Holiday Inn Amarillo West Medical Center by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (444 reviews)
8231 Amarillo Boulevard West , Amarillo , us
+18063224777

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Staff was friendly
Good location and nice appearance
Cons:
Numerous cleanliness issues
Poor service in certain areas
High additional fees

Categories

Cleanliness
6.89
Room smelled like animals and various issues with cleanliness mentioned.
Service
8.86
Staff was generally accommodating but some were overwhelmed or unhelpful.
Location
9.4
Convenient location with good accessibility.
Room Quality
7.85
Room had issues with bright light and curtain functionality.
Amenities
7.38
Pool and hot tub were closed; high pet charge not reasonable.
Value for Money
8.34
High additional charges noted; overall value questioned.
Food and Beverage
6.89
Breakfast not free as advertised; restaurant issues reported.
Overall Experience
8.36
Mixed experiences with significant issues reducing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:46

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Unwind in stylish guest rooms equipped with modern amenities and plush bedding for a restful stay.

Relaxation and Recreation: Take a rejuvenating swim in the indoor heated pool, work out at the fitness center, or pamper yourself in the whirlpool or sauna.

Delightful Dining Experience: Savor delectable American cuisine, succulent steaks, and Texan specialties at the on-site restaurant and bar.

Experience the perfect blend of comfort and convenience at Holiday Inn Amarillo West Medical Center. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

8
Based on 444 reviews
Cleanliness: 6.89
Service: 8.86
Location: 9.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.36
W
wellington • solo_traveller • us
8
Pros:

Most all

Cons:

No extra clean towels available. Informed to use pool towels.

2026-07-03 • via Nuitee
R
Riggins • solo_traveller • us
10
2026-06-24 • via Nuitee
A
ali • couple • us
10
Fantastic stay great Hosts
Pros:

It’s nice to come in from the Heat and find the says come in relax enjoy air conditioning.have a Cocktail grab a bite .and your room is ready to to occupy and enjoy the great Bed. Easy parking ease on and off hwy 40 and near Cadillac Ranch

Cons:

At 6’3” toilet to low

2026-06-24 • via Nuitee
M
Maida • solo_traveller • us
2
2026-06-22 • via Nuitee
I
Itchel • solo_traveller • us
5
2026-06-21 • via Nuitee
P
Pamela • couple • us
3
Cons:

It didn’t have laundry facilities, which the internet said it did. That was the only reason I booked a room here. Also, trying to find my way into the parking lot from the road was not easy.

2026-06-09 • via Nuitee
D
Deborah • couple • us
7
Pros:

Facility was clean and comfortable

Cons:

No complimentary breakfast. We did not eat at the restaurant on site.

2026-06-08 • via Nuitee
T
Tim • solo_traveller • us
4
Cons:

Cleanliness and they did not maintain my reservation

2026-06-07 • via Nuitee
M
Mitchell • solo_traveller • us
7
2026-06-02 • via Nuitee
D
Don • solo_traveller • us
7
Overall pretty good. Bit just a couple of adjustments could have made it awesome.
Pros:

Room was clean and fairly modern. Guy at the front desk was friendly and helpful.

Cons:

Pot holes in parking lot. Elevator out. One that worked was very slow. No free breakfast buffet. Some of the buttons on the tv remote did not work.

2026-06-02 • via Nuitee
A
Anthony • couple • us
1
Horrible
Pros:

Location

Cons:

Very dirty nothing worked smell of water leak (mold) moved rooms no better just an awful experience

2026-05-31 • via Nuitee
B
Bibiana • couple • us
7
2026-05-30 • via Nuitee
H
Haun • couple • us
5
Fune
Cons:

Old carpet, drapes

2026-05-23 • via Nuitee
K
Kenneth • solo_traveller • us
8
2026-05-22 • via Nuitee
H
Heather • family_with_children • us
10
2026-05-19 • via Nuitee
A
Abilez • family_with_children • us
8
2026-05-19 • via Nuitee
H
Heather • family_with_children • us
10
2026-05-19 • via Nuitee
M
Marianne • extended_group • us
10
2026-05-17 • via Nuitee
P
Paige • couple • us
6
Pros:

air conditioner was loud and did not cool, had to move to another room

Cons:

working a/c

2026-05-15 • via Nuitee
T
Theresa Gwendlyn • couple • us
1
2026-05-15 • via Nuitee