SpringHill Suites by Marriott Lake Charles

Hotels
SpringHill Suites
8.3 (503 reviews)
1551 West Prien Lake Road , Lake Charles , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean lobby
Cons:
Cleanliness issues in rooms
Noise disturbances
Inconsistent breakfast quality

Categories

Cleanliness
6.51
Multiple reviews indicated issues with cleanliness and maintenance including mold and unclean rooms.
Service
9.48
Staff were consistently noted as friendly and helpful across several reviews.
Location
9.02
Several reviewers highlighted a great location, making it convenient for their stay.
Room Quality
7.47
Mixed reviews regarding the room quality, with some complaints about noise and poor conditions.
Amenities
9
Amenities were generally appreciated, particularly the breakfast options.
Value for Money
8.96
Many guests felt they received good value given the location and services.
Food and Beverage
7.51
Food quality was inconsistent; breakfast received mixed reviews.
Overall Experience
8.48
Guests had enjoyable stays overall, with some notable deficiencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:01

Property Description

Luxurious Suites with Modern Amenities

Featuring a fitness centre and bar, SpringHill Suites by Marriott Lake Charles offers a comfortable stay just minutes away from popular attractions. The suites are equipped with a sofa bed, flat-screen TV, and convenient amenities like a microwave and coffee maker.

Convenient Business and Leisure Facilities

Guests can start their day with an American buffet breakfast and make use of the business centre, ATM, fax machine, and photocopier. The hotel's helpful staff is available at the reception to assist with any inquiries, ensuring a smooth stay for all visitors.

Prime Location for Entertainment and Recreation

Located near major casinos and golf clubs, this hotel is perfect for leisure travelers looking to explore the vibrant entertainment scene of Lake Charles. With easy access to attractions like L'Auberge Casino and Mardi Gras Museum, there's always something exciting to discover.

Book your stay at SpringHill Suites by Marriott Lake Charles now for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 503 reviews
Cleanliness: 6.51
Service: 9.48
Location: 9.02
Room Quality: 7.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 7.51
Overall Experience: 8.48
A
Anetrail family_with_children us
8
Pros:

Close to shops and restaurants.

Cons:

Nothing

2026-03-27 via Nuitee
T
Tara family_with_children us
10
Great stay!
Pros:

Clean and convenient

Cons:

Wish it would have had more selection for breakfast

2026-03-23 via Nuitee
E
Einat family_with_children us
8
2026-03-22 via Nuitee
K
Kathryn family_with_children us
10
It was fun
Pros:

Pool, hot tub

2026-03-22 via Nuitee
B
Brenda family_with_children us
9
Will stay again
Pros:

Everything was clean and comfortable

Cons:

The indoor pool was not heated

2026-03-21 via Nuitee
B
B4754GErickc Family
2
Room canceled with no notice
Pros:

We drove 6hr to arrive and be told our reservations were canceled without any notice. Yet if we cancel this late or do not check in we would be charged.

2026-03-20 via Tripadvisor
C
Clark couple us
10
Pros:

Nice room space with two restrooms.

2026-03-01 via Nuitee
C
CW extended_group us
8
2026-02-08 via Nuitee
M
MARSHA B family_with_children us
10
2026-01-31 via Nuitee
A
Adrian couple us
10
Pros:

Very comfortable

2026-01-29 via Nuitee
S
Sydni family_with_children us
10
2026-01-20 via Nuitee
J
Jarrod couple us
9
2026-01-19 via Nuitee
T
Thomas couple us
7
2026-01-19 via Nuitee
J
Jeremy family_with_children us
10
Pros:

They accommodated my change in plans without a problem.

Cons:

Nothing

2026-01-16 via Nuitee
R
Rubin family_with_children us
8
Pros:

It was very clean and comfortable

Cons:

No tub and the breakfast pancakes tastes funny

2026-01-07 via Nuitee
R
Roberto Y Julia family_with_children us
8
2026-01-05 via Nuitee
M
Misty couple us
3
All around could have been better
Pros:

Some of the staff were exceptionally nice!

Cons:

The room was not very clean.Dirty socks under the beds.A/C did not keep the room cold and the some of the staff were very rude..

2026-01-03 via Nuitee
C
Camper76458 Family
8
conveniently located and well maintained
Pros:

Always a super friendly staff with well-maintained facilities. Housekeeping might want to remember to dust under the bed but all else was good.

2026-01-02 via Tripadvisor
L
Lisa family_with_children us
10
Beautiful room and great Location
Pros:

The Staff from the front desk to house keeping are Amazing and very friendly We enjoyed our stay the room design is unique we loved the setup will definitely be back Thank you 😊

2026-01-02 via Nuitee
N
Natasha couple us
10
It was great and well worth the price!
Pros:

The property is close to the casinos and several eateries. It is clean and quiet. The staff is very courteous. The breakfast was good.

Cons:

NA

2026-01-01 via Nuitee