JW Marriott Panama

Hotels
•
JW Marriott Hotels & Resorts
8.8 (1206 reviews)
Calle Punta Colon, Punta Pacífica , Panama City , pa

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Good food quality
Nice amenities
Cons:
Cleanliness issues
Room size expectations

Categories

Cleanliness
7.01
Poor reviews regarding cleanliness, indicating significant issues with room and patio maintenance.
Service
9.98
Exceptional service highlighted in multiple reviews, making guests feel welcomed and cared for.
Location
9.52
Frequently mentioned as a strong point, with good access to local attractions.
Room Quality
7.97
Mixed reviews, some praising comfort while others cite issues with cleanliness.
Amenities
9
Facilities received positive feedback, especially the gym and views.
Value for Money
8.96
General perception of good value, but specific issues with cleanliness may detract from overall value.
Food and Beverage
9.01
Food quality received positive remarks; specifically, the MasiMasi restaurant was praised.
Overall Experience
8.98
Generally positive experience despite some issues; guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:23

Property Description

Luxurious Accommodations
The JW Marriott Panama offers spacious modern rooms with private balconies and ocean views, providing a comfortable and elegant stay for guests. Each room is equipped with a 42-inch flat-screen HDTV, CD/DVD player, marble floors, granite countertops, and a deep soaking tub.

Gourmet Dining
Indulge in a culinary journey at the hotel's three restaurants and bars, where the Executive Chef prepares exquisite dishes for guests to enjoy. From diverse gastronomy to creative mixology, the dining experience at JW Marriott Panama promises to delight your palate.

Relaxation and Entertainment
Unwind by the infinity pools overlooking Panama Bay or enjoy waterfront dining at the large pool and deck area. For those who love shopping, a full floor of designer shops awaits guests, offering a luxurious retail experience.

Experience luxury, fine dining, and relaxation at JW Marriott Panama. Book your stay now for an unforgettable getaway.

Important information:

Renovations are in progress at Sky Lobby and reception area through December 2019. An alternate space has been set up for check-in and check-out during this time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.8
Based on 1206 reviews
Cleanliness: 7.01
Service: 9.98
Location: 9.52
Room Quality: 7.97
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
L
Luz Elvira • couple • co
10
Para descanso o trabajar en Panama
Pros:

Excelente ubicacion, las habitaciones impecables, el restaurante buenisimo. La piscina genial

Cons:

El desayuno deberia estar incluido en el precio, no adicional

2026-03-16 • via Nuitee
G
Giovana • couple • br
9
Wonderful, a perfect view and very satisfactory service.
Pros:

The hotel and the entire service team were wonderful! Breakfast with many delicious options. Especially Esira's cheerfulness serving us with ease and pleasure.
Simply fantastic location!!

Cons:

We thought there was a musty smell in the hotel entrance and on the floors, but it improved during our stay. I would definitely stay at this hotel again and would also recommend it to friends.

2026-03-15 • via Nuitee
S
Sherrina Brigelle • couple • hn
10
2026-03-12 • via Nuitee
A
Andrew • couple • gb
9
2026-03-12 • via Nuitee
M
Marco Vinicio • family_with_children • ec
8
Pros:

Comodidad

Cons:

Calidad/ precio. 400 usd tarifa sin desayuno

2026-03-11 • via Nuitee
K
Kiara • couple • pe
10
2026-03-11 • via Nuitee
Z
zoltan • couple • de
10
2026-03-11 • via Nuitee
K
Kam Ling • solo_traveller • hk
5
Cons:

Wrong counting the room rate they charge double and charge something that I don’t take 😡

2026-03-07 • via Nuitee
F
Francisco • couple • pa
1
2026-03-07 • via Nuitee
D
David • couple • co
10
Muy recomendada
Pros:

Espectacular la piscina. La comida muy buena. Las camas espectaculares, muy cómodas y las habitaciones muy grandes.

2026-03-04 • via Nuitee
J
Juan • solo_traveller • co
8
Pros:

Personas muy amables

Cons:

Los ascensores molestan mucho
La relación precio lugar de estadía fue exagerado.
La próxima vez chequeare con otros hoteles en la ciudad de Panamá

2026-03-02 • via Nuitee
D
Danziger • couple • bs
10
We really enjoyed the resort and will definitely return. We visit Panama every year.
Pros:

We had a noisy neighbour in the adjoining room on our first night but we called the front desk and they looked after it quickly and it was quiet thereafter.
We had the Executive Lounge in our package and we really enjoyed the extra convenience of being able to go and enjoy coffee and food in a very comfortable setting with both indoor and outdoor seating.

