Holiday Inn Express Montgomery East I-85 by IHG

Hotels
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Holiday Inn Express
8.6 (352 reviews)
5135 Carmichael Road , Montgomery , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Nice breakfast options
Cons:
Location safety issues
Missing room amenities

Categories

Cleanliness
8.43
Specific sentiment indicates clean facilities but with some complaints about room cleanliness such as leaking AC.
Service
9.2
Many positive sentiments about the staff's friendliness and attentiveness, with a notable exception regarding one rude front desk encounter.
Location
7.94
Negative sentiment regarding the location due to safety concerns and proximity to a club-like environment.
Room Quality
8.89
Positive remarks about room cleanliness and comfort overall.
Amenities
7.92
Multiple mentions of missing amenities like coffee makers and microwaves.
Value for Money
8.58
Good feedback on overall comfort but some guests express feeling they paid too much for what they received.
Food and Beverage
8.93
Generally positive feedback on breakfast, particularly cinnamon rolls and variety.
Overall Experience
8.9
General sentiment leans positive, though some guests have significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:43

Property Description

Convenient Location
Holiday Inn Express Montgomery East I-85, an IHG Hotel, is strategically located within close proximity to popular attractions such as Fitzgerald Museum, Alabama Capitol, Rosa Parks Museum, and Montgomery Zoo.

Comfortable Accommodations
Experience a comfortable stay in our 2-star hotel rooms equipped with essential amenities including a desk, flat-screen TV, private bathroom, fridge, bed linen, and towels.

Nearby Landmarks
Immerse yourself in history by visiting Civil Rights Memorial and Dexter Avenue Baptist Church, both just 11 km away from the property. For travelers, the Montgomery Regional Airport is conveniently situated 20 km from the accommodation.

Book your stay at Holiday Inn Express Montgomery East I-85, an IHG Hotel, now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MGM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 352 reviews
Cleanliness: 8.43
Service: 9.2
Location: 7.94
Room Quality: 8.89
Amenities: 7.92
Value for Money: 8.58
Food and Beverage: 8.93
Overall Experience: 8.9
S
Susan • couple • us
8
Nice facility
Pros:

Convenient
Safe area

Cons:

Wish cost was lower

2026-03-06 • via Nuitee
T
Teresa • family_with_children • us
10
It was excellent and i would stay there again!
Pros:

Nice!

Cons:

Ppl was really!

2026-01-20 • via Nuitee
M
milan • couple • us
10
2026-01-19 • via Nuitee
G
Gary • couple • us
8
2026-01-19 • via Nuitee
H
Harriet • couple • us
7
Enjoyable stay, nice hotel, friendly people, a little shot on amenities.
Pros:

Great breakfast. Best cinnamon rolls ever-the main reason I stay there, friendly helpful staff, great location.

Cons:

No microwave or coffee maker in the room. That is only in suites. The bed was too soft.

2026-01-19 • via Nuitee
J
Jenny • family_with_children • us
2
Hotel is not as it advertises and we flund old food left in our room
Pros:

Staff was friendly

Cons:

It’s not a good location. We booked it bc it was close to the zoo and wanted a place with a pool. This hotel advertised exactly that! When we arrived they told us they no longer had a pool. The bathroom had hair swept up into the corner and most disgustingly there was a half eaten pop tart in the Chester drawers in the room!! I booked through booking.com, reached out to them but have yet to hear back .

2026-01-15 • via Nuitee
M
Moorer • couple • us
10
I was nice and close to the interstate
Pros:

It was nice and easy to get to

Cons:

N/a

2025-12-13 • via Nuitee
K
Karen • solo_traveller • us
4
Never again
Pros:

I hot some sleep

Cons:

The location is terrible. Feel of the linens, pillows, bed

2025-11-18 • via Nuitee
K
Klaasje • family_with_children • nl
8
2025-11-03 • via Nuitee
T
Timothy • family_with_children • us
10
Good Times
Pros:

Good place to stay.

2025-10-20 • via Nuitee
S
Shalonda • couple • us
10
2025-10-12 • via Nuitee
T
Tashi
4
Pros:

This hotel could use some upgrades and the bathroom had a mildew smell which ultimately caused the room to smell odd.

2025-10-02 • via Nuitee
S
Sylvester V Thompkins, Charlene K
6
Pros:

A lot of activity around building my stay it was and assignation that took place in the next property

2025-09-26 • via Nuitee
C
camela
10
Pros:

This stay was a sweet stay for our daughter and son-in-law.

2025-09-25 • via Nuitee
V
Vanessa
2
Pros:

When I arrived at 9 pm 2 ppl had been killed behind the hotel. There were ppl hanging out in the parking lot all night. It was like a club parking lot. I stayed up all night and left as soonas it was daylight.

2025-09-21 • via Nuitee
W
William
10
Pros:

Friendly staff and comfortable room

2025-09-21 • via Nuitee
G
Gina Marie • family
10
Pros:

The staff was very attentive, helpful just excellent no complaints.

2025-09-13 • via Nuitee
T
Timothy • friends
10
Pros:

Check in was smooth and room is clean and comfortable

2025-09-13 • via Nuitee
S
Sandra • family
8
Pros:

The facility itself was clean & the staff were friendly. I did not care so much for the location. I am satisfied with the accommodations. I was disappointed that my room didn’t have a microwave. I generally stay in Holiday Inn Expresses when traveling because they have been the most reliable regarding quality stays.

2025-08-29 • via Nuitee
C
Chong
10
Pros:

Dislike,
1. there was no kids' favor cereal for kids.
2. There was no cameras in the laundry room to secure our safety.
We put our clothes in the dryer machine. Let the dryer run than we left. While we left, maybe, they or someone opened or left the dryer machine door opening. When we came back to check it our clothes were still wet and the dryer machine door still leave opened.
That's not good because we travel far.

2025-08-21 • via Nuitee