Country Inn & Suites by Radisson, Gurugram Sector 12

Hotels
•
Country Inn & Suites by Radisson
Plot No-301-302,Old Delhi Road, Sec-12 , Gurgaon , in

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Spacious and clean rooms
Cons:
Poor cleanliness in pool area
Service issues in bar and check-in process

Categories

Cleanliness
6.56
Some reviews mention cleanliness issues, particularly regarding the pool area.
Service
8.53
Most reviews indicate positive interactions with staff, though there were some isolated incidents.
Location
8.07
Convenient location near the airport, praised in several reviews.
Room Quality
8.02
Spacious rooms with good amenities, although some were dissatisfied with ventilation.
Amenities
7.55
Amenities were noted, but some, like the pool, received negative feedback.
Value for Money
7.01
Generally considered fair pricing for the services offered, but breakfast and some amenities could improve.
Food and Beverage
7.56
Food received praise for variety and quality, though there were mentions of needing improvement.
Overall Experience
7.53
Mixed experiences, with some strong positives but notable negatives affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:23

Property Description

Rooftop Restaurant and Swimming Pool
Enjoy breathtaking views while dining at the rooftop restaurant and take a refreshing dip in the rooftop swimming pool.

Relaxing Health Club and Spa
Unwind and rejuvenate at the health club and spa, perfect for a peaceful retreat during your stay.

Convenient Amenities and Services
From free WiFi and parking to modern room amenities like flat-screen TVs and safety deposit boxes, we ensure a comfortable and hassle-free experience for our guests.

Experience luxury and convenience at Country Inn & Suites By Carlson Sec-12. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children from 10 years old to 17 years old stay for Rs. 1,120 per person per night when using an existing bed.
    People no matter the age stay for Rs. 1,120 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

Cleanliness: 6.56
Service: 8.53
Location: 8.07
Room Quality: 8.02
Amenities: 7.55
Value for Money: 7.01
Food and Beverage: 7.56
Overall Experience: 7.53
R
Ruma • solo_traveller • in
6
Pros:

The helpful and supportive team.

Cons:

The plumbing and room facilities. Acs were not functioning.

2026-06-28 • via Nuitee
R
Rakhi • solo_traveller • in
9
Pros:

Very nice

2026-06-22 • via Nuitee
H
Happy • extended_group • in
1
Cons:

Room ac was not working

2026-06-18 • via Nuitee
A
Aditya • couple • in
10
A overall great package for couples, families stay
Pros:

The price was unmatched for a 4-star property like this. I loved the property amenities, the spacious rooms, & the overall property. The food was super awesome. I would love to be part of this property once again if I get it at a price like this. A great experience received.

Thanks, Country Inn & Suites by Radisson Group

Cons:

All were great. No dislikes at all.

2026-06-18 • via Nuitee
A
Aditi • solo_traveller • in
10
2026-06-16 • via Nuitee
O
Omkar • solo_traveller • in
10
2026-06-16 • via Nuitee
K
Kumar • extended_group • in
9
Ok ok
Pros:

Room

Cons:

Mixed (Veg & non veg food being served in same place .
It should be separate area not to get mixed.

2026-06-10 • via Nuitee
G
Gurtej • couple • in
10
2026-06-10 • via Nuitee
A
Anuj Ninan • solo_traveller • in
8
The stay was very pleasant & the hospitality was exceptional.
Pros:

The breakfast was good. The spread was good.

Cons:

None

2026-06-09 • via Nuitee
A
Amit • solo_traveller • in
9
2026-06-08 • via Nuitee
S
Sanjay • family_with_children • in
9
Pros:

Food was great ,staff was 👍

2026-06-07 • via Nuitee
V
Vishal • solo_traveller • in
9
2026-06-07 • via Nuitee
J
jain • solo_traveller • in
8
Pros:

Breakfast options were same for continuous days.

2026-06-03 • via Nuitee
S
Sanidhya • couple • in
10
2026-05-30 • via Nuitee
K
Karanpreet Singh • couple • in
9
2026-05-28 • via Nuitee
O
olga • couple • ru
10
Отличный отель за хорошую цену. Искренне рекомендую.
Pros:

Вежливый персонал, но абсолютно не навязчивый. Чистый, просторный номер.
На завтрак разнообразный шведский стол. В целом цены в ресторане не высокие, готовят очень вкусно.
До аэропорта на такси 20 минут, что очень удобно.
Вокруг конечно грязища и разруха, но это Дели)
А отель прекрасный.
И кстати я заехала в 10 утра и доплату не взяли.

Cons:

Нет халатов, очень не хватает.

2026-05-26 • via Nuitee
C
christian • solo_traveller • es
7
2026-05-24 • via Nuitee
R
Rahul • solo_traveller • in
8
2026-05-24 • via Nuitee
C
chandan • solo_traveller • in
8
Pros:

Value for money

Cons:

Bathroom was a bit small

2026-05-05 • via Nuitee
A
Amy • family_with_children • gb
1
Disappointing, frustrated, badly handled, lack of support
Pros:

Unannounced this booking was cancelled, without being informed by Booking.com or the hotel. On arrival after an 11 hour flight with 2 young children we were turned away from the property as it was full (despite having a booking.com confirmation). This was extremely badly handled, and we were turned away without any support or explanation from the hotel (apart from a statement that they were fully booked). Very disappointed with this from both booking.com and country inn.

Cons:

Unannounced this booking was cancelled, without being informed by Booking.com or the hotel. On arrival after an 11 hour flight with 2 young children we were turned away from the property as it was full (despite having a booking.com confirmation). This was extremely badly handled, and we were turned away without any support or explanation from the hotel (apart from a statement that they were fully booked). Very disappointed with this from both booking.com and country inn.

2026-04-21 • via Nuitee