Hotel Reine Victoria

Hotels
8.6 (1471 reviews)
Via Rosatsch 18 , St. Moritz , ch

Children allowed
Pets allowed

Facilities

Free beach shuttle
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice amenities
Cons:
Old room condition
Poor shuttle service
High prices

Categories

Cleanliness
8.58
Rooms were clean but one review mentioned an old and unpleasant smell, impacting cleanliness perception.
Service
9.35
The staff were noted to be friendly and attentive, although there were issues with responsiveness regarding the shuttle service.
Location
9.29
The location was positively mentioned in multiple reviews with easy access, though one reviewer found it slightly far from the village.
Room Quality
7.54
Significant criticism on the age and condition of the rooms, particularly regarding decor and comfort.
Amenities
9.07
Amenities were generally well-received, especially the spa treatments and breakfast buffet.
Value for Money
7.03
Several reviews criticized the high prices compared to the quality of the rooms and service.
Food and Beverage
9.08
Breakfast and bar service were highlighted positively in reviews.
Overall Experience
8.85
Generally positive experience with some notable issues regarding room quality and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:18

Property Description

Art-Nouveau Charm
Hotel Reine Victoria exudes the elegance of late 19th-century art-nouveau style, offering stylish rooms with stunning views of the Alps, just steps away from the ski lifts in St Moritz Bad.

Year-Round Activities
Guests can enjoy complimentary use of cable cars and local transport in summer, while winter visitors have the convenience of booking ski passes for their entire stay. The hotel's proximity to the Ovaverva sports center and outdoor trails ensures a plethora of activities for all seasons.

Convenience and Comfort
With amenities such as ski storage, equipment hire, and easy access to nearby ski areas, Hotel Reine Victoria caters to both leisure and adventure seekers. Plus, the cashless operation and acceptance of major cards ensure a seamless stay experience.

Ready to experience the charm and convenience of Hotel Reine Victoria? Book your stay now for an unforgettable Alpine getaway!

Important information:

Late check-out is possible on request.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for CHF 60 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 100 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for CHF 60 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 1471 reviews
Cleanliness: 8.58
Service: 9.35
Location: 9.29
Room Quality: 7.54
Amenities: 9.07
Value for Money: 7.03
Food and Beverage: 9.08
Overall Experience: 8.85
J
Jean Pierre extended_group pa
8
2026-06-02 via Nuitee
S
sikander couple in
8
2026-05-30 via Nuitee
S
sikander couple in
8
2026-05-30 via Nuitee
V
vanessa couple br
8
2026-05-26 via Nuitee
A
Alexander solo_traveller ch
9
Pros:

very good facility

Cons:

not applicable for my stay

2026-05-22 via Nuitee
L
ldqn couple fr
7
2026-05-20 via Nuitee
Q
qaxalot Couples Pleasanton, Tri-Valley, California
10
Very elegant room
Pros:

Fancy hotel, in the grand European hotel tradition. Our room was massive, with a walk in closet, no less! The bed was very comfortable. I loved the layout of the room, as there was a foyer area with a bench to put on your shoes. Very nice. The bathroom fixtures were older style, and you have to be careful not to spray water all over if using the hand shower. The tub is enormous. The view from the nook in the room is spectacular.

2026-05-19 via Tripadvisor
K
Kate couple au
7
2026-05-18 via Nuitee
S
Sungyi couple hk
8
Pros:

No other comment

2026-05-14 via Nuitee
E
Edith couple ch
8
Gelungen
Pros:

Royale Ausstattung Saal und Bar

Cons:

1 Morgen ohne heisses Wasser, 1 Morgen mit lauwarmen Wasser zum Duschen

2026-05-13 via Nuitee
M
Marcello couple it
10
Pros:

Tutto.

2026-05-13 via Nuitee
S
Stefan couple ch
10
2026-05-11 via Nuitee
K
Karen extended_group us
10
Hotel Reine Victoria is overall a beautiful, well-appointed hotel.
Pros:

The property is beautiful and well appointed. The breakfast offered a great variety of delicious options. Each staff member was kind and helpful.

Cons:

Our party of 5 split into 2 rooms. One room appeared to be newly renovated. The other room was on the 4th floor; the hallway going to the room looked shabby and the door facings looked awful. The hallway was very dark and dated.

2026-05-09 via Nuitee
D
Dimitris couple gb
10
2026-05-08 via Nuitee
D
Dmitri couple de
9
2026-05-06 via Nuitee
D
Daniel Andreas couple ch
9
2026-05-04 via Nuitee
G
georgied420 Couples
10
A Beautiful Old Hotel
Pros:

Spacious, well furnished room with a huge walk in wardrobe. Very clean and a large bathroom. Bed was comfortable and the shower pressure was great.

2026-05-01 via Tripadvisor
P
Pantari solo_traveller gb
10
Pros:

10000/10 TO THE AMAZING RECEPTIONIST AND CAR DRIVER whose teamwork made me reach my train at 12.05 April 5th YOU GUYS DESERVE THE BIGGEST RAISE🤍 thankyou so much.

1000/10 for beautiful hotel
10000/10 for amazing service

2026-05-01 via Nuitee
N
Natalia solo_traveller es
8
2026-05-01 via Nuitee
S
Stolypko solo_traveller ch
10
2026-05-01 via Nuitee