Catalina Beach Resort

Hotels
Independent
7.8 (104 reviews)
Playa De La Ropa S/N, Apartado Postal # 23, Zihuatanejo, GRO, 40895 , Zihuatanejo , MX

Pets allowed

Facilities

Proposal/romance packages available
Express check-out
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Charming older property
Feeling of historical significance
Cons:
Shows age

Categories

Cleanliness
6.81
The property shows its age but is still wonderful.
Service
8.28
Standard quality for this hotel tier.
Location
8.32
Standard quality for this hotel tier.
Room Quality
7.77
Appeals as a wonderful older property.
Amenities
7.8
Standard quality for this hotel tier.
Value for Money
7.56
Standard quality for this hotel tier.
Food and Beverage
7.61
Standard quality for this hotel tier.
Overall Experience
8.28
The property is absolutely wonderful despite showing its age.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:11

Property Description

Luxurious Amenities
Indulge in onsite massages, body treatments, and facials. Enjoy the private beach, outdoor pool, and complimentary Wi-Fi access.

Dining and Drinking Options
Savor international cuisine at Linda Vista with ocean views. Take advantage of room service, the beach bar, and 2 lounges for refreshing drinks.

Convenient Facilities
Benefit from express check-in/out, multilingual staff, and free self-parking. Relax in the 45 guestrooms with balconies, flat-screen TVs, and cable.

To book your retreat at Catalina Beach Resort and experience all these features firsthand, reserve your stay now!

Important information:

  • The seasonal pool will be open from January to December.
  • Pool access available from 8:30 AM to 10:30 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Free WiFi in public areas has a 5-device limit.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: ZIH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

See all policies

Location

Guest Reviews

7.8
Based on 104 reviews
Cleanliness: 6.81
Service: 8.28
Location: 8.32
Room Quality: 7.77
Amenities: 7.8
Value for Money: 7.56
Food and Beverage: 7.61
Overall Experience: 8.28
J
Jennifer
10
Pros:

Seriously great way to start the day. Breakfast was amazing! Stag are top
Notch!! And rooms are clean ! No wifi this time but it was fine !

2025-09-30 via Nuitee
L
LISA MARIE family
10
Pros:

Wonderful older property. Showing its age but still absolutely wonderful.

2025-08-31 via Nuitee
D
Dennis partner
8
Pros:

This was our 4th staff @ Catalina. The staff was excellent and took great care of us during our visit. Alberto at the beach bar was great, Rosie gave us awesome massages and the morning breakfast staff was also terrific. Overall, we had a great vacation.

Suggestion for improvement: Expand the breakfast included menu to include some pancakes or other option.

2025-05-28 via Nuitee
G
George family
6
Pros:

Too many stairs to go to the beach, the room was nice but there were blood stains and ants on the balcony. Tha stuff was nice!

2025-04-28 via Nuitee
A
Andre family
2
Pros:

This resort does a bait and switch with their pictures. The photos of this resort do not represent what the rooms truly look like. We have videos all of the rooms have plastic stapled around the windows with holes in the plastic. Black mold painted over on the walls, so it is a serious health concern. Everything is outdated and does not reflect the photos that they post online promoting the property.

2025-03-31 via Nuitee
L
Lois
8
Pros:

Great location, views, access to beach and lovely gardens.

2025-03-30 via Nuitee
J
Janette partner
10
Pros:

Although it is an older property, the first hotel to open in the area from what we are told, it was very clean and comfortable. Yes there are a lot of stairs but it wasnt so bad and you get used to it after a couple days. There are many trees and plants along the walkways and to the paths to the pool and beach. It has scenic views and the staff is very friendly and also helpful. We asked the beat and cheapest way to get into town and they offered us good recommendations. We would definitely come back here again and refer friends as well. Thank you Catalina Beach Resort!

2025-03-29 via Nuitee
P
Patrick
8
Pros:

Great stay for the price.

2025-03-28 via Nuitee
I
Ian
4
Pros:

too many stairs , first room had no air conditioning had to pay for a upgrade. Second room you could hear the room next door. Dinning room was poor didn't even serve coffee

2025-03-16 via Nuitee
L
Linda family
8
Pros:

There are lots of steps but the views are all worth it. This is a quaint older place, most people we met there were repeat visitors. That speaks for itself!

2025-03-12 via Nuitee
L
lynn family
10
Pros:

Lovely staff

2025-03-10 via Nuitee
H
Hudson
10
Catalina es muey bueno
Pros:

We have stayed a Catalina for many years. We love it.

2025-03-09 via Nuitee
B
Barry partner
8
Pros:

Staff and service were great. Location and beach club on La Ropa is perfect. Old hotel but is kept clean and comfortable stay. Will likely stay again.

2025-03-01 via Nuitee
R
Ronald Bret
10
Pros:

Haven’t been back for 15 years. Still charming and quiet. Would come back again but bring your hiking shoes-a lot of steps!

2025-02-20 via Nuitee
J
James family
6
Pros:

The property has that original charm but could definitely use some maintenance and subtle upgrades. Staff were very friendly but the restaurant service wasn’t that great. Rooms are a good size and the balcony’s also large with great views. Could use a bit better deep clean with regards to the dirt build up on the fans and cobwebs in corners. All in all I would stay here again as the location is great, price is good, and the food was quite good.

2025-02-08 via Nuitee
J
Joseph
8
Tranquil and charming
Pros:

Overall it’s the most naturally beautiful property on La Ropa. Staff are helpful. Only drawback is lack of English of many staff members. Breakfast is great. Dinner is okay not great. Entertainment should do Mexican songs not terrible renditions of American music.

2025-01-26 via Nuitee
L
Lee
4
Pros:

Amazing views! Endless uneven stairs. Older people or someone with any health problems be aware...you have to climb all day.
The rooms are very dated. Furniture, linens, pillows all are in a bad shape. Even the beach furniture are in a terrible condition. A slow and little water at the shower.

The breakfast is good but it takes 1 hour.
La Ropa beach is heaven.

2025-01-25 via Nuitee
D
David family
6
Pros:

Great staff, best beach, awesome view.
Older resort with lots of steps yet still the best.

2025-01-19 via Nuitee
H
Hratch
6
Pros:

Too many stairs

2025-01-17 via Nuitee
J
Joseph family
8
Pros:

The hotel property is ideal for exploring Zihuatanejo and the staff are very personal and friendly. The hotel should acquaint themselves to the activities in the area and promote them as activities to do i.e. pickleball, tennis, etc.

2025-01-07 via Nuitee