Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable stay
Wonderful staff
Great views
Close to the village
Cons:
Subpar breakfast
Childcare facilities not operational
Limited spa hours

Categories

Cleanliness
8.09
The rooms were comfortable and well-maintained, but some mentioned the hotel is showing age.
Service
8.37
Staff were wonderful and provided excellent service.
Location
8.51
Central location with astounding views and close to all amenities.
Room Quality
8.36
Rooms are nice, quiet, and well-maintained despite some aging.
Amenities
8.18
Amenities like the spa and pool are nice, although there were some complaints about the family-oriented facilities.
Value for Money
7.95
Good value for what was offered, especially with complimentary passes.
Food and Beverage
7.4
Breakfast was disappointing compared to hotel standards; limited fresh food options.
Overall Experience
7.97
Overall a fabulous experience despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:58

Property Description

Luxurious Castle Accommodation

Spa Retreat with Scenic Views

Indulge in beauty treatments and massages while overlooking Val Roseg at the spa. Enjoy the modern indoor pool, hot tub, and saunas for a truly relaxing experience.

Gourmet Dining and Ski Convenience

Relish traditional and modern cuisine at the lobby bar and buffet restaurant. For ski enthusiasts, access a cross-country ski run at the doorstep and a convenient ski shuttle to St. Moritz just outside the hotel.

Ready to experience luxury in a historic setting? Book your stay at Schloss Hotel & Spa Pontresina now.

Important information:

Please note that free access to the wellness area is only for guests 18 years and older.

Please note that drinks are not included in the half and full board rates. Complimentary cots are provided upon request.

Please note that the hotel does not provide blankets, bumpers or pillows for the cots. Guests must bring their own.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 18 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 2 years old to 11 years old stay for CHF 70 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1277 reviews
Cleanliness: 8.09
Service: 8.37
Location: 8.51
Room Quality: 8.36
Amenities: 8.18
Value for Money: 7.95
Food and Beverage: 7.4
Overall Experience: 7.97
S
Sandrine • couple • ch
10
2026-03-14 • via Nuitee
G
Giorgio • family_with_children • it
10
SOGGIORNO INDIMENTICABILE
Pros:

Ci è piaciuto tutto, il castello ha un fascino indescrivibile. Tutto pulitissimo, ogni angolo curato al dettaglio. Staff cordialissimo e premuroso. Colazione fantastica ricca sia di dolce che salato e di ottima qualità. SPA fantastica !

2026-03-13 • via Nuitee
E
Erich • couple • ch
8
2026-03-13 • via Nuitee
M
maxim • solo_traveller • ch
7
Fair
Pros:

Good location, though price tag was too high for that level of the hotel (marathon weekend heated the demand) .

Cons:

Restaurant was a disappointment.

2026-03-12 • via Nuitee
E
Eli Malki • family_with_children • il
9
2026-03-11 • via Nuitee
M
Martin • solo_traveller • ch
8
2026-03-10 • via Nuitee
I
Ingrid • extended_group • no
9
2026-03-10 • via Nuitee
C
CLAUDIA • extended_group • cl
10
2026-03-09 • via Nuitee
C
chaim • extended_group • il
10
2026-03-09 • via Nuitee
M
Mariana • couple • ua
10
2026-03-09 • via Nuitee
V
Veronika • couple • ch
7
2026-03-08 • via Nuitee
A
Angela • solo_traveller • ch
9
2026-03-08 • via Nuitee
C
Convelbo • family_with_children • us
8
2026-03-08 • via Nuitee
R
René • couple • ch
9
2026-03-06 • via Nuitee
M
Marinko • solo_traveller • ch
10
2026-03-06 • via Nuitee
C
Christian • solo_traveller • ch
8
Pros:

Morbider Charme mit modernen Zimmern

Cons:

Wirkt etwas wie aus dem vorletzten Jahrhundert

2026-03-06 • via Nuitee
E
Eric • couple • de
8
2026-03-06 • via Nuitee
S
Susan • extended_group • ch
8
Pros:

Super Frühstück sehr sauber!

Cons:

Keine E- Autoladestation!

2026-03-06 • via Nuitee
K
Katja • solo_traveller • nz
9
Hervorragend
Pros:

Ein einzigartiges Hotel inmitten der Bergwelt. Das Personal war sehr zuvorkommend, das Frühstücksbüffet war hervorragend und der neue Spa Bereich sehr schön gestaltet zum Entspannen.

2026-03-04 • via Nuitee
H
Helio • family_with_children • br
10
Excellent
Pros:

Tudo

Cons:

Nada

2026-03-03 • via Nuitee