Tumon Bay Capital Hotel

Hotels
5.7 (187 reviews)
1448 Pale San Vitores Road , Tumon , gu

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Safety deposit box
Currency exchange
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Great location
Polite staff
Cons:
Dirty rooms
Old facilities
Safety concerns

Categories

Cleanliness
3.78
Multiple reviews mentioned dirty rooms and poor housekeeping.
Service
8.75
Staff was polite and received positive feedback.
Location
7.79
Good location, but some safety concerns were raised.
Room Quality
4.24
Old mattresses and multiple issues with the room.
Amenities
5.27
Limited and outdated amenities; some elevators under repair.
Value for Money
4.73
Felt overpriced for the quality of services and facilities.
Food and Beverage
5.28
No specific mentions; assumed standard quality for this hotel tier.
Overall Experience
5.75
Mixed experiences described; overall underwhelming.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:33

Property Description

Ocean View Balconies

Enjoy stunning ocean views from the comfort of your room's private balcony at Tumon Bay Capital Hotel. Relax and unwind as you take in the beauty of Tumon Beach right from your accommodation.

Convenient Amenities

Experience a hassle-free stay with amenities such as a work desk, fridge, and flat-screen TV in each air-conditioned guest room. Stay connected with free WiFi access and enjoy Chinese language channels on the TV.

Explore and Relax

Take a dip in the outdoor pool, rent a bicycle to explore the area, or visit the dive shop on-site for underwater adventures. With laundry services and free parking available, your stay at Tumon Bay Capital Hotel will be both convenient and memorable.

Book now for a relaxing stay with ocean views and convenient amenities at Tumon Bay Capital Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.7
Based on 187 reviews
Cleanliness: 3.78
Service: 8.75
Location: 7.79
Room Quality: 4.24
Amenities: 5.27
Value for Money: 4.73
Food and Beverage: 5.28
Overall Experience: 5.75
E
Ella • extended_group • us
5
I should say that this company needs to renovated and renewed.
Pros:

The view is nice

Cons:

The property is ok. I just wanna recommend that we make an exception policy of checking in for those who coming in from other countries to check in no charge before the usual time of checking in

2026-01-28 • via Nuitee
E
Eulieta • solo_traveller • us
5
It was ok. I had a room to sleep a great view of the ocean.
Pros:

Location is great. Friendly staff.

Cons:

No cable. I relied more on YouTube to watch news updates.

2026-01-19 • via Nuitee
T
Tia • couple • gu
5
Room was terrible
Pros:

Staff was polite

Cons:

The room was dirty. There were stains and you could see chipped cement. The beds were also old and the frames deteriorated. No ac in the lobby, and only one elevator working

2026-01-19 • via Nuitee
A
Augustine • extended_group • fm
8
Very nice staff good service
Pros:

I like the location, the view and the staff are very nice

Cons:

Cancelation fee is too much

2026-01-19 • via Nuitee
R
Rickbal • couple • gu
4
Pros:

Good location.

Cons:

Run down, very old hotel. Musty smell.

2026-01-19 • via Nuitee
R
Roland • solo_traveller • fm
10
Good place, needs a restraunt
Pros:

all

Cons:

shower

2026-01-15 • via Nuitee
K
Karl • solo_traveller • gu
10
2026-01-12 • via Nuitee
K
Katherine • couple • us
10
Pros:

The agents at front desk Perfin and Manny are the best. Their appearance, the way they talk to customers so peaceful and polite.
I thank them for making me feel welcomed.

Cons:

The house keeping nocked on my door to ask if I extended the room.

2026-01-05 • via Nuitee
N
niknaviso • couple • us
3
I would suggest looking elsewhere
Pros:

Location was great and the view was really nice from the room.That really about sums up the good parts about the stay. The hotel only kind of reaches the bare minimum.

Cons:

The beds were basically box springs on top of box springs. The mattresses were so old it didn't make much of a difference. So not a very comfortable place to sleep. The AC is also very old and needs maintenance. It worked well enough for one side of the room, but not much for the rest of the room which is important in the tropics. I saw some reviews that said you get what you paid for, but I would offer that the room is worth no more than maybe $60. If you're paying more than that it's probably not worth it for what you're paying. Next door is Guam Plaza which is similarly priced and a better deal. Also everything is printed here. Like they had to physically write down my credit card info which does not seem secure in contemporary life. I would suggest looking elsewhere unless you're looking for relatively cheap with a good location. But certainly look around for similar prices. They're probably a better deal.

2025-12-05 • via Nuitee
T
takutakuboys7 • solo_traveller • jp
6
2025-10-25 • via Nuitee
F
felix • solo_traveller • ph
8
Excellent
Pros:

Appearance and location

2025-10-24 • via Nuitee
B
Barbara • family_with_children • gu
6
Pros:

Location/Parking

Cons:

No drapes

2025-10-22 • via Nuitee
R
Raymond • solo_traveller • dj
8
Awesome
Pros:

Staff are the best

Cons:

Location

2025-10-12 • via Nuitee
J
John • solo_traveller • gu
6
2025-10-09 • via Nuitee
C
christopher
6
Pros:

location is in the heart of tumon. the view of tumon bay's major hotels on coast beautiful at night...friends who live in guam tokd me do not use tap water unless you know it's filtered except for showering or brishing teeth. room didn't have drinking water so we had to purchase bottled water for drinking. seems 2 elevators were constantly under repair because they alternated using 1 or the other while other was marked inoperable. parking easy on property but it didn't seem like there were many guests staying there. my wife and i walked to immediate area below property but street lighting non-existent until we were in main street below. too many unlit areas where criminal element could lay in wait targeting unsuspecting tourists or visitors transiting by foot...lobby area very dark but front desk always has a rep

2025-09-20 • via Nuitee
山田 • couple • jp
3
きたない
Pros:

立地

Cons:

清潔感がなさすぎる

2025-09-04 • via Nuitee
B
BRYCE • solo_traveller • us
4
2025-08-26 • via Nuitee
J
James
10
Pros:

This is a great place with great staff and service.

2025-08-26 • via Nuitee
호진 • solo_traveller • kr
10
2025-08-12 • via Nuitee
M
mr joseph
2
Pros:

The reason I will never ever ever goto this hotel ever again is all I asked for was a parsel refund for the last 2 days my frend was not had i known this i would have never booked it and i will tell all my fellow airline buds never to stay there as thay are not gest frendlythere and thay would not helpi

2025-08-05 • via Nuitee