Hotel Rinascimento - Gruppo Trevi Hotels

Alexandra and the staff were fantastic. The room was perfect.

We stayed at Hotel Rinascimento at the beginning of January. We had secured our reservation with a credit card number via Booking.com. As agreed with Booking.com, we paid for the full amount of our stay at the moment of our check-in. Yet, the hotel had withdrawn 25% of the total stay amount a few days before our arrival. This is not an unusual procedure at hotels all over the world in order to avoid cancellations or costs derived therefrom. The wrong part is, however, that to this date almost one month later, the hotel has not credited my Visa card with that 25% back.

The worst part comes now, though: It is a truth well-known that in case of fire, lifts must not be used. During our stay at Hotel Rinascimento, the stairs onto the first had been blocked by a wood wall with a sign on it writing “trespassing is forbidden”. Apparently, there were rebuilding works going on on the first floor before the festive days -but not during the festivity days themselves. No works were going on for our whole five-day stay. So, in case of fire at Hotel Rinascimento, neither lifts nor the stairs could have been used to escape, the room windows onto the street being the only escape for guests. A bold decision by the hotel management to say the least, considering that it is an illegal measure and also with the fresh memory of the fire tragedy in the Alps only two days earlier. The hotel should have been closed to the public during the building works.

Excellent location to all main attractions within walking distance.
Rooms were Excellent for what you needed .
Fabulous bakery, 1 min walk away.
Fabulous restaurants 5 min walk away.
Breakfast was perfect for what you needed.
Very helpful staff ...
Alexandera on reception very friendly.
I would definitely recommend this hotel..
We've had a fabulous time in the beautiful city of Rome❤️

We stayed at RM 400 which was a cross the main building. We had our own entrance meaning our door is right next to the road. The room was narrow and long. Didn't mind the walk to the toilet as there was so much space. Great helpful staff especially the chef who was kind to our son. Receptionists were helpful as well. The only downside is next to the room is a service area for the shops in the proximity and got noisy at early ours of the morning. Delivery vans parked right Infront of our door, blocking our exit but only for a few minutes at a time. Breakfast food great especially the choices of vegetables freshly cooked.
Would recommend.

We experienced very poor customer service when we arrived. Gentlemen at reception tried to make us pay for the room again even though we had already paid. We reported the en-suite toilet door was broken. No attempt was made to fix. We also reported one the power sockets was working. The person at reception just told us to use another socket. No apology for the damages to the room. We also not provided with enough bedding for three adults. I requested more. This request was ignored.

Rooms were very good and Breakfast with nice variety. The location of the hotel is great and close to everything. Only one problem was they gave the wrong type of rooms for all three rooms ...  But thanks to wonderful Susie being very efficient and friendly she managed to take care of the issue while we had our dinner, and when we returned from dinner, all three-room problems were solved. We were really pleased with the great service she provided to make us happy and comfortable during our stay. Susie was more than fantastic. Thank you for everything, we were very happy during our stay.

This lovely hotel is situated in the heart of the Rome, our room was spacious, very clean and the staff very polite and helpful! Highly recommended!

The rooms are extra clean ,the night receptionist is extremely friendly, helpful, funny, made our visit hassle free. Overall excellent. The polese & La botte restaurant recommendation she made was great. She helped with a first class professional taxi service.

We arrived early and had been travelling all night from Ireland, Alessandra was so welcoming on arrival, she got us straight into our room to relax. She was so kind and helpful, as was Giovanni, they both helped with booking tours, assisted in getting taxis and even recommended restaurants and local markets. The hotel itself was central to all amenities, 15-20 minutes walk from The Vatican, the Colosseum and the Trevi Fountain. I would highly recommend this hotel!

Our stay at Hotel Rinascimento was absolutely fantastic. From the moment we arrived, Alessandra and her staff made us feel so welcome. They were not only friendly but also went above and beyond to accommodate every request, which made our time in Rome even more enjoyable.

The hotel’s location is another huge highlight — it’s within easy walking distance to many of the city’s major attractions, making it a perfect base for exploring Rome. After full days of sightseeing, it was wonderful to return to such a comfortable and inviting place.

I cannot recommend Hotel Rinascimento highly enough. The combination of warm hospitality, attentive service, and excellent location truly made our visit special. We will definitely stay here again on our next trip to Rome!

Walkable to historical sites

Friendly, helpful staff! The location is great and the rooms are spacious and clean!
Although the check-in time is 3:00pm we arrived at 9:30am and our room was ready and they gave us access. So appreciative of this.

Alessandra was excellent. Very friendly and helpful.

Slow front desk service. Unstable air conditioning.

Stayed at this hotel with husband and 2 teenagers from USA. Hotel was perfect. It was the hottest week of the year in Rome and we were grateful for AC in the room. We got in early on checkin day and the lady at the front desk allowed us to get into our room early. It was lovely.

The rating would have been higher if some of the desk staff (specifically Alessandra) had been more professional and competent. They had major computer systems issues. But the room was clean and the hotel is superbly located in the heart of Rome. A "shout-out" to Giovanni and Julia for exceptional service. Good value but I'm not sure I would recommend it. The breakfast should have been included in the daily rate. But then again, every tourist wears an "ATM" sign on their forehead in Rome :)

The location and staff were great. Breakfast was overpriced. The salads weren't fresh. The rooms was a nice size but there was a step platform close to the bed and challanging at times.

Extremely helpful front desk staff. Awesome breakfast. Fun neighborhood near a big outdoor market area with plenty of bars and restaurants. Easy access to cabs and public transportation. Definitely will come back here if we ever return.

First hotel stay in Rome. Smaller boutique hotel. Fantastic front desk service. Alessandra was so caring, met our every need with a smile. Assisted in getting taxis, showing us great coffee house nearby, and she felt like a friend. Giovanni was there to assist when we checked in. There was a booking issue and they both fixed it.
Our queen bedroom was small but very clean, bed comfortable and room was quiet. So close to many of the must sees with a short easy walk. We did not include the breakfast, it looked very good. A reasonable priced hotel for the quality and location.

We stayed at the Hotel Rinesciemento for four days 19th-23rd May 2025, Hotel is spotlessly clean, and the room allocated to us was beautiful overlooking the street.
Alessandra was exceptional in attention to our every needs, and went out of her way to ensure we had a beautiful stay.
The breakfast in the morning was lovely, and had everything you could want.
The staff are friendly and helpful
And the location is a gem, close to all scenic attractions, Vatican 20min walk, Colusseum 25min walk, Trevi fountain 20min walk, but the hotel is in an idyllic location which is quiet at night but yet has a Italian ambience during the day
Thanks again for a beautiful stay
✨✨✨✨✨AAA