Infanta Mercedes

Hotels
8 (2793 reviews)
Huesca, 21 , Madrid , es

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good heating and efficient service
Spacious rooms and friendly staff
Convenient location near public transport
Cons:
Outdated furniture
Noise from nearby areas
Some cleanliness issues reported

Categories

Cleanliness
7.5
While most guests mentioned cleanliness positively, some reported issues which affected the overall score.
Service
8
Described as efficient and friendly, with specific mention of helpful staff.
Location
8.5
Consistently highlighted as a strong point, with convenient access to public transportation.
Room Quality
7.5
Rooms described as comfortable but showing signs of age, with some maintenance issues noted.
Amenities
8
Amenities were generally satisfactory, though some items were reported as outdated.
Value for Money
8.5
Guests found it to be a good deal considering the high prices in Madrid.
Food and Beverage
8
Breakfast was positively noted, though some variations in quality were mentioned.
Overall Experience
8
Overall satisfaction was good, despite some issues, particularly with the room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:26

Property Description

Prime Location in Cuzco Area of Madrid
Located in the heart of Madrid's business and shopping district, Infanta Mercedes hotel offers convenience and comfort for both business and leisure travelers.

Top Sights and Attractions Nearby
With key landmarks like Paseo de la Castellana and Bernabeu football stadium in close proximity, guests can easily explore the vibrant city of Madrid right from the hotel's doorstep.

Modern Amenities and Dining Options
Enjoy the convenience of en-suite bathrooms and complimentary Wi-Fi in every room. Indulge in buffet delicacies at the hotel's restaurant and unwind with a refreshing drink at the lobby bar.

Ready to experience the best of Madrid? Book your stay at Infanta Mercedes hotel now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

8
Based on 2793 reviews
Cleanliness: 7.5
Service: 8
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
J
Jaycee Faye • couple • es
10
Es muy recomendable
Pros:

Me ha gustado todo

Cons:

Nada

2026-04-18 • via Nuitee
M
Mustafa • solo_traveller • ca
8
2026-04-18 • via Nuitee
L
Laura • extended_group • es
8
2026-04-18 • via Nuitee
R
RUBEN • solo_traveller • es
9
2026-04-17 • via Nuitee
B
Bojan Masanovic • solo_traveller • me
10
Pros:

Desayuno excelente.

2026-04-16 • via Nuitee
J
Juan Pablo • couple • co
8
Cons:

la cama doble en realidad eran dos camas sencillas juntas

2026-04-14 • via Nuitee
C
Clara • solo_traveller • es
5
Pros:

La atención al cliente

Cons:

El precio desorbitado

2026-04-14 • via Nuitee
C
Carlos • solo_traveller • es
8
Pros:

Excelente ubiación, alojamiento decente con lo mínimo necesario.

Cons:

Necesita renovación.

2026-04-13 • via Nuitee
G
Gustavo • couple • br
8
Muito boa.
Pros:

Localização muito boa, perto da estação de metrô, bairro é muito bom.

Cons:

Achei o quarto um pouco pequeno e paredes finas mas não é um impeditivo.

2026-04-13 • via Nuitee
N
Naya • couple • es
4
Bien
Pros:

Las habitaciones son amplias pero necesita bastante reforma el mobiliario estaba ya algo deteriorado

2026-04-12 • via Nuitee
C
Carlos • solo_traveller • es
10
2026-04-11 • via Nuitee
G
Gomez • solo_traveller • es
10
Pros:

El aseo , el personal muy amable, cerca a la estación del metro

2026-04-11 • via Nuitee
M
María Julia • solo_traveller • es
10
Satisfecho
Pros:

Me gustó la limpieza de la habitación y la ubicación, seguramente que remitiré.

2026-04-11 • via Nuitee
J
Jessica • solo_traveller • it
8
Pros:

La limpieza y atención

Cons:

Falta de estacionamiento privado

2026-04-10 • via Nuitee
A
Alan • solo_traveller • es
8
Just the job for a weekend break in Madrid.
Pros:

Good location 6/7 mins from Metro and reasonable choice (hot and cold) at breakfast. Value for money in Madrid.

Cons:

No bar on the premises but room had a (paid) minibar with some soft drinks. Shower OK but could do with an upgrade.

2026-04-10 • via Nuitee
S
Santiago • couple • ar
10
Pros:

la ubicacion es excelente y el lugar cumple expectativas para pasar algunas noches. Muy bueno

Cons:

Las habitaciones son buenas y comodas.

2026-04-10 • via Nuitee
J
Jessica • couple • es
9
Perfekt für Kurztrip ins Bernabeu
Pros:

Frühstück war super, Nähe zum Stadion und Metro, Badewanne

Cons:

Etwas pragmatisch eingerichtet

2026-04-09 • via Nuitee
A
Andrea • couple • es
8
2026-04-09 • via Nuitee
A
ADOUM ABAKAR • solo_traveller • td
10
Pros:

Tout est parfait

2026-04-09 • via Nuitee
M
Marina • couple • es
9
2026-04-09 • via Nuitee