Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Rooms not as advertised

Categories

Cleanliness
4.2
Reviews indicated poor cleanliness, with dirty sheets and rooms not matching photos.
Service
7.7
The service received mixed reviews; while some staff were described as kind, others appeared inattentive.
Location
8.2
Well-placed near metro and restaurants, a common positive note across reviews.
Room Quality
5.2
Many reviews noted issues with room size, amenities, and conditions not meeting expectations set by photos.
Amenities
6.2
Limited amenities mentioned; breakfast offerings and basic necessities were noted positively.
Value for Money
6.2
Guests had mixed feelings about whether their stay met the expected value for its price.
Food and Beverage
6.7
Breakfast quality received some positive feedback, although it differed from expectations.
Overall Experience
5.2
Overall, guests expressed disappointment, with several negative experiences overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:22

Property Description

Modern Rooms with 24-Hour Front Desk
Located in the heart of Kensington, 1 Lexham Gardens Hotel offers modern rooms with fresh decor and private bathrooms. Guests can enjoy the convenience of a 24-hour front desk, ensuring assistance at any time during their stay.

Convenient Location near Museum Mile
Situated just off the Museum Mile, the hotel is a short 5-minute walk from Earl’s Court. Guests can explore the cultural attractions nearby and easily access public transportation for further exploration of the city.

Close Proximity to Popular Attractions
With Knightsbridge and Harrods a 20-minute walk away, and Kensington High Street just 10 minutes on foot, 1 Lexham Gardens Hotel is ideally located for shopping and sightseeing. Don't miss the chance to stay just half a mile from the picturesque Hyde Park.

Book your stay at 1 Lexham Gardens Hotel now for a memorable experience in Kensington!

Important information:

Please note that credit or debit cards used to book will be pre-authorized shortly after booking and one week prior to arrival, in order to validate the card. The amount will be the cost of 1 night's stay.

When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.2
Based on 3784 reviews
Cleanliness: 4.2
Service: 7.7
Location: 8.2
Room Quality: 5.2
Amenities: 6.2
Value for Money: 6.2
Food and Beverage: 6.7
Overall Experience: 5.2
A
Annett solo_traveller de
4
Keine Empfehlung!
Pros:

Das Personal war sehr freundlich und bemüht. Das Frühstück war gut 👍. Es gab jeden Tag das Gleiche, aber es war ausreichend und gut.

Cons:

Das Zimmer war eine absolute Zumutung. Viel zu wenig Platz für drei Erwachsene, keine Möglichkeit, Sachen aufzuhängen, kein Nachtlicht, keine Möglichkeit die Haare im Bad zu trocknen...Der Lift funktionierte nicht, wir mussten in die 4. Etage laufen. Schimmel im Bad...

2026-07-11 via Nuitee
R
Rosa solo_traveller es
7
Mucho calor
Pros:

La zona

Cons:

No funciona el ascensor ni tiene aire acondicionado

2026-07-11 via Nuitee
N
Natalija family_with_children be
7
2026-07-11 via Nuitee
N
Natasha solo_traveller gb
10
2026-07-11 via Nuitee
C
Christopher couple gb
2
Definitely would never book again
Pros:

Decent location

Cons:

Room was tiny barely any room to move, nowhere to store any clothes, room was boiling hot and the fan barely changed this. Bathroom also poor, tiny little sink which you can barely access, no mirrors in bathroom, shower was extremely poor and trickled out. Messaged the hotel through booking.com and was completely ignored. Send to be a trend with hotels in this area, the price and the ’pictures’ look pretty good but when you arrive the place is a joke. Won’t make this mistake again and will happily pay more in future to avoid ending up in places like this

2026-07-09 via Nuitee
J
Jackson extended_group gb
10
Perfect
Pros:

Room and location Great, friendly Staff

2026-07-08 via Nuitee
G
Gemma family_with_children gb
1
2026-07-08 via Nuitee
C
Catherine extended_group gb
1
Did not sleep at all.
Pros:

Location . Near the high street . Very accessible.