Cons:

Restaurants were somewhat pricey compared to local restaurants not based in hotels.

2026-02-23 • via Nuitee
M
Martina • couple • at
8
2026-02-22 • via Nuitee
C
Corinne • couple • fr
10
Hotel magnifique aux prestations de haute qualité
Pros:

L'architecture extérieure de l'hotel, la déco des chambres très désign avec douche et baignoire.
La propreté de l'ensemble de l'hotel, chambre, restaurant, piscines etc
Le buffet du petit dej avec possibilité de le prendre en terrasse moins bruyante et moins climatisée
Les piscines sont magnifiques

Cons:

pas de chambre de courtoisie pour les départs tardifs, impossible de prendre une douche avant le départ.

2026-02-14 • via Nuitee
N
NancyWaters • Couples • Byron, Georgia
10
PHENOMENAL!
Pros:

Where do I begin! This place is absolutely amazing! The staff are incredible! I want to send a shout out to Alexandra LaCalle, Guest Experience Expert! She is by far the best concierge we have ever come across! I had several conversations with her before our stay and she helped get everything we needed, including a car to pick us up at the airport! Outstanding! Every staff member we came across had a smile on their face and were more that willing to assist us.

The room was very spacious. The soaking tub is kind of in the middle of the room with a wooden slat wall dividing the room. There is a huge vanity and 2 sinks. The bed, as always with Marriott, was fabulous! There are quite a few light switches in the room and it took a minute to figure them all out. Shower is huge and has a rainfall showerhead. There is a shelf to put your personal items on.

As in previous reviews, the elevators and "different". There is one bank of elevators that goes from the street to the Lobby and then there is another bank of elevators that go to the rooms/pool/restaurants/etc. After the first day we had it nailed down!

The breakfast is well worth the add-on. Large assortment of items hot and cold. There is an egg station for omelets, etc. The best croissants I have ever had! And the coffee is delicious! And, again, staff is amazing!

We ate at the pool restaurant 3 times and every meal was delicious! Hamburgers were excellent, wings were crunchy and yummy and my club sandwich was wonderful! So easy to just walk down there and eat. We did eat dinner one night at the same restaurant that breakfast is served. I wanted to have the shrimp, but I didn't want the head attached when it came to my plate. The chef removed the heads for me and presented it beautifully!! There was a curry sauce that was out of this world! The Chef came out to meet us and I thought that was super nice.

There is a very high end mall not 1/2 mile from the hotel (walking distance). They have Louis Vuitton, Gucci, Cartier, Tiffany and many more luxury lines.

We did one tour through Viator to the Canal and it was excellent. Our tour guide was very good and spoke excellent English.

All in all, we will be back! I can't wait!

2026-02-12 • via Tripadvisor
O
Octav Claudiu • couple • ro
8
2026-02-12 • via Nuitee
S
salvatore • couple • it
4
Cons:

il personale della Reception. Incapace . Sto ancora aspettando il rimborso del deposito cauzionale che ho pagato il giorno del Ceck In. E non riesco a parlare con nessuno che sa' dirmi quando mi arriva. Una vergogna.

2026-02-10 • via Nuitee
S
Sandra • extended_group • fr
10
2026-02-10 • via Nuitee
D
Dorina • couple • ro
10
2026-02-08 • via Nuitee
M
markdmpls • Friends getaway • Plymouth, Minnesota
8
5 star hotel - would rank 4.5 if an option
Pros:

Overall this hotel lived up to expectations. The room was well put together with a wonderful large king size bed, two sinks, a nice shower and plenty of drawers for clothes . We spent 5 nights at the hotel. The breakfast at the restaurant was always plentiful and tasted fresh and wonderful. The pool was a great spot for our group to hang out during the day. The location was not as centrally located as other hotels, but that did not bug us. The only thing I would share is that the last couple of nights our room on Floor 30 smelled a little but like rotten eggs. We were not sure why and we were too deep into the trip to ask to pack and move - but that was definitely a negative.

2026-02-01 • via Tripadvisor