Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Wide breakfast selection
Cons:
Poor concierge service
Limited amenities
High prices

Categories

Cleanliness
9.85
No specific sentiment; inferred standards from overall hotel rating.
Service
10
Concierge services were below standard; however, some staff were excellent.
Location
10
Guests appreciated the hotel's proximity to attractions and transport.
Room Quality
10
Room quality was described as comfortable and appealing.
Amenities
9.85
Health Club and Club Lounge experiences were disappointing.
Value for Money
8.85
Value perceived low given the cost versus experience.
Food and Beverage
9.85
Breakfast options were appreciated, but late-night refreshments were lacking.
Overall Experience
10
Overall stay was pleasant, but certain services did not meet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:42

Property Description

Luxurious Accommodation and Convenient Location
Connected to Kerry Parkside, Kerry Hotel Pudong, Shanghai offers a luxurious stay just minutes away from major attractions. With spacious rooms adorned with Chinese accents, guests can enjoy modern amenities and easy access to nearby shops and restaurants.

Family-Friendly Amenities and Entertainment
Featuring a children's Adventure Zone and festive-themed party rooms, the hotel caters to families looking for a fun and memorable stay. Parents can relax at the spa while kids enjoy the indoor playground, ensuring a delightful experience for all.

Culinary Delights and Recreation
Indulge in a variety of dining options at the hotel's open kitchens and specialty restaurants, offering a range of Continental, Asian, and steakhouse delicacies. After a satisfying meal, guests can explore the craft brewery or unwind at the sauna for a well-rounded experience.

Ready to experience luxury and convenience at Kerry Hotel Pudong? Book your stay now for an unforgettable Shanghai getaway.

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

The opening time of The Adventure Zone is:
- From 10:00 to 21:00, Mondays to Fridays
- From 09:00 to 22:00, Saturdays to Sundays

Guests can enjoy welcome in-room mini-bar upon arrival.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CNY 12 per hour.

Location

Guest Reviews

9.8
Based on 752 reviews
Cleanliness: 9.85
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.85
Value for Money: 8.85
Food and Beverage: 9.85
Overall Experience: 10
V
Venkatesh • solo_traveller • in
9
The Expectation was Exceeded ....!!!
Pros:

The Location of the Hotel was next to SNIEC Exhibition Centre and the underground Metro Station.
I was visiting China for the first time and the team was very courteous and helpful.
The break fast spread was exquisite.
Service for any request was very spontaneous.
The CONCIERGE (Alex and Team ) was very helpful and me relaxed for my commuting.

2026-05-02 • via Nuitee
F
Fikriye Zeynep • solo_traveller • tr
10
Muhteşemdi
Pros:

Tertemiz, enfes bir mutfak; bol çeşitli yemekler; inanılmaz bir müşteri hizmeti. Yıllardır seyahat ederim; böyle bir müşteri hizmeti görmedim! Tek kelimeyle harika 💕

Cons:

Beğenmediğim hiçbir tarafı olmadı

2026-04-30 • via Nuitee
M
MARIANO • couple • ar
9
2026-04-29 • via Nuitee
I
IrinaKizeeva • extended_group • ru
9
Pros:

Завтрак - выше ожиданий. Продукты свежие, вкусно приготовлены блюда. Еда на любой вкус.
Проживание - отель не новый, но это его не портит, оформление номеров классическое -деревянные панели, ковролин. Однако размер номера, размещение шкафа, тумбы под чемодан, рабочего стола - удобное и продуманное. Освещения в номере достаточно. Кровать удобная для отдыха.

Cons:

В отеле отсутствует возможность обмена валюты. Автоматическая машина для обмена не меняет доллары США (возвращает купюры). При заезде вечером или в воскресенье - нужно иметь возможность рассчитаться картой или наличными юанями. Обмен в банках до 16:30 в рабочие дни, банк - в 10 мин пешком.

2026-04-28 • via Nuitee
A
Alessandro • extended_group • it
10
very goood business hotel and very family friendly
Pros:

service , position of the hotel, staff . you cannot ask for more . very family friendly. special thanks to Steven, at the reception. he was always very helpful and always with a smile on his face .

Cons:

none

2026-04-27 • via Nuitee
M
Massimiliano Peron • solo_traveller • it
10
2026-04-26 • via Nuitee
F
Fabio Rafael • solo_traveller • br
10
2026-04-17 • via Nuitee
M
Marta • solo_traveller • pl
10
Pros:

Perfect

Cons:

Everything was perfect

2026-04-17 • via Nuitee
P
Peter • solo_traveller • de
10
2026-04-17 • via Nuitee
G
Gianluca • extended_group • it
10
Pros:

Tutto

Cons:

Niente

2026-04-15 • via Nuitee
P
Plamen • solo_traveller • at
10
2026-04-15 • via Nuitee
D
Diana Nagailic • extended_group • it
9
Pros:

Struttura nuova e moderna, curata nei dettagli. Colazione eccellente, con un buffet davvero ricco e vario. Posizione strategica per chi deve recarsi in fiera: dall’uscita sul retro dell’hotel si accede direttamente all’ingresso fieristico. Inoltre, la stazione della metropolitana si trova proprio all’uscita della struttura, rendendo gli spostamenti ancora più comodi. Per ottenere tariffe vantaggiose è consigliabile prenotare con anticipo, poiché durante i periodi fieristici i prezzi tendono a salire.

2026-04-15 • via Nuitee
A
Antonio • solo_traveller • au
9
Pros:

The professionalism of your staff is second to none. Steven and Warren at the Concierge were super. Best service received.

Cons:

Not much to say, apart for the WiFi not working.

2026-04-14 • via Nuitee
S
Szilvia • extended_group • hu
10
Sensational
Pros:

Everthing was amazing, the staff very kind, the breakfast sensational,transportation from the airport precise

Cons:

Nothing

2026-04-14 • via Nuitee
F
Filippo • solo_traveller • it
8
2026-04-13 • via Nuitee
G
Gabriel • solo_traveller • br
10
Excelente
Pros:

Acomodação ótima, limpeza, localização, cordialidade.
Restaurantes ótimos, anexo ao shopping com muitas opções.

2026-04-13 • via Nuitee
C
Chaiwithya • couple • th
10
Great Memory.
Pros:

Excellent location and breakfast.
Very good and quiet room.
Friendly staff.

Cons:

No.

2026-04-12 • via Nuitee
E
elenice • solo_traveller • br
9
Conforto
Pros:

Conforto

Cons:

Preço

2026-04-12 • via Nuitee
Y
Yiotta • couple • cy
10
2026-04-11 • via Nuitee
• family_with_children • lk
10
2026-04-10 • via Nuitee