Hotel Reine Victoria

Hotels
8.6 (1410 reviews)
Via Rosatsch 18 , St. Moritz , ch

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice amenities
Cons:
Old room condition
Poor shuttle service
High prices

Categories

Cleanliness
8.58
Rooms were clean but one review mentioned an old and unpleasant smell, impacting cleanliness perception.
Service
9.35
The staff were noted to be friendly and attentive, although there were issues with responsiveness regarding the shuttle service.
Location
9.29
The location was positively mentioned in multiple reviews with easy access, though one reviewer found it slightly far from the village.
Room Quality
7.54
Significant criticism on the age and condition of the rooms, particularly regarding decor and comfort.
Amenities
9.07
Amenities were generally well-received, especially the spa treatments and breakfast buffet.
Value for Money
7.03
Several reviews criticized the high prices compared to the quality of the rooms and service.
Food and Beverage
9.08
Breakfast and bar service were highlighted positively in reviews.
Overall Experience
8.85
Generally positive experience with some notable issues regarding room quality and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:18

Property Description

Art-Nouveau Charm
Hotel Reine Victoria exudes the elegance of late 19th-century art-nouveau style, offering stylish rooms with stunning views of the Alps, just steps away from the ski lifts in St Moritz Bad.

Year-Round Activities
Guests can enjoy complimentary use of cable cars and local transport in summer, while winter visitors have the convenience of booking ski passes for their entire stay. The hotel's proximity to the Ovaverva sports center and outdoor trails ensures a plethora of activities for all seasons.

Convenience and Comfort
With amenities such as ski storage, equipment hire, and easy access to nearby ski areas, Hotel Reine Victoria caters to both leisure and adventure seekers. Plus, the cashless operation and acceptance of major cards ensure a seamless stay experience.

Ready to experience the charm and convenience of Hotel Reine Victoria? Book your stay now for an unforgettable Alpine getaway!

Important information:

Late check-out is possible on request.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for CHF 60 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 100 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for CHF 60 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 1410 reviews
Cleanliness: 8.58
Service: 9.35
Location: 9.29
Room Quality: 7.54
Amenities: 9.07
Value for Money: 7.03
Food and Beverage: 9.08
Overall Experience: 8.85
S
Saidi • extended_group • it
3
2026-03-28 • via Nuitee
J
Jona • couple • al
8
2026-03-27 • via Nuitee
A
Aleksandra Nikolaeva • extended_group • il
10
Pros:

В Санкт-Морис мы приезжаем не первый раз и всегда останавливаемся только в этом отеле. Очень рекомендуем всем путешественникам! Вы можете приехать с семьей, с друзьями, с собакой, всем будет очень комфортно. Прекрасные завтраки, дружелюбный внимательный персонал, отличный бар, всё просто идеально!

Cons:

Безукоризнено! Нет ничего, что могло бы испортить отдых или настроение.

2026-03-26 • via Nuitee
R
Rafal • family_with_children • pl
3
pomijając hotel , miejsce na narty super . napewno wrócimy , ale już do innego Hotelu
Pros:

śniadanie jak w wiekszości hoteli , niczym sie nie wyróżniało , lokalizacja , przyjechaliśmy na narty więc lokalizacja dobra , blisko do kolejki około 200-250 m

Cons:

więc tak generalnie staram sie niewystawiać opinii szczególnie negatywnych , ale hotel nie należał do najtańszych i to co nas spotkało po przyjeździe postanowię w skrócie opisać , pomijając fakt że zostaliśmy zakwaterowani najdalej jak sie da od wejscia do hotelu , w najbardziej oddalonym skrzydle hotelu . Najbardziej jesteśmy zniesmaczeni że podczas naszego całego pobytu były wykonywane prace remontowo budowlane, okazało się to po przyjeździe że hotel organizuje wystawę artystyczną , i do tego wydarzenia były budowane ścianki, podłogi , były one malowane farbami , cały czas unosił sie w hotelu zapach farby , i odgłosy prac , żeby dostać sie do pokoju trzeba było przez to wszystko przechodzić . Oprócz tego że nie można było korzystać z głównego holu , bar również był nieczynny . Rozumiem że w mieście są organizowane wystawy , ale informacja powinna być podana podczas rezerwacji ! Wystawa zaczęła się bodajże w piątek , wracając po całym dniu ze stoku w stroju narciarskim, człowiek czuje się delikatnie mówiąc nieswojo , spacerując w klapkach po przebraniu się w narciarni , miedzy elegancko ubranymi ludźmi z kieliszkami wina w ręku , zajadając przekąski . Myślę że hotel nie organizował tego pierwszy raz , i powinien o tym informować klientów.

2026-03-26 • via Nuitee
H
hasan • solo_traveller • tr
10
2026-03-25 • via Nuitee
L
Leticia • couple • br
7
2026-03-25 • via Nuitee
F
Francesco • couple • it
10
Pros:

Tutto

2026-03-24 • via Nuitee
A
Aristeidis or Aristidis • solo_traveller • gr
10
2026-03-23 • via Nuitee
T
TONG • couple • cn
10
很喜欢
Pros:

硬件非常好，服务很周到。位置也很好

Cons:

有晚餐就更好了

2026-03-23 • via Nuitee
M
Miray • couple • tr
10
2026-03-22 • via Nuitee
V
Volkan • extended_group • tr
10
very nice hotel and close to ski lift.
Pros:

I travelled this hotel to enjoy skiing with my friend already in St. Moritz. I loved everything and esspecially the breakfast. The staff was amazing.

2026-03-22 • via Nuitee
W
Witold • couple • nl
7
2026-03-22 • via Nuitee
M
Mike • solo_traveller • nl
8
Heerlijk
Pros:

Nostalgisch

Cons:

Sauna mag groter en ruimer

2026-03-21 • via Nuitee
R
ramin • solo_traveller • it
10
Flawless experience
Pros:

Flawless experience. Staff, location, breakfast, spa, parking, price/ value. Well done! 👏

2026-03-19 • via Nuitee
P
Pascal • couple • ch
1
2026-03-16 • via Nuitee
D
Dimitar • couple • ch
7
2026-03-16 • via Nuitee
S
Sarah • couple • ch
10
2026-03-16 • via Nuitee
M
Marcelo • couple • br
10
Pros:

Quarto super espaçoso, com antessala, depois sala/escritorio, depois quarto

Luxuoso

Lindo

Cons:

Mínimos detalhes na conservação do prédio, mas imperceptível

2026-03-15 • via Nuitee
A
Ahmet Halil • couple • tr
9
2026-03-14 • via Nuitee
F
fleur • couple • gb
9
Pros:

Choice of restaurants included on full board.

2026-03-14 • via Nuitee