffee was amazing - thanks Rachel. Thank to the lovely lady who recommended Iwadake gondola ride - loved it. Thank you Liem for your help to get us to our bus on last day. I will be raving to all our friends about your wonderful hotel and staff. All of them

Cons:

As above and onset experience and even the food and affordability of everything. Room was super comfortable

2026-08-12 • via Nuitee
Y
Yin • couple • cn
10
Pros:

所有各方面

2026-08-12 • via Nuitee
D
Dasar • extended_group • id
9
Pros:

Very clean nice staff.
Beautiful view I saw mountains from my room

2026-08-09 • via Nuitee
A
AOTO • couple • jp
8
2026-08-08 • via Nuitee
J
Jenny • couple • tw
10
Pros:

外面就有Montbell和Lawson，超級方便
洗烘衣機是免費的，非常棒
房間很乾淨，超舒適

2026-08-06 • via Nuitee
C
CHAO yu • couple • tw
1
爛透了
Pros:

NA

Cons:

髒 煙味 設備爛

2026-08-04 • via Nuitee