Hotel Reine Victoria

Hotels
8.6 (1536 reviews)
Via Rosatsch 18 , St. Moritz , ch
+41 81 553 90 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Heating
Terrace
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice amenities
Cons:
Old room condition
Poor shuttle service
High prices

Categories

Cleanliness
8.58
Rooms were clean but one review mentioned an old and unpleasant smell, impacting cleanliness perception.
Service
9.35
The staff were noted to be friendly and attentive, although there were issues with responsiveness regarding the shuttle service.
Location
9.29
The location was positively mentioned in multiple reviews with easy access, though one reviewer found it slightly far from the village.
Room Quality
7.54
Significant criticism on the age and condition of the rooms, particularly regarding decor and comfort.
Amenities
9.07
Amenities were generally well-received, especially the spa treatments and breakfast buffet.
Value for Money
7.03
Several reviews criticized the high prices compared to the quality of the rooms and service.
Food and Beverage
9.08
Breakfast and bar service were highlighted positively in reviews.
Overall Experience
8.85
Generally positive experience with some notable issues regarding room quality and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:18

Property Description

Art-Nouveau Charm
Hotel Reine Victoria exudes the elegance of late 19th-century art-nouveau style, offering stylish rooms with stunning views of the Alps, just steps away from the ski lifts in St Moritz Bad.

Year-Round Activities
Guests can enjoy complimentary use of cable cars and local transport in summer, while winter visitors have the convenience of booking ski passes for their entire stay. The hotel's proximity to the Ovaverva sports center and outdoor trails ensures a plethora of activities for all seasons.

Convenience and Comfort
With amenities such as ski storage, equipment hire, and easy access to nearby ski areas, Hotel Reine Victoria caters to both leisure and adventure seekers. Plus, the cashless operation and acceptance of major cards ensure a seamless stay experience.

Ready to experience the charm and convenience of Hotel Reine Victoria? Book your stay now for an unforgettable Alpine getaway!

Important information:

Late check-out is possible on request.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ZRH

Location

Guest Reviews

8.6
Based on 1536 reviews
Cleanliness: 8.58
Service: 9.35
Location: 9.29
Room Quality: 7.54
Amenities: 9.07
Value for Money: 7.03
Food and Beverage: 9.08
Overall Experience: 8.85
A
Assaf • solo_traveller • il
10
Pros:

מלון מצויין.
לקחנו חדר סופייר, חדר גדול ומרווח, מאובזר ויפה בקומה גבוהה.
ארוחת בוקר נהדרת אין מילים.
צוות המלון נחמד מאוד.
מיקום המלון לא במרכז העיר אבל מקום שקט מאוד וזה מה שחיפשנו.
מהמלון נותנים תחבורה חינם של רכבלים ואוטובוסים באזור סנט מוריץ - מרשים מאוד!
יש רכבל לעלייה להר במרחק כמה דקות הליכה.
יש סופרמרקט קרוב במרחק הליכה.
חנייה עולה 15 פרנקים שוויצרים ליום.
בהחלט נחזור.

Cons:

אין

2026-08-22 • via Nuitee
G
Galina • couple • il
10
2026-08-22 • via Nuitee
A
Alan • solo_traveller • ie
10
Pros:

Breakfast was excellent

Cons:

Nothing to dislike

2026-08-22 • via Nuitee
K
KAIS • solo_traveller • il
9
Pros:

המבנה של המלון , מזכיר משהוא היסטורי

Cons:

הכריות במיטה , נמוכות מדי

2026-08-22 • via Nuitee
A
Abigail • couple • ca
10
The staff made our stay an amazing experience, it was a stop on our honeymoon and we will never forget it
Pros:

Old charm with upgraded amenities, amazing staff, an overall comfortable stay

2026-08-21 • via Nuitee
Y
Yu • solo_traveller • de
8
2026-08-21 • via Nuitee
F
Florentina • couple • ch
10
Great hotel
Pros:

Great hotel and facilities, very good breakfast, nice services and an aristocratic flavor

Cons:

NA

2026-08-20 • via Nuitee
V
Vanessa • extended_group • ch
8
2026-08-18 • via Nuitee
R
Rahi • couple • gb
10
Fantastic! Will be returning again!
Pros:

Everything!

2026-08-18 • via Nuitee
P
Petr • couple • cz
10
Určitě se ještě vrátíme …..
Pros:

Ubytování + restaurace bylo vše super

Cons:

Neni nic , co by se nám nelíbilo

2026-08-17 • via Nuitee
C
Claire • couple • ch
10
Gorgeous views
Pros:

Very comfortable - one of the Grand Hotels!

2026-08-17 • via Nuitee
M
Malmgren • couple • ch
1
2026-08-17 • via Nuitee
E
Ezio • couple • it
8
2026-08-17 • via Nuitee
J
John • couple • nl
8
Heerlijk verblijf maar aan de dure kant
Pros:

De locatie was prachtig en mooi oud gebouw. De bedden waren heerlijk en omdat wij 25 jaar getrouwd zijn kregen wij een upgrade van de kamer. (fantastisch uitzicht) Prijs voor 2 nachten is aan de stevige kant voor wat je krijgt.

Cons:

Het is allemaal wel oud vooral de badkamer, geen bad maar een gammele douchecabine, geen strijkijzer (wel strijkservice, helaas niet meer aanwezig bij aankomst) en jammer dat er geen airco aanwezig is. Half pension is wel aan te raden, fantastische restaurants op loopafstand waar je uit kunt kiezen van Sushi tot pizza reataurant. Je mag 3 gangen kiezen en het is veel en fantastische kwaliteit.

2026-08-16 • via Nuitee
A
Albert • couple • es
10
Pros:

Edificio precioso, las instalaciones cumplen la expectativa, el personal super atento y simpático, nos recomendaron restaurantes y nos hicieron la reserva. Buen sitio para estar unos dias

2026-08-16 • via Nuitee
R
Repuech • solo_traveller • ch
10
Pros:

Der Komfort der Betten und der Zugang zum Schwimmbad, als auch Frühstücks und Bar

Cons:

Keine Minibar

2026-08-16 • via Nuitee
J
John • couple • nl
7
2026-08-16 • via Nuitee
K
Karen • couple • au
8
Pros:

Beautiful reception area

Cons:

Too many groups booked in - breakfast was chaotic. To get to our room we had to go up and down stairs to enter and exit which was tricky with cases.

2026-08-15 • via Nuitee
R
Raffaele • solo_traveller • it
8
Pros:

Buona posizione, la camera assegnata era ottima. Buona la colazione

Cons:

Sarebbe da sostituire la moquette nella hall

2026-08-15 • via Nuitee
E
Elena • solo_traveller • us
10
Pros:

Exc

Cons:

Todo muy bien

2026-08-15 • via Nuitee