Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Wide breakfast selection
Cons:
Poor concierge service
Limited amenities
High prices

Categories

Cleanliness
9.85
No specific sentiment; inferred standards from overall hotel rating.
Service
10
Concierge services were below standard; however, some staff were excellent.
Location
10
Guests appreciated the hotel's proximity to attractions and transport.
Room Quality
10
Room quality was described as comfortable and appealing.
Amenities
9.85
Health Club and Club Lounge experiences were disappointing.
Value for Money
8.85
Value perceived low given the cost versus experience.
Food and Beverage
9.85
Breakfast options were appreciated, but late-night refreshments were lacking.
Overall Experience
10
Overall stay was pleasant, but certain services did not meet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:42

Property Description

Luxurious Accommodation and Convenient Location
Connected to Kerry Parkside, Kerry Hotel Pudong, Shanghai offers a luxurious stay just minutes away from major attractions. With spacious rooms adorned with Chinese accents, guests can enjoy modern amenities and easy access to nearby shops and restaurants.

Family-Friendly Amenities and Entertainment
Featuring a children's Adventure Zone and festive-themed party rooms, the hotel caters to families looking for a fun and memorable stay. Parents can relax at the spa while kids enjoy the indoor playground, ensuring a delightful experience for all.

Culinary Delights and Recreation
Indulge in a variety of dining options at the hotel's open kitchens and specialty restaurants, offering a range of Continental, Asian, and steakhouse delicacies. After a satisfying meal, guests can explore the craft brewery or unwind at the sauna for a well-rounded experience.

Ready to experience luxury and convenience at Kerry Hotel Pudong? Book your stay now for an unforgettable Shanghai getaway.

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

The opening time of The Adventure Zone is:
- From 10:00 to 21:00, Mondays to Fridays
- From 09:00 to 22:00, Saturdays to Sundays

Guests can enjoy welcome in-room mini-bar upon arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Guest Reviews

9.8
Based on 865 reviews
Cleanliness: 9.85
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.85
Value for Money: 8.85
Food and Beverage: 9.85
Overall Experience: 10
S
Sebastian solo_traveller cl
9
2026-08-28 via Nuitee
E
ERI family_with_children jp
9
It was lovely.
Pros:

We've stayed there during the Shanghai Pet Fair. From the hotel to the show, door to door, it's only 5 min. and very convenient. Staff were all friendly, Gym is fantastic. So many different machines and awsome view from the window. Pool was great. A bit cold water but there's a hot tub and also a kiddy pool. Good for family use.
Room was nice'n clean. Loved the bath tub.

Cons:

My room was discluded the breakfast but when checking in, they offered a meal for 230RMB. I mean.... yeah, I know the hotel breakfast would cost that much but hey, it's just breakfast. Not dinner. We eneded up using cafes around the hotel and it was enough and okay. You can find many good cafes around. Don't waste your money on breakfast buffet.

2026-08-27 via Nuitee
D
Darcy solo_traveller my
10
Pros:

The customer care staff in the club area were exceptional beyond words. I experienced a health issue and they offered to take me to the location and translate for me. Exceptional service

2026-08-27 via Nuitee
A
Andrei extended_group ru
10
2026-08-25 via Nuitee
A
Anastasiya solo_traveller ae
7
2026-08-25 via Nuitee
K
Kleanthis family_with_children cy
8
2026-08-23 via Nuitee
C
Christian family_with_children de
4
2026-08-23 via Nuitee
C
Chungwoo family_with_children kr
10
Great hotel for MWC Shanghai, even better for the family holiday
Pros:

I have been here for quite a few times when attending MWC Shanghai. This time it was even better since it was for family holiday. Great location, connection to Metro Line 7.

Cons:

None

2026-08-20 via Nuitee
Y
YILIANG solo_traveller jp
9
2026-08-19 via Nuitee
H
Helen Cristina family_with_children br
10
2026-08-19 via Nuitee
J
Julian Aguilar solo_traveller cl
7
Precio alto para nivel de instalaciones
Pros:

Ubicación

Cons:

Algunos artefactos Dell baño no funcionaban correctamente

2026-08-18 via Nuitee
C
CHRISTOS couple gr
8
2026-08-17 via Nuitee
M
Mohammed solo_traveller au
10
Pros:

Everything, the service, the feel good nature of the staff, hospitality. Nothing was to hard for the staff. Very much worth it.

2026-08-16 via Nuitee
A
Al Braiki couple ae
10
Pros:

Amazing

2026-08-14 via Nuitee
J
jianweih2018 NONE
10
Attentive and Thoughtful Service
Pros:

I truly appreciate the attentiveness and thoughtfulness that Catherine, the duty manager, and her team demonstrated during my stay. Their excellent and exceptional service has completely won my heart. I have decided that I will choose to stay in this hotel in Shanghai when I catch a flight in the future.

2026-08-13 via Tripadvisor
R
Roland solo_traveller za
9
2026-08-12 via Nuitee
W
Wei solo_traveller us
5
2026-08-12 via Nuitee
M
Miyegombo solo_traveller mn
7
2026-08-10 via Nuitee
R
Rafael couple br
10
2026-08-07 via Nuitee
D
Denis solo_traveller ru
10
2026-08-06 via Nuitee