Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Pets allowed
Hiking
Fishing
Cycling
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent food
Cons:
Noise disturbances
Small room size

Categories

Cleanliness
8.83
Rooms were clean and well-maintained, though some reviews mentioned a need for minor decoration.
Service
9.3
Staff were described as friendly, helpful, and attentive throughout multiple reviews.
Location
9.34
Location is praised as convenient for exploring, centrally located.
Room Quality
8.29
Most rooms described as comfortable; however, some concerns about size and decor were noted.
Amenities
8.82
Amenities like breakfast offerings and extras in the room received positive feedback.
Value for Money
8.78
Generally perceived as good value with high-quality service and food.
Food and Beverage
9.33
Breakfast and dinner options received high praise for quality and variety.
Overall Experience
9.3
Overall stay was described as enjoyable with some minor issues, indicating a high level of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:58

Property Description

Historic Charm
Experience the enchanting town of Arundel with its famous 12th century castle and the historic Swan Hotel, dating back to 1759.

Gastronomic Delights
Indulge in freshly prepared meals at our restaurant, awarded the Visit Britain Breakfast Award, accompanied by a selection of quality wines from our 200-year-old cellar.

Vibrant Atmosphere
Unwind at our bar, a popular spot for both locals and guests, offering a variety of Real Ales and continental lagers from Fuller Smith & Turner Ltd.

Book your stay at the Swan Hotel in Arundel to immerse yourself in history and luxury.

Important information:

Although the hotel does not have private parking facilities due to its prominent location in the town center, it is located very close to a public pay display car park. It is only chargeable between the hours of 08:00 - 18:00, and overnight it is free (advisable to put a ticket on your car overnight as it does not start charging until the morning, so then saving you the inconvenience of rushing out early in the morning). There are also numerous alternative parking facilities around the town, some of which are free and all within walking distance of the hotel.

Check-in after 23:00 is only possible by contacting the property at least 48 hours in advance. Reception closes at 23:00 after which access is not possible.

Please note that extra beds can only be accommodated in selected Superior and Executive rooms, subject to a charge per night.Extra beds should be requested before arrival and are only guaranteed once confirmed by the hotel.

Pets: Assistance & guide dogs are permitted.
We welcome well-behaved dogs in selected rooms, at an additional rate of £20 per dog and up to a maximum of 2 small dogs. The Hotel reserves the right to decline your request.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for £20 per person per night when using an available extra bed.
    People 16 years old and over stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1477 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
P
Philippa solo_traveller gb
8
“Swan” by for a great time.
Pros:

The location was superb. Close to town & the Castle. The staff were very polite & helpful. The room was very well appointed with an upright fan, dressing gowns & slippers, tea & coffee provided & delicious shortbread biscuits.

Cons:

The toilet wouldn’t flush properly. Staff looked at the problem prior to arranging professional help.

2026-07-25 via Nuitee
M
Mark solo_traveller gb
9
Would certainly go back
Pros:

Room was clean and full of nice touches, like bottled still and sparkling water, coffee pod machine, good fan (as temps were high outside) etc. Lovely breakfast.

2026-07-24 via Nuitee
K
Kerry solo_traveller gb
9
Pros:

Great hotel , good value and food lovely

2026-07-24 via Nuitee
S
Sofia couple se
10
Ett mycket mysigt och trevligt boende med fantastisk frukost och god mat och dryck i restaurangen.
Pros:

Mycket trevlig personal och rummet var mysigt och välstädat. Mycket god frukost med god kunskap om och alternativ för glutenintolerans.

2026-07-24 via Nuitee
R
Richard couple gb
10
A hotel that gets it right
Pros:

Very pleasant staff, especially Yvonne who served our breakfast. She is a delight - great stories and tips for local places to visit. So much more enjoyable than the blank faces so often serving in hotels. Very comfortable beds and the A/C machine in our room was very welcome. Generous bottles of water replaced daily and even a little bottle of milk for in-room coffee. Someone has really thought through the customer experience at The Swan and got it right.

Cons:

Didn't much enjoy the motor cycle club gathering for their outing outside our window but cant blame the hotel for that

2026-07-23 via Nuitee
J
Joy couple gb
10
2026-07-23 via Nuitee
P
Peter couple gb
8
Comfortable and well located.
Pros:

The location was excellent, the staff friendly and helpful. Breakfast was good.

2026-07-20 via Nuitee
C
Caroline couple gb
10
2026-07-20 via Nuitee
S
Stephen solo_traveller gb
9
2026-07-19 via Nuitee
P
Peter couple gb
10
Top class accommodation, food and staffing
Pros:

Newly refurbished to excellent standard

2026-07-18 via Nuitee
S
Stephen couple gb
10
Superb Hotel
Pros:

Absolutely superb hotel. Very recently refurbished to a high standard.
Our room was spotlessly clean and very nicely furnished.
The food in the restaurant was excellent, a wide range of dishes superbly cooked using quality products. Breakfast was also excellent.
Great location for visiting the castle and the town centre.
The staff were excellent, polite and helpful.
This hotel is very highly recommended.

2026-07-18 via Nuitee
J
Johan solo_traveller dk
10
2026-07-16 via Nuitee
A
Anna couple gb
10
Staff were fantastic couldn’t do enough for us. Loved the room and very thoughtful to provide a fan
Pros:

Ideally situated. Clean and well laid out

Cons:

Nothing

2026-07-16 via Nuitee
P
Peter solo_traveller nl
8
2026-07-16 via Nuitee
H
Helen solo_traveller gb
10
Highly recommend
Pros:

Great location, recently refurbished, lovely food, very friendly staff

Cons:

Nothing

2026-07-15 via Nuitee
A
ANDREW couple gb
8
Will be back
Pros:

Breakfast was excellent

Cons:

Needs lock on bathroom door room 4

2026-07-14 via Nuitee
R
Robert couple hu
10
2026-07-13 via Nuitee
R
Rebecca couple gb
10
Wonderful stay with amazing staff, beautiful hotel would 100% recommend and stay again!
Pros:

The staff were so kind and friendly, they were also really helpful. The rooms were decorated beautifully and the amenities were excellent. The bed was really comfortable and the breakfast was amazing. 10/10 recommend.

Cons:

Only that there wasn’t air con in the rooms and it was a heatwave however the room did come with a Dyson tower fan which was helpful in the heat. The air con isn’t really a criticism as the hotel is an old pub so it’s not feasible to have air con.

2026-07-13 via Nuitee
B
Betty couple gb
9
Enjoyed our 2 nights stayed. Food was very good and staff were all very helpful.
Pros:

Clean and close to amenities

2026-07-13 via Nuitee
L
Lisa Kundby couple dk
9
2026-07-12 via Nuitee