Holiday Inn Express & Suites - Mason City by IHG

Hotels
Holiday Inn Express
9.2 (261 reviews)
3041 4th Street SW , Mason City , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Clean rooms
Good amenities
Cons:
Finding the hotel was difficult
Noisy environment
Needed room updates

Categories

Cleanliness
8.59
Overall cleanliness was noted positively, but some reviews mentioned issues with cleanliness in rooms.
Service
9.56
The staff was consistently praised for their friendliness and helpfulness.
Location
8.6
The hotel had visibility issues as it was hard to find due to its location.
Room Quality
9.05
Rooms were described as clean and comfortable, with some reviews mentioning good decor.
Amenities
9.58
Amenities like the breakfast, pool, and gym were positively received.
Value for Money
9.54
Guests felt they received good value for the price, especially with the offerings provided.
Food and Beverage
9.59
Food options, particularly breakfast, were reported as excellent with a good variety.
Overall Experience
9.06
Several reviews highlighted an enjoyable stay, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:59

Property Description

Conveniently Located Property

Modern Amenities and Comfortable Rooms

Relaxing Facilities and Nearby Attractions

Book your stay at Holiday Inn Express Mason City for a perfect blend of convenience and comfort. Enjoy modern amenities like a gym, indoor pool, and free internet during your stay. The comfortable rooms feature cable TV, work desk, and private bathrooms, with some upgraded rooms offering a kitchenette and spacious living area. Unwind with a visit to the indoor pool or explore nearby attractions like Music Man Square and North Iowa Fairgrounds. Don't forget to take advantage of the onsite laundry services and free private parking. Experience a relaxing stay at Holiday Inn Express Mason City.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 261 reviews
Cleanliness: 8.59
Service: 9.56
Location: 8.6
Room Quality: 9.05
Amenities: 9.58
Value for Money: 9.54
Food and Beverage: 9.59
Overall Experience: 9.06
D
Deb solo_traveller us
9
Pros:

Nice location and good staff.

Cons:

Heard door slam shut that made a loud noise

2026-04-23 via Nuitee
P
Patricia solo_traveller us
9
2026-04-21 via Nuitee
T
Tom extended_group us
9
2026-04-19 via Nuitee
S
sally couple us
1
Pros:

Booked under pet friendly but arrived at 5 pm and found out ‘ pets allowed’ and I would be charged for 1 night. I booked thru a pet friendly filter and assumed ok. Then had to rush to find different lodging which was ultimately successful but very stressful. Asking for refund on 1 night stay since I could stay there

Cons:

See above which was explained therer

2026-04-19 via Nuitee
K
Kent couple us
9
2026-03-22 via Nuitee
R
Roger couple us
8
2026-03-02 via Nuitee
A
Adam couple us
10
2026-02-28 via Nuitee
M
Mike solo_traveller us
10
2026-01-26 via Nuitee
J
John couple us
10
Pros:

Everything was great.

2026-01-21 via Nuitee
M
Mary family_with_children us
7
Not up to standards for this level (and) price of hotel
Pros:

Breakfast was excellent. A huge variety, everything I had was fresh, and they kept it stocked. Beds were pretty comfortable. Room was very clean.

Cons:

The room was not set up logically at all. We had a Queen double suite. The wall across from the couch had nothing on it except several outlets and an old phone jack. But there were no desks or counters or dressers from which to use those outlets. Very odd setup. The baseboards in the hallways were gone, and the drywall in the room had been very badly repaired on a couple of corners.

2026-01-20 via Nuitee
J
Julie family_with_children us
10
Pros:

Five families came together for a funeral in the area. This was a great place and they were able to put us all in the same area. The dining room was a great place for us to eat our meals and play cards.

Cons:

Nothing

2026-01-20 via Nuitee
M
Marco couple us
8
2026-01-19 via Nuitee
B
Benjamin couple us
10
Great value and quality.
Pros:

Breakfast selections were varied and of great flavor and quality. The indoor pool and gym were nice perks. Laundry facilities were paid by coin, but were easy to use and the hotel even provided some laundry soap and dryer sheets. The staff were friendly and accommodating.

Cons:

Not much to say here -- we were very pleased with our stay.

2026-01-19 via Nuitee
C
cody family_with_children us
10
Pros:

Delicious

2026-01-19 via Nuitee
L
Lois couple us
10
2026-01-19 via Nuitee
C
Charlotte solo_traveller us
10
Pros:

Location very convenient. Breakfast was very good. Hotel nice and quiet, and clean.

Cons:

All good!

2026-01-19 via Nuitee
A
Anna couple us
10
2025-12-29 via Nuitee
R
Robin solo_traveller us
8
2025-12-20 via Nuitee
M
McCloud family_with_children us
10
2025-12-15 via Nuitee
R
Rebecca extended_group us
10
2025-12-03 via Nuitee