Canario Boutique Hotel

Hotels
6.9 (1229 reviews)
1317 Ashford Avenue , San Juan , pr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Safety deposit box
Tour desk
Facilities for disabled guests
Car hire
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
5.65
Several reviews mentioned dirty items and lack of cleanliness.
Service
8.15
Staff were frequently described as friendly and helpful.
Location
8.15
Multiple reviews praised the location as convenient and close to attractions.
Room Quality
7.15
Rooms were described as small but generally comfortable.
Amenities
6.15
Limited mentions but some issues with facilities noted.
Value for Money
7.15
Overall described as having good value, despite some issues.
Food and Beverage
6.65
No specific comments, but some positive mentions of nearby dining options.
Overall Experience
6.15
Mixed experiences reported, combining satisfaction with significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:20

Property Description

Charming Boutique Hotel in Condado, Puerto Rico

Comfortable Rooms and Spanish-style Decor
Experience a cozy stay at Canario Boutique Hotel with well-appointed rooms featuring flat-screen TVs, private bathrooms, and a touch of Spanish-style décor. Relax under the Bermuda ceiling fan and enjoy modern amenities including air conditioning and free WiFi.

Tropical Garden Oasis and Convenient Services
Unwind in the tropical garden oasis or take advantage of the 24-hour front desk, laundry service, and complimentary newspapers. Embrace the laid-back atmosphere and personalized service at this charming inn.

Explore the Vibrant Neighborhood
Discover the vibrant Condado neighborhood with a short walk to Condado Beach, local restaurants, shops, and entertainment options. With easy access to transportation services, including Uber and taxis, you can effortlessly explore the best of Puerto Rico.

Book your stay at Canario Boutique Hotel for a memorable and convenient experience in Condado.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for US$25 per person per night when using an available cot.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.9
Based on 1229 reviews
Cleanliness: 5.65
Service: 8.15
Location: 8.15
Room Quality: 7.15
Amenities: 6.15
Value for Money: 7.15
Food and Beverage: 6.65
Overall Experience: 6.15
E
Ellen couple us
8
I would sta at Canario again but I would hope they would be more flexible in the future.
Pros:

The location was great. Eddy, the staffperson at night, was wonderful. He related so well to guests, was so helpful in every way and made the stay special.

Cons:

I didn’t like the fact that I initially tried to cancel a night and was going to have to pay the whole cost. I decided to stay instead. The room would surely have been booked, as it was fully booked for days afterwards.

2026-03-13 via Nuitee
B
Barbara couple us
7
2026-03-12 via Nuitee
R
Romero solo_traveller ve
9
2026-03-12 via Nuitee
B
Byfield solo_traveller us
7
2026-03-12 via Nuitee
M
Myra solo_traveller us
10
Very nice
Cons:

The bathroom is very smzall

2026-03-05 via Nuitee
S
Steve solo_traveller us
10
2026-03-03 via Nuitee
L
Lincoln couple gb
2
Thankfully only 1 day
Pros:

Staff were very helpful

Cons:

Basically shabby. Cold tap didn’t work. Toilet stopped working. The room needs a makeover

2026-03-03 via Nuitee
P
Patricia couple us
8
Great spot!
Pros:

Daniel and Ana were great! Both were super friendly and offered really good suggestions for nearby restaurants - so many to choose from.
Super location with a very short walk to the beach. Having arrived very early, we appreciated being able to leave our bags to go out to explore.

Cons:

Our room was clean and comfortable. I would have liked better lighting and an outlet near a mirror for drying my hair. Water pressure wasn't great in the shower.

2026-03-02 via Nuitee
C
Christina Williamson family_with_children us
5
Website should say no elevators
Pros:

Location was good.

Cons:

No elevators at the property and we had to drag our suitcases up 2 flights of narrow stairs without any help from staff. The rooms were extremely small and very old.

2026-03-01 via Nuitee
S
Steve solo_traveller us
2
Painful 6 hour wait to check in
Pros:

Walking distance to the beach and surrounding restaurants, etc

Cons:

Waited 6 hours to check in.

2026-02-25 via Nuitee
T
Thomas family_with_children us
7
Flight was canceled at last minute and this was the cheapest option for the nine of us. Worked out just fine for what we
2026-02-24 via Nuitee
T
Thomas couple de
6
2026-02-23 via Nuitee
A
Angela couple us
1
Pros:

Nothing

Cons:

The place was deplorable

2026-02-13 via Nuitee
M
Michael solo_traveller us
10
Great Propery
Pros:

I love staying at this property, the beds are comfortable and the location is perfect.

Cons:

Loved it all.

2026-02-13 via Nuitee
M
Mitchell couple us
3
Not what I would call a boutique in terms of quality.
Pros:

Location qas good abd theybwere able to accomodate a very late arrival.

Cons:

Three flights up no elexator. Small and dated rooms. Couldn't regulate a/c. Old bathroom.. Expensive for what you got.

2026-02-13 via Nuitee
P
Pamela solo_traveller us
8
Excellent location, great staff. Would stay here again.
Pros:

The hotel staff members were friendly, accommodating, and helpful. After check-in I realized that my room did not have a hair dryer. Anna from the front desk found one and personally delivered it to my room. (Apparently the previous guest had taken the room's hair dryer with them.) The weather was warm and the air conditioner worked well. There was a kitchenette where they had coffee and a water machine that all guests could use. There was a nice outside patio that guests could use as well.

Cons:

The hotel is a bit worn, but it is clean. The rooms are small, but I did not spend much time there, and I think the excellent location and price point made the small room tolerable.

2026-02-12 via Nuitee
L
Linda solo_traveller us
8
Pros:

Front desk was closed when I checked in even though I told them my arrival would be late. It was raining and my phone didn't work Finally a guest came and let me in the lobby and helped me call the sister hotel. The man that came over checked me in and helped me with my luggage

2026-02-11 via Nuitee
T
timschramm1995 Couples Albany, New York
10
Great location and a very economical San Juan stay
Pros:

I've stayed here twice, once on my own waiting for a morning flight to the BVI in 2024 and again with my wife in February 2026 for 2 nights at the begining of our trip around Puerto Rico. I don't think the bad reviews I've read are deserved. This is a more budget freindly option in the same great location as some of the premium hotels. The location is fantastic with a lot of dining and entertainment options within walking distance. It's also a short inexpensive Uber ride to Old San Juan with a lot to do and see there. Canario staff were freindly and accomodating. Daniel who checked us in and got us in our room before regular check in time had several suggestions for places to get a great seafood dinner. The rooms are smaller than your typical chain but when we visit we don't spend a lot of time in our room. But the room did have everything you need as well as a shared kitchen you could use where there was hot coffee in the morning and a really nice quite courtyard to enjoy in the morning and at the end of the day. This will be our go to in San Juan.

2026-02-10 via Tripadvisor
D
David solo_traveller es
7
Pros:

Ubicación

Cons:

Un poco obsoletas las instalaciones

2026-02-09 via Nuitee
5
578aurab Couples
2
Do not waste your money, pictures very deceiving!
Pros:

The room was tiny, internet was very weak, the TV barely worked as it kept freezing
The sink in the bathroom rocked.
We were told not to flush the toilet paper yet in the 4 days we were there housekeeping never cleared the basket, we had to do it ourselves into the courtyard bin, DISGUSTING!
They never cleaned the room or made the bed the whole time we were there, one day the simply left extra towels!
This hotel and their associate hotel, Casa del Caribe (we stayed 2 nights) are by far the worst hotels I have ever stayed at!

2026-02-04 via Tripadvisor