Holiday Inn Amarillo West Medical Center by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (455 reviews)
8231 Amarillo Boulevard West , Amarillo , US
+1 806-322-4777

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Staff was friendly
Good location and nice appearance
Cons:
Numerous cleanliness issues
Poor service in certain areas
High additional fees

Categories

Cleanliness
6.89
Room smelled like animals and various issues with cleanliness mentioned.
Service
8.86
Staff was generally accommodating but some were overwhelmed or unhelpful.
Location
9.4
Convenient location with good accessibility.
Room Quality
7.85
Room had issues with bright light and curtain functionality.
Amenities
7.38
Pool and hot tub were closed; high pet charge not reasonable.
Value for Money
8.34
High additional charges noted; overall value questioned.
Food and Beverage
6.89
Breakfast not free as advertised; restaurant issues reported.
Overall Experience
8.36
Mixed experiences with significant issues reducing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:46

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Unwind in stylish guest rooms equipped with modern amenities and plush bedding for a restful stay.

Relaxation and Recreation: Take a rejuvenating swim in the indoor heated pool, work out at the fitness center, or pamper yourself in the whirlpool or sauna.

Delightful Dining Experience: Savor delectable American cuisine, succulent steaks, and Texan specialties at the on-site restaurant and bar.

Experience the perfect blend of comfort and convenience at Holiday Inn Amarillo West Medical Center. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Location

Guest Reviews

8
Based on 455 reviews
Cleanliness: 6.89
Service: 8.86
Location: 9.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.36
S
Sunil • solo_traveller • in
10
Pros:

All good

Cons:

None

2026-09-18 • via Nuitee
G
Gerald • couple • us
1
Disappointed
Cons:

Jacuzzi not working. Pool ice cold. Coffee maker did not work. Not enough towels.

2026-09-12 • via Nuitee
J
JC • couple • us
5
2026-09-10 • via Nuitee
L
Leo • solo_traveller • us
8
2026-09-08 • via Nuitee
J
John • couple • us
5
Not great
Pros:

Location

Cons:

Old and dingy

2026-08-29 • via Nuitee
C
Copeland • solo_traveller • us
6
Pros:

Nice room.

Cons:

Bathtub was rusted and gross.

2026-08-23 • via Nuitee
A
Abram • extended_group • us
9
It was good
Pros:

Everything we clean and good service

Cons:

I didn't Like that it was cashless

2026-08-08 • via Nuitee
R
rhondarQ5510SK • Family
4
Our 1 night stay
Pros:

Stains on carpet, toilet seat broken, ice machine broken, room I reserved wasn’t available

2026-08-04 • via Tripadvisor
S
S. • solo_traveller • us
3
2026-08-03 • via Nuitee
R
Ross • couple • us
8
Cons:

I didn’t like that the yard was not done

2026-08-02 • via Nuitee
R
Robert • solo_traveller • us
9
2026-07-23 • via Nuitee
T
Taylor • couple • us
3
Cons:

The property is very unkempt. Booking did not ask about a pet so I was blindsided with a $75 pet fee when I arrived at the hotel. Booking also advertised EV charging on site, but it was not managed by the hotel and was only accessible to Tesla drivers.

2026-07-20 • via Nuitee
K
Kelln • couple • us
7
2026-07-20 • via Nuitee
W
wellington • solo_traveller • us
8
Pros:

Most all

Cons:

No extra clean towels available. Informed to use pool towels.

2026-07-03 • via Nuitee
A
ali • couple • us
10
Fantastic stay great Hosts
Pros:

It’s nice to come in from the Heat and find the says come in relax enjoy air conditioning.have a Cocktail grab a bite .and your room is ready to to occupy and enjoy the great Bed. Easy parking ease on and off hwy 40 and near Cadillac Ranch

Cons:

At 6’3” toilet to low

2026-06-24 • via Nuitee
R
Riggins • solo_traveller • us
10
2026-06-24 • via Nuitee
M
Maida • solo_traveller • us
2
2026-06-22 • via Nuitee
I
Itchel • solo_traveller • us
5
2026-06-21 • via Nuitee
7
795judyo • Friends getaway
2
4 floors, no elevator
Pros:

We are here on a national antique car tour. There are over 100 people on this tour. When we arrived 6 days ago, therre was only one elevator working. They never fixed the 2nd one. We just got back, both elevators are dead. And so is the freight elevator. We are both 81 and had to climb 4 flights of stairs. Angry doesn't come close to how we feel. Don't ever stay here.

2026-06-17 • via Tripadvisor
P
Pamela • couple • us
3
Cons:

It didn’t have laundry facilities, which the internet said it did. That was the only reason I booked a room here. Also, trying to find my way into the parking lot from the road was not easy.

2026-06-09 • via Nuitee