Hotel Innocenti

Hotels
7.5 (352 reviews)
Via Gioberti 5 , Montecatini Terme , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Poor cleanliness
Outdated rooms
Limited amenities

Categories

Cleanliness
5.26
Several reviews indicated issues with cleanliness, including hair in the bathroom and a dirty room.
Service
8.23
Generally positive sentiments with some comments about staff being helpful and friendly, but some incidents of poor service were reported.
Location
9.27
Multiple reviews praised the convenient location of the hotel.
Room Quality
6.72
Mixed reviews about the rooms, with comments about outdated facilities and small bathrooms.
Amenities
6.75
Some amenities were mentioned positively, but there were complaints about the lack of certain services.
Value for Money
7.21
Overall considered fair value for what is offered, though expectations for newer facilities may lead to dissatisfaction.
Food and Beverage
7.76
Breakfast received good reviews, though some felt it could be improved.
Overall Experience
7.23
Generally a decent experience with some areas needing improvement, but satisfactory for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 16:03

Property Description

Convenient Location
Comfortable Accommodation
Gastronomic Delights

To experience a perfect blend of comfort and relaxation, book your stay at Hotel Innocenti today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 352 reviews
Cleanliness: 5.26
Service: 8.23
Location: 9.27
Room Quality: 6.72
Amenities: 6.75
Value for Money: 7.21
Food and Beverage: 7.76
Overall Experience: 7.23
L
Lena3087 • solo_traveller • it
9
Ottimo
Pros:

Stanza pulitissima.

2025-11-16 • via Nuitee
V
Vilena • solo_traveller • it
8
2025-11-11 • via Nuitee
D
Daniele • family_with_children • it
7
2025-11-05 • via Nuitee
V
Val.Ila • couple • it
8
Buono per un soggiorno breve
Pros:

Posizione comoda, parcheggio disponibile nei dintorni, buona pulizia.

Cons:

Struttura datata, colazione migliorabile.

2025-11-05 • via Nuitee
A
Andrea • family_with_children • it
10
Breve ma quanto basta per farsi un'idea.
Pros:

Accoglienza, disponibilità, posizione della struttura.

2025-11-04 • via Nuitee
L
Laura • family_with_children • it
9
2025-11-02 • via Nuitee
G
Giuseppe • couple • it
4
2025-11-02 • via Nuitee
E
Emanuele • family_with_children • it
7
2025-11-02 • via Nuitee
V
Vincenzo • extended_group • it
9
2025-11-02 • via Nuitee
F
fabiana • family_with_children • it
6
Pros:

Nulla. Albergo vecchio, capelli in bagno. Colazione misera

Cons:

L'unica opzione prezzi non folli durante il Lucca Comics

2025-11-02 • via Nuitee
G
Giuseppe Ferrillo • extended_group • it
5
2025-11-02 • via Nuitee
E
Enrico • extended_group • it
2
Da non rifare.
Pros:

Nulla

Cons:

Due scene:
“Ha una ciabatta per le prese?”
“No”
“Ha almeno una doppia presa che abbiamo due prese?”
“Avete una presa in più in bagno”
“Per cortesia siamo quattro”

…

È stato dovuto essere implorato per una richiesta molto semplice

…

“Avete dell’acqua frizzante?”
Con fare menefreghista e di sfottò risponde:
“Questo è quello che passa il convento”

…

Cesso spaccato
Camera sporca
Bagno minuscolo e sporco
Personale assolutamente scortese e poco professionale

2025-11-01 • via Nuitee
G
guzzi • extended_group • it
9
2025-11-01 • via Nuitee
P
Patryk • family_with_children • at
9
Pros:

Świetny i miły personel. Panie z obsługi były rewelacyjne

2025-09-19 • via Nuitee
C
Christina • solo_traveller • es
9
Perfecta ubicación, personal muy atento, familiar, limpio y buen precio
Pros:

Fantástico

2025-09-17 • via Nuitee
M
Marta • couple • it
8
2025-09-16 • via Nuitee
M
mario • solo_traveller • it
9
Ottimo soggiorno lo consiglierò Senza dubbio.
Pros:

Nell'insieme molto soddisfacente.

Cons:

Tutto ok.

2025-09-12 • via Nuitee
A
Aline • couple • it
8
Pros:

Albergo semplice ma confortevole. Letto comodo

Cons:

Box doccia un po' piccolo e con poca acqua

2025-09-11 • via Nuitee
I
ivan • couple • it
5
Cons:

Struttura da ristrutturare, datata per i tempi attuali.

2025-09-08 • via Nuitee
E
Enrico • solo_traveller • it
8
Pros:

Gentilezza personale, posizione centrale

2025-09-08 • via Nuitee