Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
8.4
Some reviews mentioned cleanliness issues such as dusty surfaces and noise affecting the experience.
Service
9.2
Numerous mentions of friendly and helpful staff across multiple reviews.
Location
8.6
Convenient location with accessibility, though some noted it being a bit distant from city center.
Room Quality
8.5
Comments regarding room noise and air conditioning indicate issues, though generally acceptable.
Amenities
8.7
Basic amenities were adequate; however, some noted the need for renovation.
Value for Money
8.8
Overall a good value for the price considering positives like breakfast and staff.
Food and Beverage
9.2
Positive feedback about breakfast variety and quality across reviews.
Overall Experience
9
The overall sentiment is positive despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:26

Property Description

Luxurious Boutique Hotel in the Heart of Hanoi

Contemporary Vietnamese Style Rooms
Experience comfort and style in our air-conditioned rooms decorated with a touch of Vietnamese charm. Enjoy amenities like a minibar, hairdryer, and work desk for your convenience.

Culinary Delights and Convenient Services
Indulge in a variety of European and Asian cuisines at our restaurant daily. Take advantage of our free 1-way taxi ride to Hoan Kiem Lake and explore the city hassle-free. We also offer airport shuttles, tour packages, and knowledgeable guides for a memorable stay.

Explore Hanoi's Attractions with Ease
Conveniently located near iconic landmarks such as the Temple of Literature and Ho Chi Minh's Mausoleum, our hotel offers easy access to must-see sights. Rent a car, bicycle, or motorcycle from us and venture out to One Pillar Pagoda or Hoan Kiem Lake effortlessly.

Book your stay at Hanoi Emotion Hotel now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs VND 50000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for VND 300,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 202 reviews
Cleanliness: 8.4
Service: 9.2
Location: 8.6
Room Quality: 8.5
Amenities: 8.7
Value for Money: 8.8
Food and Beverage: 9.2
Overall Experience: 9
T
Thị Thanh Thuya • family_with_children • vn
9
Pros:

Tốt

2026-04-25 • via Nuitee
Z
Zaytsev • solo_traveller • il
8
2026-04-24 • via Nuitee
C
Cantius • family_with_children • us
10
First time in Vietnam
Pros:

Location walking distance to lots of interesting attractions.

Cons:

They should have served lunch since breakfast was exceptional.

2026-04-19 • via Nuitee
S
Sophie • solo_traveller • be
8
Chouette mais loin du centre
Pros:

À recommander pour une ou deux nuits dans Hanoï. Bonne literie confortable, belle salle de bain spacieuse. Au calme loin de l’agitation du centre.

Cons:

Loin du centre

2026-04-19 • via Nuitee
C
Calvin • solo_traveller • gb
10
Pros:

We loved how central the hotel was to the city centre. It was clean. There was staff to help with our luggage. The conversations were great.

Cons:

Nothing.

2026-04-15 • via Nuitee
S
Stephane • solo_traveller • lu
7
Correct pour 1 nuit
Pros:

Hôtel correct mais très ancien dans son ensemble.
Propreté correcte mais vu que tout est tellement vieux ça ne donne pas envie d y retourner.

Cons:

Vétusté

2026-04-13 • via Nuitee
O
Oleksandr • couple • ua
10
2026-04-12 • via Nuitee
A
Abhishek • family_with_children • in
6
Pros:

Location
Room space

Cons:

Ac was not working fine
WiFi also
We complained to the staff also but they didn't take care

2026-04-11 • via Nuitee
M
MinhSy • couple • gb
10
2026-04-11 • via Nuitee
N
Ngô • solo_traveller • vn
8
2026-04-10 • via Nuitee
H
Hayden • couple • gb
10
Pros:

Very comfortable stay and staff were extremely polite and helpful

2026-03-29 • via Nuitee
J
Jingya • extended_group • cn
7
It's okay
Pros:

Room is big and clean, staff is nice

Cons:

Sound proofing is very bad, got disturbed very early by other guests opening and closing doors, and upstairs dragging chairs, the door leaks light from the hallway, if you are a light sleeper do not come here

2026-03-29 • via Nuitee
A
Andrii • solo_traveller • kh
10
2026-03-27 • via Nuitee
M
Masayuki • solo_traveller • jp
9
Pros:

最上階での朝食は種類も多く美味しかった。部屋も清潔でした。

Cons:

シャワールームの建て付けが悪く扉が閉まらないのが気になった

2026-03-26 • via Nuitee
F
Foyer • family_with_children • re
6
2026-03-25 • via Nuitee
T
Tara • family_with_children • us
9
Pros:

Room precisely as pictured. Staff very helpful, friendly.

Cons:

Be clear about the fee for water bottles.

2026-03-25 • via Nuitee
E
Emma • extended_group • fr
8
2026-03-22 • via Nuitee
A
AKEMI • family_with_children • jp
10
清潔で過ごしやすいホテルでした。
2026-03-21 • via Nuitee
J
Juraj • extended_group • sk
10
We had a lovely stay. We appreciate that staff was kind and helpful.
Pros:

Staff was very kind and helpful.

Cons:

Breakfast could have more options.

2026-03-18 • via Nuitee
C
Chi • family_with_children • us
10
2026-03-17 • via Nuitee