Cons:

If you don’t want to sleep all night this is your perfect place. Footsteps can be heard all night , early in the morning you can hear tables or chairs being moved around . And there is this freaky person who seemed to know the staff , so I’m not sure if he’s also a staff , that follows you and watches you while you get into your room this is at 1 in the morning.

2026-07-07 via Nuitee
G
Georgina extended_group au
4
2026-07-06 via Nuitee
R
Roanna family_with_children gb
8
2026-07-06 via Nuitee
D
Drew solo_traveller ie
8
Clean , central , nice staff
Pros:

Clean
Very central

Cons:

Room was a bit small
Tv not working

2026-07-06 via Nuitee
A
Ana solo_traveller es
8
Repetiría seguro.
Pros:

Lugar en barrio tranquilo y seguro. Amplios espacios y adecuada atención del personal. Muy majas las encargadas del desayuno.

Cons:

El ruido de la carretera al amanecer, tal vez necesite mejorar el aislamiento d ventanas y fue incomodo las altas temperaturas que hubo, y como tuvimos un ventilador de pie, hizo mucho ruido durante la noche que lo encendimos.

2026-07-06 via Nuitee
J
John solo_traveller gb
4
2026-07-06 via Nuitee
S
Samantha couple gb
2
Will not return.
Pros:

The property was a10-15 minutes walk from Gloucester Road tube station.

Cons:

The breakfast was stone cold and unappealing. The room was tiny, no air conditioning and boiling hot if we had the windows shut you were kept awake from the heat of the window was open the noise from outside kept you awake.

2026-07-05 via Nuitee
M
Marta extended_group es
8
Todo muy bien y confortable
Pros:

La limpieza

Cons:

El baño quizás un poco pequeño

2026-07-05 via Nuitee
S
Shannen couple gb
6
Okay, but nothing special.
Pros:

The hotel is in a nice looking area and only a short walk away from Earls Court tube station which was very well connected for where we wanted to go while staying here. The area felt safe even when walking back from the station late at night, and there were lots of shops, cafes and food places on the street next to the station which was very convenient.

Cons:

It felt a bit basic and outdated. The room was very small and there wasn’t a lot of space to move at the foot of the bed round to the other side. The bathroom was also very cramped and not a lot of storage space at all. It was very warm while we stayed, and there was a fan in the room, but still the room was exceptionally warm. There was no fridge in the room either which was an issue for us. We were staying 4 nights and really would’ve benefited from being able to put drinks and snacks in the fridge, again as it was very hot in London while we were there. We didn’t have many interactions with staff and didn’t eat there, so can’t make any comment on that. The lady who checked us in was nice and polite, however the man at the reception when we were leaving was not entirely polite or helpful, and looked at us confused when we said we were checking out and if we needed to do anything other than leave our key card.

2026-07-05 via Nuitee
P
Peter couple gb
7
Overall fair.
Pros:

The location was great

Cons:

No air conditioning & the lack of double glazing meant it was noisy during the night. The temperature meant leaving a noisy fan on all night.
The room was a little basic but ultimately fair value for money. The shower head didn’t stay in place (kept slipping).

2026-07-05 via Nuitee
J
James Batey solo_traveller gb
1
Noisy room. Poor service and breakfast.
Pros:

Not much

Cons:

Booked a room six months ago and was on arrival given the basement room next door to a nightclub / bar that was open to 3am. Anyone walking upstairs sounded like a herd of elephants. It wasn't possible to sleep properly in such a room and the staff showed no interest in acknowledging that this might be an issue

The English breakfast was cold and of such low quality that we complained and eventually got a refund.

The chap at reception in the morning had no clue on customer service. It was all one word answers and lack of interest in our experience.

2026-07-05 via Nuitee
E
Elliot solo_traveller gb
8
Overall excellent, spotlessly clean, easy to find, friendly and helpful staff
Pros:

Gorgeous building, fantastic location

Cons:

Could do with air con, it was either hot or noisy

2026-07-05 via Nuitee
W
Wallner solo_traveller se
7
2026-07-03 via Nuitee