JW Marriott Panama

Hotels
JW Marriott Hotels & Resorts
8.8 (1284 reviews)
Calle Punta Colon, Punta Pacífica , Panama City , pa

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Good food quality
Nice amenities
Cons:
Cleanliness issues
Room size expectations

Categories

Cleanliness
7.01
Poor reviews regarding cleanliness, indicating significant issues with room and patio maintenance.
Service
9.98
Exceptional service highlighted in multiple reviews, making guests feel welcomed and cared for.
Location
9.52
Frequently mentioned as a strong point, with good access to local attractions.
Room Quality
7.97
Mixed reviews, some praising comfort while others cite issues with cleanliness.
Amenities
9
Facilities received positive feedback, especially the gym and views.
Value for Money
8.96
General perception of good value, but specific issues with cleanliness may detract from overall value.
Food and Beverage
9.01
Food quality received positive remarks; specifically, the MasiMasi restaurant was praised.
Overall Experience
8.98
Generally positive experience despite some issues; guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:23

Property Description

Luxurious Accommodations
The JW Marriott Panama offers spacious modern rooms with private balconies and ocean views, providing a comfortable and elegant stay for guests. Each room is equipped with a 42-inch flat-screen HDTV, CD/DVD player, marble floors, granite countertops, and a deep soaking tub.

Gourmet Dining
Indulge in a culinary journey at the hotel's three restaurants and bars, where the Executive Chef prepares exquisite dishes for guests to enjoy. From diverse gastronomy to creative mixology, the dining experience at JW Marriott Panama promises to delight your palate.

Relaxation and Entertainment
Unwind by the infinity pools overlooking Panama Bay or enjoy waterfront dining at the large pool and deck area. For those who love shopping, a full floor of designer shops awaits guests, offering a luxurious retail experience.

Experience luxury, fine dining, and relaxation at JW Marriott Panama. Book your stay now for an unforgettable getaway.

Important information:

Renovations are in progress at Sky Lobby and reception area through December 2019. An alternate space has been set up for check-in and check-out during this time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Location

Guest Reviews

8.8
Based on 1284 reviews
Cleanliness: 7.01
Service: 9.98
Location: 9.52
Room Quality: 7.97
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
M
martinsL9107DG Business
10
Great experience, thanks Nelino!
Pros:

One of the best hotels I have stayed at. Nelino was always supportive and cared for the customers.

2026-08-28 via Tripadvisor
S
Sr. Gabrielli solo_traveller br
10
2026-08-25 via Nuitee
U
Umzkel solo_traveller jm
10
2026-08-22 via Nuitee
J
Jacopo family_with_children ch
4
Overrated
Pros:

Position

Cons:

Service is terrible

2026-08-16 via Nuitee
R
Ragul couple ae
1
Pros:

Nothing

Cons:

Nothing i Liked about that property the worst marriot I ever stayed in my life

2026-08-15 via Nuitee
E
Elisha solo_traveller ky
8
2026-08-04 via Nuitee
D
Danny couple us
10
2026-08-03 via Nuitee
K
kenneth couple us
10
Great staff service and accommodations
Pros:

Conveniently located to kosher restaurants and synagogues

Cons:

No beach but panama city has no beaches

2026-08-03 via Nuitee
B
BigMacII Couples West Orange, New Jersey
10
JW Marriott Service Expectations Met
Pros:

My wife and i spent 6 days in July 2026. We were upgraded to Executive Suite (Titanium member and Nightly Upgrade Awards). The room was on 33rd floor woth balcony and great views and city and pacific ocean. Large soaking tub and large shower with views. We also had breakfast buffet at Masi with great variety especiall tropical fruits. Again service was attentive and up to standards.

As a Titanium.member I was also provided access to the Marriott Club which had evening snacks such as dirado in coconet sauce. Again great service. There was also access to rhr outdoor poor area on the 14th floor. Again great views with infinity pools.

I would recommend that is close to a resort standard but is a large town. The one draeback is the location is surrounded by appartment buildings. You do have to uber (cheap) to restaurants bars club etc and also to Casco Viejo

2026-07-19 via Tripadvisor
I
Idania Leonor couple us
10
2026-07-19 via Nuitee
J
Jena family_with_children us
10
2026-07-16 via Nuitee
M
mariep12974 Couples North Houston, Texas
4
This is how you stand up for a guest
Pros:

It is a luxury property.
But, people seem not to care.
We love to travel to Panama and try what we cannot try at home.
Good hotel around city and lovely at casco. But not here, I don't know

2026-07-15 via Tripadvisor
G
Gerardo couple uy
10
2026-07-14 via Nuitee
L
lohanzij Family
10
Nelino
Pros:

Nelino was so helpful and kind!

2026-07-12 via Tripadvisor
S
Selene couple uy
9
Un lugar al que deseo pronto volver
Pros:

Instalaciones muy modernas, destaco el rooftop y los restaurantes, también los espacios comunes. Así como piscina y bares, todo muy cuidado.

Cons:

En cuanto a relación calidad precio las habitaciones me parecieron pequeñas! Aunque muy bien ambientadas y cómodas.

2026-07-10 via Nuitee
S
smsp309 Couples Watchung, New Jersey
10
PanaMANIA
Pros:

We came to Panama and didn’t know where to stay other than suggestions from ChatGPT. We first tried another top rated hotel and it just didn’t feel right. We moved to the JW Marriott and immediately we knew this was THE hotel to stay. The hotel offers so many amenities and the setting is unforgettable! However, the most important thing was the service and it was over the top amazing! Front desk was friendly and knowledgeable, however the bell service was crazy good. In particular, Omar who handled our luggage was one of the best people I have ever encountered in my many miles of travel. He was one of the special ones that make the trip comfortable!

2026-07-08 via Tripadvisor
A
Angie solo_traveller co
10
2026-07-07 via Nuitee
S
Sarah solo_traveller us
9
Kind staff, made me feel welcome and even brought me a birthday treat.
Pros:

Beautiful overlooking pool and terrace balcony

2026-07-06 via Nuitee
M
Michael couple us
7
For a JW Marriott property. The attention to details was lacking.
Pros:

The location and amenities.

Cons:

The elevator interface was not user friendly.

2026-07-06 via Nuitee
W
Watt solo_traveller gb
10
2026-07-04 via Nuitee