Candlewood Suites Decatur Medical Center by IHG

Hotels
•
Candlewood Suites
7.9 (83 reviews)
601 West Thompson , Decatur , US
+1 940-627-5480

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Spotless/clean rooms
Great/convenient location
In-room kitchenette/full kitchen
Comfortable beds
Quiet and spacious rooms
Good value
Cons:
Breakfast often unavailable or very limited
Poor coffee / limited F&B options
No towel rack in some bathrooms
Landscaping could use improvement
Price mentioned as a con by one guest

Categories

Cleanliness
9
Multiple reviewers described rooms and property as spotless/clean; cleanliness is a clear strength.
Service
8.5
Staff repeatedly called friendly and accommodating; service is consistently positive.
Location
9
Several guests noted a great or convenient location; location is a strong positive.
Room Quality
8.5
Rooms described as spacious, quiet and with comfortable beds and well-equipped kitchenettes; one note about being a bit older and a missing towel rack.
Amenities
6.7
In-room amenities (full-size fridge, dishwasher, cooktop, cookware) are excellent, but on-site amenities are limited and some areas (breakfast area, landscaping) had issues.
Value for Money
8.5
Guests reported an excellent rate and willingness to return; one reviewer did mention price as a con.
Food and Beverage
5
Multiple complaints about breakfast being unavailable or limited (only coffee/instant oatmeal), poor coffee, and no food purchase options.
Overall Experience
8
Overall very positive impressions ('superb', 'unexpected gem', 'enjoyed my stay') despite some shortcomings with breakfast/amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location and Amenities

Located in Decatur, Candlewood Suites Decatur Medical Center is just minutes away from Wise Health System and Wise County Fair Grounds. The hotel offers a 24-hour gym, free laundry services, and complimentary internet access.

Spacious Suites with Kitchen

Each accommodation at Candlewood Suites features a fully-equipped kitchen, a private bathroom, and a cozy seating area. The suites are designed with extra space, including a separate living and sleeping area for added comfort.

Onsite Convenience and Services

Guests can enjoy the convenience of the 24-hour cupboard shop offering microwavable meals, fresh fruit, cold drinks, and complimentary coffee. Additionally, the hotel is situated near Decatur Golf Club and provides free private parking for guests.

Book your stay at Candlewood Suites Decatur Medical Center for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 83 reviews
Cleanliness: 9
Service: 8.5
Location: 9
Room Quality: 8.5
Amenities: 6.7
Value for Money: 8.5
Food and Beverage: 5
Overall Experience: 8
K
Kimberly • solo_traveller • us
9
I enjoyed my stay.
Pros:

Friendly, clean, location was great!

Cons:

Maybe have a continental breakfast?

2026-10-27 • via Nuitee
R
Rhonda • solo_traveller • us
10
One word will do - Superb!
Pros:

Didn’t have breakfast. Departed quite early.

Cons:

This hotel was an unexpected gem. A little older (but then so am I), but spotless clean with a fantastic little mini kitchen that included full size fridge, dishwasher, toaster, coffee maker and coffee, dishes, flatware and cookware, with 2-burner cooktop. And most importantly, a very comfortable bed, and quiet, so this tired traveler could get some much needed rest. Lovely accommodating staff. All for an excellent rate. Would definitely stay there again.

2026-10-23 • via Nuitee
M
Matthew • couple • us
8
Good place to spend a night while passing through town.
Pros:

This was a good place to spend a night while passing through Decatur. The rooms were spacious and clean. We didn't need the kitchenette but the large refrigerator was nice to have.

Cons:

There was no towel rack in the bathroom just a single hook on the door.

2026-10-13 • via Nuitee
D
Deana • couple • us
8
It was good
Pros:

Property was clean and it looked they were upgrading some things. It was conveniently located and very quiet.

Cons:

Disappointed that the breakfast area was being remodeled so no breakfast. The coffee provided was not too good but there was a Starbucks close.

2026-08-24 • via Nuitee
S
Sara • couple • us
10
2026-06-13 • via Nuitee
S
Shelbi • couple • us
10
Pros:

Great location and clean

Cons:

Price

2026-06-11 • via Nuitee
V
Veronica • family_with_children • us
10
pleasant stay friendly staff
Cons:

Landscaping could use a little wirk

2026-05-31 • via Nuitee
C
Crystal • solo_traveller • us
10
2026-05-22 • via Nuitee
S
Stephen • couple • us
6
Cons:

Only breakfast was coffee and instant oatmeal. Had a microwave in room
but no food to purchase.

2026-05-21 • via Nuitee
R
RICHARD • solo_traveller • us
10
Pros:

Everything was great. Room was spacious. Great service.

Cons:

N/A

2026-04-16 • via Nuitee
S
Shawna • family_with_children • us
10
2026-03-23 • via Nuitee
A
Angela • solo_traveller • us
10
2026-01-29 • via Nuitee
D
Dana • family_with_children • us
5
2025-12-17 • via Nuitee
T
Terry • solo_traveller • us
3
Disappointed about breakfast
Pros:

Very clean facility

Cons:

Advertised breakfast and didn’t have it and TV didn’t work

2025-12-07 • via Nuitee
S
Steve • couple • us
7
Cons:

Terrible coffee. How hard is it to provide decent coffee and not tiny cups?

2025-10-15 • via Nuitee
R
Randi • couple • us
10
2025-08-30 • via Nuitee
S
Stephen
6
Pros:

Staff were great. Room was great. What I did not like is expecting to get breakfast and not getting it. I should have been told. Certainly you realize this will affect who I choose in the future.

2025-08-11 • via Nuitee
B
Bagsby • family with young children • us
9
Superb
Pros:

Beds very comfortable

Cons:

The breakfast very poor.

2025-06-30 • via Nuitee
H
Heather • family
6
Pros:

The room we booked was not available. If not for my persistence & help of the clerk we would have been stuck in a room too small

2025-04-14 • via Nuitee
R
Renea • review category business travellers • us
10
It was an enjoyable stay.
Pros:

I enjoyed my stay at your property. It was very comfortable and clean.

Cons:

The only thing that I would of liked more was breakfast.

2025-04-07 • via Nuitee